(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer complains
Customer mentions the weather.
System doesn't work correctly
Used my best customer service voice
Someone says they have a quick question
Customer argues about balance
No idea what customer says so you smile and nod
Make a customer laugh
Customer asks how you are but continues to talk
Overly specific cash back
Customer comes in right at the end of the shift
Customer says they didn't receive statement
Doesn't have water/sewer bill
Refer a customer to Mark
Phones go down.
Customer mentions COVID
Customer says "I have a dumb question"
Customer has stinky money or change!
Customer wants to skip a payment
Do you have debit cards?
Transfer A call
Can I pay my loan over the phone with debit/credit card?
Customer complains about fee or prices of something
