Dealt witha PDMPIssueClaimReject -PrimaryInstalledGuardianon aWorkstationAdjusteda LabelHad to emailSarah Sabout aclinical issueHad toexplain thatSurescripts isstill not readyto upgradeTertiaryBillHad totransfer aclient toJared orRachelBlamed aCoworkerTalked toCain for lessthan 2minutes on acallPrinterIssueGettinga logfileTalkedto RMSHave a ticketthat wasresponded toby John LCreated aticket for aCustomReportEmailedDavid abouta clientfollow upHad to fixa quantityon the DBTalked toCardinalHealth (clientor vendor)Got a ticketresponsefrom Chris TServerBlockingSetupa newuserAskedyourManagerfor helpHad to lookup who hasthe afterhours phoneClaimReject -SecondaryDealt witha PDMPIssueClaimReject -PrimaryInstalledGuardianon aWorkstationAdjusteda LabelHad to emailSarah Sabout aclinical issueHad toexplain thatSurescripts isstill not readyto upgradeTertiaryBillHad totransfer aclient toJared orRachelBlamed aCoworkerTalked toCain for lessthan 2minutes on acallPrinterIssueGettinga logfileTalkedto RMSHave a ticketthat wasresponded toby John LCreated aticket for aCustomReportEmailedDavid abouta clientfollow upHad to fixa quantityon the DBTalked toCardinalHealth (clientor vendor)Got a ticketresponsefrom Chris TServerBlockingSetupa newuserAskedyourManagerfor helpHad to lookup who hasthe afterhours phoneClaimReject -Secondary

Carepoint Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dealt with a PDMP Issue
  2. Claim Reject - Primary
  3. Installed Guardian on a Workstation
  4. Adjusted a Label
  5. Had to email Sarah S about a clinical issue
  6. Had to explain that Surescripts is still not ready to upgrade
  7. Tertiary Bill
  8. Had to transfer a client to Jared or Rachel
  9. Blamed a Coworker
  10. Talked to Cain for less than 2 minutes on a call
  11. Printer Issue
  12. Getting a log file
  13. Talked to RMS
  14. Have a ticket that was responded to by John L
  15. Created a ticket for a Custom Report
  16. Emailed David about a client follow up
  17. Had to fix a quantity on the DB
  18. Talked to Cardinal Health (client or vendor)
  19. Got a ticket response from Chris T
  20. Server Blocking
  21. Setup a new user
  22. Asked your Manager for help
  23. Had to look up who has the after hours phone
  24. Claim Reject - Secondary