ShipRemoteVODErrorCustomerDidn'tHang upReceivedVOCSurveySent AGIF inChatNeedednewBatteriesCommunicatedOutageHeard LifeStory ofCustomerDroppedCallMigratedBack toL-TWCMade aCallback/OutboundCallDVRIssueMigratedCustomerTo SPPUsedLanguageLineETDRequestCalled bya DifferentNameAdded anAdt BoxCodeWiFiInfoCableCardCustomerWants ToTalk toManagerBoxWasn'tOnSolvedNon-PayDiscoGot aHeadachefromCustomerClosedanOrderSuccessfullyDeescalatedCustomerCorrectedHierarchyCalledLeadLineWasVictimizedbyAllergiesMissingGuideInfoIrratecustomerNoSignal /InputCouldn'tCredit$0.00Had a callUnder 5MinutesGuidefiltersonCouldn'tUnderstandcaller*LTWCCodeswith SGSAP/SpanishDTAActivationFelt Sickafter aCallFactoryResetRemoteLoginto aRouterICOMSAccountShipRemoteVODErrorCustomerDidn'tHang upReceivedVOCSurveySent AGIF inChatNeedednewBatteriesCommunicatedOutageHeard LifeStory ofCustomerDroppedCallMigratedBack toL-TWCMade aCallback/OutboundCallDVRIssueMigratedCustomerTo SPPUsedLanguageLineETDRequestCalled bya DifferentNameAdded anAdt BoxCodeWiFiInfoCableCardCustomerWants ToTalk toManagerBoxWasn'tOnSolvedNon-PayDiscoGot aHeadachefromCustomerClosedanOrderSuccessfullyDeescalatedCustomerCorrectedHierarchyCalledLeadLineWasVictimizedbyAllergiesMissingGuideInfoIrratecustomerNoSignal /InputCouldn'tCredit$0.00Had a callUnder 5MinutesGuidefiltersonCouldn'tUnderstandcaller*LTWCCodeswith SGSAP/SpanishDTAActivationFelt Sickafter aCallFactoryResetRemoteLoginto aRouterICOMSAccount

Spectrum - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ship Remote
  2. VOD Error
  3. Customer Didn't Hang up
  4. Received VOC Survey
  5. Sent A GIF in Chat
  6. Needed new Batteries
  7. Communicated Outage
  8. Heard Life Story of Customer
  9. Dropped Call
  10. Migrated Back to L-TWC
  11. Made a Callback/ Outbound Call
  12. DVR Issue
  13. Migrated Customer To SPP
  14. Used Language Line
  15. ETD Request
  16. Called by a Different Name
  17. Added an Adt Box Code
  18. WiFi Info
  19. Cable Card
  20. Customer Wants To Talk to Manager
  21. Box Wasn't On
  22. Solved Non-Pay Disco
  23. Got a Headache from Customer
  24. Closed an Order
  25. Successfully Deescalated Customer
  26. Corrected Hierarchy
  27. Called Lead Line
  28. Was Victimized by Allergies
  29. Missing Guide Info
  30. Irrate customer
  31. No Signal / Input
  32. Couldn't Credit $0.00
  33. Had a call Under 5 Minutes
  34. Guide filters on
  35. Couldn't Understand caller
  36. *LTWC Codes with SG
  37. SAP/ Spanish
  38. DTA Activation
  39. Felt Sick after a Call
  40. Factory Reset Remote
  41. Login to a Router
  42. ICOMS Account