ask if now is a good time duration knock on the door compliment coworker show positive behaviors check patient's name and dob wash or sanitize hands introduce self & role Let me take you where you need to go I have enjoyed caring for you explain delays smile thank you use patient's name eye contact give next steps (follow up) say hello compliment patient leave name &/or number blameless apology focus/ listen carefully to concerns Is there anything else I can help you with? explain next steps explain role or purpose ask if now is a good time duration knock on the door compliment coworker show positive behaviors check patient's name and dob wash or sanitize hands introduce self & role Let me take you where you need to go I have enjoyed caring for you explain delays smile thank you use patient's name eye contact give next steps (follow up) say hello compliment patient leave name &/or number blameless apology focus/ listen carefully to concerns Is there anything else I can help you with? explain next steps explain role or purpose
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
ask if now is a good time
duration
knock on the door
compliment coworker
show positive behaviors
check patient's name and dob
wash or sanitize hands
introduce self & role
Let me take you where you need to go
I have enjoyed caring for you
explain delays
smile
thank you
use patient's name
eye contact
give next steps (follow up)
say hello
compliment patient
leave name &/or number
blameless apology
focus/ listen carefully to concerns
Is there anything else I can help you with?
explain next steps
explain role or purpose