Fill out anintakeformcompletelyDe-Escalatean upsetcustomerHave apatient fillout asatisfactionsurvey5 star GooglecustomerReview = 2squaresmarked offI showedup on timeor earlytodayHear awild storyfrom apatient Offer CareCredit to apatientDiscussthe CPAPrecall"I knowMike orBrian""I needaCPACK"Troubleshootwith apatient overthe phoneCollectpaymentinbrightreeHear someonecomplain aboutthe pandemic/COVIDLift Chairsale = 2squaresmarked offSell aproductover thephoneI used thecorrectcall scriptprivaterentaldonecorrectlyGet acomplimentabout yourcustomerservice/helpfulness"Insurancesaid theywill covereverything"Make aretail saleover $100I have myname tagon today!Hearsomeonesay"oxygenator"EXPLAINFIRSTMONTHNON-ASSIGNEDGet calledthe wrongname bya patientFill out anintakeformcompletelyDe-Escalatean upsetcustomerHave apatient fillout asatisfactionsurvey5 star GooglecustomerReview = 2squaresmarked offI showedup on timeor earlytodayHear awild storyfrom apatient Offer CareCredit to apatientDiscussthe CPAPrecall"I knowMike orBrian""I needaCPACK"Troubleshootwith apatient overthe phoneCollectpaymentinbrightreeHear someonecomplain aboutthe pandemic/COVIDLift Chairsale = 2squaresmarked offSell aproductover thephoneI used thecorrectcall scriptprivaterentaldonecorrectlyGet acomplimentabout yourcustomerservice/helpfulness"Insurancesaid theywill covereverything"Make aretail saleover $100I have myname tagon today!Hearsomeonesay"oxygenator"EXPLAINFIRSTMONTHNON-ASSIGNEDGet calledthe wrongname bya patient

BHM BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fill out an intake form completely
  2. De-Escalate an upset customer
  3. Have a patient fill out a satisfaction survey
  4. 5 star Google customer Review = 2 squares marked off
  5. I showed up on time or early today
  6. Hear a wild story from a patient
  7. Offer Care Credit to a patient
  8. Discuss the CPAP recall
  9. "I know Mike or Brian"
  10. "I need a CPACK"
  11. Troubleshoot with a patient over the phone
  12. Collect payment in brightree
  13. Hear someone complain about the pandemic/ COVID
  14. Lift Chair sale = 2 squares marked off
  15. Sell a product over the phone
  16. I used the correct call script
  17. private rental done correctly
  18. Get a compliment about your customer service/ helpfulness
  19. "Insurance said they will cover everything"
  20. Make a retail sale over $100
  21. I have my name tag on today!
  22. Hear someone say "oxygenator"
  23. EXPLAIN FIRST MONTH NON-ASSIGNED
  24. Get called the wrong name by a patient