Had totransfer aclient toJared orRachelGettinga logfileHad to lookup who hasthe afterhours phoneCreated aticket for aCustomReportHad to emailSarah Sabout aclinical issueClaimReject -SecondaryInstalledGuardianon aWorkstationAskedyourManagerfor helpTalkedto RMSPrinterIssueDealt witha PDMPIssueHad to fixa quantityon the DBHave a ticketthat wasresponded toby John LAdjusteda LabelTalked toCain for lessthan 2minutes on acallEmailedDavid abouta clientfollow upHad toexplain thatSurescripts isstill not readyto upgradeTertiaryBillBlamed aCoworkerClaimReject -PrimaryGot a ticketresponsefrom Chris TTalked toCardinalHealth (clientor vendor)ServerBlockingSetupa newuserHad totransfer aclient toJared orRachelGettinga logfileHad to lookup who hasthe afterhours phoneCreated aticket for aCustomReportHad to emailSarah Sabout aclinical issueClaimReject -SecondaryInstalledGuardianon aWorkstationAskedyourManagerfor helpTalkedto RMSPrinterIssueDealt witha PDMPIssueHad to fixa quantityon the DBHave a ticketthat wasresponded toby John LAdjusteda LabelTalked toCain for lessthan 2minutes on acallEmailedDavid abouta clientfollow upHad toexplain thatSurescripts isstill not readyto upgradeTertiaryBillBlamed aCoworkerClaimReject -PrimaryGot a ticketresponsefrom Chris TTalked toCardinalHealth (clientor vendor)ServerBlockingSetupa newuser

Carepoint Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to transfer a client to Jared or Rachel
  2. Getting a log file
  3. Had to look up who has the after hours phone
  4. Created a ticket for a Custom Report
  5. Had to email Sarah S about a clinical issue
  6. Claim Reject - Secondary
  7. Installed Guardian on a Workstation
  8. Asked your Manager for help
  9. Talked to RMS
  10. Printer Issue
  11. Dealt with a PDMP Issue
  12. Had to fix a quantity on the DB
  13. Have a ticket that was responded to by John L
  14. Adjusted a Label
  15. Talked to Cain for less than 2 minutes on a call
  16. Emailed David about a client follow up
  17. Had to explain that Surescripts is still not ready to upgrade
  18. Tertiary Bill
  19. Blamed a Coworker
  20. Claim Reject - Primary
  21. Got a ticket response from Chris T
  22. Talked to Cardinal Health (client or vendor)
  23. Server Blocking
  24. Setup a new user