VideoIssueAsksforMGRSendsNewRemoteCxSwearsCxApologizesSilencefor 15secondsRephas toRepeattestAccidentlyon MuteCx saysRep'sNameDeviceWasUnpluggedCx hastoRepeatChangeofAddressSendsTechFailedSelfInstallRepLaughsCxmakessmall talkCreateaTicket10MinuteCallRandomNoise inBackgroundCx hasHelp fromSpouseMakesSounds/TongueClickingTurn itOff/OnColdTransferAsksforCreditComputerWorkingSlowWarmTransferCx UsesOwnRouterCallDrops/Hangs UpRepApologizes"Onemoment,please.."EscalatesIssueRemoteIssuePhoneIssueSilencefor 30secondsChangeofServiceConversationinBackgroundOngoingIssue w/Other CxsBillingQuestionCancelServiceCx WorksfromHomeInput onTV isWrongCxLaughsInternetIssueCxThanksRepVideoIssueAsksforMGRSendsNewRemoteCxSwearsCxApologizesSilencefor 15secondsRephas toRepeattestAccidentlyon MuteCx saysRep'sNameDeviceWasUnpluggedCx hastoRepeatChangeofAddressSendsTechFailedSelfInstallRepLaughsCxmakessmall talkCreateaTicket10MinuteCallRandomNoise inBackgroundCx hasHelp fromSpouseMakesSounds/TongueClickingTurn itOff/OnColdTransferAsksforCreditComputerWorkingSlowWarmTransferCx UsesOwnRouterCallDrops/Hangs UpRepApologizes"Onemoment,please.."EscalatesIssueRemoteIssuePhoneIssueSilencefor 30secondsChangeofServiceConversationinBackgroundOngoingIssue w/Other CxsBillingQuestionCancelServiceCx WorksfromHomeInput onTV isWrongCxLaughsInternetIssueCxThanksRep

Charter BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Video Issue
  2. Asks for MGR
  3. Sends New Remote
  4. Cx Swears
  5. Cx Apologizes
  6. Silence for 15 seconds
  7. Rep has to Repeat
  8. test
  9. Accidently on Mute
  10. Cx says Rep's Name
  11. Device Was Unplugged
  12. Cx has to Repeat
  13. Change of Address
  14. Sends Tech
  15. Failed Self Install
  16. Rep Laughs
  17. Cx makes small talk
  18. Create a Ticket
  19. 10 Minute Call
  20. Random Noise in Background
  21. Cx has Help from Spouse
  22. Makes Sounds/ Tongue Clicking
  23. Turn it Off/On
  24. Cold Transfer
  25. Asks for Credit
  26. Computer Working Slow
  27. Warm Transfer
  28. Cx Uses Own Router
  29. Call Drops/ Hangs Up
  30. Rep Apologizes
  31. "One moment, please.."
  32. Escalates Issue
  33. Remote Issue
  34. Phone Issue
  35. Silence for 30 seconds
  36. Change of Service
  37. Conversation in Background
  38. Ongoing Issue w/ Other Cxs
  39. Billing Question
  40. Cancel Service
  41. Cx Works from Home
  42. Input on TV is Wrong
  43. Cx Laughs
  44. Internet Issue
  45. Cx Thanks Rep