RefertobranchIs thepayeeOn File?TransfertoMortgageNoRedFlagsDid youcheck theDeliver Bydate?Are you suretheirenrollmentisn't locked?Whateman areyouusing?ContactTSDAre theyOTPverified?Did youcheck underthe othersigners onthe account?RestartWDE andJabberDid theyuninstall/re-install?NolimitThey're notusing anyspecialcharacters?Did youcheck theCUACMatrix?Havethem re-add theexternalAre thereany fraudnotes inQuest?Did you doa mockenrollment?Check forrestrictionsAnyerrors inaudit log?Soundslike abrowserissueYou canoffer anLOITransferto TaxGroupThey'll needto wait forthe paymentto postWhat isthe payeename?Whattroubleshootinghas beencompleted?Did youcheck formultipleQuestprofiles?What kindof deviceare theyusing?25k perpaymentHavethem trymanualcaptureOn UsPayeeWait 3-5 minWhatbrowserare theyusing?Is theclient aminor?7-10busdaysRefertobranchIs thepayeeOn File?TransfertoMortgageNoRedFlagsDid youcheck theDeliver Bydate?Are you suretheirenrollmentisn't locked?Whateman areyouusing?ContactTSDAre theyOTPverified?Did youcheck underthe othersigners onthe account?RestartWDE andJabberDid theyuninstall/re-install?NolimitThey're notusing anyspecialcharacters?Did youcheck theCUACMatrix?Havethem re-add theexternalAre thereany fraudnotes inQuest?Did you doa mockenrollment?Check forrestrictionsAnyerrors inaudit log?Soundslike abrowserissueYou canoffer anLOITransferto TaxGroupThey'll needto wait forthe paymentto postWhat isthe payeename?Whattroubleshootinghas beencompleted?Did youcheck formultipleQuestprofiles?What kindof deviceare theyusing?25k perpaymentHavethem trymanualcaptureOn UsPayeeWait 3-5 minWhatbrowserare theyusing?Is theclient aminor?7-10busdays

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refer to branch
  2. Is the payee On File?
  3. Transfer to Mortgage
  4. No Red Flags
  5. Did you check the Deliver By date?
  6. Are you sure their enrollment isn't locked?
  7. What eman are you using?
  8. Contact TSD
  9. Are they OTP verified?
  10. Did you check under the other signers on the account?
  11. Restart WDE and Jabber
  12. Did they uninstall/re-install?
  13. No limit
  14. They're not using any special characters?
  15. Did you check the CUAC Matrix?
  16. Have them re-add the external
  17. Are there any fraud notes in Quest?
  18. Did you do a mock enrollment?
  19. Check for restrictions
  20. Any errors in audit log?
  21. Sounds like a browser issue
  22. You can offer an LOI
  23. Transfer to Tax Group
  24. They'll need to wait for the payment to post
  25. What is the payee name?
  26. What troubleshooting has been completed?
  27. Did you check for multiple Quest profiles?
  28. What kind of device are they using?
  29. 25k per payment
  30. Have them try manual capture
  31. On Us Payee
  32. Wait 3-5 min
  33. What browser are they using?
  34. Is the client a minor?
  35. 7-10 bus days