Lift Chairsale = 2squaresmarked offHearsomeonesay"oxygenator"CollectpaymentinbrightreeHear someonecomplain aboutthe pandemic/COVIDSell aproductover thephoneDe-Escalatean upsetcustomerprivaterentaldonecorrectlyI have myname tagon today!Make aretail saleover $100Have apatient fillout asatisfactionsurveyTroubleshootwith apatient overthe phoneI showedup on timeor earlytoday"I knowMike orBrian"Hear awild storyfrom apatient "Insurancesaid theywill covereverything"Get calledthe wrongname bya patientFill out anintakeformcompletelyI used thecorrectcall script"I needaCPACK"Get acomplimentabout yourcustomerservice/helpfulnessEXPLAINFIRSTMONTHNON-ASSIGNED5 star GooglecustomerReview = 2squaresmarked offDiscussthe CPAPrecallOffer CareCredit to apatientLift Chairsale = 2squaresmarked offHearsomeonesay"oxygenator"CollectpaymentinbrightreeHear someonecomplain aboutthe pandemic/COVIDSell aproductover thephoneDe-Escalatean upsetcustomerprivaterentaldonecorrectlyI have myname tagon today!Make aretail saleover $100Have apatient fillout asatisfactionsurveyTroubleshootwith apatient overthe phoneI showedup on timeor earlytoday"I knowMike orBrian"Hear awild storyfrom apatient "Insurancesaid theywill covereverything"Get calledthe wrongname bya patientFill out anintakeformcompletelyI used thecorrectcall script"I needaCPACK"Get acomplimentabout yourcustomerservice/helpfulnessEXPLAINFIRSTMONTHNON-ASSIGNED5 star GooglecustomerReview = 2squaresmarked offDiscussthe CPAPrecallOffer CareCredit to apatient

BHM BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lift Chair sale = 2 squares marked off
  2. Hear someone say "oxygenator"
  3. Collect payment in brightree
  4. Hear someone complain about the pandemic/ COVID
  5. Sell a product over the phone
  6. De-Escalate an upset customer
  7. private rental done correctly
  8. I have my name tag on today!
  9. Make a retail sale over $100
  10. Have a patient fill out a satisfaction survey
  11. Troubleshoot with a patient over the phone
  12. I showed up on time or early today
  13. "I know Mike or Brian"
  14. Hear a wild story from a patient
  15. "Insurance said they will cover everything"
  16. Get called the wrong name by a patient
  17. Fill out an intake form completely
  18. I used the correct call script
  19. "I need a CPACK"
  20. Get a compliment about your customer service/ helpfulness
  21. EXPLAIN FIRST MONTH NON-ASSIGNED
  22. 5 star Google customer Review = 2 squares marked off
  23. Discuss the CPAP recall
  24. Offer Care Credit to a patient