Whattroubleshootinghas beencompleted?Are theyOTPverified?They're notusing anyspecialcharacters?RestartWDE andJabberHavethem re-add theexternalDid you doa mockenrollment?Is theclient aminor?They'll needto wait forthe paymentto postAre you suretheirenrollmentisn't locked?Wait 3-5 minWhat isthe payeename?Soundslike abrowserissueTransfertoMortgageAre thereany fraudnotes inQuest?Did theyuninstall/re-install?Anyerrors inaudit log?Whatbrowserare theyusing?25k perpaymentDid youcheck theDeliver Bydate?Whateman areyouusing?Did youcheck underthe othersigners onthe account?Did youcheck theCUACMatrix?NoRedFlags7-10busdaysIs thepayeeOn File?Did youcheck formultipleQuestprofiles?RefertobranchTransferto TaxGroupHavethem trymanualcaptureNolimitContactTSDWhat kindof deviceare theyusing?Check forrestrictionsOn UsPayeeYou canoffer anLOIWhattroubleshootinghas beencompleted?Are theyOTPverified?They're notusing anyspecialcharacters?RestartWDE andJabberHavethem re-add theexternalDid you doa mockenrollment?Is theclient aminor?They'll needto wait forthe paymentto postAre you suretheirenrollmentisn't locked?Wait 3-5 minWhat isthe payeename?Soundslike abrowserissueTransfertoMortgageAre thereany fraudnotes inQuest?Did theyuninstall/re-install?Anyerrors inaudit log?Whatbrowserare theyusing?25k perpaymentDid youcheck theDeliver Bydate?Whateman areyouusing?Did youcheck underthe othersigners onthe account?Did youcheck theCUACMatrix?NoRedFlags7-10busdaysIs thepayeeOn File?Did youcheck formultipleQuestprofiles?RefertobranchTransferto TaxGroupHavethem trymanualcaptureNolimitContactTSDWhat kindof deviceare theyusing?Check forrestrictionsOn UsPayeeYou canoffer anLOI

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
I
4
O
5
N
6
O
7
B
8
G
9
O
10
I
11
I
12
B
13
G
14
B
15
G
16
B
17
N
18
O
19
I
20
B
21
G
22
B
23
I
24
B
25
G
26
I
27
N
28
N
29
G
30
G
31
O
32
N
33
N
34
O
35
N
  1. I-What troubleshooting has been completed?
  2. O-Are they OTP verified?
  3. I-They're not using any special characters?
  4. O-Restart WDE and Jabber
  5. N-Have them re-add the external
  6. O-Did you do a mock enrollment?
  7. B-Is the client a minor?
  8. G-They'll need to wait for the payment to post
  9. O-Are you sure their enrollment isn't locked?
  10. I-Wait 3-5 min
  11. I-What is the payee name?
  12. B-Sounds like a browser issue
  13. G-Transfer to Mortgage
  14. B-Are there any fraud notes in Quest?
  15. G-Did they uninstall/re-install?
  16. B-Any errors in audit log?
  17. N-What browser are they using?
  18. O-25k per payment
  19. I-Did you check the Deliver By date?
  20. B-What eman are you using?
  21. G-Did you check under the other signers on the account?
  22. B-Did you check the CUAC Matrix?
  23. I-No Red Flags
  24. B-7-10 bus days
  25. G-Is the payee On File?
  26. I-Did you check for multiple Quest profiles?
  27. N-Refer to branch
  28. N-Transfer to Tax Group
  29. G-Have them try manual capture
  30. G-No limit
  31. O-Contact TSD
  32. N-What kind of device are they using?
  33. N-Check for restrictions
  34. O-On Us Payee
  35. N-You can offer an LOI