On UsPayeeRefertobranch7-10busdaysDid youcheck underthe othersigners onthe account?What kindof deviceare theyusing?NolimitThey'll needto wait forthe paymentto postDid youcheck formultipleQuestprofiles?ContactTSDWhatbrowserare theyusing?Are theyOTPverified?NoRedFlagsTransfertoMortgageAnyerrors inaudit log?Whateman areyouusing?Havethem trymanualcaptureDid youcheck theDeliver Bydate?Are you suretheirenrollmentisn't locked?Did youcheck theCUACMatrix?Did theyuninstall/re-install?Is thepayeeOn File?Havethem re-add theexternal25k perpaymentThey're notusing anyspecialcharacters?Transferto TaxGroupWhattroubleshootinghas beencompleted?Check forrestrictionsWhat isthe payeename?Did you doa mockenrollment?Are thereany fraudnotes inQuest?Wait 3-5 minYou canoffer anLOISoundslike abrowserissueOn UsPayeeRefertobranch7-10busdaysDid youcheck underthe othersigners onthe account?What kindof deviceare theyusing?NolimitThey'll needto wait forthe paymentto postDid youcheck formultipleQuestprofiles?ContactTSDWhatbrowserare theyusing?Are theyOTPverified?NoRedFlagsTransfertoMortgageAnyerrors inaudit log?Whateman areyouusing?Havethem trymanualcaptureDid youcheck theDeliver Bydate?Are you suretheirenrollmentisn't locked?Did youcheck theCUACMatrix?Did theyuninstall/re-install?Is thepayeeOn File?Havethem re-add theexternal25k perpaymentThey're notusing anyspecialcharacters?Transferto TaxGroupWhattroubleshootinghas beencompleted?Check forrestrictionsWhat isthe payeename?Did you doa mockenrollment?Are thereany fraudnotes inQuest?Wait 3-5 minYou canoffer anLOISoundslike abrowserissue

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. On Us Payee
  2. Refer to branch
  3. 7-10 bus days
  4. Did you check under the other signers on the account?
  5. What kind of device are they using?
  6. No limit
  7. They'll need to wait for the payment to post
  8. Did you check for multiple Quest profiles?
  9. Contact TSD
  10. What browser are they using?
  11. Are they OTP verified?
  12. No Red Flags
  13. Transfer to Mortgage
  14. Any errors in audit log?
  15. What eman are you using?
  16. Have them try manual capture
  17. Did you check the Deliver By date?
  18. Are you sure their enrollment isn't locked?
  19. Did you check the CUAC Matrix?
  20. Did they uninstall/re-install?
  21. Is the payee On File?
  22. Have them re-add the external
  23. 25k per payment
  24. They're not using any special characters?
  25. Transfer to Tax Group
  26. What troubleshooting has been completed?
  27. Check for restrictions
  28. What is the payee name?
  29. Did you do a mock enrollment?
  30. Are there any fraud notes in Quest?
  31. Wait 3-5 min
  32. You can offer an LOI
  33. Sounds like a browser issue