De-Escalatean upsetcustomerLift Chairsale = 2squaresmarked offI showedup on timeor earlytoday"I needaCPACK"Get acomplimentabout yourcustomerservice/helpfulnessSell aproductover thephoneHear someonecomplain aboutthe pandemic/COVIDDiscussthe CPAPrecallCollectpaymentinbrightree"Insurancesaid theywill covereverything"Hearsomeonesay"oxygenator"Make aretail saleover $100privaterentaldonecorrectlyTroubleshootwith apatient overthe phoneI have myname tagon today!Get calledthe wrongname bya patientHear awild storyfrom apatient "I knowMike orBrian"Fill out anintakeformcompletelyEXPLAINFIRSTMONTHNON-ASSIGNED5 star GooglecustomerReview = 2squaresmarked offOffer CareCredit to apatientHave apatient fillout asatisfactionsurveyI used thecorrectcall scriptDe-Escalatean upsetcustomerLift Chairsale = 2squaresmarked offI showedup on timeor earlytoday"I needaCPACK"Get acomplimentabout yourcustomerservice/helpfulnessSell aproductover thephoneHear someonecomplain aboutthe pandemic/COVIDDiscussthe CPAPrecallCollectpaymentinbrightree"Insurancesaid theywill covereverything"Hearsomeonesay"oxygenator"Make aretail saleover $100privaterentaldonecorrectlyTroubleshootwith apatient overthe phoneI have myname tagon today!Get calledthe wrongname bya patientHear awild storyfrom apatient "I knowMike orBrian"Fill out anintakeformcompletelyEXPLAINFIRSTMONTHNON-ASSIGNED5 star GooglecustomerReview = 2squaresmarked offOffer CareCredit to apatientHave apatient fillout asatisfactionsurveyI used thecorrectcall script

BHM BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-Escalate an upset customer
  2. Lift Chair sale = 2 squares marked off
  3. I showed up on time or early today
  4. "I need a CPACK"
  5. Get a compliment about your customer service/ helpfulness
  6. Sell a product over the phone
  7. Hear someone complain about the pandemic/ COVID
  8. Discuss the CPAP recall
  9. Collect payment in brightree
  10. "Insurance said they will cover everything"
  11. Hear someone say "oxygenator"
  12. Make a retail sale over $100
  13. private rental done correctly
  14. Troubleshoot with a patient over the phone
  15. I have my name tag on today!
  16. Get called the wrong name by a patient
  17. Hear a wild story from a patient
  18. "I know Mike or Brian"
  19. Fill out an intake form completely
  20. EXPLAIN FIRST MONTH NON-ASSIGNED
  21. 5 star Google customer Review = 2 squares marked off
  22. Offer Care Credit to a patient
  23. Have a patient fill out a satisfaction survey
  24. I used the correct call script