Roleplayasking forthe saleTrain onUPT &behaviorsObserve theGreeter'seffectivenessand givefeedbackCheck inafter theinteractionand getcuriousCheck inwith aSpecialistSet a smallgoal forsomeone& follow upDo atrainingon InitiateObserve witha Specialist.have themgive thefeedbackRoleplayan emailcaptureDo atrainingon InformGive them asku andhave themrecommend3 other itemsObserve andgive feedbackon nonverbalcommunicationPlay aquestiongameObserveConnectand givefeedbackDo atrainingonConnectRoleplaysuggestinganotheritemTrain onCC% &behaviorsAsk anassociate aboutfeedbackthey'vereceivedDo atrainingon WrapUpObserve atransactionObserveWrap Upand givefeedbackObserveInitiateand givefeedbackRoleplaya CBCCaskObserveInformand givefeedbackRoleplayasking forthe saleTrain onUPT &behaviorsObserve theGreeter'seffectivenessand givefeedbackCheck inafter theinteractionand getcuriousCheck inwith aSpecialistSet a smallgoal forsomeone& follow upDo atrainingon InitiateObserve witha Specialist.have themgive thefeedbackRoleplayan emailcaptureDo atrainingon InformGive them asku andhave themrecommend3 other itemsObserve andgive feedbackon nonverbalcommunicationPlay aquestiongameObserveConnectand givefeedbackDo atrainingonConnectRoleplaysuggestinganotheritemTrain onCC% &behaviorsAsk anassociate aboutfeedbackthey'vereceivedDo atrainingon WrapUpObserve atransactionObserveWrap Upand givefeedbackObserveInitiateand givefeedbackRoleplaya CBCCaskObserveInformand givefeedback

MOD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Roleplay asking for the sale
  2. Train on UPT & behaviors
  3. Observe the Greeter's effectiveness and give feedback
  4. Check in after the interaction and get curious
  5. Check in with a Specialist
  6. Set a small goal for someone & follow up
  7. Do a training on Initiate
  8. Observe with a Specialist. have them give the feedback
  9. Roleplay an email capture
  10. Do a training on Inform
  11. Give them a sku and have them recommend 3 other items
  12. Observe and give feedback on nonverbal communication
  13. Play a question game
  14. Observe Connect and give feedback
  15. Do a training on Connect
  16. Roleplay suggesting another item
  17. Train on CC% & behaviors
  18. Ask an associate about feedback they've received
  19. Do a training on Wrap Up
  20. Observe a transaction
  21. Observe Wrap Up and give feedback
  22. Observe Initiate and give feedback
  23. Roleplay a CBCC ask
  24. Observe Inform and give feedback