Did you check the CUAC Matrix? Wait 3- 5 min Any errors in audit log? 25k per payment Restart WDE and Jabber Did you check under the other signers on the account? You can offer an LOI Sounds like a browser issue Did you check the Deliver By date? 7-10 bus days Is the client a minor? No limit Are they OTP verified? What troubleshooting has been completed? What browser are they using? Are you sure their enrollment isn't locked? What kind of device are they using? Check for restrictions Are there any fraud notes in Quest? Transfer to Mortgage Refer to branch Contact TSD On Us Payee Have them try manual capture Have them re- add the external Is the payee On File? Did they uninstall/re- install? They're not using any special characters? What is the payee name? Transfer to Tax Group They'll need to wait for the payment to post Did you check for multiple Quest profiles? Did you do a mock enrollment? Did you check the CUAC Matrix? Wait 3- 5 min Any errors in audit log? 25k per payment Restart WDE and Jabber Did you check under the other signers on the account? You can offer an LOI Sounds like a browser issue Did you check the Deliver By date? 7-10 bus days Is the client a minor? No limit Are they OTP verified? What troubleshooting has been completed? What browser are they using? Are you sure their enrollment isn't locked? What kind of device are they using? Check for restrictions Are there any fraud notes in Quest? Transfer to Mortgage Refer to branch Contact TSD On Us Payee Have them try manual capture Have them re- add the external Is the payee On File? Did they uninstall/re- install? They're not using any special characters? What is the payee name? Transfer to Tax Group They'll need to wait for the payment to post Did you check for multiple Quest profiles? Did you do a mock enrollment?
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Did you check the CUAC Matrix?
Wait 3-5 min
Any errors in audit log?
25k per payment
Restart WDE and Jabber
Did you check under the other signers on the account?
You can offer an LOI
Sounds like a browser issue
Did you check the Deliver By date?
7-10 bus days
Is the client a minor?
No limit
Are they OTP verified?
What troubleshooting has been completed?
What browser are they using?
Are you sure their enrollment isn't locked?
What kind of device are they using?
Check for restrictions
Are there any fraud notes in Quest?
Transfer to Mortgage
Refer to branch
Contact TSD
On Us Payee
Have them try manual capture
Have them re-add the external
Is the payee On File?
Did they uninstall/re-install?
They're not using any special characters?
What is the payee name?
Transfer to Tax Group
They'll need to wait for the payment to post
Did you check for multiple Quest profiles?
Did you do a mock enrollment?