FailedsecurityConfirmedfraudMerchantcodesInboundGreetingFraudmanagementCHchangesmindFDWCActionsWho’scallingOutboundcall scriptFTQWhoblockedStar nostatusButterfieldprocedureProvidentcreditunionPossiblefraudsterWhoare you2WCFraudsterformSuspiciouscallerChunsureOnetimecourtesySeparateEntityClosingscriptNocaseIDFailedsecurityConfirmedfraudMerchantcodesInboundGreetingFraudmanagementCHchangesmindFDWCActionsWho’scallingOutboundcall scriptFTQWhoblockedStar nostatusButterfieldprocedureProvidentcreditunionPossiblefraudsterWhoare you2WCFraudsterformSuspiciouscallerChunsureOnetimecourtesySeparateEntityClosingscriptNocaseID

Knowledge Base - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Failed security
  2. Confirmed fraud
  3. Merchant codes
  4. Inbound Greeting
  5. Fraud management
  6. CH changes mind
  7. FDWC Actions
  8. Who’s calling
  9. Outbound call script
  10. FTQ
  11. Who blocked
  12. Star no status
  13. Butterfield procedure
  14. Provident credit union
  15. Possible fraudster
  16. Who are you
  17. 2WC
  18. Fraudster form
  19. Suspicious caller
  20. Ch unsure
  21. One time courtesy
  22. Separate Entity
  23. Closing script
  24. No case ID