(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transfer A call
Refer a customer to Mark
Customer has stinky money or change!
Customer complains
No idea what customer says so you smile and nod
Customer mentions COVID
System doesn't work correctly
Customer argues about balance
Customer says they didn't receive statement
Customer wants to skip a payment
Overly specific cash back
Customer asks how you are but continues to talk
Make a customer laugh
Doesn't have water/sewer bill
Used my best customer service voice
Phones go down.
Customer comes in right at the end of the shift
Someone says they have a quick question
Customer complains about fee or prices of something
Go out of your way for a customer
Can I pay my loan over the phone with debit/credit card?
