smileexplainrole orpurposecomplimentpatientI haveenjoyedcaring foryouexplaindelaysIs thereanythingelse I canhelp youwith?introduceself &roleshowpositivebehaviorsask if nowis a goodtimethankyoucomplimentcoworkerusepatient'snamecheckpatient'sname anddobknockon thedoorwash orsanitizehandsfocus/listencarefully toconcernsleavename &/ornumberLet metake youwhere youneed to goblamelessapologysayhelloexplainnextstepseyecontactdurationgive nextsteps(follow up)smileexplainrole orpurposecomplimentpatientI haveenjoyedcaring foryouexplaindelaysIs thereanythingelse I canhelp youwith?introduceself &roleshowpositivebehaviorsask if nowis a goodtimethankyoucomplimentcoworkerusepatient'snamecheckpatient'sname anddobknockon thedoorwash orsanitizehandsfocus/listencarefully toconcernsleavename &/ornumberLet metake youwhere youneed to goblamelessapologysayhelloexplainnextstepseyecontactdurationgive nextsteps(follow up)

AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. smile
  2. explain role or purpose
  3. compliment patient
  4. I have enjoyed caring for you
  5. explain delays
  6. Is there anything else I can help you with?
  7. introduce self & role
  8. show positive behaviors
  9. ask if now is a good time
  10. thank you
  11. compliment coworker
  12. use patient's name
  13. check patient's name and dob
  14. knock on the door
  15. wash or sanitize hands
  16. focus/ listen carefully to concerns
  17. leave name &/or number
  18. Let me take you where you need to go
  19. blameless apology
  20. say hello
  21. explain next steps
  22. eye contact
  23. duration
  24. give next steps (follow up)