Average Wrap > 20s Average ACW >20s Link Accounts Average Aux >8s Verify an Email Address Correct Data Mismatch ACW >20s (1 Day) 90% SC (1 Day) Issue Temp Password 92% Average SC Average PTP 65% Promote Credit Tracker 92% SC (1 Day) Perfom Verid 100% CSAT (1 Survey) Average Hold >30s >400 AHT (1 Day) 10 Call Monitor (1 Call) Partial Enrollment Account Combination Call Activate Apple Pay 65% PTP (1 Day) Average AHT >400 100% NPS (1 Survey) Average Wrap > 20s Average ACW >20s Link Accounts Average Aux >8s Verify an Email Address Correct Data Mismatch ACW >20s (1 Day) 90% SC (1 Day) Issue Temp Password 92% Average SC Average PTP 65% Promote Credit Tracker 92% SC (1 Day) Perfom Verid 100% CSAT (1 Survey) Average Hold >30s >400 AHT (1 Day) 10 Call Monitor (1 Call) Partial Enrollment Account Combination Call Activate Apple Pay 65% PTP (1 Day) Average AHT >400 100% NPS (1 Survey)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Average Wrap > 20s
Average ACW >20s
Link Accounts
Average
Aux >8s
Verify an Email Address
Correct Data Mismatch
ACW >20s
(1 Day)
90% SC
(1 Day)
Issue Temp Password
92% Average SC
Average PTP 65%
Promote Credit Tracker
92% SC
(1 Day)
Perfom Verid
100% CSAT (1 Survey)
Average Hold >30s
>400 AHT
(1 Day)
10 Call Monitor
(1 Call)
Partial Enrollment
Account Combination Call
Activate Apple Pay
65% PTP
(1 Day)
Average AHT >400
100% NPS (1 Survey)