RefundCheckQuestionsDigitalDebitCardSecondaryVerificationFree!VaroBelieveQuestionDisputeInitiationNotateLast 4of CardAuthReversalDo aBrandedClosingExplainandSLAAsk Custto Updatetheir AppTaxReturnIovationBlockTaxSeasonPOS LimitIncreaseVaroAdvanceQuestionsCheckZendeskMobileWalletActivationACHTransferRun amacrousing ZDLightMobileCheckDepositRequestCust tosend indocsTempActivationReferralBonusQuestionHelp custself serviceby usingtheir appDisputeStatusUpdateCheckT24Use thecustomer'sname morethan onceExpressEmpathyDeclinedTransactionRefundCheckQuestionsDigitalDebitCardSecondaryVerificationFree!VaroBelieveQuestionDisputeInitiationNotateLast 4of CardAuthReversalDo aBrandedClosingExplainandSLAAsk Custto Updatetheir AppTaxReturnIovationBlockTaxSeasonPOS LimitIncreaseVaroAdvanceQuestionsCheckZendeskMobileWalletActivationACHTransferRun amacrousing ZDLightMobileCheckDepositRequestCust tosend indocsTempActivationReferralBonusQuestionHelp custself serviceby usingtheir appDisputeStatusUpdateCheckT24Use thecustomer'sname morethan onceExpressEmpathyDeclinedTransaction

Ballard's Mallards - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refund Check Questions
  2. Digital Debit Card
  3. Secondary Verification
  4. Free!
  5. Varo Believe Question
  6. Dispute Initiation
  7. Notate Last 4 of Card
  8. Auth Reversal
  9. Do a Branded Closing
  10. Explain and SLA
  11. Ask Cust to Update their App
  12. Tax Return
  13. Iovation Block
  14. Tax Season POS Limit Increase
  15. Varo Advance Questions
  16. Check Zendesk
  17. Mobile Wallet Activation
  18. ACH Transfer
  19. Run a macro using ZD Light
  20. Mobile Check Deposit
  21. Request Cust to send in docs
  22. Temp Activation
  23. Referral Bonus Question
  24. Help cust self service by using their app
  25. Dispute Status Update
  26. Check T24
  27. Use the customer's name more than once
  28. Express Empathy
  29. Declined Transaction