ReportingconcernsCustomeremailed inPolicereportCustomeremails in fromemail addressnot associatedwith accountBankruptcyCustomerthreatensBBBCustomermentionsbuying ahouseCustomermakesyou laughCustomerand youshare samebirth monthCustomerlocated inAustinareaTerminatedaccount ineOscarMetro2OverrideLatePayment inPartnerAsks forpayout afterclaiming IDtheftCustomeropened CBAor SCCwithin last 5daysCustomerclaimsfraudAUD toremovelateremarksCustomermentionsCOVIDCustomershares positivefeedback aboutyou / SelfHelpedanswer aquestionin FAQsClosed &current ineOscar65+ yearoldcustomer CreditKarmascreenshotsCustomertypes emailbody intosubject lineCleared aWIP fromUbiquityCustomerthreatenslegalactionReportingconcernsCustomeremailed inPolicereportCustomeremails in fromemail addressnot associatedwith accountBankruptcyCustomerthreatensBBBCustomermentionsbuying ahouseCustomermakesyou laughCustomerand youshare samebirth monthCustomerlocated inAustinareaTerminatedaccount ineOscarMetro2OverrideLatePayment inPartnerAsks forpayout afterclaiming IDtheftCustomeropened CBAor SCCwithin last 5daysCustomerclaimsfraudAUD toremovelateremarksCustomermentionsCOVIDCustomershares positivefeedback aboutyou / SelfHelpedanswer aquestionin FAQsClosed &current ineOscar65+ yearoldcustomer CreditKarmascreenshotsCustomertypes emailbody intosubject lineCleared aWIP fromUbiquityCustomerthreatenslegalaction

CS Appreciation Week (CRO) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reporting concerns
  2. Customer emailed in Police report
  3. Customer emails in from email address not associated with account
  4. Bankruptcy
  5. Customer threatens BBB
  6. Customer mentions buying a house
  7. Customer makes you laugh
  8. Customer and you share same birth month
  9. Customer located in Austin area
  10. Terminated account in eOscar
  11. Metro2 Override Late Payment in Partner
  12. Asks for payout after claiming ID theft
  13. Customer opened CBA or SCC within last 5 days
  14. Customer claims fraud
  15. AUD to remove late remarks
  16. Customer mentions COVID
  17. Customer shares positive feedback about you / Self
  18. Helped answer a question in FAQs
  19. Closed & current in eOscar
  20. 65+ year old customer
  21. Credit Karma screenshots
  22. Customer types email body into subject line
  23. Cleared a WIP from Ubiquity
  24. Customer threatens legal action