Customer Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Offer a seated customer water.
2. Did the customer pay with debit/cash? Introduce SBUX rewards to them!
3. Open the door for a customer and welcome them.
4. Compliment someone!
5. Make a customer smile/laugh!
6. Recognize a partner with a green apron card!
7. Find out a student's favorite class.
8. Random act of kindness.
9. Greet 10 customers!
10. Touch the cup 5 times!
11. Connect with a customer about their plan for the day.
12. Connect with customer while doing a cafe check.
13. Is a customer having a rough day? Surprise and delight them!
14. Find out what a customer likes to do for fun.
15. Write a kind note on someone's cup!
16. See a customer with a puppy? Offer a pup cup!