Sent AGIF inChatUsedLanguageLineSolvedNon-PayDiscoFelt Sickafter aCallBoxWasn'tOnVODErrorDTAActivationHad a callUnder 5MinutesSAP/SpanishCorrectedHierarchyDroppedCallWasVictimizedbyAllergiesGuidefiltersonWiFiInfoCommunicatedOutageCalledLeadLineShipRemoteNoSignal /InputGot aHeadachefromCustomerCouldn'tUnderstandcallerLoginto aRouterReceivedVOCSurveySuccessfullyDeescalatedCustomerNeedednewBatteriesCableCardETDRequestClosedanOrderICOMSAccountFactoryResetRemoteAdded anAdt BoxCodeMigratedCustomerTo SPPCouldn'tCredit$0.00*LTWCCodeswith SGMade aCallback/OutboundCallDVRIssueCustomerWants ToTalk toManagerCalled bya DifferentNameMissingGuideInfoCustomerDidn'tHang upHeard LifeStory ofCustomerIrratecustomerMigratedBack toL-TWCSent AGIF inChatUsedLanguageLineSolvedNon-PayDiscoFelt Sickafter aCallBoxWasn'tOnVODErrorDTAActivationHad a callUnder 5MinutesSAP/SpanishCorrectedHierarchyDroppedCallWasVictimizedbyAllergiesGuidefiltersonWiFiInfoCommunicatedOutageCalledLeadLineShipRemoteNoSignal /InputGot aHeadachefromCustomerCouldn'tUnderstandcallerLoginto aRouterReceivedVOCSurveySuccessfullyDeescalatedCustomerNeedednewBatteriesCableCardETDRequestClosedanOrderICOMSAccountFactoryResetRemoteAdded anAdt BoxCodeMigratedCustomerTo SPPCouldn'tCredit$0.00*LTWCCodeswith SGMade aCallback/OutboundCallDVRIssueCustomerWants ToTalk toManagerCalled bya DifferentNameMissingGuideInfoCustomerDidn'tHang upHeard LifeStory ofCustomerIrratecustomerMigratedBack toL-TWC

Spectrum - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent A GIF in Chat
  2. Used Language Line
  3. Solved Non-Pay Disco
  4. Felt Sick after a Call
  5. Box Wasn't On
  6. VOD Error
  7. DTA Activation
  8. Had a call Under 5 Minutes
  9. SAP/ Spanish
  10. Corrected Hierarchy
  11. Dropped Call
  12. Was Victimized by Allergies
  13. Guide filters on
  14. WiFi Info
  15. Communicated Outage
  16. Called Lead Line
  17. Ship Remote
  18. No Signal / Input
  19. Got a Headache from Customer
  20. Couldn't Understand caller
  21. Login to a Router
  22. Received VOC Survey
  23. Successfully Deescalated Customer
  24. Needed new Batteries
  25. Cable Card
  26. ETD Request
  27. Closed an Order
  28. ICOMS Account
  29. Factory Reset Remote
  30. Added an Adt Box Code
  31. Migrated Customer To SPP
  32. Couldn't Credit $0.00
  33. *LTWC Codes with SG
  34. Made a Callback/ Outbound Call
  35. DVR Issue
  36. Customer Wants To Talk to Manager
  37. Called by a Different Name
  38. Missing Guide Info
  39. Customer Didn't Hang up
  40. Heard Life Story of Customer
  41. Irrate customer
  42. Migrated Back to L-TWC