Transferto TaxGroupDid youcheck theDeliver Bydate?Soundslike abrowserissueAre thereany fraudnotes inQuest?NoRedFlagsNolimitCheck forrestrictionsAre you suretheirenrollmentisn't locked?Is thepayeeOn File?Havethem trymanualcaptureAre theyOTPverified?7-10busdaysWhat kindof deviceare theyusing?Did theyuninstall/re-install?TransfertoMortgageHavethem re-add theexternal25k perpaymentYou canoffer anLOIRefertobranchWait 3-5 minAnyerrors inaudit log?Did youcheck underthe othersigners onthe account?ContactTSDWhateman areyouusing?Did youcheck theCUACMatrix?Is theclient aminor?Whattroubleshootinghas beencompleted?RestartWDE andJabberThey'll needto wait forthe paymentto postWhatbrowserare theyusing?Did you doa mockenrollment?On UsPayeeWhat isthe payeename?Did youcheck formultipleQuestprofiles?They're notusing anyspecialcharacters?Transferto TaxGroupDid youcheck theDeliver Bydate?Soundslike abrowserissueAre thereany fraudnotes inQuest?NoRedFlagsNolimitCheck forrestrictionsAre you suretheirenrollmentisn't locked?Is thepayeeOn File?Havethem trymanualcaptureAre theyOTPverified?7-10busdaysWhat kindof deviceare theyusing?Did theyuninstall/re-install?TransfertoMortgageHavethem re-add theexternal25k perpaymentYou canoffer anLOIRefertobranchWait 3-5 minAnyerrors inaudit log?Did youcheck underthe othersigners onthe account?ContactTSDWhateman areyouusing?Did youcheck theCUACMatrix?Is theclient aminor?Whattroubleshootinghas beencompleted?RestartWDE andJabberThey'll needto wait forthe paymentto postWhatbrowserare theyusing?Did you doa mockenrollment?On UsPayeeWhat isthe payeename?Did youcheck formultipleQuestprofiles?They're notusing anyspecialcharacters?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to Tax Group
  2. Did you check the Deliver By date?
  3. Sounds like a browser issue
  4. Are there any fraud notes in Quest?
  5. No Red Flags
  6. No limit
  7. Check for restrictions
  8. Are you sure their enrollment isn't locked?
  9. Is the payee On File?
  10. Have them try manual capture
  11. Are they OTP verified?
  12. 7-10 bus days
  13. What kind of device are they using?
  14. Did they uninstall/re-install?
  15. Transfer to Mortgage
  16. Have them re-add the external
  17. 25k per payment
  18. You can offer an LOI
  19. Refer to branch
  20. Wait 3-5 min
  21. Any errors in audit log?
  22. Did you check under the other signers on the account?
  23. Contact TSD
  24. What eman are you using?
  25. Did you check the CUAC Matrix?
  26. Is the client a minor?
  27. What troubleshooting has been completed?
  28. Restart WDE and Jabber
  29. They'll need to wait for the payment to post
  30. What browser are they using?
  31. Did you do a mock enrollment?
  32. On Us Payee
  33. What is the payee name?
  34. Did you check for multiple Quest profiles?
  35. They're not using any special characters?