(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer wants to skip a payment
System doesn't work correctly
Customer mentions the weather.
Make a customer laugh
Customer says "I have a dumb question"
Refer a customer to Mark
Doesn't have water/sewer bill
Customer complains about fee or prices of something
Transfer A call
Go out of your way for a customer
Customer says they didn't receive statement
Someone says they have a quick question
Customer mentions COVID
Customer asks how you are but continues to talk
No idea what customer says so you smile and nod
Customer comes in right at the end of the shift
Customer has stinky money or change!
Customer complains
Can I pay my loan over the phone with debit/credit card?
