NolimitThey'll needto wait forthe paymentto postNoRedFlagsTransfertoMortgageAre thereany fraudnotes inQuest?Did youcheck theCUACMatrix?Did youcheck underthe othersigners onthe account?Did theyuninstall/re-install?Whateman areyouusing?Soundslike abrowserissueAre you suretheirenrollmentisn't locked?Did youcheck formultipleQuestprofiles?Anyerrors inaudit log?Did you doa mockenrollment?They're notusing anyspecialcharacters?Whattroubleshootinghas beencompleted?RefertobranchDid youcheck theDeliver Bydate?Havethem trymanualcapture7-10busdaysWhat kindof deviceare theyusing?Wait 3-5 minYou canoffer anLOIIs thepayeeOn File?What isthe payeename?Are theyOTPverified?Havethem re-add theexternalOn UsPayeeContactTSD25k perpaymentTransferto TaxGroupWhatbrowserare theyusing?Check forrestrictionsNolimitThey'll needto wait forthe paymentto postNoRedFlagsTransfertoMortgageAre thereany fraudnotes inQuest?Did youcheck theCUACMatrix?Did youcheck underthe othersigners onthe account?Did theyuninstall/re-install?Whateman areyouusing?Soundslike abrowserissueAre you suretheirenrollmentisn't locked?Did youcheck formultipleQuestprofiles?Anyerrors inaudit log?Did you doa mockenrollment?They're notusing anyspecialcharacters?Whattroubleshootinghas beencompleted?RefertobranchDid youcheck theDeliver Bydate?Havethem trymanualcapture7-10busdaysWhat kindof deviceare theyusing?Wait 3-5 minYou canoffer anLOIIs thepayeeOn File?What isthe payeename?Are theyOTPverified?Havethem re-add theexternalOn UsPayeeContactTSD25k perpaymentTransferto TaxGroupWhatbrowserare theyusing?Check forrestrictions

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No limit
  2. They'll need to wait for the payment to post
  3. No Red Flags
  4. Transfer to Mortgage
  5. Are there any fraud notes in Quest?
  6. Did you check the CUAC Matrix?
  7. Did you check under the other signers on the account?
  8. Did they uninstall/re-install?
  9. What eman are you using?
  10. Sounds like a browser issue
  11. Are you sure their enrollment isn't locked?
  12. Did you check for multiple Quest profiles?
  13. Any errors in audit log?
  14. Did you do a mock enrollment?
  15. They're not using any special characters?
  16. What troubleshooting has been completed?
  17. Refer to branch
  18. Did you check the Deliver By date?
  19. Have them try manual capture
  20. 7-10 bus days
  21. What kind of device are they using?
  22. Wait 3-5 min
  23. You can offer an LOI
  24. Is the payee On File?
  25. What is the payee name?
  26. Are they OTP verified?
  27. Have them re-add the external
  28. On Us Payee
  29. Contact TSD
  30. 25k per payment
  31. Transfer to Tax Group
  32. What browser are they using?
  33. Check for restrictions