Transferto TaxGroupAre you suretheirenrollmentisn't locked?On UsPayee25k perpaymentDid youcheck formultipleQuestprofiles?They're notusing anyspecialcharacters?7-10busdaysTransfertoMortgageSoundslike abrowserissueRestartWDE andJabberYou canoffer anLOIWhat isthe payeename?Check forrestrictionsNolimitWhattroubleshootinghas beencompleted?Did theyuninstall/re-install?Are thereany fraudnotes inQuest?Did youcheck underthe othersigners onthe account?RefertobranchDid youcheck theDeliver Bydate?What kindof deviceare theyusing?NoRedFlagsWait 3-5 minDid you doa mockenrollment?Did youcheck theCUACMatrix?Are theyOTPverified?Is thepayeeOn File?They'll needto wait forthe paymentto postIs theclient aminor?Anyerrors inaudit log?Whatbrowserare theyusing?Whateman areyouusing?Havethem re-add theexternalHavethem trymanualcaptureContactTSDTransferto TaxGroupAre you suretheirenrollmentisn't locked?On UsPayee25k perpaymentDid youcheck formultipleQuestprofiles?They're notusing anyspecialcharacters?7-10busdaysTransfertoMortgageSoundslike abrowserissueRestartWDE andJabberYou canoffer anLOIWhat isthe payeename?Check forrestrictionsNolimitWhattroubleshootinghas beencompleted?Did theyuninstall/re-install?Are thereany fraudnotes inQuest?Did youcheck underthe othersigners onthe account?RefertobranchDid youcheck theDeliver Bydate?What kindof deviceare theyusing?NoRedFlagsWait 3-5 minDid you doa mockenrollment?Did youcheck theCUACMatrix?Are theyOTPverified?Is thepayeeOn File?They'll needto wait forthe paymentto postIs theclient aminor?Anyerrors inaudit log?Whatbrowserare theyusing?Whateman areyouusing?Havethem re-add theexternalHavethem trymanualcaptureContactTSD

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to Tax Group
  2. Are you sure their enrollment isn't locked?
  3. On Us Payee
  4. 25k per payment
  5. Did you check for multiple Quest profiles?
  6. They're not using any special characters?
  7. 7-10 bus days
  8. Transfer to Mortgage
  9. Sounds like a browser issue
  10. Restart WDE and Jabber
  11. You can offer an LOI
  12. What is the payee name?
  13. Check for restrictions
  14. No limit
  15. What troubleshooting has been completed?
  16. Did they uninstall/re-install?
  17. Are there any fraud notes in Quest?
  18. Did you check under the other signers on the account?
  19. Refer to branch
  20. Did you check the Deliver By date?
  21. What kind of device are they using?
  22. No Red Flags
  23. Wait 3-5 min
  24. Did you do a mock enrollment?
  25. Did you check the CUAC Matrix?
  26. Are they OTP verified?
  27. Is the payee On File?
  28. They'll need to wait for the payment to post
  29. Is the client a minor?
  30. Any errors in audit log?
  31. What browser are they using?
  32. What eman are you using?
  33. Have them re-add the external
  34. Have them try manual capture
  35. Contact TSD