Did the customerpay withdebit/cash?Introduce SBUXrewards to them!Make acustomersmile/laugh!Write a kindnote onsomeone'scup!Open thedoor for acustomer andwelcomethem.Randomact ofkindness.Find out astudent'sfavoriteclass.Find outwhata customerlikes to dofor fun.Complimentsomeone!See acustomer witha puppy?Offer a pupcup!Connect with acustomer abouttheir plan forthe day.Recognize apartner withagreen aproncard!Is a customerhavinga rough day?Surprise anddelight them!Connect withcustomerwhile doing acafe check.Touchthe cup5 times!Offer aseatedcustomerwater.Greet 10customers!Did the customerpay withdebit/cash?Introduce SBUXrewards to them!Make acustomersmile/laugh!Write a kindnote onsomeone'scup!Open thedoor for acustomer andwelcomethem.Randomact ofkindness.Find out astudent'sfavoriteclass.Find outwhata customerlikes to dofor fun.Complimentsomeone!See acustomer witha puppy?Offer a pupcup!Connect with acustomer abouttheir plan forthe day.Recognize apartner withagreen aproncard!Is a customerhavinga rough day?Surprise anddelight them!Connect withcustomerwhile doing acafe check.Touchthe cup5 times!Offer aseatedcustomerwater.Greet 10customers!

Customer Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did the customer pay with debit/cash? Introduce SBUX rewards to them!
  2. Make a customer smile/laugh!
  3. Write a kind note on someone's cup!
  4. Open the door for a customer and welcome them.
  5. Random act of kindness.
  6. Find out a student's favorite class.
  7. Find out what a customer likes to do for fun.
  8. Compliment someone!
  9. See a customer with a puppy? Offer a pup cup!
  10. Connect with a customer about their plan for the day.
  11. Recognize a partner with a green apron card!
  12. Is a customer having a rough day? Surprise and delight them!
  13. Connect with customer while doing a cafe check.
  14. Touch the cup 5 times!
  15. Offer a seated customer water.
  16. Greet 10 customers!