Observe theGreeter'seffectivenessand givefeedbackDo atrainingonConnectTrain onUPT &behaviorsObserveInitiateand givefeedbackAsk anassociate aboutfeedbackthey'vereceivedCheck inwith aSpecialistRoleplayan emailcaptureRoleplayasking forthe saleRoleplaya CBCCaskDo atrainingon InformObserveConnectand givefeedbackSet a smallgoal forsomeone& follow upDo atrainingon WrapUpObserve andgive feedbackon nonverbalcommunicationObserve atransactionGive them asku andhave themrecommend3 other itemsObserveWrap Upand givefeedbackRoleplaysuggestinganotheritemObserve witha Specialist.have themgive thefeedbackTrain onCC% &behaviorsDo atrainingon InitiateCheck inafter theinteractionand getcuriousPlay aquestiongameObserveInformand givefeedbackObserve theGreeter'seffectivenessand givefeedbackDo atrainingonConnectTrain onUPT &behaviorsObserveInitiateand givefeedbackAsk anassociate aboutfeedbackthey'vereceivedCheck inwith aSpecialistRoleplayan emailcaptureRoleplayasking forthe saleRoleplaya CBCCaskDo atrainingon InformObserveConnectand givefeedbackSet a smallgoal forsomeone& follow upDo atrainingon WrapUpObserve andgive feedbackon nonverbalcommunicationObserve atransactionGive them asku andhave themrecommend3 other itemsObserveWrap Upand givefeedbackRoleplaysuggestinganotheritemObserve witha Specialist.have themgive thefeedbackTrain onCC% &behaviorsDo atrainingon InitiateCheck inafter theinteractionand getcuriousPlay aquestiongameObserveInformand givefeedback

MOD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Observe the Greeter's effectiveness and give feedback
  2. Do a training on Connect
  3. Train on UPT & behaviors
  4. Observe Initiate and give feedback
  5. Ask an associate about feedback they've received
  6. Check in with a Specialist
  7. Roleplay an email capture
  8. Roleplay asking for the sale
  9. Roleplay a CBCC ask
  10. Do a training on Inform
  11. Observe Connect and give feedback
  12. Set a small goal for someone & follow up
  13. Do a training on Wrap Up
  14. Observe and give feedback on nonverbal communication
  15. Observe a transaction
  16. Give them a sku and have them recommend 3 other items
  17. Observe Wrap Up and give feedback
  18. Roleplay suggesting another item
  19. Observe with a Specialist. have them give the feedback
  20. Train on CC% & behaviors
  21. Do a training on Initiate
  22. Check in after the interaction and get curious
  23. Play a question game
  24. Observe Inform and give feedback