Is there anything else I can help you with? compliment coworker check patient's name and dob explain role or purpose focus/ listen carefully to concerns thank you give next steps (follow up) blameless apology eye contact wash or sanitize hands introduce self & role I have enjoyed caring for you show positive behaviors use patient's name explain delays say hello duration compliment patient knock on the door explain next steps Let me take you where you need to go ask if now is a good time smile leave name &/or number Is there anything else I can help you with? compliment coworker check patient's name and dob explain role or purpose focus/ listen carefully to concerns thank you give next steps (follow up) blameless apology eye contact wash or sanitize hands introduce self & role I have enjoyed caring for you show positive behaviors use patient's name explain delays say hello duration compliment patient knock on the door explain next steps Let me take you where you need to go ask if now is a good time smile leave name &/or number
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Is there anything else I can help you with?
compliment coworker
check patient's name and dob
explain role or purpose
focus/ listen carefully to concerns
thank you
give next steps (follow up)
blameless apology
eye contact
wash or sanitize hands
introduce self & role
I have enjoyed caring for you
show positive behaviors
use patient's name
explain delays
say hello
duration
compliment patient
knock on the door
explain next steps
Let me take you where you need to go
ask if now is a good time
smile
leave name &/or number