CustomermentionsCOVIDRefer acustomerto MarkUsed mybestcustomerservice voiceCustomersays theydidn't receivestatementPhonesgodown.TransferA callCustomersays "I havea dumbquestion"Customercomes inright at theend of theshiftCustomercomplainsabout fee orprices ofsomethingNo idea whatcustomersays so yousmile andnodCustomerhas stinkymoney orchange!Go out ofyour wayfor acustomerMake acustomerlaughDo youhave debitcards?Systemdoesn'tworkcorrectlyCan I pay myloan over thephone withdebit/creditcard?Someonesays theyhave a quickquestionOverlyspecificcash backCustomerarguesaboutbalanceCustomerasks howyou are butcontinues totalkDoesn'thavewater/sewerbillCustomermentionstheweather.Customerwants toskip apaymentCustomercomplainsCustomermentionsCOVIDRefer acustomerto MarkUsed mybestcustomerservice voiceCustomersays theydidn't receivestatementPhonesgodown.TransferA callCustomersays "I havea dumbquestion"Customercomes inright at theend of theshiftCustomercomplainsabout fee orprices ofsomethingNo idea whatcustomersays so yousmile andnodCustomerhas stinkymoney orchange!Go out ofyour wayfor acustomerMake acustomerlaughDo youhave debitcards?Systemdoesn'tworkcorrectlyCan I pay myloan over thephone withdebit/creditcard?Someonesays theyhave a quickquestionOverlyspecificcash backCustomerarguesaboutbalanceCustomerasks howyou are butcontinues totalkDoesn'thavewater/sewerbillCustomermentionstheweather.Customerwants toskip apaymentCustomercomplains

Banker's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer mentions COVID
  2. Refer a customer to Mark
  3. Used my best customer service voice
  4. Customer says they didn't receive statement
  5. Phones go down.
  6. Transfer A call
  7. Customer says "I have a dumb question"
  8. Customer comes in right at the end of the shift
  9. Customer complains about fee or prices of something
  10. No idea what customer says so you smile and nod
  11. Customer has stinky money or change!
  12. Go out of your way for a customer
  13. Make a customer laugh
  14. Do you have debit cards?
  15. System doesn't work correctly
  16. Can I pay my loan over the phone with debit/credit card?
  17. Someone says they have a quick question
  18. Overly specific cash back
  19. Customer argues about balance
  20. Customer asks how you are but continues to talk
  21. Doesn't have water/sewer bill
  22. Customer mentions the weather.
  23. Customer wants to skip a payment
  24. Customer complains