Roleplaya CBCCaskRoleplayan emailcaptureObserve andgive feedbackon nonverbalcommunicationDo atrainingonConnectDo atrainingon InitiateObserveWrap Upand givefeedbackDo atrainingon InformPlay aquestiongameObserveInitiateand givefeedbackObserve theGreeter'seffectivenessand givefeedbackObserveConnectand givefeedbackDo atrainingon WrapUpGive them asku andhave themrecommend3 other itemsCheck inafter theinteractionand getcuriousTrain onUPT &behaviorsObserve atransactionObserveInformand givefeedbackRoleplayasking forthe saleObserve witha Specialist.have themgive thefeedbackRoleplaysuggestinganotheritemAsk anassociate aboutfeedbackthey'vereceivedTrain onCC% &behaviorsSet a smallgoal forsomeone& follow upCheck inwith aSpecialistRoleplaya CBCCaskRoleplayan emailcaptureObserve andgive feedbackon nonverbalcommunicationDo atrainingonConnectDo atrainingon InitiateObserveWrap Upand givefeedbackDo atrainingon InformPlay aquestiongameObserveInitiateand givefeedbackObserve theGreeter'seffectivenessand givefeedbackObserveConnectand givefeedbackDo atrainingon WrapUpGive them asku andhave themrecommend3 other itemsCheck inafter theinteractionand getcuriousTrain onUPT &behaviorsObserve atransactionObserveInformand givefeedbackRoleplayasking forthe saleObserve witha Specialist.have themgive thefeedbackRoleplaysuggestinganotheritemAsk anassociate aboutfeedbackthey'vereceivedTrain onCC% &behaviorsSet a smallgoal forsomeone& follow upCheck inwith aSpecialist

MOD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Roleplay a CBCC ask
  2. Roleplay an email capture
  3. Observe and give feedback on nonverbal communication
  4. Do a training on Connect
  5. Do a training on Initiate
  6. Observe Wrap Up and give feedback
  7. Do a training on Inform
  8. Play a question game
  9. Observe Initiate and give feedback
  10. Observe the Greeter's effectiveness and give feedback
  11. Observe Connect and give feedback
  12. Do a training on Wrap Up
  13. Give them a sku and have them recommend 3 other items
  14. Check in after the interaction and get curious
  15. Train on UPT & behaviors
  16. Observe a transaction
  17. Observe Inform and give feedback
  18. Roleplay asking for the sale
  19. Observe with a Specialist. have them give the feedback
  20. Roleplay suggesting another item
  21. Ask an associate about feedback they've received
  22. Train on CC% & behaviors
  23. Set a small goal for someone & follow up
  24. Check in with a Specialist