ResolvedaBlackberryIssueUse the wordEXCELLENTon a callPositivelyposition anetworkextenderTalked toacustomerin GeorgiaAddedinternationalplanTalked toacustomerinCaliforniaNomissedpunchesSavedCustomerMoneyusing AAPerfectSurveyTalked to acustomer inWashingtonTroubleshootan Ellipsis 7100%Attendancefor the DayUsedgenuineempathyon callHelp apeer witha questionPerfectSurveySentGlobalLoanerPhoneI-BrandSubmittedRemedyticket tocorrect groupKudosCallPerfectSurveyI-BrandPerfectSurveyEdge'dUp aCustomerClickedon AARecognizedBells ofChurnResolvedaBlackberryIssueUse the wordEXCELLENTon a callPositivelyposition anetworkextenderTalked toacustomerin GeorgiaAddedinternationalplanTalked toacustomerinCaliforniaNomissedpunchesSavedCustomerMoneyusing AAPerfectSurveyTalked to acustomer inWashingtonTroubleshootan Ellipsis 7100%Attendancefor the DayUsedgenuineempathyon callHelp apeer witha questionPerfectSurveySentGlobalLoanerPhoneI-BrandSubmittedRemedyticket tocorrect groupKudosCallPerfectSurveyI-BrandPerfectSurveyEdge'dUp aCustomerClickedon AARecognizedBells ofChurn

Manic Monday BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolved a Blackberry Issue
  2. Use the word EXCELLENT on a call
  3. Positively position a network extender
  4. Talked to a customer in Georgia
  5. Added international plan
  6. Talked to a customer in California
  7. No missed punches
  8. Saved Customer Money using AA
  9. Perfect Survey
  10. Talked to a customer in Washington
  11. Troubleshoot an Ellipsis 7
  12. 100% Attendance for the Day
  13. Used genuine empathy on call
  14. Help a peer with a question
  15. Perfect Survey
  16. Sent Global Loaner Phone
  17. I-Brand
  18. Submitted Remedy ticket to correct group
  19. Kudos Call
  20. Perfect Survey
  21. I-Brand
  22. Perfect Survey
  23. Edge'd Up a Customer
  24. Clicked on AA
  25. Recognized Bells of Churn