(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Overly specific cash back
System doesn't work correctly
Used my best customer service voice
Doesn't have water/sewer bill
Customer complains
Phones go down.
Customer comes in right at the end of the shift
Customer argues about balance
Customer mentions COVID
Someone says they have a quick question
Transfer A call
No idea what customer says so you smile and nod
Customer mentions the weather.
Go out of your way for a customer
Customer complains about fee or prices of something
Customer has stinky money or change!
Customer says "I have a dumb question"
Do you have debit cards?
Make a customer laugh
Customer says they didn't receive statement
Refer a customer to Mark
Customer wants to skip a payment
Customer asks how you are but continues to talk
Can I pay my loan over the phone with debit/credit card?