(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Make a customer laugh
Refer a customer to Mark
Customer says they didn't receive statement
Used my best customer service voice
Customer comes in right at the end of the shift
Phones go down
No idea what customer says so you "smile and nod"
Customer argues about balance
Do you have debit cards?
Customer wants to skip a payment
Overly specific cash back
Someone says they have a quick question
Customer says "I have a dumb question"
Customer mentions COVID
System doesn't work correctly
Customer has stink money or change
Customer complains
Go out of your way for a customer
Customer asks how you are but continues to talk
Customer mentions the weather
Can I pay my loan over the phone with debit/credit card
Transfer a call
Customer complains about fee or prices of something
