Whateman areyouusing?Are theyOTPverified?They'll needto wait forthe paymentto postRefertobranchNolimitAre you suretheirenrollmentisn't locked?Whattroubleshootinghas beencompleted?Whatbrowserare theyusing?Transferto TaxGroupDid youcheck theCUACMatrix?Did youcheck theDeliver Bydate?Is theclient aminor?Check forrestrictionsAre thereany fraudnotes inQuest?Did youcheck formultipleQuestprofiles?Did you doa mockenrollment?Anyerrors inaudit log?What kindof deviceare theyusing?NoRedFlagsSoundslike abrowserissueRestartWDE andJabber25k perpaymentWhat isthe payeename?Havethem re-add theexternalIs thepayeeOn File?They're notusing anyspecialcharacters?Wait 3-5 minYou canoffer anLOI7-10busdaysOn UsPayeeDid youcheck underthe othersigners onthe account?ContactTSDTransfertoMortgageHavethem trymanualcaptureDid theyuninstall/re-install?Whateman areyouusing?Are theyOTPverified?They'll needto wait forthe paymentto postRefertobranchNolimitAre you suretheirenrollmentisn't locked?Whattroubleshootinghas beencompleted?Whatbrowserare theyusing?Transferto TaxGroupDid youcheck theCUACMatrix?Did youcheck theDeliver Bydate?Is theclient aminor?Check forrestrictionsAre thereany fraudnotes inQuest?Did youcheck formultipleQuestprofiles?Did you doa mockenrollment?Anyerrors inaudit log?What kindof deviceare theyusing?NoRedFlagsSoundslike abrowserissueRestartWDE andJabber25k perpaymentWhat isthe payeename?Havethem re-add theexternalIs thepayeeOn File?They're notusing anyspecialcharacters?Wait 3-5 minYou canoffer anLOI7-10busdaysOn UsPayeeDid youcheck underthe othersigners onthe account?ContactTSDTransfertoMortgageHavethem trymanualcaptureDid theyuninstall/re-install?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What eman are you using?
  2. Are they OTP verified?
  3. They'll need to wait for the payment to post
  4. Refer to branch
  5. No limit
  6. Are you sure their enrollment isn't locked?
  7. What troubleshooting has been completed?
  8. What browser are they using?
  9. Transfer to Tax Group
  10. Did you check the CUAC Matrix?
  11. Did you check the Deliver By date?
  12. Is the client a minor?
  13. Check for restrictions
  14. Are there any fraud notes in Quest?
  15. Did you check for multiple Quest profiles?
  16. Did you do a mock enrollment?
  17. Any errors in audit log?
  18. What kind of device are they using?
  19. No Red Flags
  20. Sounds like a browser issue
  21. Restart WDE and Jabber
  22. 25k per payment
  23. What is the payee name?
  24. Have them re-add the external
  25. Is the payee On File?
  26. They're not using any special characters?
  27. Wait 3-5 min
  28. You can offer an LOI
  29. 7-10 bus days
  30. On Us Payee
  31. Did you check under the other signers on the account?
  32. Contact TSD
  33. Transfer to Mortgage
  34. Have them try manual capture
  35. Did they uninstall/re-install?