Sends Tech Input on TV is Wrong Cx Swears Asks for Credit Cx Apologizes Phone Issue Cx Thanks Rep 10 Minute Call Accidently on Mute Ongoing Issue w/ Other Cxs Device Was Unplugged Silence for 30 seconds Billing Question Cx makes small talk Cold Transfer Computer Working Slow Rep Laughs Silence for 15 seconds Conversation in Background Internet Issue Random Noise in Background Change of Address Failed Self Install Cx says Rep's Name Sends New Remote Cx Works from Home Cancel Service Rep has to Repeat Remote Issue "One moment, please.." Call Drops/ Hangs Up Rep Apologizes Cx has Help from Spouse test Escalates Issue Video Issue Makes Sounds/ Tongue Clicking Cx Uses Own Router Turn it Off/On Warm Transfer Change of Service Cx has to Repeat Create a Ticket Cx Laughs Asks for MGR Sends Tech Input on TV is Wrong Cx Swears Asks for Credit Cx Apologizes Phone Issue Cx Thanks Rep 10 Minute Call Accidently on Mute Ongoing Issue w/ Other Cxs Device Was Unplugged Silence for 30 seconds Billing Question Cx makes small talk Cold Transfer Computer Working Slow Rep Laughs Silence for 15 seconds Conversation in Background Internet Issue Random Noise in Background Change of Address Failed Self Install Cx says Rep's Name Sends New Remote Cx Works from Home Cancel Service Rep has to Repeat Remote Issue "One moment, please.." Call Drops/ Hangs Up Rep Apologizes Cx has Help from Spouse test Escalates Issue Video Issue Makes Sounds/ Tongue Clicking Cx Uses Own Router Turn it Off/On Warm Transfer Change of Service Cx has to Repeat Create a Ticket Cx Laughs Asks for MGR
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Sends Tech
Input on TV is Wrong
Cx Swears
Asks for Credit
Cx Apologizes
Phone Issue
Cx Thanks Rep
10 Minute Call
Accidently on Mute
Ongoing Issue w/ Other Cxs
Device Was Unplugged
Silence for 30 seconds
Billing Question
Cx makes small talk
Cold Transfer
Computer Working Slow
Rep Laughs
Silence for 15 seconds
Conversation in Background
Internet Issue
Random Noise in Background
Change of Address
Failed Self Install
Cx says Rep's Name
Sends New Remote
Cx Works from Home
Cancel Service
Rep has to Repeat
Remote Issue
"One moment, please.."
Call Drops/
Hangs Up
Rep Apologizes
Cx has Help from Spouse
test
Escalates Issue
Video Issue
Makes Sounds/ Tongue Clicking
Cx Uses Own Router
Turn it Off/On
Warm Transfer
Change of Service
Cx has to Repeat
Create a Ticket
Cx Laughs
Asks for MGR