Cleared aWIP fromUbiquityCustomeropened CBAor SCCwithin last 5daysCustomertypes emailbody intosubject lineAUD toremovelateremarksCustomeremails in fromemail addressnot associatedwith accountReportingconcernsCustomerthreatenslegalactionCustomerlocated inAustinareaCustomermakesyou laughCustomerthreatensBBBCustomerand youshare samebirth monthCustomeremailed inPolicereportCustomermentionsCOVIDCreditKarmascreenshotsClosed &current ineOscarTerminatedaccount ineOscarBankruptcyMetro2OverrideLatePayment inPartnerCustomershares positivefeedback aboutyou / SelfCustomermentionsbuying ahouseAsks forpayout afterclaiming IDtheft65+ yearoldcustomer CustomerclaimsfraudHelpedanswer aquestionin FAQsCleared aWIP fromUbiquityCustomeropened CBAor SCCwithin last 5daysCustomertypes emailbody intosubject lineAUD toremovelateremarksCustomeremails in fromemail addressnot associatedwith accountReportingconcernsCustomerthreatenslegalactionCustomerlocated inAustinareaCustomermakesyou laughCustomerthreatensBBBCustomerand youshare samebirth monthCustomeremailed inPolicereportCustomermentionsCOVIDCreditKarmascreenshotsClosed &current ineOscarTerminatedaccount ineOscarBankruptcyMetro2OverrideLatePayment inPartnerCustomershares positivefeedback aboutyou / SelfCustomermentionsbuying ahouseAsks forpayout afterclaiming IDtheft65+ yearoldcustomer CustomerclaimsfraudHelpedanswer aquestionin FAQs

CS Appreciation Week (CRO) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cleared a WIP from Ubiquity
  2. Customer opened CBA or SCC within last 5 days
  3. Customer types email body into subject line
  4. AUD to remove late remarks
  5. Customer emails in from email address not associated with account
  6. Reporting concerns
  7. Customer threatens legal action
  8. Customer located in Austin area
  9. Customer makes you laugh
  10. Customer threatens BBB
  11. Customer and you share same birth month
  12. Customer emailed in Police report
  13. Customer mentions COVID
  14. Credit Karma screenshots
  15. Closed & current in eOscar
  16. Terminated account in eOscar
  17. Bankruptcy
  18. Metro2 Override Late Payment in Partner
  19. Customer shares positive feedback about you / Self
  20. Customer mentions buying a house
  21. Asks for payout after claiming ID theft
  22. 65+ year old customer
  23. Customer claims fraud
  24. Helped answer a question in FAQs