No idea whatcustomersays so yousmile andnodPhonesgodown.Customersays "I havea dumbquestion"Customercomplainsabout fee orprices ofsomethingOverlyspecificcash backMake acustomerlaughGo out ofyour wayfor acustomerCan I pay myloan over thephone withdebit/creditcard?Systemdoesn'tworkcorrectlyCustomerhas stinkymoney orchange!Someonesays theyhave a quickquestionRefer acustomerto MarkDo youhave debitcards?Customercomes inright at theend of theshiftCustomercomplainsCustomerwants toskip apaymentCustomersays theydidn't receivestatementCustomermentionstheweather.CustomermentionsCOVIDTransferA callCustomerasks howyou are butcontinues totalkUsed mybestcustomerservice voiceCustomerarguesaboutbalanceDoesn'thavewater/sewerbillNo idea whatcustomersays so yousmile andnodPhonesgodown.Customersays "I havea dumbquestion"Customercomplainsabout fee orprices ofsomethingOverlyspecificcash backMake acustomerlaughGo out ofyour wayfor acustomerCan I pay myloan over thephone withdebit/creditcard?Systemdoesn'tworkcorrectlyCustomerhas stinkymoney orchange!Someonesays theyhave a quickquestionRefer acustomerto MarkDo youhave debitcards?Customercomes inright at theend of theshiftCustomercomplainsCustomerwants toskip apaymentCustomersays theydidn't receivestatementCustomermentionstheweather.CustomermentionsCOVIDTransferA callCustomerasks howyou are butcontinues totalkUsed mybestcustomerservice voiceCustomerarguesaboutbalanceDoesn'thavewater/sewerbill

Banker's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No idea what customer says so you smile and nod
  2. Phones go down.
  3. Customer says "I have a dumb question"
  4. Customer complains about fee or prices of something
  5. Overly specific cash back
  6. Make a customer laugh
  7. Go out of your way for a customer
  8. Can I pay my loan over the phone with debit/credit card?
  9. System doesn't work correctly
  10. Customer has stinky money or change!
  11. Someone says they have a quick question
  12. Refer a customer to Mark
  13. Do you have debit cards?
  14. Customer comes in right at the end of the shift
  15. Customer complains
  16. Customer wants to skip a payment
  17. Customer says they didn't receive statement
  18. Customer mentions the weather.
  19. Customer mentions COVID
  20. Transfer A call
  21. Customer asks how you are but continues to talk
  22. Used my best customer service voice
  23. Customer argues about balance
  24. Doesn't have water/sewer bill