ask if now is a good time I have enjoyed caring for you thank you check patient's name and dob say hello use patient's name give next steps (follow up) introduce self & role compliment coworker blameless apology explain delays knock on the door explain role or purpose Is there anything else I can help you with? wash or sanitize hands eye contact Let me take you where you need to go explain next steps leave name &/or number smile focus/ listen carefully to concerns show positive behaviors duration compliment patient ask if now is a good time I have enjoyed caring for you thank you check patient's name and dob say hello use patient's name give next steps (follow up) introduce self & role compliment coworker blameless apology explain delays knock on the door explain role or purpose Is there anything else I can help you with? wash or sanitize hands eye contact Let me take you where you need to go explain next steps leave name &/or number smile focus/ listen carefully to concerns show positive behaviors duration compliment patient
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
ask if now is a good time
I have enjoyed caring for you
thank you
check patient's name and dob
say hello
use patient's name
give next steps (follow up)
introduce self & role
compliment coworker
blameless apology
explain delays
knock on the door
explain role or purpose
Is there anything else I can help you with?
wash or sanitize hands
eye contact
Let me take you where you need to go
explain next steps
leave name &/or number
smile
focus/ listen carefully to concerns
show positive behaviors
duration
compliment patient