Schedule 2appointmentsin a dayTalk Ratio inlast month<65% (getcustomerstalking more!)Reschedule2 appts in aweekCompleteschedulingexercises50+ dials3 days ina weekAsk abouttimeline tosell on 3callsAsk aboutmotivationto sell on3 callsAsk customerto write downtheirappointmentdate/timeConfirmaddress, email,and phonenumber afterscheduling 3apptsConstructivefeedback onGongrecordingCreate orupdate aworkplay80% holdrate onRolling 30dashboardAsk customer“Does it look likethere is anything onyour schedule thatcould conflict withyour appointment?”Confirm email+ send MPbrochure on 3follow-up (noappt) callsSend apptconfirmationtext tocustomerSchedule 2appointmentsin a dayTalk Ratio inlast month<65% (getcustomerstalking more!)Reschedule2 appts in aweekCompleteschedulingexercises50+ dials3 days ina weekAsk abouttimeline tosell on 3callsAsk aboutmotivationto sell on3 callsAsk customerto write downtheirappointmentdate/timeConfirmaddress, email,and phonenumber afterscheduling 3apptsConstructivefeedback onGongrecordingCreate orupdate aworkplay80% holdrate onRolling 30dashboardAsk customer“Does it look likethere is anything onyour schedule thatcould conflict withyour appointment?”Confirm email+ send MPbrochure on 3follow-up (noappt) callsSend apptconfirmationtext tocustomer

Serena's Bingo Board - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule 2 appointments in a day
  2. Talk Ratio in last month <65% (get customers talking more!)
  3. Reschedule 2 appts in a week
  4. Complete scheduling exercises
  5. 50+ dials 3 days in a week
  6. Ask about timeline to sell on 3 calls
  7. Ask about motivation to sell on 3 calls
  8. Ask customer to write down their appointment date/time
  9. Confirm address, email, and phone number after scheduling 3 appts
  10. Constructive feedback on Gong recording
  11. Create or update a workplay
  12. 80% hold rate on Rolling 30 dashboard
  13. Ask customer “Does it look like there is anything on your schedule that could conflict with your appointment?”
  14. Confirm email + send MP brochure on 3 follow-up (no appt) calls
  15. Send appt confirmation text to customer