Change of Service "One moment, please.." Asks for Credit Cx Thanks Rep Call Drops/ Hangs Up Cx has to Repeat Silence for 30 seconds Remote Issue Accidently on Mute Failed Self Install Cx has Help from Spouse test Cx Uses Own Router Cold Transfer Billing Question 10 Minute Call Device Was Unplugged Phone Issue Internet Issue Rep Apologizes Cx makes small talk Change of Address Warm Transfer Cx Swears Asks for MGR Cx says Rep's Name Silence for 15 seconds Input on TV is Wrong Cancel Service Makes Sounds/ Tongue Clicking Rep has to Repeat Ongoing Issue w/ Other Cxs Cx Apologizes Computer Working Slow Video Issue Rep Laughs Cx Works from Home Random Noise in Background Sends Tech Sends New Remote Escalates Issue Conversation in Background Turn it Off/On Cx Laughs Create a Ticket Change of Service "One moment, please.." Asks for Credit Cx Thanks Rep Call Drops/ Hangs Up Cx has to Repeat Silence for 30 seconds Remote Issue Accidently on Mute Failed Self Install Cx has Help from Spouse test Cx Uses Own Router Cold Transfer Billing Question 10 Minute Call Device Was Unplugged Phone Issue Internet Issue Rep Apologizes Cx makes small talk Change of Address Warm Transfer Cx Swears Asks for MGR Cx says Rep's Name Silence for 15 seconds Input on TV is Wrong Cancel Service Makes Sounds/ Tongue Clicking Rep has to Repeat Ongoing Issue w/ Other Cxs Cx Apologizes Computer Working Slow Video Issue Rep Laughs Cx Works from Home Random Noise in Background Sends Tech Sends New Remote Escalates Issue Conversation in Background Turn it Off/On Cx Laughs Create a Ticket
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Change of Service
"One moment, please.."
Asks for Credit
Cx Thanks Rep
Call Drops/
Hangs Up
Cx has to Repeat
Silence for 30 seconds
Remote Issue
Accidently on Mute
Failed Self Install
Cx has Help from Spouse
test
Cx Uses Own Router
Cold Transfer
Billing Question
10 Minute Call
Device Was Unplugged
Phone Issue
Internet Issue
Rep Apologizes
Cx makes small talk
Change of Address
Warm Transfer
Cx Swears
Asks for MGR
Cx says Rep's Name
Silence for 15 seconds
Input on TV is Wrong
Cancel Service
Makes Sounds/ Tongue Clicking
Rep has to Repeat
Ongoing Issue w/ Other Cxs
Cx Apologizes
Computer Working Slow
Video Issue
Rep Laughs
Cx Works from Home
Random Noise in Background
Sends Tech
Sends New Remote
Escalates Issue
Conversation in Background
Turn it Off/On
Cx Laughs
Create a Ticket