Dealt witha PDMPIssueHad to lookup who hasthe afterhours phoneSetupa newuserBlamed aCoworkerTertiaryBillTalkedto RMSGot a ticketresponsefrom Chris TTalked toCain for lessthan 2minutes on acallHad totransfer aclient toJared orRachelHad to emailSarah Sabout aclinical issueHad to fixa quantityon the DBAdjusteda LabelServerBlockingCreated aticket for aCustomReportHave a ticketthat wasresponded toby John LPrinterIssueAskedyourManagerfor helpGettinga logfileEmailedDavid abouta clientfollow upTalked toCardinalHealth (clientor vendor)ClaimReject -PrimaryHad toexplain thatSurescripts isstill not readyto upgradeInstalledGuardianon aWorkstationClaimReject -SecondaryDealt witha PDMPIssueHad to lookup who hasthe afterhours phoneSetupa newuserBlamed aCoworkerTertiaryBillTalkedto RMSGot a ticketresponsefrom Chris TTalked toCain for lessthan 2minutes on acallHad totransfer aclient toJared orRachelHad to emailSarah Sabout aclinical issueHad to fixa quantityon the DBAdjusteda LabelServerBlockingCreated aticket for aCustomReportHave a ticketthat wasresponded toby John LPrinterIssueAskedyourManagerfor helpGettinga logfileEmailedDavid abouta clientfollow upTalked toCardinalHealth (clientor vendor)ClaimReject -PrimaryHad toexplain thatSurescripts isstill not readyto upgradeInstalledGuardianon aWorkstationClaimReject -Secondary

Carepoint Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dealt with a PDMP Issue
  2. Had to look up who has the after hours phone
  3. Setup a new user
  4. Blamed a Coworker
  5. Tertiary Bill
  6. Talked to RMS
  7. Got a ticket response from Chris T
  8. Talked to Cain for less than 2 minutes on a call
  9. Had to transfer a client to Jared or Rachel
  10. Had to email Sarah S about a clinical issue
  11. Had to fix a quantity on the DB
  12. Adjusted a Label
  13. Server Blocking
  14. Created a ticket for a Custom Report
  15. Have a ticket that was responded to by John L
  16. Printer Issue
  17. Asked your Manager for help
  18. Getting a log file
  19. Emailed David about a client follow up
  20. Talked to Cardinal Health (client or vendor)
  21. Claim Reject - Primary
  22. Had to explain that Surescripts is still not ready to upgrade
  23. Installed Guardian on a Workstation
  24. Claim Reject - Secondary