I showedup on timeor earlytodayCollectpaymentinbrightree5 star GooglecustomerReview = 2squaresmarked offFill out anintakeformcompletely"Insurancesaid theywill covereverything""I knowMike orBrian"privaterentaldonecorrectlyI have myname tagon today!Hearsomeonesay"oxygenator"Have apatient fillout asatisfactionsurveyGet acomplimentabout yourcustomerservice/helpfulnessOffer CareCredit to apatient"I needaCPACK"EXPLAINFIRSTMONTHNON-ASSIGNEDDe-Escalatean upsetcustomerDiscussthe CPAPrecallHear someonecomplain aboutthe pandemic/COVIDLift Chairsale = 2squaresmarked offMake aretail saleover $100Get calledthe wrongname bya patientTroubleshootwith apatient overthe phoneI used thecorrectcall scriptSell aproductover thephoneHear awild storyfrom apatient I showedup on timeor earlytodayCollectpaymentinbrightree5 star GooglecustomerReview = 2squaresmarked offFill out anintakeformcompletely"Insurancesaid theywill covereverything""I knowMike orBrian"privaterentaldonecorrectlyI have myname tagon today!Hearsomeonesay"oxygenator"Have apatient fillout asatisfactionsurveyGet acomplimentabout yourcustomerservice/helpfulnessOffer CareCredit to apatient"I needaCPACK"EXPLAINFIRSTMONTHNON-ASSIGNEDDe-Escalatean upsetcustomerDiscussthe CPAPrecallHear someonecomplain aboutthe pandemic/COVIDLift Chairsale = 2squaresmarked offMake aretail saleover $100Get calledthe wrongname bya patientTroubleshootwith apatient overthe phoneI used thecorrectcall scriptSell aproductover thephoneHear awild storyfrom apatient 

BHM BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I showed up on time or early today
  2. Collect payment in brightree
  3. 5 star Google customer Review = 2 squares marked off
  4. Fill out an intake form completely
  5. "Insurance said they will cover everything"
  6. "I know Mike or Brian"
  7. private rental done correctly
  8. I have my name tag on today!
  9. Hear someone say "oxygenator"
  10. Have a patient fill out a satisfaction survey
  11. Get a compliment about your customer service/ helpfulness
  12. Offer Care Credit to a patient
  13. "I need a CPACK"
  14. EXPLAIN FIRST MONTH NON-ASSIGNED
  15. De-Escalate an upset customer
  16. Discuss the CPAP recall
  17. Hear someone complain about the pandemic/ COVID
  18. Lift Chair sale = 2 squares marked off
  19. Make a retail sale over $100
  20. Get called the wrong name by a patient
  21. Troubleshoot with a patient over the phone
  22. I used the correct call script
  23. Sell a product over the phone
  24. Hear a wild story from a patient