Make acustomersmile/laugh!Find out astudent'sfavoriteclass.See acustomer witha puppy?Offer a pupcup!Write a kindnote onsomeone'scup!Did the customerpay withdebit/cash?Introduce SBUXrewards to them!Find outwhata customerlikes to dofor fun.Connect with acustomer abouttheir plan forthe day.Touchthe cup5 times!Open thedoor for acustomer andwelcomethem.Is a customerhavinga rough day?Surprise anddelight them!Greet 10customers!Complimentsomeone!Recognize apartner withagreen aproncard!Connect withcustomerwhile doing acafe check.Randomact ofkindness.Offer aseatedcustomerwater.Make acustomersmile/laugh!Find out astudent'sfavoriteclass.See acustomer witha puppy?Offer a pupcup!Write a kindnote onsomeone'scup!Did the customerpay withdebit/cash?Introduce SBUXrewards to them!Find outwhata customerlikes to dofor fun.Connect with acustomer abouttheir plan forthe day.Touchthe cup5 times!Open thedoor for acustomer andwelcomethem.Is a customerhavinga rough day?Surprise anddelight them!Greet 10customers!Complimentsomeone!Recognize apartner withagreen aproncard!Connect withcustomerwhile doing acafe check.Randomact ofkindness.Offer aseatedcustomerwater.

Customer Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
  1. Make a customer smile/laugh!
  2. Find out a student's favorite class.
  3. See a customer with a puppy? Offer a pup cup!
  4. Write a kind note on someone's cup!
  5. Did the customer pay with debit/cash? Introduce SBUX rewards to them!
  6. Find out what a customer likes to do for fun.
  7. Connect with a customer about their plan for the day.
  8. Touch the cup 5 times!
  9. Open the door for a customer and welcome them.
  10. Is a customer having a rough day? Surprise and delight them!
  11. Greet 10 customers!
  12. Compliment someone!
  13. Recognize a partner with a green apron card!
  14. Connect with customer while doing a cafe check.
  15. Random act of kindness.
  16. Offer a seated customer water.