check patient's name and dob Let me take you where you need to go compliment patient explain role or purpose use patient's name explain delays knock on the door duration thank you wash or sanitize hands say hello compliment coworker blameless apology leave name &/or number show positive behaviors smile ask if now is a good time focus/ listen carefully to concerns I have enjoyed caring for you eye contact Is there anything else I can help you with? explain next steps introduce self & role give next steps (follow up) check patient's name and dob Let me take you where you need to go compliment patient explain role or purpose use patient's name explain delays knock on the door duration thank you wash or sanitize hands say hello compliment coworker blameless apology leave name &/or number show positive behaviors smile ask if now is a good time focus/ listen carefully to concerns I have enjoyed caring for you eye contact Is there anything else I can help you with? explain next steps introduce self & role give next steps (follow up)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
check patient's name and dob
Let me take you where you need to go
compliment patient
explain role or purpose
use patient's name
explain delays
knock on the door
duration
thank you
wash or sanitize hands
say hello
compliment coworker
blameless apology
leave name &/or number
show positive behaviors
smile
ask if now is a good time
focus/ listen carefully to concerns
I have enjoyed caring for you
eye contact
Is there anything else I can help you with?
explain next steps
introduce self & role
give next steps (follow up)