Customer Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Offer a seated customer water.
2. Connect with customer while doing a cafe check.
3. Did the customer pay with debit/cash? Introduce SBUX rewards to them!
4. Connect with a customer about their plan for the day.
5. Recognize a partner with a green apron card!
6. Random act of kindness.
7. Find out a student's favorite class.
8. Is a customer having a rough day? Surprise and delight them!
9. Touch the cup 5 times!
10. Find out what a customer likes to do for fun.
11. Open the door for a customer and welcome them.
12. Greet 10 customers!
13. Make a customer smile/laugh!
14. Write a kind note on someone's cup!
15. Compliment someone!
16. See a customer with a puppy? Offer a pup cup!