Did youcheck theCUACMatrix?Whateman areyouusing?NoRedFlagsDid youcheck formultipleQuestprofiles?Did youcheck theDeliver Bydate?RefertobranchOn UsPayeeSoundslike abrowserissueTransferto TaxGroupHavethem trymanualcaptureWhattroubleshootinghas beencompleted?Are you suretheirenrollmentisn't locked?Are thereany fraudnotes inQuest?NolimitThey're notusing anyspecialcharacters?Check forrestrictionsAre theyOTPverified?You canoffer anLOIThey'll needto wait forthe paymentto postDid theyuninstall/re-install?Anyerrors inaudit log?Havethem re-add theexternalIs theclient aminor?Wait 3-5 minIs thepayeeOn File?Did you doa mockenrollment?ContactTSDTransfertoMortgageWhat isthe payeename?Did youcheck underthe othersigners onthe account?What kindof deviceare theyusing?Whatbrowserare theyusing?RestartWDE andJabber7-10busdays25k perpaymentDid youcheck theCUACMatrix?Whateman areyouusing?NoRedFlagsDid youcheck formultipleQuestprofiles?Did youcheck theDeliver Bydate?RefertobranchOn UsPayeeSoundslike abrowserissueTransferto TaxGroupHavethem trymanualcaptureWhattroubleshootinghas beencompleted?Are you suretheirenrollmentisn't locked?Are thereany fraudnotes inQuest?NolimitThey're notusing anyspecialcharacters?Check forrestrictionsAre theyOTPverified?You canoffer anLOIThey'll needto wait forthe paymentto postDid theyuninstall/re-install?Anyerrors inaudit log?Havethem re-add theexternalIs theclient aminor?Wait 3-5 minIs thepayeeOn File?Did you doa mockenrollment?ContactTSDTransfertoMortgageWhat isthe payeename?Did youcheck underthe othersigners onthe account?What kindof deviceare theyusing?Whatbrowserare theyusing?RestartWDE andJabber7-10busdays25k perpayment

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did you check the CUAC Matrix?
  2. What eman are you using?
  3. No Red Flags
  4. Did you check for multiple Quest profiles?
  5. Did you check the Deliver By date?
  6. Refer to branch
  7. On Us Payee
  8. Sounds like a browser issue
  9. Transfer to Tax Group
  10. Have them try manual capture
  11. What troubleshooting has been completed?
  12. Are you sure their enrollment isn't locked?
  13. Are there any fraud notes in Quest?
  14. No limit
  15. They're not using any special characters?
  16. Check for restrictions
  17. Are they OTP verified?
  18. You can offer an LOI
  19. They'll need to wait for the payment to post
  20. Did they uninstall/re-install?
  21. Any errors in audit log?
  22. Have them re-add the external
  23. Is the client a minor?
  24. Wait 3-5 min
  25. Is the payee On File?
  26. Did you do a mock enrollment?
  27. Contact TSD
  28. Transfer to Mortgage
  29. What is the payee name?
  30. Did you check under the other signers on the account?
  31. What kind of device are they using?
  32. What browser are they using?
  33. Restart WDE and Jabber
  34. 7-10 bus days
  35. 25k per payment