Had to lookup who hasthe afterhours phoneTalked toCardinalHealth (clientor vendor)Created aticket for aCustomReportClaimReject -SecondaryGot a ticketresponsefrom Chris THad to emailSarah Sabout aclinical issueGettinga logfileClaimReject -PrimaryInstalledGuardianon aWorkstationEmailedDavid abouta clientfollow upTalked toCain for lessthan 2minutes on acallPrinterIssueSetupa newuserHad to fixa quantityon the DBHad totransfer aclient toJared orRachelHad toexplain thatSurescripts isstill not readyto upgradeTalkedto RMSAskedyourManagerfor helpBlamed aCoworkerAdjusteda LabelDealt witha PDMPIssueHave a ticketthat wasresponded toby John LServerBlockingTertiaryBillHad to lookup who hasthe afterhours phoneTalked toCardinalHealth (clientor vendor)Created aticket for aCustomReportClaimReject -SecondaryGot a ticketresponsefrom Chris THad to emailSarah Sabout aclinical issueGettinga logfileClaimReject -PrimaryInstalledGuardianon aWorkstationEmailedDavid abouta clientfollow upTalked toCain for lessthan 2minutes on acallPrinterIssueSetupa newuserHad to fixa quantityon the DBHad totransfer aclient toJared orRachelHad toexplain thatSurescripts isstill not readyto upgradeTalkedto RMSAskedyourManagerfor helpBlamed aCoworkerAdjusteda LabelDealt witha PDMPIssueHave a ticketthat wasresponded toby John LServerBlockingTertiaryBill

Carepoint Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to look up who has the after hours phone
  2. Talked to Cardinal Health (client or vendor)
  3. Created a ticket for a Custom Report
  4. Claim Reject - Secondary
  5. Got a ticket response from Chris T
  6. Had to email Sarah S about a clinical issue
  7. Getting a log file
  8. Claim Reject - Primary
  9. Installed Guardian on a Workstation
  10. Emailed David about a client follow up
  11. Talked to Cain for less than 2 minutes on a call
  12. Printer Issue
  13. Setup a new user
  14. Had to fix a quantity on the DB
  15. Had to transfer a client to Jared or Rachel
  16. Had to explain that Surescripts is still not ready to upgrade
  17. Talked to RMS
  18. Asked your Manager for help
  19. Blamed a Coworker
  20. Adjusted a Label
  21. Dealt with a PDMP Issue
  22. Have a ticket that was responded to by John L
  23. Server Blocking
  24. Tertiary Bill