Do atrainingon InitiateRoleplayasking forthe saleObserve andgive feedbackon nonverbalcommunicationPlay aquestiongameRoleplaysuggestinganotheritemObserveConnectand givefeedbackGive them asku andhave themrecommend3 other itemsRoleplaya CBCCaskCheck inafter theinteractionand getcuriousDo atrainingon InformTrain onCC% &behaviorsObserveInformand givefeedbackSet a smallgoal forsomeone& follow upCheck inwith aSpecialistTrain onUPT &behaviorsAsk anassociate aboutfeedbackthey'vereceivedObserveWrap Upand givefeedbackRoleplayan emailcaptureObserve theGreeter'seffectivenessand givefeedbackDo atrainingon WrapUpObserveInitiateand givefeedbackDo atrainingonConnectObserve atransactionObserve witha Specialist.have themgive thefeedbackDo atrainingon InitiateRoleplayasking forthe saleObserve andgive feedbackon nonverbalcommunicationPlay aquestiongameRoleplaysuggestinganotheritemObserveConnectand givefeedbackGive them asku andhave themrecommend3 other itemsRoleplaya CBCCaskCheck inafter theinteractionand getcuriousDo atrainingon InformTrain onCC% &behaviorsObserveInformand givefeedbackSet a smallgoal forsomeone& follow upCheck inwith aSpecialistTrain onUPT &behaviorsAsk anassociate aboutfeedbackthey'vereceivedObserveWrap Upand givefeedbackRoleplayan emailcaptureObserve theGreeter'seffectivenessand givefeedbackDo atrainingon WrapUpObserveInitiateand givefeedbackDo atrainingonConnectObserve atransactionObserve witha Specialist.have themgive thefeedback

MOD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do a training on Initiate
  2. Roleplay asking for the sale
  3. Observe and give feedback on nonverbal communication
  4. Play a question game
  5. Roleplay suggesting another item
  6. Observe Connect and give feedback
  7. Give them a sku and have them recommend 3 other items
  8. Roleplay a CBCC ask
  9. Check in after the interaction and get curious
  10. Do a training on Inform
  11. Train on CC% & behaviors
  12. Observe Inform and give feedback
  13. Set a small goal for someone & follow up
  14. Check in with a Specialist
  15. Train on UPT & behaviors
  16. Ask an associate about feedback they've received
  17. Observe Wrap Up and give feedback
  18. Roleplay an email capture
  19. Observe the Greeter's effectiveness and give feedback
  20. Do a training on Wrap Up
  21. Observe Initiate and give feedback
  22. Do a training on Connect
  23. Observe a transaction
  24. Observe with a Specialist. have them give the feedback