PrinterIssueHad toexplain thatSurescripts isstill not readyto upgradeGettinga logfileTalkedto RMSClaimReject -PrimaryCreated aticket for aCustomReportHad to lookup who hasthe afterhours phoneTalked toCain for lessthan 2minutes on acallAskedyourManagerfor helpTalked toCardinalHealth (clientor vendor)Had to emailSarah Sabout aclinical issueInstalledGuardianon aWorkstationBlamed aCoworkerSetupa newuserTertiaryBillEmailedDavid abouta clientfollow upGot a ticketresponsefrom Chris THad to fixa quantityon the DBHave a ticketthat wasresponded toby John LServerBlockingClaimReject -SecondaryHad totransfer aclient toJared orRachelAdjusteda LabelDealt witha PDMPIssuePrinterIssueHad toexplain thatSurescripts isstill not readyto upgradeGettinga logfileTalkedto RMSClaimReject -PrimaryCreated aticket for aCustomReportHad to lookup who hasthe afterhours phoneTalked toCain for lessthan 2minutes on acallAskedyourManagerfor helpTalked toCardinalHealth (clientor vendor)Had to emailSarah Sabout aclinical issueInstalledGuardianon aWorkstationBlamed aCoworkerSetupa newuserTertiaryBillEmailedDavid abouta clientfollow upGot a ticketresponsefrom Chris THad to fixa quantityon the DBHave a ticketthat wasresponded toby John LServerBlockingClaimReject -SecondaryHad totransfer aclient toJared orRachelAdjusteda LabelDealt witha PDMPIssue

Carepoint Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Printer Issue
  2. Had to explain that Surescripts is still not ready to upgrade
  3. Getting a log file
  4. Talked to RMS
  5. Claim Reject - Primary
  6. Created a ticket for a Custom Report
  7. Had to look up who has the after hours phone
  8. Talked to Cain for less than 2 minutes on a call
  9. Asked your Manager for help
  10. Talked to Cardinal Health (client or vendor)
  11. Had to email Sarah S about a clinical issue
  12. Installed Guardian on a Workstation
  13. Blamed a Coworker
  14. Setup a new user
  15. Tertiary Bill
  16. Emailed David about a client follow up
  17. Got a ticket response from Chris T
  18. Had to fix a quantity on the DB
  19. Have a ticket that was responded to by John L
  20. Server Blocking
  21. Claim Reject - Secondary
  22. Had to transfer a client to Jared or Rachel
  23. Adjusted a Label
  24. Dealt with a PDMP Issue