(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer asks how you are but continues to talk
Customer mentions COVID
Go out of your way for a customer
Refer a customer to Mark
Can I pay my loan over the phone with debit/credit card?
Used my best customer service voice
No idea what customer says so you smile and nod
Make a customer laugh
Customer argues about balance
Doesn't have water/sewer bill
Customer comes in right at the end of the shift
Transfer A call
Customer has stinky money or change!
Overly specific cash back
Do you have debit cards?
Customer says they didn't receive statement
Customer wants to skip a payment
Phones go down.
Customer complains
Someone says they have a quick question
Customer says "I have a dumb question"
Customer mentions the weather.
System doesn't work correctly
Customer complains about fee or prices of something
