Confirmaddress, email,and phonenumber afterscheduling 3apptsTalk Ratio inlast month<65% (getcustomerstalking more!)Ask abouttimeline tosell on 3callsCreate orupdate aworkplayAsk aboutmotivationto sell on3 callsSend apptconfirmationtext tocustomer50+ dials3 days ina weekConfirm email+ send MPbrochure on 3follow-up (noappt) callsCompleteschedulingexercisesAsk customerto write downtheirappointmentdate/timeConstructivefeedback onGongrecordingSchedule 2appointmentsin a dayAsk customer“Does it look likethere is anything onyour schedule thatcould conflict withyour appointment?”Reschedule2 appts in aweek80% holdrate onRolling 30dashboardConfirmaddress, email,and phonenumber afterscheduling 3apptsTalk Ratio inlast month<65% (getcustomerstalking more!)Ask abouttimeline tosell on 3callsCreate orupdate aworkplayAsk aboutmotivationto sell on3 callsSend apptconfirmationtext tocustomer50+ dials3 days ina weekConfirm email+ send MPbrochure on 3follow-up (noappt) callsCompleteschedulingexercisesAsk customerto write downtheirappointmentdate/timeConstructivefeedback onGongrecordingSchedule 2appointmentsin a dayAsk customer“Does it look likethere is anything onyour schedule thatcould conflict withyour appointment?”Reschedule2 appts in aweek80% holdrate onRolling 30dashboard

Serena's Bingo Board - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Confirm address, email, and phone number after scheduling 3 appts
  2. Talk Ratio in last month <65% (get customers talking more!)
  3. Ask about timeline to sell on 3 calls
  4. Create or update a workplay
  5. Ask about motivation to sell on 3 calls
  6. Send appt confirmation text to customer
  7. 50+ dials 3 days in a week
  8. Confirm email + send MP brochure on 3 follow-up (no appt) calls
  9. Complete scheduling exercises
  10. Ask customer to write down their appointment date/time
  11. Constructive feedback on Gong recording
  13. Schedule 2 appointments in a day
  14. Ask customer “Does it look like there is anything on your schedule that could conflict with your appointment?”
  15. Reschedule 2 appts in a week
  16. 80% hold rate on Rolling 30 dashboard