(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transfer A call
Overly specific cash back
Go out of your way for a customer
Used my best customer service voice
Customer mentions COVID
Customer wants to skip a payment
Customer complains
Doesn't have water/sewer bill
Customer has stinky money or change!
Customer says "I have a dumb question"
Customer comes in right at the end of the shift
Make a customer laugh
Phones go down.
Customer complains about fee or prices of something
Do you have debit cards?
Customer says they didn't receive statement
Can I pay my loan over the phone with debit/credit card?