Ask abouttimeline tosell on 3calls50+ dials3 days ina weekSchedule 2appointmentsin a day80% holdrate onRolling 30dashboardConfirmaddress, email,and phonenumber afterscheduling 3apptsConfirm email+ send MPbrochure on 3follow-up (noappt) callsCompleteschedulingexercisesAsk customerto write downtheirappointmentdate/timeTalk Ratio inlast month<65% (getcustomerstalking more!)Create orupdate aworkplayConstructivefeedback onGongrecordingAsk aboutmotivationto sell on3 callsReschedule2 appts in aweekAsk customer“Does it look likethere is anything onyour schedule thatcould conflict withyour appointment?”Send apptconfirmationtext tocustomerAsk abouttimeline tosell on 3calls50+ dials3 days ina weekSchedule 2appointmentsin a day80% holdrate onRolling 30dashboardConfirmaddress, email,and phonenumber afterscheduling 3apptsConfirm email+ send MPbrochure on 3follow-up (noappt) callsCompleteschedulingexercisesAsk customerto write downtheirappointmentdate/timeTalk Ratio inlast month<65% (getcustomerstalking more!)Create orupdate aworkplayConstructivefeedback onGongrecordingAsk aboutmotivationto sell on3 callsReschedule2 appts in aweekAsk customer“Does it look likethere is anything onyour schedule thatcould conflict withyour appointment?”Send apptconfirmationtext tocustomer

Serena's Bingo Board - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  2. Ask about timeline to sell on 3 calls
  3. 50+ dials 3 days in a week
  4. Schedule 2 appointments in a day
  5. 80% hold rate on Rolling 30 dashboard
  6. Confirm address, email, and phone number after scheduling 3 appts
  7. Confirm email + send MP brochure on 3 follow-up (no appt) calls
  8. Complete scheduling exercises
  9. Ask customer to write down their appointment date/time
  10. Talk Ratio in last month <65% (get customers talking more!)
  11. Create or update a workplay
  12. Constructive feedback on Gong recording
  13. Ask about motivation to sell on 3 calls
  14. Reschedule 2 appts in a week
  15. Ask customer “Does it look like there is anything on your schedule that could conflict with your appointment?”
  16. Send appt confirmation text to customer