(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Someone says they have a quick question
Go out of your way for a customer
Customer mentions the weather.
System doesn't work correctly
Doesn't have water/sewer bill
Transfer A call
Customer wants to skip a payment
Used my best customer service voice
Customer comes in right at the end of the shift
Can I pay my loan over the phone with debit/credit card?
Do you have debit cards?
No idea what customer says so you smile and nod
Phones go down.
Customer says they didn't receive statement
Refer a customer to Mark
Make a customer laugh
Customer mentions COVID
Customer asks how you are but continues to talk
Overly specific cash back
Customer complains
Customer has stinky money or change!
Customer says "I have a dumb question"
Customer argues about balance
Customer complains about fee or prices of something
