Observe andgive feedbackon nonverbalcommunicationObserve witha Specialist.have themgive thefeedbackDo atrainingon InformObserveWrap Upand givefeedbackCheck inwith aSpecialistGive them asku andhave themrecommend3 other itemsRoleplaya CBCCaskPlay aquestiongameDo atrainingon InitiateAsk anassociate aboutfeedbackthey'vereceivedRoleplayan emailcaptureSet a smallgoal forsomeone& follow upRoleplayasking forthe saleCheck inafter theinteractionand getcuriousObserveInitiateand givefeedbackDo atrainingonConnectObserve atransactionObserveInformand givefeedbackTrain onUPT &behaviorsObserve theGreeter'seffectivenessand givefeedbackTrain onCC% &behaviorsRoleplaysuggestinganotheritemDo atrainingon WrapUpObserveConnectand givefeedbackObserve andgive feedbackon nonverbalcommunicationObserve witha Specialist.have themgive thefeedbackDo atrainingon InformObserveWrap Upand givefeedbackCheck inwith aSpecialistGive them asku andhave themrecommend3 other itemsRoleplaya CBCCaskPlay aquestiongameDo atrainingon InitiateAsk anassociate aboutfeedbackthey'vereceivedRoleplayan emailcaptureSet a smallgoal forsomeone& follow upRoleplayasking forthe saleCheck inafter theinteractionand getcuriousObserveInitiateand givefeedbackDo atrainingonConnectObserve atransactionObserveInformand givefeedbackTrain onUPT &behaviorsObserve theGreeter'seffectivenessand givefeedbackTrain onCC% &behaviorsRoleplaysuggestinganotheritemDo atrainingon WrapUpObserveConnectand givefeedback

MOD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Observe and give feedback on nonverbal communication
  2. Observe with a Specialist. have them give the feedback
  3. Do a training on Inform
  4. Observe Wrap Up and give feedback
  5. Check in with a Specialist
  6. Give them a sku and have them recommend 3 other items
  7. Roleplay a CBCC ask
  8. Play a question game
  9. Do a training on Initiate
  10. Ask an associate about feedback they've received
  11. Roleplay an email capture
  12. Set a small goal for someone & follow up
  13. Roleplay asking for the sale
  14. Check in after the interaction and get curious
  15. Observe Initiate and give feedback
  16. Do a training on Connect
  17. Observe a transaction
  18. Observe Inform and give feedback
  19. Train on UPT & behaviors
  20. Observe the Greeter's effectiveness and give feedback
  21. Train on CC% & behaviors
  22. Roleplay suggesting another item
  23. Do a training on Wrap Up
  24. Observe Connect and give feedback