Refer to branch Is the payee On File? Transfer to Mortgage No Red Flags Did you check the Deliver By date? Are you sure their enrollment isn't locked? What eman are you using? Contact TSD Are they OTP verified? Did you check under the other signers on the account? Restart WDE and Jabber Did they uninstall/re- install? No limit They're not using any special characters? Did you check the CUAC Matrix? Have them re- add the external Are there any fraud notes in Quest? Did you do a mock enrollment? Check for restrictions Any errors in audit log? Sounds like a browser issue You can offer an LOI Transfer to Tax Group They'll need to wait for the payment to post What is the payee name? What troubleshooting has been completed? Did you check for multiple Quest profiles? What kind of device are they using? 25k per payment Have them try manual capture On Us Payee Wait 3- 5 min What browser are they using? Is the client a minor? 7-10 bus days Refer to branch Is the payee On File? Transfer to Mortgage No Red Flags Did you check the Deliver By date? Are you sure their enrollment isn't locked? What eman are you using? Contact TSD Are they OTP verified? Did you check under the other signers on the account? Restart WDE and Jabber Did they uninstall/re- install? No limit They're not using any special characters? Did you check the CUAC Matrix? Have them re- add the external Are there any fraud notes in Quest? Did you do a mock enrollment? Check for restrictions Any errors in audit log? Sounds like a browser issue You can offer an LOI Transfer to Tax Group They'll need to wait for the payment to post What is the payee name? What troubleshooting has been completed? Did you check for multiple Quest profiles? What kind of device are they using? 25k per payment Have them try manual capture On Us Payee Wait 3- 5 min What browser are they using? Is the client a minor? 7-10 bus days
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Refer to branch
Is the payee On File?
Transfer to Mortgage
No Red Flags
Did you check the Deliver By date?
Are you sure their enrollment isn't locked?
What eman are you using?
Contact TSD
Are they OTP verified?
Did you check under the other signers on the account?
Restart WDE and Jabber
Did they uninstall/re-install?
No limit
They're not using any special characters?
Did you check the CUAC Matrix?
Have them re-add the external
Are there any fraud notes in Quest?
Did you do a mock enrollment?
Check for restrictions
Any errors in audit log?
Sounds like a browser issue
You can offer an LOI
Transfer to Tax Group
They'll need to wait for the payment to post
What is the payee name?
What troubleshooting has been completed?
Did you check for multiple Quest profiles?
What kind of device are they using?
25k per payment
Have them try manual capture
On Us Payee
Wait 3-5 min
What browser are they using?
Is the client a minor?
7-10 bus days