introduce self & role smile eye contact thank you show positive behaviors knock on the door compliment patient I have enjoyed caring for you explain next steps leave name &/or number duration focus/ listen carefully to concerns explain delays use patient's name wash or sanitize hands Is there anything else I can help you with? say hello check patient's name and dob give next steps (follow up) explain role or purpose ask if now is a good time compliment coworker blameless apology Let me take you where you need to go introduce self & role smile eye contact thank you show positive behaviors knock on the door compliment patient I have enjoyed caring for you explain next steps leave name &/or number duration focus/ listen carefully to concerns explain delays use patient's name wash or sanitize hands Is there anything else I can help you with? say hello check patient's name and dob give next steps (follow up) explain role or purpose ask if now is a good time compliment coworker blameless apology Let me take you where you need to go
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
introduce self & role
smile
eye contact
thank you
show positive behaviors
knock on the door
compliment patient
I have enjoyed caring for you
explain next steps
leave name &/or number
duration
focus/ listen carefully to concerns
explain delays
use patient's name
wash or sanitize hands
Is there anything else I can help you with?
say hello
check patient's name and dob
give next steps (follow up)
explain role or purpose
ask if now is a good time
compliment coworker
blameless apology
Let me take you where you need to go