ask if nowis a goodtimeI haveenjoyedcaring foryouthankyoucheckpatient'sname anddobsayhellousepatient'snamegive nextsteps(follow up)introduceself &rolecomplimentcoworkerblamelessapologyexplaindelaysknockon thedoorexplainrole orpurposeIs thereanythingelse I canhelp youwith?wash orsanitizehandseyecontactLet metake youwhere youneed to goexplainnextstepsleavename &/ornumbersmilefocus/listencarefully toconcernsshowpositivebehaviorsdurationcomplimentpatientask if nowis a goodtimeI haveenjoyedcaring foryouthankyoucheckpatient'sname anddobsayhellousepatient'snamegive nextsteps(follow up)introduceself &rolecomplimentcoworkerblamelessapologyexplaindelaysknockon thedoorexplainrole orpurposeIs thereanythingelse I canhelp youwith?wash orsanitizehandseyecontactLet metake youwhere youneed to goexplainnextstepsleavename &/ornumbersmilefocus/listencarefully toconcernsshowpositivebehaviorsdurationcomplimentpatient

AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ask if now is a good time
  2. I have enjoyed caring for you
  3. thank you
  4. check patient's name and dob
  5. say hello
  6. use patient's name
  7. give next steps (follow up)
  8. introduce self & role
  9. compliment coworker
  10. blameless apology
  11. explain delays
  12. knock on the door
  13. explain role or purpose
  14. Is there anything else I can help you with?
  15. wash or sanitize hands
  16. eye contact
  17. Let me take you where you need to go
  18. explain next steps
  19. leave name &/or number
  20. smile
  21. focus/ listen carefully to concerns
  22. show positive behaviors
  23. duration
  24. compliment patient