Customercomes inright at theend of theshiftSystemdoesn'tworkcorrectlyCustomersays theydidn't receivestatementCustomermentionsCOVIDCustomercomplainsabout fee orprices ofsomethingTransferA callMake acustomerlaughUsed mybestcustomerservice voiceCan I pay myloan over thephone withdebit/creditcard?Customerasks howyou are butcontinues totalkNo idea whatcustomersays so yousmile andnodDo youhave debitcards?Doesn'thavewater/sewerbillCustomerwants toskip apaymentGo out ofyour wayfor acustomerPhonesgodown.Customermentionstheweather.Overlyspecificcash backCustomersays "I havea dumbquestion"Someonesays theyhave a quickquestionCustomerhas stinkymoney orchange!CustomerarguesaboutbalanceRefer acustomerto MarkCustomercomplainsCustomercomes inright at theend of theshiftSystemdoesn'tworkcorrectlyCustomersays theydidn't receivestatementCustomermentionsCOVIDCustomercomplainsabout fee orprices ofsomethingTransferA callMake acustomerlaughUsed mybestcustomerservice voiceCan I pay myloan over thephone withdebit/creditcard?Customerasks howyou are butcontinues totalkNo idea whatcustomersays so yousmile andnodDo youhave debitcards?Doesn'thavewater/sewerbillCustomerwants toskip apaymentGo out ofyour wayfor acustomerPhonesgodown.Customermentionstheweather.Overlyspecificcash backCustomersays "I havea dumbquestion"Someonesays theyhave a quickquestionCustomerhas stinkymoney orchange!CustomerarguesaboutbalanceRefer acustomerto MarkCustomercomplains

Banker's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer comes in right at the end of the shift
  2. System doesn't work correctly
  3. Customer says they didn't receive statement
  4. Customer mentions COVID
  5. Customer complains about fee or prices of something
  6. Transfer A call
  7. Make a customer laugh
  8. Used my best customer service voice
  9. Can I pay my loan over the phone with debit/credit card?
  10. Customer asks how you are but continues to talk
  11. No idea what customer says so you smile and nod
  12. Do you have debit cards?
  13. Doesn't have water/sewer bill
  14. Customer wants to skip a payment
  15. Go out of your way for a customer
  16. Phones go down.
  17. Customer mentions the weather.
  18. Overly specific cash back
  19. Customer says "I have a dumb question"
  20. Someone says they have a quick question
  21. Customer has stinky money or change!
  22. Customer argues about balance
  23. Refer a customer to Mark
  24. Customer complains