Cxmakessmall talkColdTransferPhoneIssueAsksforMGRCx saysRep'sNameSilencefor 15secondsChangeofAddressEscalatesIssueCreateaTicketVideoIssueCx UsesOwnRouterCxSwearsCxThanksRepSendsNewRemoteOngoingIssue w/Other CxsTurn itOff/OnCallDrops/Hangs UpComputerWorkingSlowChangeofServiceWarmTransferFailedSelfInstallDeviceWasUnpluggedRandomNoise inBackgroundCxLaughsSendsTechCx WorksfromHomeCx hastoRepeatAccidentlyon MuteCancelServiceAsksforCredittestRemoteIssueConversationinBackgroundCx hasHelp fromSpouseRephas toRepeatSilencefor 30secondsRepLaughs"Onemoment,please.."Input onTV isWrong10MinuteCallInternetIssueCxApologizesRepApologizesMakesSounds/TongueClickingBillingQuestionCxmakessmall talkColdTransferPhoneIssueAsksforMGRCx saysRep'sNameSilencefor 15secondsChangeofAddressEscalatesIssueCreateaTicketVideoIssueCx UsesOwnRouterCxSwearsCxThanksRepSendsNewRemoteOngoingIssue w/Other CxsTurn itOff/OnCallDrops/Hangs UpComputerWorkingSlowChangeofServiceWarmTransferFailedSelfInstallDeviceWasUnpluggedRandomNoise inBackgroundCxLaughsSendsTechCx WorksfromHomeCx hastoRepeatAccidentlyon MuteCancelServiceAsksforCredittestRemoteIssueConversationinBackgroundCx hasHelp fromSpouseRephas toRepeatSilencefor 30secondsRepLaughs"Onemoment,please.."Input onTV isWrong10MinuteCallInternetIssueCxApologizesRepApologizesMakesSounds/TongueClickingBillingQuestion

Charter BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cx makes small talk
  2. Cold Transfer
  3. Phone Issue
  4. Asks for MGR
  5. Cx says Rep's Name
  6. Silence for 15 seconds
  7. Change of Address
  8. Escalates Issue
  9. Create a Ticket
  10. Video Issue
  11. Cx Uses Own Router
  12. Cx Swears
  13. Cx Thanks Rep
  14. Sends New Remote
  15. Ongoing Issue w/ Other Cxs
  16. Turn it Off/On
  17. Call Drops/ Hangs Up
  18. Computer Working Slow
  19. Change of Service
  20. Warm Transfer
  21. Failed Self Install
  22. Device Was Unplugged
  23. Random Noise in Background
  24. Cx Laughs
  25. Sends Tech
  26. Cx Works from Home
  27. Cx has to Repeat
  28. Accidently on Mute
  29. Cancel Service
  30. Asks for Credit
  31. test
  32. Remote Issue
  33. Conversation in Background
  34. Cx has Help from Spouse
  35. Rep has to Repeat
  36. Silence for 30 seconds
  37. Rep Laughs
  38. "One moment, please.."
  39. Input on TV is Wrong
  40. 10 Minute Call
  41. Internet Issue
  42. Cx Apologizes
  43. Rep Apologizes
  44. Makes Sounds/ Tongue Clicking
  45. Billing Question