(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Overly specific cash back
Someone says they have a quick question
Customer mentions the weather.
Doesn't have water/sewer bill
Customer has stinky money or change!
Customer wants to skip a payment
Customer complains
Go out of your way for a customer
Transfer A call
Customer argues about balance
Customer mentions COVID
Customer comes in right at the end of the shift
Phones go down.
No idea what customer says so you smile and nod
Make a customer laugh
Customer complains about fee or prices of something
Do you have debit cards?
Customer says "I have a dumb question"
Customer says they didn't receive statement
Refer a customer to Mark
Can I pay my loan over the phone with debit/credit card?