Do atrainingonConnectDo atrainingon InitiatePlay aquestiongameObserveInitiateand givefeedbackObserve theGreeter'seffectivenessand givefeedbackObserve atransactionRoleplayan emailcaptureSet a smallgoal forsomeone& follow upObserve andgive feedbackon nonverbalcommunicationRoleplayasking forthe saleAsk anassociate aboutfeedbackthey'vereceivedObserveConnectand givefeedbackObserveInformand givefeedbackCheck inwith aSpecialistObserveWrap Upand givefeedbackTrain onCC% &behaviorsDo atrainingon InformDo atrainingon WrapUpTrain onUPT &behaviorsCheck inafter theinteractionand getcuriousRoleplaysuggestinganotheritemRoleplaya CBCCaskObserve witha Specialist.have themgive thefeedbackGive them asku andhave themrecommend3 other itemsDo atrainingonConnectDo atrainingon InitiatePlay aquestiongameObserveInitiateand givefeedbackObserve theGreeter'seffectivenessand givefeedbackObserve atransactionRoleplayan emailcaptureSet a smallgoal forsomeone& follow upObserve andgive feedbackon nonverbalcommunicationRoleplayasking forthe saleAsk anassociate aboutfeedbackthey'vereceivedObserveConnectand givefeedbackObserveInformand givefeedbackCheck inwith aSpecialistObserveWrap Upand givefeedbackTrain onCC% &behaviorsDo atrainingon InformDo atrainingon WrapUpTrain onUPT &behaviorsCheck inafter theinteractionand getcuriousRoleplaysuggestinganotheritemRoleplaya CBCCaskObserve witha Specialist.have themgive thefeedbackGive them asku andhave themrecommend3 other items

MOD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do a training on Connect
  2. Do a training on Initiate
  3. Play a question game
  4. Observe Initiate and give feedback
  5. Observe the Greeter's effectiveness and give feedback
  6. Observe a transaction
  7. Roleplay an email capture
  8. Set a small goal for someone & follow up
  9. Observe and give feedback on nonverbal communication
  10. Roleplay asking for the sale
  11. Ask an associate about feedback they've received
  12. Observe Connect and give feedback
  13. Observe Inform and give feedback
  14. Check in with a Specialist
  15. Observe Wrap Up and give feedback
  16. Train on CC% & behaviors
  17. Do a training on Inform
  18. Do a training on Wrap Up
  19. Train on UPT & behaviors
  20. Check in after the interaction and get curious
  21. Roleplay suggesting another item
  22. Roleplay a CBCC ask
  23. Observe with a Specialist. have them give the feedback
  24. Give them a sku and have them recommend 3 other items