(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Go out of your way for a customer
Customer comes in right at the end of the shift
Customer mentions the weather
Transfer a call
Overly specific cash back
Phones go down
Doesn't have water/sewer bill
Customer says they didn't receive statement
System doesn't work correctly
Refer a customer to Mark
Make a customer laugh
Someone says they have a quick question
No idea what customer says so you "smile and nod"
Do you have debit cards?
Customer asks how you are but continues to talk
Customer wants to skip a payment
Customer mentions COVID
Customer argues about balance
Used my best customer service voice
Customer has stink money or change
Customer complains
Customer complains about fee or prices of something
Customer says "I have a dumb question"
Can I pay my loan over the phone with debit/credit card
