Issue Temp Password Account Combination Call 10 Call Monitor (1 Call) Correct Data Mismatch 90% SC (1 Day) Average Aux >8s 100% CSAT (1 Survey) 65% PTP (1 Day) Verify an Email Address Average Hold >30s 92% SC (1 Day) Activate Apple Pay Promote Credit Tracker Average Wrap > 20s Average AHT >400 100% NPS (1 Survey) Average PTP 65% Perfom Verid Link Accounts 92% Average SC Partial Enrollment ACW >20s (1 Day) >400 AHT (1 Day) Average ACW >20s Issue Temp Password Account Combination Call 10 Call Monitor (1 Call) Correct Data Mismatch 90% SC (1 Day) Average Aux >8s 100% CSAT (1 Survey) 65% PTP (1 Day) Verify an Email Address Average Hold >30s 92% SC (1 Day) Activate Apple Pay Promote Credit Tracker Average Wrap > 20s Average AHT >400 100% NPS (1 Survey) Average PTP 65% Perfom Verid Link Accounts 92% Average SC Partial Enrollment ACW >20s (1 Day) >400 AHT (1 Day) Average ACW >20s
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Issue Temp Password
Account Combination Call
10 Call Monitor
(1 Call)
Correct Data Mismatch
90% SC
(1 Day)
Average
Aux >8s
100% CSAT (1 Survey)
65% PTP
(1 Day)
Verify an Email Address
Average Hold >30s
92% SC
(1 Day)
Activate Apple Pay
Promote Credit Tracker
Average Wrap > 20s
Average AHT >400
100% NPS (1 Survey)
Average PTP 65%
Perfom Verid
Link Accounts
92% Average SC
Partial Enrollment
ACW >20s
(1 Day)
>400 AHT
(1 Day)
Average ACW >20s