FactoryResetRemoteIrratecustomerMigratedCustomerTo SPPDTAActivationWiFiInfoGuidefiltersonGot aHeadachefromCustomerClosedanOrderSAP/SpanishCableCardNoSignal /InputCouldn'tUnderstandcallerCalledLeadLineFelt Sickafter aCallBoxWasn'tOnCustomerDidn'tHang upETDRequestMigratedBack toL-TWCSent AGIF inChatDVRIssueReceivedVOCSurveyMissingGuideInfoLoginto aRouterCalled bya DifferentNameCouldn'tCredit$0.00NeedednewBatteriesMade aCallback/OutboundCallCommunicatedOutageICOMSAccountCustomerWants ToTalk toManagerUsedLanguageLineHad a callUnder 5MinutesVODErrorAdded anAdt BoxCode*LTWCCodeswith SGShipRemoteDroppedCallSolvedNon-PayDiscoSuccessfullyDeescalatedCustomerWasVictimizedbyAllergiesCorrectedHierarchyHeard LifeStory ofCustomerFactoryResetRemoteIrratecustomerMigratedCustomerTo SPPDTAActivationWiFiInfoGuidefiltersonGot aHeadachefromCustomerClosedanOrderSAP/SpanishCableCardNoSignal /InputCouldn'tUnderstandcallerCalledLeadLineFelt Sickafter aCallBoxWasn'tOnCustomerDidn'tHang upETDRequestMigratedBack toL-TWCSent AGIF inChatDVRIssueReceivedVOCSurveyMissingGuideInfoLoginto aRouterCalled bya DifferentNameCouldn'tCredit$0.00NeedednewBatteriesMade aCallback/OutboundCallCommunicatedOutageICOMSAccountCustomerWants ToTalk toManagerUsedLanguageLineHad a callUnder 5MinutesVODErrorAdded anAdt BoxCode*LTWCCodeswith SGShipRemoteDroppedCallSolvedNon-PayDiscoSuccessfullyDeescalatedCustomerWasVictimizedbyAllergiesCorrectedHierarchyHeard LifeStory ofCustomer

Spectrum - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Factory Reset Remote
  2. Irrate customer
  3. Migrated Customer To SPP
  4. DTA Activation
  5. WiFi Info
  6. Guide filters on
  7. Got a Headache from Customer
  8. Closed an Order
  9. SAP/ Spanish
  10. Cable Card
  11. No Signal / Input
  12. Couldn't Understand caller
  13. Called Lead Line
  14. Felt Sick after a Call
  15. Box Wasn't On
  16. Customer Didn't Hang up
  17. ETD Request
  18. Migrated Back to L-TWC
  19. Sent A GIF in Chat
  20. DVR Issue
  21. Received VOC Survey
  22. Missing Guide Info
  23. Login to a Router
  24. Called by a Different Name
  25. Couldn't Credit $0.00
  26. Needed new Batteries
  27. Made a Callback/ Outbound Call
  28. Communicated Outage
  29. ICOMS Account
  30. Customer Wants To Talk to Manager
  31. Used Language Line
  32. Had a call Under 5 Minutes
  33. VOD Error
  34. Added an Adt Box Code
  35. *LTWC Codes with SG
  36. Ship Remote
  37. Dropped Call
  38. Solved Non-Pay Disco
  39. Successfully Deescalated Customer
  40. Was Victimized by Allergies
  41. Corrected Hierarchy
  42. Heard Life Story of Customer