Havethem re-add theexternalThey'll needto wait forthe paymentto postAre thereany fraudnotes inQuest?What isthe payeename?Is theclient aminor?Transferto TaxGroupRefertobranchHavethem trymanualcaptureAre theyOTPverified?Whatbrowserare theyusing?Did theyuninstall/re-install?Did youcheck formultipleQuestprofiles?NoRedFlagsYou canoffer anLOIDid you doa mockenrollment?Did youcheck underthe othersigners onthe account?They're notusing anyspecialcharacters?RestartWDE andJabberDid youcheck theCUACMatrix?Check forrestrictionsWhateman areyouusing?ContactTSDDid youcheck theDeliver Bydate?7-10busdaysAnyerrors inaudit log?What kindof deviceare theyusing?Are you suretheirenrollmentisn't locked?Is thepayeeOn File?Whattroubleshootinghas beencompleted?TransfertoMortgage25k perpaymentOn UsPayeeNolimitSoundslike abrowserissueWait 3-5 minHavethem re-add theexternalThey'll needto wait forthe paymentto postAre thereany fraudnotes inQuest?What isthe payeename?Is theclient aminor?Transferto TaxGroupRefertobranchHavethem trymanualcaptureAre theyOTPverified?Whatbrowserare theyusing?Did theyuninstall/re-install?Did youcheck formultipleQuestprofiles?NoRedFlagsYou canoffer anLOIDid you doa mockenrollment?Did youcheck underthe othersigners onthe account?They're notusing anyspecialcharacters?RestartWDE andJabberDid youcheck theCUACMatrix?Check forrestrictionsWhateman areyouusing?ContactTSDDid youcheck theDeliver Bydate?7-10busdaysAnyerrors inaudit log?What kindof deviceare theyusing?Are you suretheirenrollmentisn't locked?Is thepayeeOn File?Whattroubleshootinghas beencompleted?TransfertoMortgage25k perpaymentOn UsPayeeNolimitSoundslike abrowserissueWait 3-5 min

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
B
4
I
5
B
6
N
7
N
8
G
9
O
10
N
11
G
12
I
13
I
14
N
15
O
16
G
17
I
18
O
19
B
20
N
21
B
22
O
23
I
24
B
25
B
26
N
27
O
28
G
29
I
30
G
31
O
32
O
33
G
34
B
35
I
  1. N-Have them re-add the external
  2. G-They'll need to wait for the payment to post
  3. B-Are there any fraud notes in Quest?
  4. I-What is the payee name?
  5. B-Is the client a minor?
  6. N-Transfer to Tax Group
  7. N-Refer to branch
  8. G-Have them try manual capture
  9. O-Are they OTP verified?
  10. N-What browser are they using?
  11. G-Did they uninstall/re-install?
  12. I-Did you check for multiple Quest profiles?
  13. I-No Red Flags
  14. N-You can offer an LOI
  15. O-Did you do a mock enrollment?
  16. G-Did you check under the other signers on the account?
  17. I-They're not using any special characters?
  18. O-Restart WDE and Jabber
  19. B-Did you check the CUAC Matrix?
  20. N-Check for restrictions
  21. B-What eman are you using?
  22. O-Contact TSD
  23. I-Did you check the Deliver By date?
  24. B-7-10 bus days
  25. B-Any errors in audit log?
  26. N-What kind of device are they using?
  27. O-Are you sure their enrollment isn't locked?
  28. G-Is the payee On File?
  29. I-What troubleshooting has been completed?
  30. G-Transfer to Mortgage
  31. O-25k per payment
  32. O-On Us Payee
  33. G-No limit
  34. B-Sounds like a browser issue
  35. I-Wait 3-5 min