Cx saysRep'sNameCreateaTicketCx WorksfromHomeCxSwearsCxApologizesAccidentlyon MuteAsksforMGRAsksforCreditRepApologizes"Onemoment,please.."Silencefor 15secondsInternetIssueChangeofAddressPhoneIssueComputerWorkingSlow10MinuteCallFailedSelfInstallSendsNewRemoteCx hasHelp fromSpouseCxThanksRepVideoIssueInput onTV isWrongCancelServiceDeviceWasUnpluggedTurn itOff/OnWarmTransferMakesSounds/TongueClickingCallDrops/Hangs UpColdTransferEscalatesIssueCx hastoRepeatConversationinBackgroundRemoteIssueSilencefor 30secondsBillingQuestionOngoingIssue w/Other CxstestCxmakessmall talkRepLaughsCx UsesOwnRouterChangeofServiceRandomNoise inBackgroundCxLaughsSendsTechRephas toRepeatCx saysRep'sNameCreateaTicketCx WorksfromHomeCxSwearsCxApologizesAccidentlyon MuteAsksforMGRAsksforCreditRepApologizes"Onemoment,please.."Silencefor 15secondsInternetIssueChangeofAddressPhoneIssueComputerWorkingSlow10MinuteCallFailedSelfInstallSendsNewRemoteCx hasHelp fromSpouseCxThanksRepVideoIssueInput onTV isWrongCancelServiceDeviceWasUnpluggedTurn itOff/OnWarmTransferMakesSounds/TongueClickingCallDrops/Hangs UpColdTransferEscalatesIssueCx hastoRepeatConversationinBackgroundRemoteIssueSilencefor 30secondsBillingQuestionOngoingIssue w/Other CxstestCxmakessmall talkRepLaughsCx UsesOwnRouterChangeofServiceRandomNoise inBackgroundCxLaughsSendsTechRephas toRepeat

Charter BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cx says Rep's Name
  2. Create a Ticket
  3. Cx Works from Home
  4. Cx Swears
  5. Cx Apologizes
  6. Accidently on Mute
  7. Asks for MGR
  8. Asks for Credit
  9. Rep Apologizes
  10. "One moment, please.."
  11. Silence for 15 seconds
  12. Internet Issue
  13. Change of Address
  14. Phone Issue
  15. Computer Working Slow
  16. 10 Minute Call
  17. Failed Self Install
  18. Sends New Remote
  19. Cx has Help from Spouse
  20. Cx Thanks Rep
  21. Video Issue
  22. Input on TV is Wrong
  23. Cancel Service
  24. Device Was Unplugged
  25. Turn it Off/On
  26. Warm Transfer
  27. Makes Sounds/ Tongue Clicking
  28. Call Drops/ Hangs Up
  29. Cold Transfer
  30. Escalates Issue
  31. Cx has to Repeat
  32. Conversation in Background
  33. Remote Issue
  34. Silence for 30 seconds
  35. Billing Question
  36. Ongoing Issue w/ Other Cxs
  37. test
  38. Cx makes small talk
  39. Rep Laughs
  40. Cx Uses Own Router
  41. Change of Service
  42. Random Noise in Background
  43. Cx Laughs
  44. Sends Tech
  45. Rep has to Repeat