Customer Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Touch the cup 5 times!
2. Recognize a partner with a green apron card!
3. Did the customer pay with debit/cash? Introduce SBUX rewards to them!
4. Random act of kindness.
5. Greet 10 customers!
6. Is a customer having a rough day? Surprise and delight them!
7. Make a customer smile/laugh!
8. Connect with a customer about their plan for the day.
9. Offer a seated customer water.
10. Find out what a customer likes to do for fun.
11. See a customer with a puppy? Offer a pup cup!
12. Connect with customer while doing a cafe check.
13. Write a kind note on someone's cup!
14. Open the door for a customer and welcome them.
15. Find out a student's favorite class.
16. Compliment someone!