Offer aseatedcustomerwater.Greet 10customers!Did the customerpay withdebit/cash?Introduce SBUXrewards to them!Find out astudent'sfavoriteclass.Open thedoor for acustomer andwelcomethem.Find outwhata customerlikes to dofor fun.Recognize apartner withagreen aproncard!Randomact ofkindness.Is a customerhavinga rough day?Surprise anddelight them!Write a kindnote onsomeone'scup!See acustomer witha puppy?Offer a pupcup!Complimentsomeone!Connect with acustomer abouttheir plan forthe day.Touchthe cup5 times!Connect withcustomerwhile doing acafe check.Make acustomersmile/laugh!Offer aseatedcustomerwater.Greet 10customers!Did the customerpay withdebit/cash?Introduce SBUXrewards to them!Find out astudent'sfavoriteclass.Open thedoor for acustomer andwelcomethem.Find outwhata customerlikes to dofor fun.Recognize apartner withagreen aproncard!Randomact ofkindness.Is a customerhavinga rough day?Surprise anddelight them!Write a kindnote onsomeone'scup!See acustomer witha puppy?Offer a pupcup!Complimentsomeone!Connect with acustomer abouttheir plan forthe day.Touchthe cup5 times!Connect withcustomerwhile doing acafe check.Make acustomersmile/laugh!

Customer Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offer a seated customer water.
  2. Greet 10 customers!
  3. Did the customer pay with debit/cash? Introduce SBUX rewards to them!
  4. Find out a student's favorite class.
  5. Open the door for a customer and welcome them.
  6. Find out what a customer likes to do for fun.
  7. Recognize a partner with a green apron card!
  8. Random act of kindness.
  9. Is a customer having a rough day? Surprise and delight them!
  10. Write a kind note on someone's cup!
  11. See a customer with a puppy? Offer a pup cup!
  12. Compliment someone!
  13. Connect with a customer about their plan for the day.
  14. Touch the cup 5 times!
  15. Connect with customer while doing a cafe check.
  16. Make a customer smile/laugh!