Observe theGreeter'seffectivenessand givefeedbackObserveConnectand givefeedbackDo atrainingonConnectGive them asku andhave themrecommend3 other itemsRoleplaya CBCCaskTrain onUPT &behaviorsSet a smallgoal forsomeone& follow upObserveWrap Upand givefeedbackRoleplayan emailcaptureAsk anassociate aboutfeedbackthey'vereceivedObserve witha Specialist.have themgive thefeedbackPlay aquestiongameObserve andgive feedbackon nonverbalcommunicationCheck inwith aSpecialistDo atrainingon InformRoleplaysuggestinganotheritemObserve atransactionDo atrainingon WrapUpDo atrainingon InitiateObserveInformand givefeedbackRoleplayasking forthe saleCheck inafter theinteractionand getcuriousObserveInitiateand givefeedbackTrain onCC% &behaviorsObserve theGreeter'seffectivenessand givefeedbackObserveConnectand givefeedbackDo atrainingonConnectGive them asku andhave themrecommend3 other itemsRoleplaya CBCCaskTrain onUPT &behaviorsSet a smallgoal forsomeone& follow upObserveWrap Upand givefeedbackRoleplayan emailcaptureAsk anassociate aboutfeedbackthey'vereceivedObserve witha Specialist.have themgive thefeedbackPlay aquestiongameObserve andgive feedbackon nonverbalcommunicationCheck inwith aSpecialistDo atrainingon InformRoleplaysuggestinganotheritemObserve atransactionDo atrainingon WrapUpDo atrainingon InitiateObserveInformand givefeedbackRoleplayasking forthe saleCheck inafter theinteractionand getcuriousObserveInitiateand givefeedbackTrain onCC% &behaviors

MOD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Observe the Greeter's effectiveness and give feedback
  2. Observe Connect and give feedback
  3. Do a training on Connect
  4. Give them a sku and have them recommend 3 other items
  5. Roleplay a CBCC ask
  6. Train on UPT & behaviors
  7. Set a small goal for someone & follow up
  8. Observe Wrap Up and give feedback
  9. Roleplay an email capture
  10. Ask an associate about feedback they've received
  11. Observe with a Specialist. have them give the feedback
  12. Play a question game
  13. Observe and give feedback on nonverbal communication
  14. Check in with a Specialist
  15. Do a training on Inform
  16. Roleplay suggesting another item
  17. Observe a transaction
  18. Do a training on Wrap Up
  19. Do a training on Initiate
  20. Observe Inform and give feedback
  21. Roleplay asking for the sale
  22. Check in after the interaction and get curious
  23. Observe Initiate and give feedback
  24. Train on CC% & behaviors