Wait 3- 5 min 25k per payment Is the payee On File? Did you check the Deliver By date? What troubleshooting has been completed? Refer to branch Contact TSD Did you check under the other signers on the account? 7-10 bus days Are there any fraud notes in Quest? What is the payee name? On Us Payee You can offer an LOI Have them re- add the external Did you check for multiple Quest profiles? Sounds like a browser issue Check for restrictions Did you check the CUAC Matrix? Is the client a minor? They're not using any special characters? Are they OTP verified? What browser are they using? Are you sure their enrollment isn't locked? What eman are you using? Transfer to Tax Group Any errors in audit log? Did you do a mock enrollment? No Red Flags What kind of device are they using? Did they uninstall/re- install? No limit They'll need to wait for the payment to post Transfer to Mortgage Restart WDE and Jabber Have them try manual capture Wait 3- 5 min 25k per payment Is the payee On File? Did you check the Deliver By date? What troubleshooting has been completed? Refer to branch Contact TSD Did you check under the other signers on the account? 7-10 bus days Are there any fraud notes in Quest? What is the payee name? On Us Payee You can offer an LOI Have them re- add the external Did you check for multiple Quest profiles? Sounds like a browser issue Check for restrictions Did you check the CUAC Matrix? Is the client a minor? They're not using any special characters? Are they OTP verified? What browser are they using? Are you sure their enrollment isn't locked? What eman are you using? Transfer to Tax Group Any errors in audit log? Did you do a mock enrollment? No Red Flags What kind of device are they using? Did they uninstall/re- install? No limit They'll need to wait for the payment to post Transfer to Mortgage Restart WDE and Jabber Have them try manual capture
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Wait 3-5 min
25k per payment
Is the payee On File?
Did you check the Deliver By date?
What troubleshooting has been completed?
Refer to branch
Contact TSD
Did you check under the other signers on the account?
7-10 bus days
Are there any fraud notes in Quest?
What is the payee name?
On Us Payee
You can offer an LOI
Have them re-add the external
Did you check for multiple Quest profiles?
Sounds like a browser issue
Check for restrictions
Did you check the CUAC Matrix?
Is the client a minor?
They're not using any special characters?
Are they OTP verified?
What browser are they using?
Are you sure their enrollment isn't locked?
What eman are you using?
Transfer to Tax Group
Any errors in audit log?
Did you do a mock enrollment?
No Red Flags
What kind of device are they using?
Did they uninstall/re-install?
No limit
They'll need to wait for the payment to post
Transfer to Mortgage
Restart WDE and Jabber
Have them try manual capture