65+ yearoldcustomer Customeremails in fromemail addressnot associatedwith accountCustomershares positivefeedback aboutyou / SelfCustomerclaimsfraudCustomerand youshare samebirth monthCustomeremailed inPolicereportReportingconcernsHelpedanswer aquestionin FAQsCreditKarmascreenshotsClosed &current ineOscarCustomermakesyou laughCleared aWIP fromUbiquityCustomertypes emailbody intosubject lineCustomermentionsbuying ahouseCustomermentionsCOVIDCustomeropened CBAor SCCwithin last 5daysAsks forpayout afterclaiming IDtheftCustomerlocated inAustinareaCustomerthreatenslegalactionAUD toremovelateremarksBankruptcyTerminatedaccount ineOscarMetro2OverrideLatePayment inPartnerCustomerthreatensBBB65+ yearoldcustomer Customeremails in fromemail addressnot associatedwith accountCustomershares positivefeedback aboutyou / SelfCustomerclaimsfraudCustomerand youshare samebirth monthCustomeremailed inPolicereportReportingconcernsHelpedanswer aquestionin FAQsCreditKarmascreenshotsClosed &current ineOscarCustomermakesyou laughCleared aWIP fromUbiquityCustomertypes emailbody intosubject lineCustomermentionsbuying ahouseCustomermentionsCOVIDCustomeropened CBAor SCCwithin last 5daysAsks forpayout afterclaiming IDtheftCustomerlocated inAustinareaCustomerthreatenslegalactionAUD toremovelateremarksBankruptcyTerminatedaccount ineOscarMetro2OverrideLatePayment inPartnerCustomerthreatensBBB

CS Appreciation Week (CRO) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 65+ year old customer
  2. Customer emails in from email address not associated with account
  3. Customer shares positive feedback about you / Self
  4. Customer claims fraud
  5. Customer and you share same birth month
  6. Customer emailed in Police report
  7. Reporting concerns
  8. Helped answer a question in FAQs
  9. Credit Karma screenshots
  10. Closed & current in eOscar
  11. Customer makes you laugh
  12. Cleared a WIP from Ubiquity
  13. Customer types email body into subject line
  14. Customer mentions buying a house
  15. Customer mentions COVID
  16. Customer opened CBA or SCC within last 5 days
  17. Asks for payout after claiming ID theft
  18. Customer located in Austin area
  19. Customer threatens legal action
  20. AUD to remove late remarks
  21. Bankruptcy
  22. Terminated account in eOscar
  23. Metro2 Override Late Payment in Partner
  24. Customer threatens BBB