SAP/SpanishGot aHeadachefromCustomerCableCardDVRIssueSent AGIF inChatCustomerWants ToTalk toManagerMigratedBack toL-TWCCalled bya DifferentNameWiFiInfoLoginto aRouterICOMSAccountBoxWasn'tOnShipRemoteMissingGuideInfoUsedLanguageLineDroppedCallHeard LifeStory ofCustomerMade aCallback/OutboundCallSolvedNon-PayDiscoFelt Sickafter aCallNoSignal /InputCouldn'tCredit$0.00MigratedCustomerTo SPPETDRequestCustomerDidn'tHang upDTAActivation*LTWCCodeswith SGCommunicatedOutageClosedanOrderSuccessfullyDeescalatedCustomerVODErrorCalledLeadLineCouldn'tUnderstandcallerHad a callUnder 5MinutesIrratecustomerAdded anAdt BoxCodeReceivedVOCSurveyGuidefiltersonWasVictimizedbyAllergiesCorrectedHierarchyFactoryResetRemoteNeedednewBatteriesSAP/SpanishGot aHeadachefromCustomerCableCardDVRIssueSent AGIF inChatCustomerWants ToTalk toManagerMigratedBack toL-TWCCalled bya DifferentNameWiFiInfoLoginto aRouterICOMSAccountBoxWasn'tOnShipRemoteMissingGuideInfoUsedLanguageLineDroppedCallHeard LifeStory ofCustomerMade aCallback/OutboundCallSolvedNon-PayDiscoFelt Sickafter aCallNoSignal /InputCouldn'tCredit$0.00MigratedCustomerTo SPPETDRequestCustomerDidn'tHang upDTAActivation*LTWCCodeswith SGCommunicatedOutageClosedanOrderSuccessfullyDeescalatedCustomerVODErrorCalledLeadLineCouldn'tUnderstandcallerHad a callUnder 5MinutesIrratecustomerAdded anAdt BoxCodeReceivedVOCSurveyGuidefiltersonWasVictimizedbyAllergiesCorrectedHierarchyFactoryResetRemoteNeedednewBatteries

Spectrum - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SAP/ Spanish
  2. Got a Headache from Customer
  3. Cable Card
  4. DVR Issue
  5. Sent A GIF in Chat
  6. Customer Wants To Talk to Manager
  7. Migrated Back to L-TWC
  8. Called by a Different Name
  9. WiFi Info
  10. Login to a Router
  11. ICOMS Account
  12. Box Wasn't On
  13. Ship Remote
  14. Missing Guide Info
  15. Used Language Line
  16. Dropped Call
  17. Heard Life Story of Customer
  18. Made a Callback/ Outbound Call
  19. Solved Non-Pay Disco
  20. Felt Sick after a Call
  21. No Signal / Input
  22. Couldn't Credit $0.00
  23. Migrated Customer To SPP
  24. ETD Request
  25. Customer Didn't Hang up
  26. DTA Activation
  27. *LTWC Codes with SG
  28. Communicated Outage
  29. Closed an Order
  30. Successfully Deescalated Customer
  31. VOD Error
  32. Called Lead Line
  33. Couldn't Understand caller
  34. Had a call Under 5 Minutes
  35. Irrate customer
  36. Added an Adt Box Code
  37. Received VOC Survey
  38. Guide filters on
  39. Was Victimized by Allergies
  40. Corrected Hierarchy
  41. Factory Reset Remote
  42. Needed new Batteries