Confirmaddress, email,and phonenumber afterscheduling 3apptsConstructivefeedback onGongrecordingSchedule 2appointmentsin a dayAsk abouttimeline tosell on 3callsSend apptconfirmationtext tocustomerConfirm email+ send MPbrochure on 3follow-up (noappt) callsCompleteschedulingexercisesAsk aboutmotivationto sell on3 callsAsk customer“Does it look likethere is anything onyour schedule thatcould conflict withyour appointment?”Talk Ratio inlast month<65% (getcustomerstalking more!)Ask customerto write downtheirappointmentdate/time50+ dials3 days ina weekReschedule2 appts in aweekCreate orupdate aworkplay80% holdrate onRolling 30dashboardConfirmaddress, email,and phonenumber afterscheduling 3apptsConstructivefeedback onGongrecordingSchedule 2appointmentsin a dayAsk abouttimeline tosell on 3callsSend apptconfirmationtext tocustomerConfirm email+ send MPbrochure on 3follow-up (noappt) callsCompleteschedulingexercisesAsk aboutmotivationto sell on3 callsAsk customer“Does it look likethere is anything onyour schedule thatcould conflict withyour appointment?”Talk Ratio inlast month<65% (getcustomerstalking more!)Ask customerto write downtheirappointmentdate/time50+ dials3 days ina weekReschedule2 appts in aweekCreate orupdate aworkplay80% holdrate onRolling 30dashboard

Serena's Bingo Board - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Confirm address, email, and phone number after scheduling 3 appts
  2. Constructive feedback on Gong recording
  3. Schedule 2 appointments in a day
  4. Ask about timeline to sell on 3 calls
  5. Send appt confirmation text to customer
  6. Confirm email + send MP brochure on 3 follow-up (no appt) calls
  7. Complete scheduling exercises
  8. Ask about motivation to sell on 3 calls
  9. Ask customer “Does it look like there is anything on your schedule that could conflict with your appointment?”
  10. Talk Ratio in last month <65% (get customers talking more!)
  11. Ask customer to write down their appointment date/time
  12. 50+ dials 3 days in a week
  13. Reschedule 2 appts in a week
  14. Create or update a workplay
  15. 80% hold rate on Rolling 30 dashboard