Let me take you where you need to go compliment coworker eye contact ask if now is a good time I have enjoyed caring for you Is there anything else I can help you with? compliment patient say hello use patient's name focus/ listen carefully to concerns show positive behaviors blameless apology thank you introduce self & role knock on the door smile explain next steps explain delays duration wash or sanitize hands give next steps (follow up) check patient's name and dob explain role or purpose leave name &/or number Let me take you where you need to go compliment coworker eye contact ask if now is a good time I have enjoyed caring for you Is there anything else I can help you with? compliment patient say hello use patient's name focus/ listen carefully to concerns show positive behaviors blameless apology thank you introduce self & role knock on the door smile explain next steps explain delays duration wash or sanitize hands give next steps (follow up) check patient's name and dob explain role or purpose leave name &/or number
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Let me take you where you need to go
compliment coworker
eye contact
ask if now is a good time
I have enjoyed caring for you
Is there anything else I can help you with?
compliment patient
say hello
use patient's name
focus/ listen carefully to concerns
show positive behaviors
blameless apology
thank you
introduce self & role
knock on the door
smile
explain next steps
explain delays
duration
wash or sanitize hands
give next steps (follow up)
check patient's name and dob
explain role or purpose
leave name &/or number