(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Phones go down
Used my best customer service voice
Customer argues about balance
Go out of your way for a customer
Customer complains
Customer comes in right at the end of the shift
Someone says they have a quick question
Overly specific cash back
Customer says they didn't receive statement
Doesn't have water/sewer bill
Can I pay my loan over the phone with debit/credit card
Customer wants to skip a payment
Refer a customer to Mark
Customer complains about fee or prices of something