Star nostatusMerchantcodesFailedsecuritySuspiciouscallerFraudsterformFTQInboundGreetingSeparateEntityClosingscriptOutboundcall scriptCHchangesmindProvidentcreditunionChunsureWhoare youOnetimecourtesyWhoblockedNocaseIDPossiblefraudsterWho’scallingFraudmanagementFDWCActionsConfirmedfraudButterfieldprocedure2WCStar nostatusMerchantcodesFailedsecuritySuspiciouscallerFraudsterformFTQInboundGreetingSeparateEntityClosingscriptOutboundcall scriptCHchangesmindProvidentcreditunionChunsureWhoare youOnetimecourtesyWhoblockedNocaseIDPossiblefraudsterWho’scallingFraudmanagementFDWCActionsConfirmedfraudButterfieldprocedure2WC

Knowledge Base - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Star no status
  2. Merchant codes
  3. Failed security
  4. Suspicious caller
  5. Fraudster form
  6. FTQ
  7. Inbound Greeting
  8. Separate Entity
  9. Closing script
  10. Outbound call script
  11. CH changes mind
  12. Provident credit union
  13. Ch unsure
  14. Who are you
  15. One time courtesy
  16. Who blocked
  17. No case ID
  18. Possible fraudster
  19. Who’s calling
  20. Fraud management
  21. FDWC Actions
  22. Confirmed fraud
  23. Butterfield procedure
  24. 2WC