insurancecardfacilitydenialaccountnumberolivesvspaprogactiontelephoneencounterrefreshpatientportalMPIlookuplettersinactiveadvancedirectivelockednotesselfpayregistrationformonewebenablenon-billablevisitPracticeManagervisittypeeligibilitymyprovidersmark asreceivedinsurancecardfacilitydenialaccountnumberolivesvspaprogactiontelephoneencounterrefreshpatientportalMPIlookuplettersinactiveadvancedirectivelockednotesselfpayregistrationformonewebenablenon-billablevisitPracticeManagervisittypeeligibilitymyprovidersmark asreceived

eCW Front Office Training - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. insurance card
  2. facility
  3. denial
  4. account number
  5. olives
  6. vspaprog
  7. action
  8. telephone encounter
  9. refresh
  10. patient portal
  11. MPI lookup
  12. letters
  13. inactive
  14. advance directive
  15. locked notes
  16. self pay
  17. registration form
  18. one
  19. web enable
  20. non-billable visit
  21. Practice Manager
  22. visit type
  23. eligibility
  24. my providers
  25. mark as received