PrinterIssueDealt witha PDMPIssueHave a ticketthat wasresponded toby John LAskedyourManagerfor helpGettinga logfileClaimReject -PrimaryBlamed aCoworkerServerBlockingTalked toCain for lessthan 2minutes on acallGot a ticketresponsefrom Chris THad to emailSarah Sabout aclinical issueHad to lookup who hasthe afterhours phoneInstalledGuardianon aWorkstationEmailedDavid abouta clientfollow upHad to fixa quantityon the DBTertiaryBillAdjusteda LabelTalked toCardinalHealth (clientor vendor)ClaimReject -SecondaryCreated aticket for aCustomReportSetupa newuserTalkedto RMSHad totransfer aclient toJared orRachelHad toexplain thatSurescripts isstill not readyto upgradePrinterIssueDealt witha PDMPIssueHave a ticketthat wasresponded toby John LAskedyourManagerfor helpGettinga logfileClaimReject -PrimaryBlamed aCoworkerServerBlockingTalked toCain for lessthan 2minutes on acallGot a ticketresponsefrom Chris THad to emailSarah Sabout aclinical issueHad to lookup who hasthe afterhours phoneInstalledGuardianon aWorkstationEmailedDavid abouta clientfollow upHad to fixa quantityon the DBTertiaryBillAdjusteda LabelTalked toCardinalHealth (clientor vendor)ClaimReject -SecondaryCreated aticket for aCustomReportSetupa newuserTalkedto RMSHad totransfer aclient toJared orRachelHad toexplain thatSurescripts isstill not readyto upgrade

Carepoint Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Printer Issue
  2. Dealt with a PDMP Issue
  3. Have a ticket that was responded to by John L
  4. Asked your Manager for help
  5. Getting a log file
  6. Claim Reject - Primary
  7. Blamed a Coworker
  8. Server Blocking
  9. Talked to Cain for less than 2 minutes on a call
  10. Got a ticket response from Chris T
  11. Had to email Sarah S about a clinical issue
  12. Had to look up who has the after hours phone
  13. Installed Guardian on a Workstation
  14. Emailed David about a client follow up
  15. Had to fix a quantity on the DB
  16. Tertiary Bill
  17. Adjusted a Label
  18. Talked to Cardinal Health (client or vendor)
  19. Claim Reject - Secondary
  20. Created a ticket for a Custom Report
  21. Setup a new user
  22. Talked to RMS
  23. Had to transfer a client to Jared or Rachel
  24. Had to explain that Surescripts is still not ready to upgrade