Use thecustomer'sname morethan onceRefundCheckQuestionsIovationBlockCheckZendeskVaroAdvanceQuestionsDeclinedTransactionTempActivationCheckT24Run amacrousing ZDLightDigitalDebitCardMobileWalletActivationMobileCheckDepositTaxSeasonPOS LimitIncreaseACHTransferDo aBrandedClosingExplainandSLAAsk Custto Updatetheir AppVaroBelieveQuestionDisputeStatusUpdateNotateLast 4of CardRequestCust tosend indocsFree!ReferralBonusQuestionAuthReversalDisputeInitiationTaxReturnHelp custself serviceby usingtheir appSecondaryVerificationExpressEmpathyUse thecustomer'sname morethan onceRefundCheckQuestionsIovationBlockCheckZendeskVaroAdvanceQuestionsDeclinedTransactionTempActivationCheckT24Run amacrousing ZDLightDigitalDebitCardMobileWalletActivationMobileCheckDepositTaxSeasonPOS LimitIncreaseACHTransferDo aBrandedClosingExplainandSLAAsk Custto Updatetheir AppVaroBelieveQuestionDisputeStatusUpdateNotateLast 4of CardRequestCust tosend indocsFree!ReferralBonusQuestionAuthReversalDisputeInitiationTaxReturnHelp custself serviceby usingtheir appSecondaryVerificationExpressEmpathy

Ballard's Mallards - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use the customer's name more than once
  2. Refund Check Questions
  3. Iovation Block
  4. Check Zendesk
  5. Varo Advance Questions
  6. Declined Transaction
  7. Temp Activation
  8. Check T24
  9. Run a macro using ZD Light
  10. Digital Debit Card
  11. Mobile Wallet Activation
  12. Mobile Check Deposit
  13. Tax Season POS Limit Increase
  14. ACH Transfer
  15. Do a Branded Closing
  16. Explain and SLA
  17. Ask Cust to Update their App
  18. Varo Believe Question
  19. Dispute Status Update
  20. Notate Last 4 of Card
  21. Request Cust to send in docs
  22. Free!
  23. Referral Bonus Question
  24. Auth Reversal
  25. Dispute Initiation
  26. Tax Return
  27. Help cust self service by using their app
  28. Secondary Verification
  29. Express Empathy