Did youcheck formultipleQuestprofiles?RefertobranchAre you suretheirenrollmentisn't locked?TransfertoMortgageSoundslike abrowserissueThey're notusing anyspecialcharacters?What isthe payeename?Havethem trymanualcaptureIs thepayeeOn File?Are thereany fraudnotes inQuest?Are theyOTPverified?Transferto TaxGroupDid you doa mockenrollment?RestartWDE andJabberDid youcheck underthe othersigners onthe account?Check forrestrictionsWhat kindof deviceare theyusing?Wait 3-5 minWhatbrowserare theyusing?On UsPayeeContactTSDThey'll needto wait forthe paymentto postWhattroubleshootinghas beencompleted?Anyerrors inaudit log?Did youcheck theDeliver Bydate?Is theclient aminor?25k perpaymentHavethem re-add theexternalDid theyuninstall/re-install?NolimitYou canoffer anLOIDid youcheck theCUACMatrix?7-10busdaysDid youcheck formultipleQuestprofiles?RefertobranchAre you suretheirenrollmentisn't locked?TransfertoMortgageSoundslike abrowserissueThey're notusing anyspecialcharacters?What isthe payeename?Havethem trymanualcaptureIs thepayeeOn File?Are thereany fraudnotes inQuest?Are theyOTPverified?Transferto TaxGroupDid you doa mockenrollment?RestartWDE andJabberDid youcheck underthe othersigners onthe account?Check forrestrictionsWhat kindof deviceare theyusing?Wait 3-5 minWhatbrowserare theyusing?On UsPayeeContactTSDThey'll needto wait forthe paymentto postWhattroubleshootinghas beencompleted?Anyerrors inaudit log?Did youcheck theDeliver Bydate?Is theclient aminor?25k perpaymentHavethem re-add theexternalDid theyuninstall/re-install?NolimitYou canoffer anLOIDid youcheck theCUACMatrix?7-10busdays

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did you check for multiple Quest profiles?
  2. Refer to branch
  3. Are you sure their enrollment isn't locked?
  4. Transfer to Mortgage
  5. Sounds like a browser issue
  6. They're not using any special characters?
  7. What is the payee name?
  8. Have them try manual capture
  9. Is the payee On File?
  10. Are there any fraud notes in Quest?
  11. Are they OTP verified?
  12. Transfer to Tax Group
  13. Did you do a mock enrollment?
  14. Restart WDE and Jabber
  15. Did you check under the other signers on the account?
  16. Check for restrictions
  17. What kind of device are they using?
  18. Wait 3-5 min
  19. What browser are they using?
  20. On Us Payee
  21. Contact TSD
  22. They'll need to wait for the payment to post
  23. What troubleshooting has been completed?
  24. Any errors in audit log?
  25. Did you check the Deliver By date?
  26. Is the client a minor?
  27. 25k per payment
  28. Have them re-add the external
  29. Did they uninstall/re-install?
  30. No limit
  31. You can offer an LOI
  32. Did you check the CUAC Matrix?
  33. 7-10 bus days