Are thereany fraudnotes inQuest?Transferto TaxGroupDid theyuninstall/re-install?RefertobranchThey'll needto wait forthe paymentto postDid youcheck theCUACMatrix?You canoffer anLOIDid youcheck underthe othersigners onthe account?7-10busdaysDid you doa mockenrollment?What kindof deviceare theyusing?Are theyOTPverified?Anyerrors inaudit log?They're notusing anyspecialcharacters?Wait 3-5 minOn UsPayeeAre you suretheirenrollmentisn't locked?Is thepayeeOn File?25k perpaymentWhat isthe payeename?RestartWDE andJabberHavethem trymanualcaptureNolimitTransfertoMortgageCheck forrestrictionsDid youcheck theDeliver Bydate?ContactTSDWhattroubleshootinghas beencompleted?Did youcheck formultipleQuestprofiles?Soundslike abrowserissueIs theclient aminor?Whatbrowserare theyusing?Havethem re-add theexternalAre thereany fraudnotes inQuest?Transferto TaxGroupDid theyuninstall/re-install?RefertobranchThey'll needto wait forthe paymentto postDid youcheck theCUACMatrix?You canoffer anLOIDid youcheck underthe othersigners onthe account?7-10busdaysDid you doa mockenrollment?What kindof deviceare theyusing?Are theyOTPverified?Anyerrors inaudit log?They're notusing anyspecialcharacters?Wait 3-5 minOn UsPayeeAre you suretheirenrollmentisn't locked?Is thepayeeOn File?25k perpaymentWhat isthe payeename?RestartWDE andJabberHavethem trymanualcaptureNolimitTransfertoMortgageCheck forrestrictionsDid youcheck theDeliver Bydate?ContactTSDWhattroubleshootinghas beencompleted?Did youcheck formultipleQuestprofiles?Soundslike abrowserissueIs theclient aminor?Whatbrowserare theyusing?Havethem re-add theexternal

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Are there any fraud notes in Quest?
  2. Transfer to Tax Group
  3. Did they uninstall/re-install?
  4. Refer to branch
  5. They'll need to wait for the payment to post
  6. Did you check the CUAC Matrix?
  7. You can offer an LOI
  8. Did you check under the other signers on the account?
  9. 7-10 bus days
  10. Did you do a mock enrollment?
  11. What kind of device are they using?
  12. Are they OTP verified?
  13. Any errors in audit log?
  14. They're not using any special characters?
  15. Wait 3-5 min
  16. On Us Payee
  17. Are you sure their enrollment isn't locked?
  18. Is the payee On File?
  19. 25k per payment
  20. What is the payee name?
  21. Restart WDE and Jabber
  22. Have them try manual capture
  23. No limit
  24. Transfer to Mortgage
  25. Check for restrictions
  26. Did you check the Deliver By date?
  27. Contact TSD
  28. What troubleshooting has been completed?
  29. Did you check for multiple Quest profiles?
  30. Sounds like a browser issue
  31. Is the client a minor?
  32. What browser are they using?
  33. Have them re-add the external