Observe theGreeter'seffectivenessand givefeedbackTrain onCC% &behaviorsObserveInitiateand givefeedbackRoleplaysuggestinganotheritemDo atrainingonConnectObserveWrap Upand givefeedbackDo atrainingon InitiateRoleplaya CBCCaskAsk anassociate aboutfeedbackthey'vereceivedObserve atransactionObserveInformand givefeedbackRoleplayan emailcaptureRoleplayasking forthe saleCheck inafter theinteractionand getcuriousObserve andgive feedbackon nonverbalcommunicationTrain onUPT &behaviorsDo atrainingon WrapUpObserveConnectand givefeedbackObserve witha Specialist.have themgive thefeedbackPlay aquestiongameDo atrainingon InformGive them asku andhave themrecommend3 other itemsSet a smallgoal forsomeone& follow upCheck inwith aSpecialistObserve theGreeter'seffectivenessand givefeedbackTrain onCC% &behaviorsObserveInitiateand givefeedbackRoleplaysuggestinganotheritemDo atrainingonConnectObserveWrap Upand givefeedbackDo atrainingon InitiateRoleplaya CBCCaskAsk anassociate aboutfeedbackthey'vereceivedObserve atransactionObserveInformand givefeedbackRoleplayan emailcaptureRoleplayasking forthe saleCheck inafter theinteractionand getcuriousObserve andgive feedbackon nonverbalcommunicationTrain onUPT &behaviorsDo atrainingon WrapUpObserveConnectand givefeedbackObserve witha Specialist.have themgive thefeedbackPlay aquestiongameDo atrainingon InformGive them asku andhave themrecommend3 other itemsSet a smallgoal forsomeone& follow upCheck inwith aSpecialist

MOD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Observe the Greeter's effectiveness and give feedback
  2. Train on CC% & behaviors
  3. Observe Initiate and give feedback
  4. Roleplay suggesting another item
  5. Do a training on Connect
  6. Observe Wrap Up and give feedback
  7. Do a training on Initiate
  8. Roleplay a CBCC ask
  9. Ask an associate about feedback they've received
  10. Observe a transaction
  11. Observe Inform and give feedback
  12. Roleplay an email capture
  13. Roleplay asking for the sale
  14. Check in after the interaction and get curious
  15. Observe and give feedback on nonverbal communication
  16. Train on UPT & behaviors
  17. Do a training on Wrap Up
  18. Observe Connect and give feedback
  19. Observe with a Specialist. have them give the feedback
  20. Play a question game
  21. Do a training on Inform
  22. Give them a sku and have them recommend 3 other items
  23. Set a small goal for someone & follow up
  24. Check in with a Specialist