ChangeofService"Onemoment,please.."AsksforCreditCxThanksRepCallDrops/Hangs UpCx hastoRepeatSilencefor 30secondsRemoteIssueAccidentlyon MuteFailedSelfInstallCx hasHelp fromSpousetestCx UsesOwnRouterColdTransferBillingQuestion10MinuteCallDeviceWasUnpluggedPhoneIssueInternetIssueRepApologizesCxmakessmall talkChangeofAddressWarmTransferCxSwearsAsksforMGRCx saysRep'sNameSilencefor 15secondsInput onTV isWrongCancelServiceMakesSounds/TongueClickingRephas toRepeatOngoingIssue w/Other CxsCxApologizesComputerWorkingSlowVideoIssueRepLaughsCx WorksfromHomeRandomNoise inBackgroundSendsTechSendsNewRemoteEscalatesIssueConversationinBackgroundTurn itOff/OnCxLaughsCreateaTicketChangeofService"Onemoment,please.."AsksforCreditCxThanksRepCallDrops/Hangs UpCx hastoRepeatSilencefor 30secondsRemoteIssueAccidentlyon MuteFailedSelfInstallCx hasHelp fromSpousetestCx UsesOwnRouterColdTransferBillingQuestion10MinuteCallDeviceWasUnpluggedPhoneIssueInternetIssueRepApologizesCxmakessmall talkChangeofAddressWarmTransferCxSwearsAsksforMGRCx saysRep'sNameSilencefor 15secondsInput onTV isWrongCancelServiceMakesSounds/TongueClickingRephas toRepeatOngoingIssue w/Other CxsCxApologizesComputerWorkingSlowVideoIssueRepLaughsCx WorksfromHomeRandomNoise inBackgroundSendsTechSendsNewRemoteEscalatesIssueConversationinBackgroundTurn itOff/OnCxLaughsCreateaTicket

Charter BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Change of Service
  2. "One moment, please.."
  3. Asks for Credit
  4. Cx Thanks Rep
  5. Call Drops/ Hangs Up
  6. Cx has to Repeat
  7. Silence for 30 seconds
  8. Remote Issue
  9. Accidently on Mute
  10. Failed Self Install
  11. Cx has Help from Spouse
  12. test
  13. Cx Uses Own Router
  14. Cold Transfer
  15. Billing Question
  16. 10 Minute Call
  17. Device Was Unplugged
  18. Phone Issue
  19. Internet Issue
  20. Rep Apologizes
  21. Cx makes small talk
  22. Change of Address
  23. Warm Transfer
  24. Cx Swears
  25. Asks for MGR
  26. Cx says Rep's Name
  27. Silence for 15 seconds
  28. Input on TV is Wrong
  29. Cancel Service
  30. Makes Sounds/ Tongue Clicking
  31. Rep has to Repeat
  32. Ongoing Issue w/ Other Cxs
  33. Cx Apologizes
  34. Computer Working Slow
  35. Video Issue
  36. Rep Laughs
  37. Cx Works from Home
  38. Random Noise in Background
  39. Sends Tech
  40. Sends New Remote
  41. Escalates Issue
  42. Conversation in Background
  43. Turn it Off/On
  44. Cx Laughs
  45. Create a Ticket