Find amissingjacket (for usor anotherstore)Issue anewtagLoanerKey ina tradeTell acustomerwhere therestroomsareVerify orFinalizea dealExecutepart C ofan SPOASign ina FLtitleTransfersomeoneto CECHelp acustomerw/ servicepickupWrite anodometerstatementOpen orclose adrawerGive acustomerCAF’s phonenumberTenderatransferPrint anappraisalofferBuy inanappraisalFile atleast 3jacketsESP/GAPcancellationSend aFedexCleanup theofficeDisbursementWildCard!CallanotherCarMaxlocationScana DLPartnerwithanotherdepartmentEmailCBOLearnsomethingnew(BusinessOffice related)Mark atitlesoldAdd missinginformationon a title orsupportingdocCompletesomethingin PATHf/uFix amessed uptitle (multipleerrors)Run adeal w/tradeClear up acommunicationsissueRun anMVCBuy in anappraisalwith POA,LOA, SS,etc.ReassignforanotherstoreTake adownpaymentCheckyouremailRun anOOS,business, orexceptiondealGet titlesforInventoryRun aCVR3 daypayoffWriteanAOC93.25(Takepaymentor refund)Transfera tagSign inan OOStitleCall acustomerCAFpaymentGet apayoff byphoneIssue atemptagDoublecount forsomeoneGet apayoffthroughDealertrackContractsCheckthemailRun adeal w/oa tradeCoacha peerReassign/bag“cool guys”Find amissingjacket (for usor anotherstore)Issue anewtagLoanerKey ina tradeTell acustomerwhere therestroomsareVerify orFinalizea dealExecutepart C ofan SPOASign ina FLtitleTransfersomeoneto CECHelp acustomerw/ servicepickupWrite anodometerstatementOpen orclose adrawerGive acustomerCAF’s phonenumberTenderatransferPrint anappraisalofferBuy inanappraisalFile atleast 3jacketsESP/GAPcancellationSend aFedexCleanup theofficeDisbursementWildCard!CallanotherCarMaxlocationScana DLPartnerwithanotherdepartmentEmailCBOLearnsomethingnew(BusinessOffice related)Mark atitlesoldAdd missinginformationon a title orsupportingdocCompletesomethingin PATHf/uFix amessed uptitle (multipleerrors)Run adeal w/tradeClear up acommunicationsissueRun anMVCBuy in anappraisalwith POA,LOA, SS,etc.ReassignforanotherstoreTake adownpaymentCheckyouremailRun anOOS,business, orexceptiondealGet titlesforInventoryRun aCVR3 daypayoffWriteanAOC93.25(Takepaymentor refund)Transfera tagSign inan OOStitleCall acustomerCAFpaymentGet apayoff byphoneIssue atemptagDoublecount forsomeoneGet apayoffthroughDealertrackContractsCheckthemailRun adeal w/oa tradeCoacha peerReassign/bag“cool guys”

BOA Bingo Name:__________ - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Find a missing jacket (for us or another store)
  2. Issue a new tag
  3. Loaner
  4. Key in a trade
  5. Tell a customer where the restrooms are
  6. Verify or Finalize a deal
  7. Execute part C of an SPOA
  8. Sign in a FL title
  9. Transfer someone to CEC
  10. Help a customer w/ service pickup
  11. Write an odometer statement
  12. Open or close a drawer
  13. Give a customer CAF’s phone number
  14. Tender a transfer
  15. Print an appraisal offer
  16. Buy in an appraisal
  17. File at least 3 jackets
  18. ESP/GAP cancellation
  19. Send a Fedex
  20. Clean up the office
  21. Disbursement
  22. Wild Card!
  23. Call another CarMax location
  24. Scan a DL
  25. Partner with another department
  26. Email CBO
  27. Learn something new (Business Office related)
  28. Mark a title sold
  29. Add missing information on a title or supporting doc
  30. Complete something in PATH f/u
  31. Fix a messed up title (multiple errors)
  32. Run a deal w/ trade
  33. Clear up a communications issue
  34. Run an MVC
  35. Buy in an appraisal with POA, LOA, SS, etc.
  36. Reassign for another store
  37. Take a down payment
  38. Check your email
  39. Run an OOS, business, or exception deal
  40. Get titles for Inventory
  41. Run a CVR
  42. 3 day payoff
  43. Write an AOC
  44. 93.25 (Take payment or refund)
  45. Transfer a tag
  46. Sign in an OOS title
  47. Call a customer
  48. CAF payment
  49. Get a payoff by phone
  50. Issue a temp tag
  51. Double count for someone
  52. Get a payoff through Dealertrack
  53. Contracts
  54. Check the mail
  55. Run a deal w/o a trade
  56. Coach a peer
  57. Reassign/bag “cool guys”