Setupa newuserTalked toCain for lessthan 2minutes on acallEmailedDavid abouta clientfollow upHad to fixa quantityon the DBDealt witha PDMPIssueHad to emailSarah Sabout aclinical issueTalked toCardinalHealth (clientor vendor)Adjusteda LabelTertiaryBillPrinterIssueCreated aticket for aCustomReportClaimReject -PrimaryTalkedto RMSHad to lookup who hasthe afterhours phoneBlamed aCoworkerClaimReject -SecondaryServerBlockingGot a ticketresponsefrom Chris THad toexplain thatSurescripts isstill not readyto upgradeHad totransfer aclient toJared orRachelGettinga logfileAskedyourManagerfor helpHave a ticketthat wasresponded toby John LInstalledGuardianon aWorkstationSetupa newuserTalked toCain for lessthan 2minutes on acallEmailedDavid abouta clientfollow upHad to fixa quantityon the DBDealt witha PDMPIssueHad to emailSarah Sabout aclinical issueTalked toCardinalHealth (clientor vendor)Adjusteda LabelTertiaryBillPrinterIssueCreated aticket for aCustomReportClaimReject -PrimaryTalkedto RMSHad to lookup who hasthe afterhours phoneBlamed aCoworkerClaimReject -SecondaryServerBlockingGot a ticketresponsefrom Chris THad toexplain thatSurescripts isstill not readyto upgradeHad totransfer aclient toJared orRachelGettinga logfileAskedyourManagerfor helpHave a ticketthat wasresponded toby John LInstalledGuardianon aWorkstation

Carepoint Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Setup a new user
  2. Talked to Cain for less than 2 minutes on a call
  3. Emailed David about a client follow up
  4. Had to fix a quantity on the DB
  5. Dealt with a PDMP Issue
  6. Had to email Sarah S about a clinical issue
  7. Talked to Cardinal Health (client or vendor)
  8. Adjusted a Label
  9. Tertiary Bill
  10. Printer Issue
  11. Created a ticket for a Custom Report
  12. Claim Reject - Primary
  13. Talked to RMS
  14. Had to look up who has the after hours phone
  15. Blamed a Coworker
  16. Claim Reject - Secondary
  17. Server Blocking
  18. Got a ticket response from Chris T
  19. Had to explain that Surescripts is still not ready to upgrade
  20. Had to transfer a client to Jared or Rachel
  21. Getting a log file
  22. Asked your Manager for help
  23. Have a ticket that was responded to by John L
  24. Installed Guardian on a Workstation