Reschedule2 appts in aweekConfirmaddress, email,and phonenumber afterscheduling 3apptsConstructivefeedback onGongrecordingSchedule 2appointmentsin a dayAsk customer“Does it look likethere is anything onyour schedule thatcould conflict withyour appointment?”Talk Ratio inlast month<65% (getcustomerstalking more!)Confirm email+ send MPbrochure on 3follow-up (noappt) callsCompleteschedulingexercisesCreate orupdate aworkplaySend apptconfirmationtext tocustomer80% holdrate onRolling 30dashboardAsk customerto write downtheirappointmentdate/timeAsk aboutmotivationto sell on3 callsAsk abouttimeline tosell on 3calls50+ dials3 days ina weekReschedule2 appts in aweekConfirmaddress, email,and phonenumber afterscheduling 3apptsConstructivefeedback onGongrecordingSchedule 2appointmentsin a dayAsk customer“Does it look likethere is anything onyour schedule thatcould conflict withyour appointment?”Talk Ratio inlast month<65% (getcustomerstalking more!)Confirm email+ send MPbrochure on 3follow-up (noappt) callsCompleteschedulingexercisesCreate orupdate aworkplaySend apptconfirmationtext tocustomer80% holdrate onRolling 30dashboardAsk customerto write downtheirappointmentdate/timeAsk aboutmotivationto sell on3 callsAsk abouttimeline tosell on 3calls50+ dials3 days ina week

Serena's Bingo Board - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reschedule 2 appts in a week
  2. Confirm address, email, and phone number after scheduling 3 appts
  3. Constructive feedback on Gong recording
  4. Schedule 2 appointments in a day
  5. Ask customer “Does it look like there is anything on your schedule that could conflict with your appointment?”
  6. Talk Ratio in last month <65% (get customers talking more!)
  7. Confirm email + send MP brochure on 3 follow-up (no appt) calls
  8. Complete scheduling exercises
  9. Create or update a workplay
  10. Send appt confirmation text to customer
  11. 80% hold rate on Rolling 30 dashboard
  12. Ask customer to write down their appointment date/time
  13. Ask about motivation to sell on 3 calls
  14. Ask about timeline to sell on 3 calls
  16. 50+ dials 3 days in a week