Customer Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Make a customer smile/laugh!
2. Open the door for a customer and welcome them.
3. Find out a student's favorite class.
4. Connect with customer while doing a cafe check.
5. Random act of kindness.
6. Touch the cup 5 times!
7. Connect with a customer about their plan for the day.
8. See a customer with a puppy? Offer a pup cup!
9. Did the customer pay with debit/cash? Introduce SBUX rewards to them!
10. Offer a seated customer water.
11. Is a customer having a rough day? Surprise and delight them!
12. Compliment someone!
13. Find out what a customer likes to do for fun.
14. Write a kind note on someone's cup!
15. Recognize a partner with a green apron card!
16. Greet 10 customers!