(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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No idea what customer says so you smile and nod
Customer asks how you are but continues to talk
Customer argues about balance
Can I pay my loan over the phone with debit/credit card?
Customer complains
Customer says they didn't receive statement
Go out of your way for a customer
Customer comes in right at the end of the shift
Doesn't have water/sewer bill
Make a customer laugh
Phones go down.
Customer has stinky money or change!
Refer a customer to Mark
Customer complains about fee or prices of something
