Did youcheck theDeliver Bydate?What kindof deviceare theyusing?On UsPayeeDid youcheck underthe othersigners onthe account?TransfertoMortgageTransferto TaxGroupContactTSDYou canoffer anLOIIs thepayeeOn File?Havethem trymanualcaptureNolimitWhateman areyouusing?Did you doa mockenrollment?What isthe payeename?Soundslike abrowserissueAre you suretheirenrollmentisn't locked?Are theyOTPverified?Did theyuninstall/re-install?They'll needto wait forthe paymentto postRefertobranchHavethem re-add theexternalDid youcheck theCUACMatrix?NoRedFlagsWhattroubleshootinghas beencompleted?Anyerrors inaudit log?Are thereany fraudnotes inQuest?7-10busdaysWhatbrowserare theyusing?25k perpaymentThey're notusing anyspecialcharacters?Did youcheck formultipleQuestprofiles?Check forrestrictionsWait 3-5 minDid youcheck theDeliver Bydate?What kindof deviceare theyusing?On UsPayeeDid youcheck underthe othersigners onthe account?TransfertoMortgageTransferto TaxGroupContactTSDYou canoffer anLOIIs thepayeeOn File?Havethem trymanualcaptureNolimitWhateman areyouusing?Did you doa mockenrollment?What isthe payeename?Soundslike abrowserissueAre you suretheirenrollmentisn't locked?Are theyOTPverified?Did theyuninstall/re-install?They'll needto wait forthe paymentto postRefertobranchHavethem re-add theexternalDid youcheck theCUACMatrix?NoRedFlagsWhattroubleshootinghas beencompleted?Anyerrors inaudit log?Are thereany fraudnotes inQuest?7-10busdaysWhatbrowserare theyusing?25k perpaymentThey're notusing anyspecialcharacters?Did youcheck formultipleQuestprofiles?Check forrestrictionsWait 3-5 min

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did you check the Deliver By date?
  2. What kind of device are they using?
  3. On Us Payee
  4. Did you check under the other signers on the account?
  5. Transfer to Mortgage
  6. Transfer to Tax Group
  7. Contact TSD
  8. You can offer an LOI
  9. Is the payee On File?
  10. Have them try manual capture
  11. No limit
  12. What eman are you using?
  13. Did you do a mock enrollment?
  14. What is the payee name?
  15. Sounds like a browser issue
  16. Are you sure their enrollment isn't locked?
  17. Are they OTP verified?
  18. Did they uninstall/re-install?
  19. They'll need to wait for the payment to post
  20. Refer to branch
  21. Have them re-add the external
  22. Did you check the CUAC Matrix?
  23. No Red Flags
  24. What troubleshooting has been completed?
  25. Any errors in audit log?
  26. Are there any fraud notes in Quest?
  27. 7-10 bus days
  28. What browser are they using?
  29. 25k per payment
  30. They're not using any special characters?
  31. Did you check for multiple Quest profiles?
  32. Check for restrictions
  33. Wait 3-5 min