RoleplaysuggestinganotheritemObserveConnectand givefeedbackObserve theGreeter'seffectivenessand givefeedbackObserveInitiateand givefeedbackDo atrainingon InformTrain onUPT &behaviorsRoleplayasking forthe saleCheck inwith aSpecialistRoleplaya CBCCaskSet a smallgoal forsomeone& follow upPlay aquestiongameDo atrainingon InitiateObserveInformand givefeedbackObserve atransactionObserve andgive feedbackon nonverbalcommunicationDo atrainingonConnectTrain onCC% &behaviorsGive them asku andhave themrecommend3 other itemsObserveWrap Upand givefeedbackObserve witha Specialist.have themgive thefeedbackAsk anassociate aboutfeedbackthey'vereceivedRoleplayan emailcaptureCheck inafter theinteractionand getcuriousDo atrainingon WrapUpRoleplaysuggestinganotheritemObserveConnectand givefeedbackObserve theGreeter'seffectivenessand givefeedbackObserveInitiateand givefeedbackDo atrainingon InformTrain onUPT &behaviorsRoleplayasking forthe saleCheck inwith aSpecialistRoleplaya CBCCaskSet a smallgoal forsomeone& follow upPlay aquestiongameDo atrainingon InitiateObserveInformand givefeedbackObserve atransactionObserve andgive feedbackon nonverbalcommunicationDo atrainingonConnectTrain onCC% &behaviorsGive them asku andhave themrecommend3 other itemsObserveWrap Upand givefeedbackObserve witha Specialist.have themgive thefeedbackAsk anassociate aboutfeedbackthey'vereceivedRoleplayan emailcaptureCheck inafter theinteractionand getcuriousDo atrainingon WrapUp

MOD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Roleplay suggesting another item
  2. Observe Connect and give feedback
  3. Observe the Greeter's effectiveness and give feedback
  4. Observe Initiate and give feedback
  5. Do a training on Inform
  6. Train on UPT & behaviors
  7. Roleplay asking for the sale
  8. Check in with a Specialist
  9. Roleplay a CBCC ask
  10. Set a small goal for someone & follow up
  11. Play a question game
  12. Do a training on Initiate
  13. Observe Inform and give feedback
  14. Observe a transaction
  15. Observe and give feedback on nonverbal communication
  16. Do a training on Connect
  17. Train on CC% & behaviors
  18. Give them a sku and have them recommend 3 other items
  19. Observe Wrap Up and give feedback
  20. Observe with a Specialist. have them give the feedback
  21. Ask an associate about feedback they've received
  22. Roleplay an email capture
  23. Check in after the interaction and get curious
  24. Do a training on Wrap Up