Setupa newuserCreated aticket for aCustomReportPrinterIssueHad to lookup who hasthe afterhours phoneHad to emailSarah Sabout aclinical issueHave a ticketthat wasresponded toby John LEmailedDavid abouta clientfollow upServerBlockingClaimReject -PrimaryTertiaryBillInstalledGuardianon aWorkstationTalkedto RMSDealt witha PDMPIssueClaimReject -SecondaryHad to fixa quantityon the DBAskedyourManagerfor helpGettinga logfileBlamed aCoworkerHad totransfer aclient toJared orRachelHad toexplain thatSurescripts isstill not readyto upgradeAdjusteda LabelGot a ticketresponsefrom Chris TTalked toCain for lessthan 2minutes on acallTalked toCardinalHealth (clientor vendor)Setupa newuserCreated aticket for aCustomReportPrinterIssueHad to lookup who hasthe afterhours phoneHad to emailSarah Sabout aclinical issueHave a ticketthat wasresponded toby John LEmailedDavid abouta clientfollow upServerBlockingClaimReject -PrimaryTertiaryBillInstalledGuardianon aWorkstationTalkedto RMSDealt witha PDMPIssueClaimReject -SecondaryHad to fixa quantityon the DBAskedyourManagerfor helpGettinga logfileBlamed aCoworkerHad totransfer aclient toJared orRachelHad toexplain thatSurescripts isstill not readyto upgradeAdjusteda LabelGot a ticketresponsefrom Chris TTalked toCain for lessthan 2minutes on acallTalked toCardinalHealth (clientor vendor)

Carepoint Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Setup a new user
  2. Created a ticket for a Custom Report
  3. Printer Issue
  4. Had to look up who has the after hours phone
  5. Had to email Sarah S about a clinical issue
  6. Have a ticket that was responded to by John L
  7. Emailed David about a client follow up
  8. Server Blocking
  9. Claim Reject - Primary
  10. Tertiary Bill
  11. Installed Guardian on a Workstation
  12. Talked to RMS
  13. Dealt with a PDMP Issue
  14. Claim Reject - Secondary
  15. Had to fix a quantity on the DB
  16. Asked your Manager for help
  17. Getting a log file
  18. Blamed a Coworker
  19. Had to transfer a client to Jared or Rachel
  20. Had to explain that Surescripts is still not ready to upgrade
  21. Adjusted a Label
  22. Got a ticket response from Chris T
  23. Talked to Cain for less than 2 minutes on a call
  24. Talked to Cardinal Health (client or vendor)