Play aquestiongameRoleplaysuggestinganotheritemObserveInformand givefeedbackObserve atransactionObserveConnectand givefeedbackGive them asku andhave themrecommend3 other itemsRoleplayasking forthe saleObserve theGreeter'seffectivenessand givefeedbackDo atrainingon WrapUpObserveWrap Upand givefeedbackDo atrainingonConnectDo atrainingon InformTrain onUPT &behaviorsSet a smallgoal forsomeone& follow upTrain onCC% &behaviorsObserveInitiateand givefeedbackCheck inafter theinteractionand getcuriousCheck inwith aSpecialistRoleplayan emailcaptureAsk anassociate aboutfeedbackthey'vereceivedObserve andgive feedbackon nonverbalcommunicationObserve witha Specialist.have themgive thefeedbackDo atrainingon InitiateRoleplaya CBCCaskPlay aquestiongameRoleplaysuggestinganotheritemObserveInformand givefeedbackObserve atransactionObserveConnectand givefeedbackGive them asku andhave themrecommend3 other itemsRoleplayasking forthe saleObserve theGreeter'seffectivenessand givefeedbackDo atrainingon WrapUpObserveWrap Upand givefeedbackDo atrainingonConnectDo atrainingon InformTrain onUPT &behaviorsSet a smallgoal forsomeone& follow upTrain onCC% &behaviorsObserveInitiateand givefeedbackCheck inafter theinteractionand getcuriousCheck inwith aSpecialistRoleplayan emailcaptureAsk anassociate aboutfeedbackthey'vereceivedObserve andgive feedbackon nonverbalcommunicationObserve witha Specialist.have themgive thefeedbackDo atrainingon InitiateRoleplaya CBCCask

MOD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Play a question game
  2. Roleplay suggesting another item
  3. Observe Inform and give feedback
  4. Observe a transaction
  5. Observe Connect and give feedback
  6. Give them a sku and have them recommend 3 other items
  7. Roleplay asking for the sale
  8. Observe the Greeter's effectiveness and give feedback
  9. Do a training on Wrap Up
  10. Observe Wrap Up and give feedback
  11. Do a training on Connect
  12. Do a training on Inform
  13. Train on UPT & behaviors
  14. Set a small goal for someone & follow up
  15. Train on CC% & behaviors
  16. Observe Initiate and give feedback
  17. Check in after the interaction and get curious
  18. Check in with a Specialist
  19. Roleplay an email capture
  20. Ask an associate about feedback they've received
  21. Observe and give feedback on nonverbal communication
  22. Observe with a Specialist. have them give the feedback
  23. Do a training on Initiate
  24. Roleplay a CBCC ask