7-10busdaysAre theyOTPverified?Did youcheck theDeliver Bydate?Whattroubleshootinghas beencompleted?NolimitAnyerrors inaudit log?Check forrestrictionsWhatbrowserare theyusing?RestartWDE andJabberWait 3-5 min25k perpaymentAre you suretheirenrollmentisn't locked?Did theyuninstall/re-install?Is theclient aminor?What kindof deviceare theyusing?On UsPayeeTransferto TaxGroupContactTSDYou canoffer anLOITransfertoMortgageWhateman areyouusing?NoRedFlagsThey'll needto wait forthe paymentto postDid you doa mockenrollment?What isthe payeename?Soundslike abrowserissueDid youcheck underthe othersigners onthe account?Havethem trymanualcaptureIs thepayeeOn File?Havethem re-add theexternalDid youcheck formultipleQuestprofiles?Did youcheck theCUACMatrix?Are thereany fraudnotes inQuest?RefertobranchThey're notusing anyspecialcharacters?7-10busdaysAre theyOTPverified?Did youcheck theDeliver Bydate?Whattroubleshootinghas beencompleted?NolimitAnyerrors inaudit log?Check forrestrictionsWhatbrowserare theyusing?RestartWDE andJabberWait 3-5 min25k perpaymentAre you suretheirenrollmentisn't locked?Did theyuninstall/re-install?Is theclient aminor?What kindof deviceare theyusing?On UsPayeeTransferto TaxGroupContactTSDYou canoffer anLOITransfertoMortgageWhateman areyouusing?NoRedFlagsThey'll needto wait forthe paymentto postDid you doa mockenrollment?What isthe payeename?Soundslike abrowserissueDid youcheck underthe othersigners onthe account?Havethem trymanualcaptureIs thepayeeOn File?Havethem re-add theexternalDid youcheck formultipleQuestprofiles?Did youcheck theCUACMatrix?Are thereany fraudnotes inQuest?RefertobranchThey're notusing anyspecialcharacters?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
I
4
I
5
G
6
B
7
N
8
N
9
O
10
I
11
O
12
O
13
G
14
B
15
N
16
O
17
N
18
O
19
N
20
G
21
B
22
I
23
G
24
O
25
I
26
B
27
G
28
G
29
G
30
N
31
I
32
B
33
B
34
N
35
I
  1. B-7-10 bus days
  2. O-Are they OTP verified?
  3. I-Did you check the Deliver By date?
  4. I-What troubleshooting has been completed?
  5. G-No limit
  6. B-Any errors in audit log?
  7. N-Check for restrictions
  8. N-What browser are they using?
  9. O-Restart WDE and Jabber
  10. I-Wait 3-5 min
  11. O-25k per payment
  12. O-Are you sure their enrollment isn't locked?
  13. G-Did they uninstall/re-install?
  14. B-Is the client a minor?
  15. N-What kind of device are they using?
  16. O-On Us Payee
  17. N-Transfer to Tax Group
  18. O-Contact TSD
  19. N-You can offer an LOI
  20. G-Transfer to Mortgage
  21. B-What eman are you using?
  22. I-No Red Flags
  23. G-They'll need to wait for the payment to post
  24. O-Did you do a mock enrollment?
  25. I-What is the payee name?
  26. B-Sounds like a browser issue
  27. G-Did you check under the other signers on the account?
  28. G-Have them try manual capture
  29. G-Is the payee On File?
  30. N-Have them re-add the external
  31. I-Did you check for multiple Quest profiles?
  32. B-Did you check the CUAC Matrix?
  33. B-Are there any fraud notes in Quest?
  34. N-Refer to branch
  35. I-They're not using any special characters?