Write a kindnote onsomeone'scup!Recognize apartner withagreen aproncard!Greet 10customers!Complimentsomeone!Find out astudent'sfavoriteclass.Did the customerpay withdebit/cash?Introduce SBUXrewards to them!Connect withcustomerwhile doing acafe check.See acustomer witha puppy?Offer a pupcup!Randomact ofkindness.Open thedoor for acustomer andwelcomethem.Find outwhata customerlikes to dofor fun.Offer aseatedcustomerwater.Make acustomersmile/laugh!Touchthe cup5 times!Is a customerhavinga rough day?Surprise anddelight them!Connect with acustomer abouttheir plan forthe day.Write a kindnote onsomeone'scup!Recognize apartner withagreen aproncard!Greet 10customers!Complimentsomeone!Find out astudent'sfavoriteclass.Did the customerpay withdebit/cash?Introduce SBUXrewards to them!Connect withcustomerwhile doing acafe check.See acustomer witha puppy?Offer a pupcup!Randomact ofkindness.Open thedoor for acustomer andwelcomethem.Find outwhata customerlikes to dofor fun.Offer aseatedcustomerwater.Make acustomersmile/laugh!Touchthe cup5 times!Is a customerhavinga rough day?Surprise anddelight them!Connect with acustomer abouttheir plan forthe day.

Customer Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Write a kind note on someone's cup!
  2. Recognize a partner with a green apron card!
  3. Greet 10 customers!
  4. Compliment someone!
  5. Find out a student's favorite class.
  6. Did the customer pay with debit/cash? Introduce SBUX rewards to them!
  7. Connect with customer while doing a cafe check.
  8. See a customer with a puppy? Offer a pup cup!
  9. Random act of kindness.
  10. Open the door for a customer and welcome them.
  11. Find out what a customer likes to do for fun.
  12. Offer a seated customer water.
  13. Make a customer smile/laugh!
  14. Touch the cup 5 times!
  15. Is a customer having a rough day? Surprise and delight them!
  16. Connect with a customer about their plan for the day.