ShipRemoteClosedanOrderDroppedCallDVRIssueSent AGIF inChatSAP/SpanishCustomerDidn'tHang upNeedednewBatteriesNoSignal /InputSolvedNon-PayDiscoCouldn'tUnderstandcallerCalled bya DifferentNameVODErrorReceivedVOCSurveyCableCardFelt Sickafter aCallGuidefiltersonMigratedCustomerTo SPPGot aHeadachefromCustomerMigratedBack toL-TWCICOMSAccountMade aCallback/OutboundCallWasVictimizedbyAllergiesHad a callUnder 5MinutesBoxWasn'tOnLoginto aRouterMissingGuideInfoFactoryResetRemoteCommunicatedOutageCustomerWants ToTalk toManagerCalledLeadLineCouldn'tCredit$0.00UsedLanguageLineHeard LifeStory ofCustomerCorrectedHierarchyIrratecustomerSuccessfullyDeescalatedCustomerAdded anAdt BoxCodeWiFiInfoETDRequestDTAActivation*LTWCCodeswith SGShipRemoteClosedanOrderDroppedCallDVRIssueSent AGIF inChatSAP/SpanishCustomerDidn'tHang upNeedednewBatteriesNoSignal /InputSolvedNon-PayDiscoCouldn'tUnderstandcallerCalled bya DifferentNameVODErrorReceivedVOCSurveyCableCardFelt Sickafter aCallGuidefiltersonMigratedCustomerTo SPPGot aHeadachefromCustomerMigratedBack toL-TWCICOMSAccountMade aCallback/OutboundCallWasVictimizedbyAllergiesHad a callUnder 5MinutesBoxWasn'tOnLoginto aRouterMissingGuideInfoFactoryResetRemoteCommunicatedOutageCustomerWants ToTalk toManagerCalledLeadLineCouldn'tCredit$0.00UsedLanguageLineHeard LifeStory ofCustomerCorrectedHierarchyIrratecustomerSuccessfullyDeescalatedCustomerAdded anAdt BoxCodeWiFiInfoETDRequestDTAActivation*LTWCCodeswith SG

Spectrum - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ship Remote
  2. Closed an Order
  3. Dropped Call
  4. DVR Issue
  5. Sent A GIF in Chat
  6. SAP/ Spanish
  7. Customer Didn't Hang up
  8. Needed new Batteries
  9. No Signal / Input
  10. Solved Non-Pay Disco
  11. Couldn't Understand caller
  12. Called by a Different Name
  13. VOD Error
  14. Received VOC Survey
  15. Cable Card
  16. Felt Sick after a Call
  17. Guide filters on
  18. Migrated Customer To SPP
  19. Got a Headache from Customer
  20. Migrated Back to L-TWC
  21. ICOMS Account
  22. Made a Callback/ Outbound Call
  23. Was Victimized by Allergies
  24. Had a call Under 5 Minutes
  25. Box Wasn't On
  26. Login to a Router
  27. Missing Guide Info
  28. Factory Reset Remote
  29. Communicated Outage
  30. Customer Wants To Talk to Manager
  31. Called Lead Line
  32. Couldn't Credit $0.00
  33. Used Language Line
  34. Heard Life Story of Customer
  35. Corrected Hierarchy
  36. Irrate customer
  37. Successfully Deescalated Customer
  38. Added an Adt Box Code
  39. WiFi Info
  40. ETD Request
  41. DTA Activation
  42. *LTWC Codes with SG