check patient's name and dob blameless apology I have enjoyed caring for you wash or sanitize hands give next steps (follow up) leave name &/or number smile knock on the door Is there anything else I can help you with? introduce self & role focus/ listen carefully to concerns explain delays ask if now is a good time thank you compliment coworker show positive behaviors explain role or purpose compliment patient Let me take you where you need to go explain next steps duration say hello use patient's name eye contact check patient's name and dob blameless apology I have enjoyed caring for you wash or sanitize hands give next steps (follow up) leave name &/or number smile knock on the door Is there anything else I can help you with? introduce self & role focus/ listen carefully to concerns explain delays ask if now is a good time thank you compliment coworker show positive behaviors explain role or purpose compliment patient Let me take you where you need to go explain next steps duration say hello use patient's name eye contact
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
check patient's name and dob
blameless apology
I have enjoyed caring for you
wash or sanitize hands
give next steps (follow up)
leave name &/or number
smile
knock on the door
Is there anything else I can help you with?
introduce self & role
focus/ listen carefully to concerns
explain delays
ask if now is a good time
thank you
compliment coworker
show positive behaviors
explain role or purpose
compliment patient
Let me take you where you need to go
explain next steps
duration
say hello
use patient's name
eye contact