Account Combination Call 100% NPS (1 Survey) ACW >20s (1 Day) 90% SC (1 Day) 92% SC (1 Day) Link Accounts Correct Data Mismatch >400 AHT (1 Day) Partial Enrollment Perfom Verid 92% Average SC Average Aux >8s Average ACW >20s Activate Apple Pay Average Wrap > 20s 10 Call Monitor (1 Call) Average Hold >30s 100% CSAT (1 Survey) Issue Temp Password Average AHT >400 65% PTP (1 Day) Promote Credit Tracker Verify an Email Address Average PTP 65% Account Combination Call 100% NPS (1 Survey) ACW >20s (1 Day) 90% SC (1 Day) 92% SC (1 Day) Link Accounts Correct Data Mismatch >400 AHT (1 Day) Partial Enrollment Perfom Verid 92% Average SC Average Aux >8s Average ACW >20s Activate Apple Pay Average Wrap > 20s 10 Call Monitor (1 Call) Average Hold >30s 100% CSAT (1 Survey) Issue Temp Password Average AHT >400 65% PTP (1 Day) Promote Credit Tracker Verify an Email Address Average PTP 65%
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Account Combination Call
100% NPS (1 Survey)
ACW >20s
(1 Day)
90% SC
(1 Day)
92% SC
(1 Day)
Link Accounts
Correct Data Mismatch
>400 AHT
(1 Day)
Partial Enrollment
Perfom Verid
92% Average SC
Average
Aux >8s
Average ACW >20s
Activate Apple Pay
Average Wrap > 20s
10 Call Monitor
(1 Call)
Average Hold >30s
100% CSAT (1 Survey)
Issue Temp Password
Average AHT >400
65% PTP
(1 Day)
Promote Credit Tracker
Verify an Email Address
Average PTP 65%