UCCEUpgrade"InvestigateAgentRecords"UpgradeMS SQLInstanceNewChatQueueRoleManagerSlowChatsOAuthPNAExpansion"Enrollmentwouldlike..."e911StraightforwardFinesseUIReplicationIssueTwilioRedesignDispatchFinesseIssueUpstreamWorksUpgradeDialerRedesignExtendedWaitTimeExcellent!TwilioDemoOnCallE-mailMigrationDynamicQueueLoopUCCEUpgrade"InvestigateAgentRecords"UpgradeMS SQLInstanceNewChatQueueRoleManagerSlowChatsOAuthPNAExpansion"Enrollmentwouldlike..."e911StraightforwardFinesseUIReplicationIssueTwilioRedesignDispatchFinesseIssueUpstreamWorksUpgradeDialerRedesignExtendedWaitTimeExcellent!TwilioDemoOnCallE-mailMigrationDynamicQueueLoop

Phil in the NetOps Buzzwords - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. UCCE Upgrade
  2. "Investigate Agent Records"
  3. Upgrade MS SQL Instance
  4. New Chat Queue
  5. Role Manager
  6. Slow Chats
  7. OAuth
  8. PNA Expansion
  9. "Enrollment would like..."
  10. e911
  11. Straightforward
  12. Finesse UI
  13. Replication Issue
  14. Twilio Redesign
  15. Dispatch
  16. Finesse Issue
  17. Upstream Works Upgrade
  18. Dialer Redesign
  19. Extended Wait Time
  20. Excellent!
  21. Twilio Demo
  22. On Call
  23. E-mail Migration
  24. Dynamic Queue Loop