ObserveInformand givefeedbackDo atrainingon WrapUpRoleplaysuggestinganotheritemRoleplayan emailcaptureDo atrainingon InitiateObserve andgive feedbackon nonverbalcommunicationDo atrainingonConnectTrain onCC% &behaviorsRoleplaya CBCCaskObserve atransactionSet a smallgoal forsomeone& follow upObserveWrap Upand givefeedbackTrain onUPT &behaviorsCheck inwith aSpecialistCheck inafter theinteractionand getcuriousObserveInitiateand givefeedbackPlay aquestiongameObserveConnectand givefeedbackAsk anassociate aboutfeedbackthey'vereceivedObserve witha Specialist.have themgive thefeedbackDo atrainingon InformObserve theGreeter'seffectivenessand givefeedbackRoleplayasking forthe saleGive them asku andhave themrecommend3 other itemsObserveInformand givefeedbackDo atrainingon WrapUpRoleplaysuggestinganotheritemRoleplayan emailcaptureDo atrainingon InitiateObserve andgive feedbackon nonverbalcommunicationDo atrainingonConnectTrain onCC% &behaviorsRoleplaya CBCCaskObserve atransactionSet a smallgoal forsomeone& follow upObserveWrap Upand givefeedbackTrain onUPT &behaviorsCheck inwith aSpecialistCheck inafter theinteractionand getcuriousObserveInitiateand givefeedbackPlay aquestiongameObserveConnectand givefeedbackAsk anassociate aboutfeedbackthey'vereceivedObserve witha Specialist.have themgive thefeedbackDo atrainingon InformObserve theGreeter'seffectivenessand givefeedbackRoleplayasking forthe saleGive them asku andhave themrecommend3 other items

MOD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Observe Inform and give feedback
  2. Do a training on Wrap Up
  3. Roleplay suggesting another item
  4. Roleplay an email capture
  5. Do a training on Initiate
  6. Observe and give feedback on nonverbal communication
  7. Do a training on Connect
  8. Train on CC% & behaviors
  9. Roleplay a CBCC ask
  10. Observe a transaction
  11. Set a small goal for someone & follow up
  12. Observe Wrap Up and give feedback
  13. Train on UPT & behaviors
  14. Check in with a Specialist
  15. Check in after the interaction and get curious
  16. Observe Initiate and give feedback
  17. Play a question game
  18. Observe Connect and give feedback
  19. Ask an associate about feedback they've received
  20. Observe with a Specialist. have them give the feedback
  21. Do a training on Inform
  22. Observe the Greeter's effectiveness and give feedback
  23. Roleplay asking for the sale
  24. Give them a sku and have them recommend 3 other items