Couldn'tCredit$0.00SuccessfullyDeescalatedCustomerETDRequestCableCardReceivedVOCSurveySAP/SpanishMade aCallback/OutboundCallDTAActivationCustomerWants ToTalk toManagerCouldn'tUnderstandcallerMigratedCustomerTo SPPShipRemoteSolvedNon-PayDiscoCommunicatedOutageGot aHeadachefromCustomerHad a callUnder 5MinutesWasVictimizedbyAllergiesICOMSAccountVODErrorUsedLanguageLineIrratecustomerAdded anAdt BoxCodeCorrectedHierarchyGuidefiltersonCalledLeadLineMissingGuideInfoNoSignal /InputNeedednewBatteriesWiFiInfoFelt Sickafter aCallDVRIssueCustomerDidn'tHang upBoxWasn'tOnLoginto aRouterMigratedBack toL-TWCDroppedCallFactoryResetRemote*LTWCCodeswith SGClosedanOrderCalled bya DifferentNameHeard LifeStory ofCustomerSent AGIF inChatCouldn'tCredit$0.00SuccessfullyDeescalatedCustomerETDRequestCableCardReceivedVOCSurveySAP/SpanishMade aCallback/OutboundCallDTAActivationCustomerWants ToTalk toManagerCouldn'tUnderstandcallerMigratedCustomerTo SPPShipRemoteSolvedNon-PayDiscoCommunicatedOutageGot aHeadachefromCustomerHad a callUnder 5MinutesWasVictimizedbyAllergiesICOMSAccountVODErrorUsedLanguageLineIrratecustomerAdded anAdt BoxCodeCorrectedHierarchyGuidefiltersonCalledLeadLineMissingGuideInfoNoSignal /InputNeedednewBatteriesWiFiInfoFelt Sickafter aCallDVRIssueCustomerDidn'tHang upBoxWasn'tOnLoginto aRouterMigratedBack toL-TWCDroppedCallFactoryResetRemote*LTWCCodeswith SGClosedanOrderCalled bya DifferentNameHeard LifeStory ofCustomerSent AGIF inChat

Spectrum - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Couldn't Credit $0.00
  2. Successfully Deescalated Customer
  3. ETD Request
  4. Cable Card
  5. Received VOC Survey
  6. SAP/ Spanish
  7. Made a Callback/ Outbound Call
  8. DTA Activation
  9. Customer Wants To Talk to Manager
  10. Couldn't Understand caller
  11. Migrated Customer To SPP
  12. Ship Remote
  13. Solved Non-Pay Disco
  14. Communicated Outage
  15. Got a Headache from Customer
  16. Had a call Under 5 Minutes
  17. Was Victimized by Allergies
  18. ICOMS Account
  19. VOD Error
  20. Used Language Line
  21. Irrate customer
  22. Added an Adt Box Code
  23. Corrected Hierarchy
  24. Guide filters on
  25. Called Lead Line
  26. Missing Guide Info
  27. No Signal / Input
  28. Needed new Batteries
  29. WiFi Info
  30. Felt Sick after a Call
  31. DVR Issue
  32. Customer Didn't Hang up
  33. Box Wasn't On
  34. Login to a Router
  35. Migrated Back to L-TWC
  36. Dropped Call
  37. Factory Reset Remote
  38. *LTWC Codes with SG
  39. Closed an Order
  40. Called by a Different Name
  41. Heard Life Story of Customer
  42. Sent A GIF in Chat