(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer comes in right at the end of the shift
System doesn't work correctly
Customer says they didn't receive statement
Customer mentions COVID
Customer complains about fee or prices of something
Transfer A call
Make a customer laugh
Used my best customer service voice
Can I pay my loan over the phone with debit/credit card?