Customersays "I havea dumbquestion"Customerwants toskip apaymentCustomerhas stinkymoney orchange!CustomercomplainsCustomerasks howyou are butcontinues totalkCustomermentionsCOVIDUsed mybestcustomerservice voiceRefer acustomerto MarkSystemdoesn'tworkcorrectlyCustomercomplainsabout fee orprices ofsomethingNo idea whatcustomersays so yousmile andnodDoesn'thavewater/sewerbillCustomercomes inright at theend of theshiftCan I pay myloan over thephone withdebit/creditcard?Customermentionstheweather.Do youhave debitcards?Customersays theydidn't receivestatementGo out ofyour wayfor acustomerPhonesgodown.TransferA callCustomerarguesaboutbalanceMake acustomerlaughOverlyspecificcash backSomeonesays theyhave a quickquestionCustomersays "I havea dumbquestion"Customerwants toskip apaymentCustomerhas stinkymoney orchange!CustomercomplainsCustomerasks howyou are butcontinues totalkCustomermentionsCOVIDUsed mybestcustomerservice voiceRefer acustomerto MarkSystemdoesn'tworkcorrectlyCustomercomplainsabout fee orprices ofsomethingNo idea whatcustomersays so yousmile andnodDoesn'thavewater/sewerbillCustomercomes inright at theend of theshiftCan I pay myloan over thephone withdebit/creditcard?Customermentionstheweather.Do youhave debitcards?Customersays theydidn't receivestatementGo out ofyour wayfor acustomerPhonesgodown.TransferA callCustomerarguesaboutbalanceMake acustomerlaughOverlyspecificcash backSomeonesays theyhave a quickquestion

Banker's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer says "I have a dumb question"
  2. Customer wants to skip a payment
  3. Customer has stinky money or change!
  4. Customer complains
  5. Customer asks how you are but continues to talk
  6. Customer mentions COVID
  7. Used my best customer service voice
  8. Refer a customer to Mark
  9. System doesn't work correctly
  10. Customer complains about fee or prices of something
  11. No idea what customer says so you smile and nod
  12. Doesn't have water/sewer bill
  13. Customer comes in right at the end of the shift
  14. Can I pay my loan over the phone with debit/credit card?
  15. Customer mentions the weather.
  16. Do you have debit cards?
  17. Customer says they didn't receive statement
  18. Go out of your way for a customer
  19. Phones go down.
  20. Transfer A call
  21. Customer argues about balance
  22. Make a customer laugh
  23. Overly specific cash back
  24. Someone says they have a quick question