(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer mentions COVID
Refer a customer to Mark
Used my best customer service voice
Customer says they didn't receive statement
Phones go down.
Transfer A call
Customer says "I have a dumb question"
Customer comes in right at the end of the shift
Customer complains about fee or prices of something
No idea what customer says so you smile and nod
Customer has stinky money or change!
Go out of your way for a customer
Make a customer laugh
Do you have debit cards?
System doesn't work correctly
Can I pay my loan over the phone with debit/credit card?