2WCConfirmedfraudOnetimecourtesyCHchangesmindOutboundcall scriptSuspiciouscallerFDWCActionsSeparateEntityWhoare youButterfieldprocedureStar nostatusInboundGreetingFTQFraudmanagementMerchantcodesNocaseIDPossiblefraudsterClosingscriptWho’scallingWhoblockedChunsureFailedsecurityFraudsterformProvidentcreditunion2WCConfirmedfraudOnetimecourtesyCHchangesmindOutboundcall scriptSuspiciouscallerFDWCActionsSeparateEntityWhoare youButterfieldprocedureStar nostatusInboundGreetingFTQFraudmanagementMerchantcodesNocaseIDPossiblefraudsterClosingscriptWho’scallingWhoblockedChunsureFailedsecurityFraudsterformProvidentcreditunion

Knowledge Base - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2WC
  2. Confirmed fraud
  3. One time courtesy
  4. CH changes mind
  5. Outbound call script
  6. Suspicious caller
  7. FDWC Actions
  8. Separate Entity
  9. Who are you
  10. Butterfield procedure
  11. Star no status
  12. Inbound Greeting
  13. FTQ
  14. Fraud management
  15. Merchant codes
  16. No case ID
  17. Possible fraudster
  18. Closing script
  19. Who’s calling
  20. Who blocked
  21. Ch unsure
  22. Failed security
  23. Fraudster form
  24. Provident credit union