Loginto aRouterNoSignal /InputSent AGIF inChatCableCardDTAActivationVODErrorDroppedCallMigratedCustomerTo SPPMigratedBack toL-TWCShipRemoteSuccessfullyDeescalatedCustomerFelt Sickafter aCallWiFiInfoDVRIssueCalled bya DifferentNameHeard LifeStory ofCustomerFactoryResetRemoteCouldn'tUnderstandcallerSAP/SpanishCustomerDidn'tHang upSolvedNon-PayDiscoIrratecustomerICOMSAccountCorrectedHierarchyWasVictimizedbyAllergiesClosedanOrderHad a callUnder 5MinutesNeedednewBatteriesMissingGuideInfoCustomerWants ToTalk toManagerCommunicatedOutageCalledLeadLineReceivedVOCSurvey*LTWCCodeswith SGCouldn'tCredit$0.00Got aHeadachefromCustomerUsedLanguageLineBoxWasn'tOnAdded anAdt BoxCodeGuidefiltersonMade aCallback/OutboundCallETDRequestLoginto aRouterNoSignal /InputSent AGIF inChatCableCardDTAActivationVODErrorDroppedCallMigratedCustomerTo SPPMigratedBack toL-TWCShipRemoteSuccessfullyDeescalatedCustomerFelt Sickafter aCallWiFiInfoDVRIssueCalled bya DifferentNameHeard LifeStory ofCustomerFactoryResetRemoteCouldn'tUnderstandcallerSAP/SpanishCustomerDidn'tHang upSolvedNon-PayDiscoIrratecustomerICOMSAccountCorrectedHierarchyWasVictimizedbyAllergiesClosedanOrderHad a callUnder 5MinutesNeedednewBatteriesMissingGuideInfoCustomerWants ToTalk toManagerCommunicatedOutageCalledLeadLineReceivedVOCSurvey*LTWCCodeswith SGCouldn'tCredit$0.00Got aHeadachefromCustomerUsedLanguageLineBoxWasn'tOnAdded anAdt BoxCodeGuidefiltersonMade aCallback/OutboundCallETDRequest

Spectrum - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Login to a Router
  2. No Signal / Input
  3. Sent A GIF in Chat
  4. Cable Card
  5. DTA Activation
  6. VOD Error
  7. Dropped Call
  8. Migrated Customer To SPP
  9. Migrated Back to L-TWC
  10. Ship Remote
  11. Successfully Deescalated Customer
  12. Felt Sick after a Call
  13. WiFi Info
  14. DVR Issue
  15. Called by a Different Name
  16. Heard Life Story of Customer
  17. Factory Reset Remote
  18. Couldn't Understand caller
  19. SAP/ Spanish
  20. Customer Didn't Hang up
  21. Solved Non-Pay Disco
  22. Irrate customer
  23. ICOMS Account
  24. Corrected Hierarchy
  25. Was Victimized by Allergies
  26. Closed an Order
  27. Had a call Under 5 Minutes
  28. Needed new Batteries
  29. Missing Guide Info
  30. Customer Wants To Talk to Manager
  31. Communicated Outage
  32. Called Lead Line
  33. Received VOC Survey
  34. *LTWC Codes with SG
  35. Couldn't Credit $0.00
  36. Got a Headache from Customer
  37. Used Language Line
  38. Box Wasn't On
  39. Added an Adt Box Code
  40. Guide filters on
  41. Made a Callback/ Outbound Call
  42. ETD Request