25k perpaymentSoundslike abrowserissueDid you doa mockenrollment?What kindof deviceare theyusing?Is thepayeeOn File?Havethem trymanualcaptureThey'll needto wait forthe paymentto postDid youcheck underthe othersigners onthe account?Did youcheck theCUACMatrix?Are theyOTPverified?Did youcheck theDeliver Bydate?Anyerrors inaudit log?They're notusing anyspecialcharacters?Whateman areyouusing?Are thereany fraudnotes inQuest?Check forrestrictionsRefertobranchHavethem re-add theexternalNolimitDid youcheck formultipleQuestprofiles?You canoffer anLOIWhatbrowserare theyusing?NoRedFlagsTransfertoMortgage7-10busdaysAre you suretheirenrollmentisn't locked?Whattroubleshootinghas beencompleted?What isthe payeename?Transferto TaxGroupDid theyuninstall/re-install?Wait 3-5 minContactTSDOn UsPayee25k perpaymentSoundslike abrowserissueDid you doa mockenrollment?What kindof deviceare theyusing?Is thepayeeOn File?Havethem trymanualcaptureThey'll needto wait forthe paymentto postDid youcheck underthe othersigners onthe account?Did youcheck theCUACMatrix?Are theyOTPverified?Did youcheck theDeliver Bydate?Anyerrors inaudit log?They're notusing anyspecialcharacters?Whateman areyouusing?Are thereany fraudnotes inQuest?Check forrestrictionsRefertobranchHavethem re-add theexternalNolimitDid youcheck formultipleQuestprofiles?You canoffer anLOIWhatbrowserare theyusing?NoRedFlagsTransfertoMortgage7-10busdaysAre you suretheirenrollmentisn't locked?Whattroubleshootinghas beencompleted?What isthe payeename?Transferto TaxGroupDid theyuninstall/re-install?Wait 3-5 minContactTSDOn UsPayee

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
  1. 25k per payment
  2. Sounds like a browser issue
  3. Did you do a mock enrollment?
  4. What kind of device are they using?
  5. Is the payee On File?
  6. Have them try manual capture
  7. They'll need to wait for the payment to post
  8. Did you check under the other signers on the account?
  9. Did you check the CUAC Matrix?
  10. Are they OTP verified?
  11. Did you check the Deliver By date?
  12. Any errors in audit log?
  13. They're not using any special characters?
  14. What eman are you using?
  15. Are there any fraud notes in Quest?
  16. Check for restrictions
  17. Refer to branch
  18. Have them re-add the external
  19. No limit
  20. Did you check for multiple Quest profiles?
  21. You can offer an LOI
  22. What browser are they using?
  23. No Red Flags
  24. Transfer to Mortgage
  25. 7-10 bus days
  26. Are you sure their enrollment isn't locked?
  27. What troubleshooting has been completed?
  28. What is the payee name?
  29. Transfer to Tax Group
  30. Did they uninstall/re-install?
  31. Wait 3-5 min
  32. Contact TSD
  33. On Us Payee