(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Someone says they have a quick question
No idea what customer says so you "smile and nod"
Customer wants to skip a payment
Customer argues about balance
Doesn't have water/sewer bill
Refer a customer to Mark
Customer says "I have a dumb question"
Customer comes in right at the end of the shift
Make a customer laugh
Customer asks how you are but continues to talk
Customer complains
Phones go down
Go out of your way for a customer
Customer has stink money or change
Used my best customer service voice
Customer mentions the weather
Overly specific cash back
Customer complains about fee or prices of something
System doesn't work correctly
Can I pay my loan over the phone with debit/credit card
