DeliveringWowEmpathyCoachingUnderstandJargonFreeOptionsFirstTimeReplyResolveTouchpointsActiveListenerCourtesyGreetingApologyGoalPatienceFaultCannedResponseHappyAngryGratitudeAttitudeCustomerServiceThankYouExpressionDeliveringWowEmpathyCoachingUnderstandJargonFreeOptionsFirstTimeReplyResolveTouchpointsActiveListenerCourtesyGreetingApologyGoalPatienceFaultCannedResponseHappyAngryGratitudeAttitudeCustomerServiceThankYouExpression

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Delivering Wow
  2. Empathy
  3. Coaching
  4. Understand
  5. Jargon Free
  6. Options
  7. First Time Reply
  8. Resolve
  9. Touchpoints
  10. Active Listener
  11. Courtesy
  12. Greeting
  13. Apology
  14. Goal
  15. Patience
  16. Fault
  17. Canned Response
  18. Happy
  19. Angry
  20. Gratitude
  21. Attitude
  22. Customer Service
  23. Thank You
  24. Expression