smile compliment coworker compliment patient eye contact explain delays say hello knock on the door focus/ listen carefully to concerns give next steps (follow up) blameless apology introduce self & role leave name &/or number ask if now is a good time use patient's name thank you explain next steps explain role or purpose show positive behaviors Let me take you where you need to go wash or sanitize hands duration I have enjoyed caring for you Is there anything else I can help you with? check patient's name and dob smile compliment coworker compliment patient eye contact explain delays say hello knock on the door focus/ listen carefully to concerns give next steps (follow up) blameless apology introduce self & role leave name &/or number ask if now is a good time use patient's name thank you explain next steps explain role or purpose show positive behaviors Let me take you where you need to go wash or sanitize hands duration I have enjoyed caring for you Is there anything else I can help you with? check patient's name and dob
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
smile
compliment coworker
compliment patient
eye contact
explain delays
say hello
knock on the door
focus/ listen carefully to concerns
give next steps (follow up)
blameless apology
introduce self & role
leave name &/or number
ask if now is a good time
use patient's name
thank you
explain next steps
explain role or purpose
show positive behaviors
Let me take you where you need to go
wash or sanitize hands
duration
I have enjoyed caring for you
Is there anything else I can help you with?
check patient's name and dob