What is anexample of aprescriptiondiscountcard?GoodRxAnythingunusual,abnormal, ordifferentinvolving theproduct.ProductQualityComplaintWhat is theguideline usedto show theprocess forcreating acase?SOPWhat type ofassistancedoes ourpatientsreceive?CopayAssistanceWhat is the titleof the personworking patientcases on thisplatform?CareManagerThe card a patientuses if they cannotafford to pay thecopay amount forthis program?DebitcardWhatdoes AEmean?AdverseEventWhat isthe nameof ourPlatform?AbbVieWhat is themax number ofrefills a patientcan receive onthis program?FourThe amount youhave to met beforeyou move to thecoinsurance phaseof your insurance.DeductibleA state createdinsurance meantto providecoverage for allits citizens.GovernmentInsuranceThis is aState fundedinsurance forlow incomefamilies.MedicaidThe payment apatient receivesafter they havepaid for servicesand summited aclaim to theinsurance.ReimbursementMilitaryhealthcareis called?TricareThis is a insurancefor people age 65and up,w/disabilities orwho have kidneyfailure.MedicareWhat is themax amounta patient canreceive onthis program?Eighty-sevenhundredYou set this whenyou need to do afollow up with thepatient, provider,and /or insurance.TaskAfter you havemet yourdeductible youmove to thisphase of yourinsurance.CoinsurancePhaseThe status youchange to whenyou don;t haveall info tocomplete a BI?MissingInformationThe call youmake to thepatient afteryou havecompleted theBI.BenefitExplanationCallWhatdoes BIstand for?BenefitInvestigationThis programdoes not counttowards apatient's annualdeductible orOOP max.CopayAccumulatorAdjustmentProgramThe placeyou reportall AE's w/i24 hours.AbbVieMedicalAffairsThe guidelinewe have to goby before werelease anyinformation.HipaaWhat is anexample of aprescriptiondiscountcard?GoodRxAnythingunusual,abnormal, ordifferentinvolving theproduct.ProductQualityComplaintWhat is theguideline usedto show theprocess forcreating acase?SOPWhat type ofassistancedoes ourpatientsreceive?CopayAssistanceWhat is the titleof the personworking patientcases on thisplatform?CareManagerThe card a patientuses if they cannotafford to pay thecopay amount forthis program?DebitcardWhatdoes AEmean?AdverseEventWhat isthe nameof ourPlatform?AbbVieWhat is themax number ofrefills a patientcan receive onthis program?FourThe amount youhave to met beforeyou move to thecoinsurance phaseof your insurance.DeductibleA state createdinsurance meantto providecoverage for allits citizens.GovernmentInsuranceThis is aState fundedinsurance forlow incomefamilies.MedicaidThe payment apatient receivesafter they havepaid for servicesand summited aclaim to theinsurance.ReimbursementMilitaryhealthcareis called?TricareThis is a insurancefor people age 65and up,w/disabilities orwho have kidneyfailure.MedicareWhat is themax amounta patient canreceive onthis program?Eighty-sevenhundredYou set this whenyou need to do afollow up with thepatient, provider,and /or insurance.TaskAfter you havemet yourdeductible youmove to thisphase of yourinsurance.CoinsurancePhaseThe status youchange to whenyou don;t haveall info tocomplete a BI?MissingInformationThe call youmake to thepatient afteryou havecompleted theBI.BenefitExplanationCallWhatdoes BIstand for?BenefitInvestigationThis programdoes not counttowards apatient's annualdeductible orOOP max.CopayAccumulatorAdjustmentProgramThe placeyou reportall AE's w/i24 hours.AbbVieMedicalAffairsThe guidelinewe have to goby before werelease anyinformation.Hipaa

AbbVie - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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O O
2
I I
3
N N
4
G G
5
O O
6
I I
7
N N
8
B B
9
O O
10
N N
11
G G
12
O O
13
I I
14
G G
15
B B
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B B
17
B B
18
I I
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G G
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G G
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I I
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B B
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O O
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N N
  1. O-GoodRx
    O-What is an example of a prescription discount card?
  2. I-Product Quality Complaint
    I-Anything unusual, abnormal, or different involving the product.
  3. N-SOP
    N-What is the guideline used to show the process for creating a case?
  4. G-Copay Assistance
    G-What type of assistance does our patients receive?
  5. O-Care Manager
    O-What is the title of the person working patient cases on this platform?
  6. I-Debit card
    I-The card a patient uses if they cannot afford to pay the copay amount for this program?
  7. N-Adverse Event
    N-What does AE mean?
  8. B-AbbVie
    B-What is the name of our Platform?
  9. O-Four
    O-What is the max number of refills a patient can receive on this program?
  10. N-Deductible
    N-The amount you have to met before you move to the coinsurance phase of your insurance.
  11. G-Government Insurance
    G-A state created insurance meant to provide coverage for all its citizens.
  12. O-Medicaid
    O-This is a State funded insurance for low income families.
  13. I-Reimbursement
    I-The payment a patient receives after they have paid for services and summited a claim to the insurance.
  14. G-Tricare
    G-Military healthcare is called?
  15. B-Medicare
    B-This is a insurance for people age 65 and up, w/disabilities or who have kidney failure.
  16. B-Eighty-seven hundred
    B-What is the max amount a patient can receive on this program?
  17. B-Task
    B-You set this when you need to do a follow up with the patient, provider, and /or insurance.
  18. I-Coinsurance Phase
    I-After you have met your deductible you move to this phase of your insurance.
  19. G-Missing Information
    G-The status you change to when you don;t have all info to complete a BI?
  20. G-Benefit Explanation Call
    G-The call you make to the patient after you have completed the BI.
  21. I-Benefit Investigation
    I-What does BI stand for?
  22. B-Copay Accumulator Adjustment Program
    B-This program does not count towards a patient's annual deductible or OOP max.
  23. O-AbbVie Medical Affairs
    O-The place you report all AE's w/i 24 hours.
  24. N-Hipaa
    N-The guideline we have to go by before we release any information.