50+ dials3 days ina week80% holdrate onRolling 30dashboardSend apptconfirmationtext tocustomerAsk customer“Does it look likethere is anything onyour schedule thatcould conflict withyour appointment?”Constructivefeedback onGongrecordingConfirm email+ send MPbrochure on 3follow-up (noappt) callsCompleteschedulingexercisesAsk abouttimeline tosell on 3callsCreate orupdate aworkplayConfirmaddress, email,and phonenumber afterscheduling 3apptsReschedule2 appts in aweekSchedule 2appointmentsin a dayAsk customerto write downtheirappointmentdate/timeAsk aboutmotivationto sell on3 callsTalk Ratio inlast month<65% (getcustomerstalking more!)50+ dials3 days ina week80% holdrate onRolling 30dashboardSend apptconfirmationtext tocustomerAsk customer“Does it look likethere is anything onyour schedule thatcould conflict withyour appointment?”Constructivefeedback onGongrecordingConfirm email+ send MPbrochure on 3follow-up (noappt) callsCompleteschedulingexercisesAsk abouttimeline tosell on 3callsCreate orupdate aworkplayConfirmaddress, email,and phonenumber afterscheduling 3apptsReschedule2 appts in aweekSchedule 2appointmentsin a dayAsk customerto write downtheirappointmentdate/timeAsk aboutmotivationto sell on3 callsTalk Ratio inlast month<65% (getcustomerstalking more!)

Serena's Bingo Board - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 50+ dials 3 days in a week
  3. 80% hold rate on Rolling 30 dashboard
  4. Send appt confirmation text to customer
  5. Ask customer “Does it look like there is anything on your schedule that could conflict with your appointment?”
  6. Constructive feedback on Gong recording
  7. Confirm email + send MP brochure on 3 follow-up (no appt) calls
  8. Complete scheduling exercises
  9. Ask about timeline to sell on 3 calls
  10. Create or update a workplay
  11. Confirm address, email, and phone number after scheduling 3 appts
  12. Reschedule 2 appts in a week
  13. Schedule 2 appointments in a day
  14. Ask customer to write down their appointment date/time
  15. Ask about motivation to sell on 3 calls
  16. Talk Ratio in last month <65% (get customers talking more!)