ServerBlockingHad to fixa quantityon the DBHave a ticketthat wasresponded toby John LAdjusteda LabelDealt witha PDMPIssueHad to emailSarah Sabout aclinical issueBlamed aCoworkerInstalledGuardianon aWorkstationGot a ticketresponsefrom Chris TTalked toCain for lessthan 2minutes on acallTalkedto RMSGettinga logfileSetupa newuserAskedyourManagerfor helpEmailedDavid abouta clientfollow upClaimReject -SecondaryHad toexplain thatSurescripts isstill not readyto upgradeClaimReject -PrimaryPrinterIssueCreated aticket for aCustomReportTertiaryBillHad totransfer aclient toJared orRachelTalked toCardinalHealth (clientor vendor)Had to lookup who hasthe afterhours phoneServerBlockingHad to fixa quantityon the DBHave a ticketthat wasresponded toby John LAdjusteda LabelDealt witha PDMPIssueHad to emailSarah Sabout aclinical issueBlamed aCoworkerInstalledGuardianon aWorkstationGot a ticketresponsefrom Chris TTalked toCain for lessthan 2minutes on acallTalkedto RMSGettinga logfileSetupa newuserAskedyourManagerfor helpEmailedDavid abouta clientfollow upClaimReject -SecondaryHad toexplain thatSurescripts isstill not readyto upgradeClaimReject -PrimaryPrinterIssueCreated aticket for aCustomReportTertiaryBillHad totransfer aclient toJared orRachelTalked toCardinalHealth (clientor vendor)Had to lookup who hasthe afterhours phone

Carepoint Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Server Blocking
  2. Had to fix a quantity on the DB
  3. Have a ticket that was responded to by John L
  4. Adjusted a Label
  5. Dealt with a PDMP Issue
  6. Had to email Sarah S about a clinical issue
  7. Blamed a Coworker
  8. Installed Guardian on a Workstation
  9. Got a ticket response from Chris T
  10. Talked to Cain for less than 2 minutes on a call
  11. Talked to RMS
  12. Getting a log file
  13. Setup a new user
  14. Asked your Manager for help
  15. Emailed David about a client follow up
  16. Claim Reject - Secondary
  17. Had to explain that Surescripts is still not ready to upgrade
  18. Claim Reject - Primary
  19. Printer Issue
  20. Created a ticket for a Custom Report
  21. Tertiary Bill
  22. Had to transfer a client to Jared or Rachel
  23. Talked to Cardinal Health (client or vendor)
  24. Had to look up who has the after hours phone