Had totransfer aclient toJared orRachelAdjusteda LabelPrinterIssueHad to lookup who hasthe afterhours phoneHad to fixa quantityon the DBEmailedDavid abouta clientfollow upHad toexplain thatSurescripts isstill not readyto upgradeDealt witha PDMPIssueClaimReject -SecondaryTalkedto RMSServerBlockingTalked toCardinalHealth (clientor vendor)Setupa newuserTertiaryBillInstalledGuardianon aWorkstationHave a ticketthat wasresponded toby John LGettinga logfileTalked toCain for lessthan 2minutes on acallCreated aticket for aCustomReportHad to emailSarah Sabout aclinical issueGot a ticketresponsefrom Chris TClaimReject -PrimaryAskedyourManagerfor helpBlamed aCoworkerHad totransfer aclient toJared orRachelAdjusteda LabelPrinterIssueHad to lookup who hasthe afterhours phoneHad to fixa quantityon the DBEmailedDavid abouta clientfollow upHad toexplain thatSurescripts isstill not readyto upgradeDealt witha PDMPIssueClaimReject -SecondaryTalkedto RMSServerBlockingTalked toCardinalHealth (clientor vendor)Setupa newuserTertiaryBillInstalledGuardianon aWorkstationHave a ticketthat wasresponded toby John LGettinga logfileTalked toCain for lessthan 2minutes on acallCreated aticket for aCustomReportHad to emailSarah Sabout aclinical issueGot a ticketresponsefrom Chris TClaimReject -PrimaryAskedyourManagerfor helpBlamed aCoworker

Carepoint Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to transfer a client to Jared or Rachel
  2. Adjusted a Label
  3. Printer Issue
  4. Had to look up who has the after hours phone
  5. Had to fix a quantity on the DB
  6. Emailed David about a client follow up
  7. Had to explain that Surescripts is still not ready to upgrade
  8. Dealt with a PDMP Issue
  9. Claim Reject - Secondary
  10. Talked to RMS
  11. Server Blocking
  12. Talked to Cardinal Health (client or vendor)
  13. Setup a new user
  14. Tertiary Bill
  15. Installed Guardian on a Workstation
  16. Have a ticket that was responded to by John L
  17. Getting a log file
  18. Talked to Cain for less than 2 minutes on a call
  19. Created a ticket for a Custom Report
  20. Had to email Sarah S about a clinical issue
  21. Got a ticket response from Chris T
  22. Claim Reject - Primary
  23. Asked your Manager for help
  24. Blamed a Coworker