CustomerarguesaboutbalanceSomeonesays theyhave a quickquestionGo out ofyour wayfor acustomerUsed mybestcustomerservice voiceCan I pay myloan over thephone withdebit/creditcard?Customersays theydidn't receivestatementCustomercomplainsabout fee orprices ofsomethingCustomerhas stinkymoney orchange!Systemdoesn'tworkcorrectlyPhonesgodown.Make acustomerlaughNo idea whatcustomersays so yousmile andnodRefer acustomerto MarkDoesn'thavewater/sewerbillCustomercomplainsCustomerasks howyou are butcontinues totalkCustomermentionstheweather.Customerwants toskip apaymentTransferA callOverlyspecificcash backCustomercomes inright at theend of theshiftCustomermentionsCOVIDCustomersays "I havea dumbquestion"Do youhave debitcards?CustomerarguesaboutbalanceSomeonesays theyhave a quickquestionGo out ofyour wayfor acustomerUsed mybestcustomerservice voiceCan I pay myloan over thephone withdebit/creditcard?Customersays theydidn't receivestatementCustomercomplainsabout fee orprices ofsomethingCustomerhas stinkymoney orchange!Systemdoesn'tworkcorrectlyPhonesgodown.Make acustomerlaughNo idea whatcustomersays so yousmile andnodRefer acustomerto MarkDoesn'thavewater/sewerbillCustomercomplainsCustomerasks howyou are butcontinues totalkCustomermentionstheweather.Customerwants toskip apaymentTransferA callOverlyspecificcash backCustomercomes inright at theend of theshiftCustomermentionsCOVIDCustomersays "I havea dumbquestion"Do youhave debitcards?

Banker's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Customer argues about balance
  2. Someone says they have a quick question
  3. Go out of your way for a customer
  4. Used my best customer service voice
  5. Can I pay my loan over the phone with debit/credit card?
  6. Customer says they didn't receive statement
  7. Customer complains about fee or prices of something
  8. Customer has stinky money or change!
  9. System doesn't work correctly
  10. Phones go down.
  11. Make a customer laugh
  12. No idea what customer says so you smile and nod
  13. Refer a customer to Mark
  14. Doesn't have water/sewer bill
  15. Customer complains
  16. Customer asks how you are but continues to talk
  17. Customer mentions the weather.
  18. Customer wants to skip a payment
  19. Transfer A call
  20. Overly specific cash back
  21. Customer comes in right at the end of the shift
  22. Customer mentions COVID
  23. Customer says "I have a dumb question"
  24. Do you have debit cards?