EmailedDavid abouta clientfollow upSetupa newuserHad toexplain thatSurescripts isstill not readyto upgradeHave a ticketthat wasresponded toby John LHad totransfer aclient toJared orRachelClaimReject -PrimaryAdjusteda LabelTalked toCain for lessthan 2minutes on acallTertiaryBillTalked toCardinalHealth (clientor vendor)Had to fixa quantityon the DBPrinterIssueInstalledGuardianon aWorkstationAskedyourManagerfor helpDealt witha PDMPIssueGot a ticketresponsefrom Chris TServerBlockingClaimReject -SecondaryHad to lookup who hasthe afterhours phoneGettinga logfileTalkedto RMSCreated aticket for aCustomReportBlamed aCoworkerHad to emailSarah Sabout aclinical issueEmailedDavid abouta clientfollow upSetupa newuserHad toexplain thatSurescripts isstill not readyto upgradeHave a ticketthat wasresponded toby John LHad totransfer aclient toJared orRachelClaimReject -PrimaryAdjusteda LabelTalked toCain for lessthan 2minutes on acallTertiaryBillTalked toCardinalHealth (clientor vendor)Had to fixa quantityon the DBPrinterIssueInstalledGuardianon aWorkstationAskedyourManagerfor helpDealt witha PDMPIssueGot a ticketresponsefrom Chris TServerBlockingClaimReject -SecondaryHad to lookup who hasthe afterhours phoneGettinga logfileTalkedto RMSCreated aticket for aCustomReportBlamed aCoworkerHad to emailSarah Sabout aclinical issue

Carepoint Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Emailed David about a client follow up
  2. Setup a new user
  3. Had to explain that Surescripts is still not ready to upgrade
  4. Have a ticket that was responded to by John L
  5. Had to transfer a client to Jared or Rachel
  6. Claim Reject - Primary
  7. Adjusted a Label
  8. Talked to Cain for less than 2 minutes on a call
  9. Tertiary Bill
  10. Talked to Cardinal Health (client or vendor)
  11. Had to fix a quantity on the DB
  12. Printer Issue
  13. Installed Guardian on a Workstation
  14. Asked your Manager for help
  15. Dealt with a PDMP Issue
  16. Got a ticket response from Chris T
  17. Server Blocking
  18. Claim Reject - Secondary
  19. Had to look up who has the after hours phone
  20. Getting a log file
  21. Talked to RMS
  22. Created a ticket for a Custom Report
  23. Blamed a Coworker
  24. Had to email Sarah S about a clinical issue