well done inany of theVBCcomponentsgive acomplimentto a coworkersell valuefirstbeforepricecompletea Hup orIgniteconversionovercomeobjectionwell done inany VBCcomponentsask openendedquestionsovercomecxobjectionemailconfirmationcompletedconnectemotionallythroughoutthe callprobe allusers,allcurrent andfutureproductconfirmemailaddressasksomethingnew about ateammemberconfirmemailaddressreaffirmthecustomer'schoiceconnectemotionallythroughoutthe callPresent thesolution-recommendas experprobe tounderstandcustomer'sneedsparaphrasethe concernwith yesmomentumused livehold withoutusing themute buttoncompletea Hup orIgniteconversionreaffirmthecustomerchoicesell anynewproductreassurethecustomerwell done inany of theVBCcomponentsgive acomplimentto a coworkersell valuefirstbeforepricecompletea Hup orIgniteconversionovercomeobjectionwell done inany VBCcomponentsask openendedquestionsovercomecxobjectionemailconfirmationcompletedconnectemotionallythroughoutthe callprobe allusers,allcurrent andfutureproductconfirmemailaddressasksomethingnew about ateammemberconfirmemailaddressreaffirmthecustomer'schoiceconnectemotionallythroughoutthe callPresent thesolution-recommendas experprobe tounderstandcustomer'sneedsparaphrasethe concernwith yesmomentumused livehold withoutusing themute buttoncompletea Hup orIgniteconversionreaffirmthecustomerchoicesell anynewproductreassurethecustomer

VBC Big Brother BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. well done in any of the VBC components
  2. give a compliment to a co worker
  3. sell value first before price
  4. complete a Hup or Ignite conversion
  5. overcome objection
  6. well done in any VBC components
  7. ask open ended questions
  8. overcome cx objection
  9. email confirmation completed
  10. connect emotionally throughout the call
  11. probe all users,all current and future product
  12. confirm email address
  13. ask something new about a team member
  14. confirm email address
  15. reaffirm the customer's choice
  16. connect emotionally throughout the call
  17. Present the solution-recommend as exper
  18. probe to understand customer's needs
  19. paraphrase the concern with yes momentum
  20. used live hold without using the mute button
  21. complete a Hup or Ignite conversion
  22. reaffirm the customer choice
  23. sell any new product
  24. reassure the customer