MerchantcodesNocaseIDButterfieldprocedureFraudsterformFDWCActionsSeparateEntityInboundGreetingProvidentcreditunionCHchangesmindWho’scallingWhoare youConfirmedfraudFraudmanagementChunsurePossiblefraudsterFailedsecurityClosingscriptFTQ2WCWhoblockedOnetimecourtesyOutboundcall scriptSuspiciouscallerStar nostatusMerchantcodesNocaseIDButterfieldprocedureFraudsterformFDWCActionsSeparateEntityInboundGreetingProvidentcreditunionCHchangesmindWho’scallingWhoare youConfirmedfraudFraudmanagementChunsurePossiblefraudsterFailedsecurityClosingscriptFTQ2WCWhoblockedOnetimecourtesyOutboundcall scriptSuspiciouscallerStar nostatus

Knowledge Base - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Merchant codes
  2. No case ID
  3. Butterfield procedure
  4. Fraudster form
  5. FDWC Actions
  6. Separate Entity
  7. Inbound Greeting
  8. Provident credit union
  9. CH changes mind
  10. Who’s calling
  11. Who are you
  12. Confirmed fraud
  13. Fraud management
  14. Ch unsure
  15. Possible fraudster
  16. Failed security
  17. Closing script
  18. FTQ
  19. 2WC
  20. Who blocked
  21. One time courtesy
  22. Outbound call script
  23. Suspicious caller
  24. Star no status