See acustomer witha puppy?Offer a pupcup!Make acustomersmile/laugh!Recognize apartner withagreen aproncard!Randomact ofkindness.Open thedoor for acustomer andwelcomethem.Touchthe cup5 times!Complimentsomeone!Is a customerhavinga rough day?Surprise anddelight them!Offer aseatedcustomerwater.Greet 10customers!Connect with acustomer abouttheir plan forthe day.Find outwhata customerlikes to dofor fun.Did the customerpay withdebit/cash?Introduce SBUXrewards to them!Find out astudent'sfavoriteclass.Write a kindnote onsomeone'scup!Connect withcustomerwhile doing acafe check.See acustomer witha puppy?Offer a pupcup!Make acustomersmile/laugh!Recognize apartner withagreen aproncard!Randomact ofkindness.Open thedoor for acustomer andwelcomethem.Touchthe cup5 times!Complimentsomeone!Is a customerhavinga rough day?Surprise anddelight them!Offer aseatedcustomerwater.Greet 10customers!Connect with acustomer abouttheir plan forthe day.Find outwhata customerlikes to dofor fun.Did the customerpay withdebit/cash?Introduce SBUXrewards to them!Find out astudent'sfavoriteclass.Write a kindnote onsomeone'scup!Connect withcustomerwhile doing acafe check.

Customer Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. See a customer with a puppy? Offer a pup cup!
  2. Make a customer smile/laugh!
  3. Recognize a partner with a green apron card!
  4. Random act of kindness.
  5. Open the door for a customer and welcome them.
  6. Touch the cup 5 times!
  7. Compliment someone!
  8. Is a customer having a rough day? Surprise and delight them!
  9. Offer a seated customer water.
  10. Greet 10 customers!
  11. Connect with a customer about their plan for the day.
  12. Find out what a customer likes to do for fun.
  13. Did the customer pay with debit/cash? Introduce SBUX rewards to them!
  14. Find out a student's favorite class.
  15. Write a kind note on someone's cup!
  16. Connect with customer while doing a cafe check.