7-10busdaysThey're notusing anyspecialcharacters?TransfertoMortgageCheck forrestrictionsWhat isthe payeename?NoRedFlagsIs theclient aminor?Did youcheck underthe othersigners onthe account?RefertobranchDid youcheck theCUACMatrix?Did youcheck theDeliver Bydate?Whatbrowserare theyusing?You canoffer anLOIRestartWDE andJabberThey'll needto wait forthe paymentto postContactTSDTransferto TaxGroupAnyerrors inaudit log?Wait 3-5 minAre thereany fraudnotes inQuest?What kindof deviceare theyusing?Is thepayeeOn File?Did you doa mockenrollment?NolimitHavethem trymanualcaptureAre theyOTPverified?On UsPayeeWhattroubleshootinghas beencompleted?Did youcheck formultipleQuestprofiles?Soundslike abrowserissueHavethem re-add theexternalWhateman areyouusing?Did theyuninstall/re-install?Are you suretheirenrollmentisn't locked?25k perpayment7-10busdaysThey're notusing anyspecialcharacters?TransfertoMortgageCheck forrestrictionsWhat isthe payeename?NoRedFlagsIs theclient aminor?Did youcheck underthe othersigners onthe account?RefertobranchDid youcheck theCUACMatrix?Did youcheck theDeliver Bydate?Whatbrowserare theyusing?You canoffer anLOIRestartWDE andJabberThey'll needto wait forthe paymentto postContactTSDTransferto TaxGroupAnyerrors inaudit log?Wait 3-5 minAre thereany fraudnotes inQuest?What kindof deviceare theyusing?Is thepayeeOn File?Did you doa mockenrollment?NolimitHavethem trymanualcaptureAre theyOTPverified?On UsPayeeWhattroubleshootinghas beencompleted?Did youcheck formultipleQuestprofiles?Soundslike abrowserissueHavethem re-add theexternalWhateman areyouusing?Did theyuninstall/re-install?Are you suretheirenrollmentisn't locked?25k perpayment

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 7-10 bus days
  2. They're not using any special characters?
  3. Transfer to Mortgage
  4. Check for restrictions
  5. What is the payee name?
  6. No Red Flags
  7. Is the client a minor?
  8. Did you check under the other signers on the account?
  9. Refer to branch
  10. Did you check the CUAC Matrix?
  11. Did you check the Deliver By date?
  12. What browser are they using?
  13. You can offer an LOI
  14. Restart WDE and Jabber
  15. They'll need to wait for the payment to post
  16. Contact TSD
  17. Transfer to Tax Group
  18. Any errors in audit log?
  19. Wait 3-5 min
  20. Are there any fraud notes in Quest?
  21. What kind of device are they using?
  22. Is the payee On File?
  23. Did you do a mock enrollment?
  24. No limit
  25. Have them try manual capture
  26. Are they OTP verified?
  27. On Us Payee
  28. What troubleshooting has been completed?
  29. Did you check for multiple Quest profiles?
  30. Sounds like a browser issue
  31. Have them re-add the external
  32. What eman are you using?
  33. Did they uninstall/re-install?
  34. Are you sure their enrollment isn't locked?
  35. 25k per payment