Made aCallback/OutboundCallShipRemoteAdded anAdt BoxCodeCustomerWants ToTalk toManagerCouldn'tUnderstandcallerLoginto aRouterCommunicatedOutageBoxWasn'tOnDTAActivationFelt Sickafter aCallGot aHeadachefromCustomerReceivedVOCSurveyCorrectedHierarchyWasVictimizedbyAllergiesSent AGIF inChatCouldn'tCredit$0.00MissingGuideInfoIrratecustomerGuidefiltersonCalledLeadLineDVRIssueUsedLanguageLineCustomerDidn'tHang upHad a callUnder 5MinutesDroppedCallNeedednewBatteriesMigratedCustomerTo SPPMigratedBack toL-TWCCableCardCalled bya DifferentNameSuccessfullyDeescalatedCustomerSolvedNon-PayDiscoClosedanOrder*LTWCCodeswith SGHeard LifeStory ofCustomerSAP/SpanishICOMSAccountVODErrorETDRequestNoSignal /InputWiFiInfoFactoryResetRemoteMade aCallback/OutboundCallShipRemoteAdded anAdt BoxCodeCustomerWants ToTalk toManagerCouldn'tUnderstandcallerLoginto aRouterCommunicatedOutageBoxWasn'tOnDTAActivationFelt Sickafter aCallGot aHeadachefromCustomerReceivedVOCSurveyCorrectedHierarchyWasVictimizedbyAllergiesSent AGIF inChatCouldn'tCredit$0.00MissingGuideInfoIrratecustomerGuidefiltersonCalledLeadLineDVRIssueUsedLanguageLineCustomerDidn'tHang upHad a callUnder 5MinutesDroppedCallNeedednewBatteriesMigratedCustomerTo SPPMigratedBack toL-TWCCableCardCalled bya DifferentNameSuccessfullyDeescalatedCustomerSolvedNon-PayDiscoClosedanOrder*LTWCCodeswith SGHeard LifeStory ofCustomerSAP/SpanishICOMSAccountVODErrorETDRequestNoSignal /InputWiFiInfoFactoryResetRemote

Spectrum - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made a Callback/ Outbound Call
  2. Ship Remote
  3. Added an Adt Box Code
  4. Customer Wants To Talk to Manager
  5. Couldn't Understand caller
  6. Login to a Router
  7. Communicated Outage
  8. Box Wasn't On
  9. DTA Activation
  10. Felt Sick after a Call
  11. Got a Headache from Customer
  12. Received VOC Survey
  13. Corrected Hierarchy
  14. Was Victimized by Allergies
  15. Sent A GIF in Chat
  16. Couldn't Credit $0.00
  17. Missing Guide Info
  18. Irrate customer
  19. Guide filters on
  20. Called Lead Line
  21. DVR Issue
  22. Used Language Line
  23. Customer Didn't Hang up
  24. Had a call Under 5 Minutes
  25. Dropped Call
  26. Needed new Batteries
  27. Migrated Customer To SPP
  28. Migrated Back to L-TWC
  29. Cable Card
  30. Called by a Different Name
  31. Successfully Deescalated Customer
  32. Solved Non-Pay Disco
  33. Closed an Order
  34. *LTWC Codes with SG
  35. Heard Life Story of Customer
  36. SAP/ Spanish
  37. ICOMS Account
  38. VOD Error
  39. ETD Request
  40. No Signal / Input
  41. WiFi Info
  42. Factory Reset Remote