They're notusing anyspecialcharacters?TransfertoMortgageYou canoffer anLOIDid you doa mockenrollment?Whatbrowserare theyusing?Are theyOTPverified?They'll needto wait forthe paymentto postWhat isthe payeename?Did youcheck formultipleQuestprofiles?Whateman areyouusing?Are thereany fraudnotes inQuest?On UsPayeeSoundslike abrowserissueAnyerrors inaudit log?Transferto TaxGroupCheck forrestrictionsContactTSD25k perpaymentDid youcheck theCUACMatrix?Whattroubleshootinghas beencompleted?Are you suretheirenrollmentisn't locked?Wait 3-5 minNoRedFlagsIs thepayeeOn File?Havethem re-add theexternal7-10busdaysDid theyuninstall/re-install?Havethem trymanualcaptureRefertobranchRestartWDE andJabberDid youcheck theDeliver Bydate?Is theclient aminor?Did youcheck underthe othersigners onthe account?NolimitWhat kindof deviceare theyusing?They're notusing anyspecialcharacters?TransfertoMortgageYou canoffer anLOIDid you doa mockenrollment?Whatbrowserare theyusing?Are theyOTPverified?They'll needto wait forthe paymentto postWhat isthe payeename?Did youcheck formultipleQuestprofiles?Whateman areyouusing?Are thereany fraudnotes inQuest?On UsPayeeSoundslike abrowserissueAnyerrors inaudit log?Transferto TaxGroupCheck forrestrictionsContactTSD25k perpaymentDid youcheck theCUACMatrix?Whattroubleshootinghas beencompleted?Are you suretheirenrollmentisn't locked?Wait 3-5 minNoRedFlagsIs thepayeeOn File?Havethem re-add theexternal7-10busdaysDid theyuninstall/re-install?Havethem trymanualcaptureRefertobranchRestartWDE andJabberDid youcheck theDeliver Bydate?Is theclient aminor?Did youcheck underthe othersigners onthe account?NolimitWhat kindof deviceare theyusing?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
N
4
O
5
N
6
O
7
G
8
I
9
I
10
B
11
B
12
O
13
B
14
B
15
N
16
N
17
O
18
O
19
B
20
I
21
O
22
I
23
I
24
G
25
N
26
B
27
G
28
G
29
N
30
O
31
I
32
B
33
G
34
G
35
N
  1. I-They're not using any special characters?
  2. G-Transfer to Mortgage
  3. N-You can offer an LOI
  4. O-Did you do a mock enrollment?
  5. N-What browser are they using?
  6. O-Are they OTP verified?
  7. G-They'll need to wait for the payment to post
  8. I-What is the payee name?
  9. I-Did you check for multiple Quest profiles?
  10. B-What eman are you using?
  11. B-Are there any fraud notes in Quest?
  12. O-On Us Payee
  13. B-Sounds like a browser issue
  14. B-Any errors in audit log?
  15. N-Transfer to Tax Group
  16. N-Check for restrictions
  17. O-Contact TSD
  18. O-25k per payment
  19. B-Did you check the CUAC Matrix?
  20. I-What troubleshooting has been completed?
  21. O-Are you sure their enrollment isn't locked?
  22. I-Wait 3-5 min
  23. I-No Red Flags
  24. G-Is the payee On File?
  25. N-Have them re-add the external
  26. B-7-10 bus days
  27. G-Did they uninstall/re-install?
  28. G-Have them try manual capture
  29. N-Refer to branch
  30. O-Restart WDE and Jabber
  31. I-Did you check the Deliver By date?
  32. B-Is the client a minor?
  33. G-Did you check under the other signers on the account?
  34. G-No limit
  35. N-What kind of device are they using?