Ask customer“Does it look likethere is anything onyour schedule thatcould conflict withyour appointment?”Rolling30: talktime >900minutesHave acustomerrepeat theirappt date/timeback to meCreate orupdate aworkplay60+ dials3 days ina week80% holdrate onRolling 30dashboard50+ dialsfor a weekstraightNo call outson pipelinedash for aweekReschedule2 appts in aweekSet 5appts ina weekNocancellationsSet 2opps & 2leads in aweekPausing 1-2seconds longerthan normalafter someonefinishesspeakingTalk Ratio inlast month<65% (getcustomerstalking more!)Ask customerto write downtheirappointmentdate/timeAsk customer“Does it look likethere is anything onyour schedule thatcould conflict withyour appointment?”Rolling30: talktime >900minutesHave acustomerrepeat theirappt date/timeback to meCreate orupdate aworkplay60+ dials3 days ina week80% holdrate onRolling 30dashboard50+ dialsfor a weekstraightNo call outson pipelinedash for aweekReschedule2 appts in aweekSet 5appts ina weekNocancellationsSet 2opps & 2leads in aweekPausing 1-2seconds longerthan normalafter someonefinishesspeakingTalk Ratio inlast month<65% (getcustomerstalking more!)Ask customerto write downtheirappointmentdate/time

Arielle's Bingo Board - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask customer “Does it look like there is anything on your schedule that could conflict with your appointment?”
  2. Rolling 30: talk time >900 minutes
  3. Have a customer repeat their appt date/time back to me
  4. Create or update a workplay
  5. 60+ dials 3 days in a week
  6. 80% hold rate on Rolling 30 dashboard
  7. 50+ dials for a week straight
  8. No call outs on pipeline dash for a week
  9. Reschedule 2 appts in a week
  10. Set 5 appts in a week
  11. No cancellations
  12. Set 2 opps & 2 leads in a week
  13. Pausing 1-2 seconds longer than normal after someone finishes speaking
  14. Talk Ratio in last month <65% (get customers talking more!)
  15. Ask customer to write down their appointment date/time