Reschedule2 appts in aweek50+ dials3 days ina week80% holdrate onRolling 30dashboardCreate orupdate aworkplayCompleteschedulingexercisesSchedule 2appointmentsin a dayAsk abouttimeline tosell on 3callsTalk Ratio inlast month<65% (getcustomerstalking more!)Ask customer“Does it look likethere is anything onyour schedule thatcould conflict withyour appointment?”Send apptconfirmationtext tocustomerConfirmaddress, email,and phonenumber afterscheduling 3apptsAsk aboutmotivationto sell on3 callsAsk customerto write downtheirappointmentdate/timeConstructivefeedback onGongrecordingConfirm email+ send MPbrochure on 3follow-up (noappt) callsReschedule2 appts in aweek50+ dials3 days ina week80% holdrate onRolling 30dashboardCreate orupdate aworkplayCompleteschedulingexercisesSchedule 2appointmentsin a dayAsk abouttimeline tosell on 3callsTalk Ratio inlast month<65% (getcustomerstalking more!)Ask customer“Does it look likethere is anything onyour schedule thatcould conflict withyour appointment?”Send apptconfirmationtext tocustomerConfirmaddress, email,and phonenumber afterscheduling 3apptsAsk aboutmotivationto sell on3 callsAsk customerto write downtheirappointmentdate/timeConstructivefeedback onGongrecordingConfirm email+ send MPbrochure on 3follow-up (noappt) calls

Serena's Bingo Board - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reschedule 2 appts in a week
  2. 50+ dials 3 days in a week
  3. 80% hold rate on Rolling 30 dashboard
  4. Create or update a workplay
  5. Complete scheduling exercises
  6. Schedule 2 appointments in a day
  7. Ask about timeline to sell on 3 calls
  8. Talk Ratio in last month <65% (get customers talking more!)
  9. Ask customer “Does it look like there is anything on your schedule that could conflict with your appointment?”
  10. Send appt confirmation text to customer
  11. Confirm address, email, and phone number after scheduling 3 appts
  12. Ask about motivation to sell on 3 calls
  13. Ask customer to write down their appointment date/time
  14. Constructive feedback on Gong recording
  16. Confirm email + send MP brochure on 3 follow-up (no appt) calls