I have enjoyed caring for you show positive behaviors blameless apology wash or sanitize hands smile use patient's name Let me take you where you need to go Is there anything else I can help you with? leave name &/or number focus/ listen carefully to concerns explain role or purpose duration explain delays give next steps (follow up) eye contact ask if now is a good time compliment coworker explain next steps say hello compliment patient knock on the door introduce self & role check patient's name and dob thank you I have enjoyed caring for you show positive behaviors blameless apology wash or sanitize hands smile use patient's name Let me take you where you need to go Is there anything else I can help you with? leave name &/or number focus/ listen carefully to concerns explain role or purpose duration explain delays give next steps (follow up) eye contact ask if now is a good time compliment coworker explain next steps say hello compliment patient knock on the door introduce self & role check patient's name and dob thank you
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I have enjoyed caring for you
show positive behaviors
blameless apology
wash or sanitize hands
smile
use patient's name
Let me take you where you need to go
Is there anything else I can help you with?
leave name &/or number
focus/ listen carefully to concerns
explain role or purpose
duration
explain delays
give next steps (follow up)
eye contact
ask if now is a good time
compliment coworker
explain next steps
say hello
compliment patient
knock on the door
introduce self & role
check patient's name and dob
thank you