Talk Ratio inlast month<65% (getcustomerstalking more!)Rolling30: talktime >900minutesAsk customerto write downtheirappointmentdate/timePausing 1-2seconds longerthan normalafter someonefinishesspeaking60+ dials3 days ina weekNocancellationsSet 5appts ina weekNo call outson pipelinedash for aweekSet 2opps & 2leads in aweekHave acustomerrepeat theirappt date/timeback to me80% holdrate onRolling 30dashboardReschedule2 appts in aweekCreate orupdate aworkplayAsk customer“Does it look likethere is anything onyour schedule thatcould conflict withyour appointment?”50+ dialsfor a weekstraightTalk Ratio inlast month<65% (getcustomerstalking more!)Rolling30: talktime >900minutesAsk customerto write downtheirappointmentdate/timePausing 1-2seconds longerthan normalafter someonefinishesspeaking60+ dials3 days ina weekNocancellationsSet 5appts ina weekNo call outson pipelinedash for aweekSet 2opps & 2leads in aweekHave acustomerrepeat theirappt date/timeback to me80% holdrate onRolling 30dashboardReschedule2 appts in aweekCreate orupdate aworkplayAsk customer“Does it look likethere is anything onyour schedule thatcould conflict withyour appointment?”50+ dialsfor a weekstraight

Arielle's Bingo Board - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk Ratio in last month <65% (get customers talking more!)
  2. Rolling 30: talk time >900 minutes
  3. Ask customer to write down their appointment date/time
  4. Pausing 1-2 seconds longer than normal after someone finishes speaking
  5. 60+ dials 3 days in a week
  6. No cancellations
  7. Set 5 appts in a week
  8. No call outs on pipeline dash for a week
  9. Set 2 opps & 2 leads in a week
  10. Have a customer repeat their appt date/time back to me
  11. 80% hold rate on Rolling 30 dashboard
  12. Reschedule 2 appts in a week
  13. Create or update a workplay
  14. Ask customer “Does it look like there is anything on your schedule that could conflict with your appointment?”
  15. 50+ dials for a week straight