ObserveConnectand givefeedbackDo atrainingon InitiateCheck inwith aSpecialistTrain onUPT &behaviorsObserve atransactionObserveWrap Upand givefeedbackObserve andgive feedbackon nonverbalcommunicationObserveInformand givefeedbackDo atrainingon InformSet a smallgoal forsomeone& follow upTrain onCC% &behaviorsGive them asku andhave themrecommend3 other itemsRoleplaysuggestinganotheritemAsk anassociate aboutfeedbackthey'vereceivedRoleplaya CBCCaskDo atrainingon WrapUpDo atrainingonConnectObserve theGreeter'seffectivenessand givefeedbackObserveInitiateand givefeedbackCheck inafter theinteractionand getcuriousObserve witha Specialist.have themgive thefeedbackPlay aquestiongameRoleplayasking forthe saleRoleplayan emailcaptureObserveConnectand givefeedbackDo atrainingon InitiateCheck inwith aSpecialistTrain onUPT &behaviorsObserve atransactionObserveWrap Upand givefeedbackObserve andgive feedbackon nonverbalcommunicationObserveInformand givefeedbackDo atrainingon InformSet a smallgoal forsomeone& follow upTrain onCC% &behaviorsGive them asku andhave themrecommend3 other itemsRoleplaysuggestinganotheritemAsk anassociate aboutfeedbackthey'vereceivedRoleplaya CBCCaskDo atrainingon WrapUpDo atrainingonConnectObserve theGreeter'seffectivenessand givefeedbackObserveInitiateand givefeedbackCheck inafter theinteractionand getcuriousObserve witha Specialist.have themgive thefeedbackPlay aquestiongameRoleplayasking forthe saleRoleplayan emailcapture

MOD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Observe Connect and give feedback
  2. Do a training on Initiate
  3. Check in with a Specialist
  4. Train on UPT & behaviors
  5. Observe a transaction
  6. Observe Wrap Up and give feedback
  7. Observe and give feedback on nonverbal communication
  8. Observe Inform and give feedback
  9. Do a training on Inform
  10. Set a small goal for someone & follow up
  11. Train on CC% & behaviors
  12. Give them a sku and have them recommend 3 other items
  13. Roleplay suggesting another item
  14. Ask an associate about feedback they've received
  15. Roleplay a CBCC ask
  16. Do a training on Wrap Up
  17. Do a training on Connect
  18. Observe the Greeter's effectiveness and give feedback
  19. Observe Initiate and give feedback
  20. Check in after the interaction and get curious
  21. Observe with a Specialist. have them give the feedback
  22. Play a question game
  23. Roleplay asking for the sale
  24. Roleplay an email capture