MerchantcodesNocaseIDWhoare youFDWCActionsSuspiciouscallerInboundGreetingButterfieldprocedureFraudmanagementWhoblockedFraudsterformClosingscriptWho’scallingFailedsecurity2WCPossiblefraudsterConfirmedfraudFTQCHchangesmindSeparateEntityChunsureOutboundcall scriptStar nostatusProvidentcreditunionOnetimecourtesyMerchantcodesNocaseIDWhoare youFDWCActionsSuspiciouscallerInboundGreetingButterfieldprocedureFraudmanagementWhoblockedFraudsterformClosingscriptWho’scallingFailedsecurity2WCPossiblefraudsterConfirmedfraudFTQCHchangesmindSeparateEntityChunsureOutboundcall scriptStar nostatusProvidentcreditunionOnetimecourtesy

Knowledge Base - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Merchant codes
  2. No case ID
  3. Who are you
  4. FDWC Actions
  5. Suspicious caller
  6. Inbound Greeting
  7. Butterfield procedure
  8. Fraud management
  9. Who blocked
  10. Fraudster form
  11. Closing script
  12. Who’s calling
  13. Failed security
  14. 2WC
  15. Possible fraudster
  16. Confirmed fraud
  17. FTQ
  18. CH changes mind
  19. Separate Entity
  20. Ch unsure
  21. Outbound call script
  22. Star no status
  23. Provident credit union
  24. One time courtesy