Heard LifeStory ofCustomerCouldn'tCredit$0.00Felt Sickafter aCallLoginto aRouterSAP/SpanishDVRIssueETDRequestAdded anAdt BoxCodeICOMSAccount*LTWCCodeswith SGHad a callUnder 5MinutesWasVictimizedbyAllergiesCorrectedHierarchyFactoryResetRemoteDTAActivationVODErrorSent AGIF inChatCouldn'tUnderstandcallerCalled bya DifferentNameCommunicatedOutageGuidefiltersonNeedednewBatteriesIrratecustomerMissingGuideInfoMade aCallback/OutboundCallUsedLanguageLineReceivedVOCSurveyGot aHeadachefromCustomerCalledLeadLineCustomerWants ToTalk toManagerBoxWasn'tOnClosedanOrderMigratedBack toL-TWCSuccessfullyDeescalatedCustomerCableCardSolvedNon-PayDiscoWiFiInfoCustomerDidn'tHang upMigratedCustomerTo SPPShipRemoteDroppedCallNoSignal /InputHeard LifeStory ofCustomerCouldn'tCredit$0.00Felt Sickafter aCallLoginto aRouterSAP/SpanishDVRIssueETDRequestAdded anAdt BoxCodeICOMSAccount*LTWCCodeswith SGHad a callUnder 5MinutesWasVictimizedbyAllergiesCorrectedHierarchyFactoryResetRemoteDTAActivationVODErrorSent AGIF inChatCouldn'tUnderstandcallerCalled bya DifferentNameCommunicatedOutageGuidefiltersonNeedednewBatteriesIrratecustomerMissingGuideInfoMade aCallback/OutboundCallUsedLanguageLineReceivedVOCSurveyGot aHeadachefromCustomerCalledLeadLineCustomerWants ToTalk toManagerBoxWasn'tOnClosedanOrderMigratedBack toL-TWCSuccessfullyDeescalatedCustomerCableCardSolvedNon-PayDiscoWiFiInfoCustomerDidn'tHang upMigratedCustomerTo SPPShipRemoteDroppedCallNoSignal /Input

Spectrum - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Heard Life Story of Customer
  2. Couldn't Credit $0.00
  3. Felt Sick after a Call
  4. Login to a Router
  5. SAP/ Spanish
  6. DVR Issue
  7. ETD Request
  8. Added an Adt Box Code
  9. ICOMS Account
  10. *LTWC Codes with SG
  11. Had a call Under 5 Minutes
  12. Was Victimized by Allergies
  13. Corrected Hierarchy
  14. Factory Reset Remote
  15. DTA Activation
  16. VOD Error
  17. Sent A GIF in Chat
  18. Couldn't Understand caller
  19. Called by a Different Name
  20. Communicated Outage
  21. Guide filters on
  22. Needed new Batteries
  23. Irrate customer
  24. Missing Guide Info
  25. Made a Callback/ Outbound Call
  26. Used Language Line
  27. Received VOC Survey
  28. Got a Headache from Customer
  29. Called Lead Line
  30. Customer Wants To Talk to Manager
  31. Box Wasn't On
  32. Closed an Order
  33. Migrated Back to L-TWC
  34. Successfully Deescalated Customer
  35. Cable Card
  36. Solved Non-Pay Disco
  37. WiFi Info
  38. Customer Didn't Hang up
  39. Migrated Customer To SPP
  40. Ship Remote
  41. Dropped Call
  42. No Signal / Input