CustomerthreatenslegalactionAUD toremovelateremarksCustomerthreatensBBBCustomerand youshare samebirth monthCustomershares positivefeedback aboutyou / SelfCustomertypes emailbody intosubject lineBankruptcyHelpedanswer aquestionin FAQsMetro2OverrideLatePayment inPartnerCustomerclaimsfraudClosed &current ineOscarReportingconcernsCustomeremailed inPolicereportCustomermakesyou laughCleared aWIP fromUbiquityTerminatedaccount ineOscar65+ yearoldcustomer Customerlocated inAustinareaCustomeremails in fromemail addressnot associatedwith accountCustomeropened CBAor SCCwithin last 5daysAsks forpayout afterclaiming IDtheftCustomermentionsCOVIDCreditKarmascreenshotsCustomermentionsbuying ahouseCustomerthreatenslegalactionAUD toremovelateremarksCustomerthreatensBBBCustomerand youshare samebirth monthCustomershares positivefeedback aboutyou / SelfCustomertypes emailbody intosubject lineBankruptcyHelpedanswer aquestionin FAQsMetro2OverrideLatePayment inPartnerCustomerclaimsfraudClosed &current ineOscarReportingconcernsCustomeremailed inPolicereportCustomermakesyou laughCleared aWIP fromUbiquityTerminatedaccount ineOscar65+ yearoldcustomer Customerlocated inAustinareaCustomeremails in fromemail addressnot associatedwith accountCustomeropened CBAor SCCwithin last 5daysAsks forpayout afterclaiming IDtheftCustomermentionsCOVIDCreditKarmascreenshotsCustomermentionsbuying ahouse

CS Appreciation Week (CRO) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer threatens legal action
  2. AUD to remove late remarks
  3. Customer threatens BBB
  4. Customer and you share same birth month
  5. Customer shares positive feedback about you / Self
  6. Customer types email body into subject line
  7. Bankruptcy
  8. Helped answer a question in FAQs
  9. Metro2 Override Late Payment in Partner
  10. Customer claims fraud
  11. Closed & current in eOscar
  12. Reporting concerns
  13. Customer emailed in Police report
  14. Customer makes you laugh
  15. Cleared a WIP from Ubiquity
  16. Terminated account in eOscar
  17. 65+ year old customer
  18. Customer located in Austin area
  19. Customer emails in from email address not associated with account
  20. Customer opened CBA or SCC within last 5 days
  21. Asks for payout after claiming ID theft
  22. Customer mentions COVID
  23. Credit Karma screenshots
  24. Customer mentions buying a house