Refer acustomerto MarkGo out ofyour wayfor acustomerCustomerasks howyou are butcontinues totalkCustomersays "I havea dumbquestion"Doesn'thavewater/sewerbillCustomermentionstheweather.Customersays theydidn't receivestatementCustomercomplainsabout fee orprices ofsomethingSomeonesays theyhave a quickquestionMake acustomerlaughOverlyspecificcash backDo youhave debitcards?CustomerarguesaboutbalanceTransferA callSystemdoesn'tworkcorrectlyCan I pay myloan over thephone withdebit/creditcard?No idea whatcustomersays so yousmile andnodPhonesgodown.CustomercomplainsCustomerwants toskip apaymentCustomercomes inright at theend of theshiftUsed mybestcustomerservice voiceCustomermentionsCOVIDCustomerhas stinkymoney orchange!Refer acustomerto MarkGo out ofyour wayfor acustomerCustomerasks howyou are butcontinues totalkCustomersays "I havea dumbquestion"Doesn'thavewater/sewerbillCustomermentionstheweather.Customersays theydidn't receivestatementCustomercomplainsabout fee orprices ofsomethingSomeonesays theyhave a quickquestionMake acustomerlaughOverlyspecificcash backDo youhave debitcards?CustomerarguesaboutbalanceTransferA callSystemdoesn'tworkcorrectlyCan I pay myloan over thephone withdebit/creditcard?No idea whatcustomersays so yousmile andnodPhonesgodown.CustomercomplainsCustomerwants toskip apaymentCustomercomes inright at theend of theshiftUsed mybestcustomerservice voiceCustomermentionsCOVIDCustomerhas stinkymoney orchange!

Banker's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refer a customer to Mark
  2. Go out of your way for a customer
  3. Customer asks how you are but continues to talk
  4. Customer says "I have a dumb question"
  5. Doesn't have water/sewer bill
  6. Customer mentions the weather.
  7. Customer says they didn't receive statement
  8. Customer complains about fee or prices of something
  9. Someone says they have a quick question
  10. Make a customer laugh
  11. Overly specific cash back
  12. Do you have debit cards?
  13. Customer argues about balance
  14. Transfer A call
  15. System doesn't work correctly
  16. Can I pay my loan over the phone with debit/credit card?
  17. No idea what customer says so you smile and nod
  18. Phones go down.
  19. Customer complains
  20. Customer wants to skip a payment
  21. Customer comes in right at the end of the shift
  22. Used my best customer service voice
  23. Customer mentions COVID
  24. Customer has stinky money or change!