Talked to acustomer inWashingtonSubmitted aRemedyticket to thecorrect groupUsedgenuineempathyon a callResolvedaBlackberryissueVerifiedCallTalked toacustomerinCalifornia100%Attendancefor the DayUse the wordEXCELLENTon a callNomissedpunchesSavedCustomerMoneyusing AAPerfectSurveyTroubleshootEllipsis 7PerfectSurveyPositivelyposition anetworkextenderTalked tocustomerin GeorgiaSentGlobalLoanerphonePerfectSurveyAddedinternationalplanHelp apeer witha questionI-BrandPerfectSurveyEdge'dUp acustomerI-BrandRecognizedBells ofChurnClickedon AATalked to acustomer inWashingtonSubmitted aRemedyticket to thecorrect groupUsedgenuineempathyon a callResolvedaBlackberryissueVerifiedCallTalked toacustomerinCalifornia100%Attendancefor the DayUse the wordEXCELLENTon a callNomissedpunchesSavedCustomerMoneyusing AAPerfectSurveyTroubleshootEllipsis 7PerfectSurveyPositivelyposition anetworkextenderTalked tocustomerin GeorgiaSentGlobalLoanerphonePerfectSurveyAddedinternationalplanHelp apeer witha questionI-BrandPerfectSurveyEdge'dUp acustomerI-BrandRecognizedBells ofChurnClickedon AA

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talked to a customer in Washington
  2. Submitted a Remedy ticket to the correct group
  3. Used genuine empathy on a call
  4. Resolved a Blackberry issue
  5. Verified Call
  6. Talked to a customer in California
  7. 100% Attendance for the Day
  8. Use the word EXCELLENT on a call
  9. No missed punches
  10. Saved Customer Money using AA
  11. Perfect Survey
  12. Troubleshoot Ellipsis 7
  13. Perfect Survey
  14. Positively position a network extender
  15. Talked to customer in Georgia
  16. Sent Global Loaner phone
  17. Perfect Survey
  18. Added international plan
  19. Help a peer with a question
  20. I-Brand
  21. Perfect Survey
  22. Edge'd Up a customer
  23. I-Brand
  24. Recognized Bells of Churn
  25. Clicked on AA