FactoryResetRemoteNeedednewBatteriesWasVictimizedbyAllergies*LTWCCodeswith SGWiFiInfoDTAActivationSuccessfullyDeescalatedCustomerBoxWasn'tOnSent AGIF inChatLoginto aRouterClosedanOrderGuidefiltersonCalledLeadLineAdded anAdt BoxCodeCustomerDidn'tHang upCorrectedHierarchyCommunicatedOutageCouldn'tUnderstandcallerMade aCallback/OutboundCallNoSignal /InputETDRequestSolvedNon-PayDiscoUsedLanguageLineCalled bya DifferentNameHad a callUnder 5MinutesMissingGuideInfoFelt Sickafter aCallHeard LifeStory ofCustomerICOMSAccountCableCardReceivedVOCSurveyCouldn'tCredit$0.00MigratedCustomerTo SPPDroppedCallShipRemoteVODErrorCustomerWants ToTalk toManagerDVRIssueIrratecustomerGot aHeadachefromCustomerMigratedBack toL-TWCSAP/SpanishFactoryResetRemoteNeedednewBatteriesWasVictimizedbyAllergies*LTWCCodeswith SGWiFiInfoDTAActivationSuccessfullyDeescalatedCustomerBoxWasn'tOnSent AGIF inChatLoginto aRouterClosedanOrderGuidefiltersonCalledLeadLineAdded anAdt BoxCodeCustomerDidn'tHang upCorrectedHierarchyCommunicatedOutageCouldn'tUnderstandcallerMade aCallback/OutboundCallNoSignal /InputETDRequestSolvedNon-PayDiscoUsedLanguageLineCalled bya DifferentNameHad a callUnder 5MinutesMissingGuideInfoFelt Sickafter aCallHeard LifeStory ofCustomerICOMSAccountCableCardReceivedVOCSurveyCouldn'tCredit$0.00MigratedCustomerTo SPPDroppedCallShipRemoteVODErrorCustomerWants ToTalk toManagerDVRIssueIrratecustomerGot aHeadachefromCustomerMigratedBack toL-TWCSAP/Spanish

Spectrum - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Factory Reset Remote
  2. Needed new Batteries
  3. Was Victimized by Allergies
  4. *LTWC Codes with SG
  5. WiFi Info
  6. DTA Activation
  7. Successfully Deescalated Customer
  8. Box Wasn't On
  9. Sent A GIF in Chat
  10. Login to a Router
  11. Closed an Order
  12. Guide filters on
  13. Called Lead Line
  14. Added an Adt Box Code
  15. Customer Didn't Hang up
  16. Corrected Hierarchy
  17. Communicated Outage
  18. Couldn't Understand caller
  19. Made a Callback/ Outbound Call
  20. No Signal / Input
  21. ETD Request
  22. Solved Non-Pay Disco
  23. Used Language Line
  24. Called by a Different Name
  25. Had a call Under 5 Minutes
  26. Missing Guide Info
  27. Felt Sick after a Call
  28. Heard Life Story of Customer
  29. ICOMS Account
  30. Cable Card
  31. Received VOC Survey
  32. Couldn't Credit $0.00
  33. Migrated Customer To SPP
  34. Dropped Call
  35. Ship Remote
  36. VOD Error
  37. Customer Wants To Talk to Manager
  38. DVR Issue
  39. Irrate customer
  40. Got a Headache from Customer
  41. Migrated Back to L-TWC
  42. SAP/ Spanish