Wait 3-5 minNoRedFlags7-10busdays25k perpaymentYou canoffer anLOIIs theclient aminor?Whateman areyouusing?RestartWDE andJabberThey're notusing anyspecialcharacters?Transferto TaxGroupDid theyuninstall/re-install?Whatbrowserare theyusing?Check forrestrictionsAnyerrors inaudit log?Did you doa mockenrollment?Did youcheck theCUACMatrix?RefertobranchHavethem re-add theexternalThey'll needto wait forthe paymentto postWhattroubleshootinghas beencompleted?Did youcheck underthe othersigners onthe account?Soundslike abrowserissueWhat isthe payeename?Is thepayeeOn File?Havethem trymanualcaptureDid youcheck theDeliver Bydate?What kindof deviceare theyusing?Did youcheck formultipleQuestprofiles?On UsPayeeTransfertoMortgageContactTSDAre theyOTPverified?Are you suretheirenrollmentisn't locked?NolimitAre thereany fraudnotes inQuest?Wait 3-5 minNoRedFlags7-10busdays25k perpaymentYou canoffer anLOIIs theclient aminor?Whateman areyouusing?RestartWDE andJabberThey're notusing anyspecialcharacters?Transferto TaxGroupDid theyuninstall/re-install?Whatbrowserare theyusing?Check forrestrictionsAnyerrors inaudit log?Did you doa mockenrollment?Did youcheck theCUACMatrix?RefertobranchHavethem re-add theexternalThey'll needto wait forthe paymentto postWhattroubleshootinghas beencompleted?Did youcheck underthe othersigners onthe account?Soundslike abrowserissueWhat isthe payeename?Is thepayeeOn File?Havethem trymanualcaptureDid youcheck theDeliver Bydate?What kindof deviceare theyusing?Did youcheck formultipleQuestprofiles?On UsPayeeTransfertoMortgageContactTSDAre theyOTPverified?Are you suretheirenrollmentisn't locked?NolimitAre thereany fraudnotes inQuest?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wait 3-5 min
  2. No Red Flags
  3. 7-10 bus days
  4. 25k per payment
  5. You can offer an LOI
  6. Is the client a minor?
  7. What eman are you using?
  8. Restart WDE and Jabber
  9. They're not using any special characters?
  10. Transfer to Tax Group
  11. Did they uninstall/re-install?
  12. What browser are they using?
  13. Check for restrictions
  14. Any errors in audit log?
  15. Did you do a mock enrollment?
  16. Did you check the CUAC Matrix?
  17. Refer to branch
  18. Have them re-add the external
  19. They'll need to wait for the payment to post
  20. What troubleshooting has been completed?
  21. Did you check under the other signers on the account?
  22. Sounds like a browser issue
  23. What is the payee name?
  24. Is the payee On File?
  25. Have them try manual capture
  26. Did you check the Deliver By date?
  27. What kind of device are they using?
  28. Did you check for multiple Quest profiles?
  29. On Us Payee
  30. Transfer to Mortgage
  31. Contact TSD
  32. Are they OTP verified?
  33. Are you sure their enrollment isn't locked?
  34. No limit
  35. Are there any fraud notes in Quest?