NolimitDid youcheck underthe othersigners onthe account?Whateman areyouusing?Did you doa mockenrollment?7-10busdaysWhatbrowserare theyusing?Are you suretheirenrollmentisn't locked?Wait 3-5 minThey're notusing anyspecialcharacters?Havethem re-add theexternalYou canoffer anLOITransfertoMortgageNoRedFlagsWhat isthe payeename?Did youcheck theDeliver Bydate?ContactTSDAnyerrors inaudit log?Havethem trymanualcaptureOn UsPayeeAre thereany fraudnotes inQuest?Are theyOTPverified?Is thepayeeOn File?Transferto TaxGroupDid youcheck theCUACMatrix?Whattroubleshootinghas beencompleted?Soundslike abrowserissueRefertobranchThey'll needto wait forthe paymentto postCheck forrestrictionsDid youcheck formultipleQuestprofiles?Did theyuninstall/re-install?What kindof deviceare theyusing?25k perpaymentNolimitDid youcheck underthe othersigners onthe account?Whateman areyouusing?Did you doa mockenrollment?7-10busdaysWhatbrowserare theyusing?Are you suretheirenrollmentisn't locked?Wait 3-5 minThey're notusing anyspecialcharacters?Havethem re-add theexternalYou canoffer anLOITransfertoMortgageNoRedFlagsWhat isthe payeename?Did youcheck theDeliver Bydate?ContactTSDAnyerrors inaudit log?Havethem trymanualcaptureOn UsPayeeAre thereany fraudnotes inQuest?Are theyOTPverified?Is thepayeeOn File?Transferto TaxGroupDid youcheck theCUACMatrix?Whattroubleshootinghas beencompleted?Soundslike abrowserissueRefertobranchThey'll needto wait forthe paymentto postCheck forrestrictionsDid youcheck formultipleQuestprofiles?Did theyuninstall/re-install?What kindof deviceare theyusing?25k perpayment

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No limit
  2. Did you check under the other signers on the account?
  3. What eman are you using?
  4. Did you do a mock enrollment?
  5. 7-10 bus days
  6. What browser are they using?
  7. Are you sure their enrollment isn't locked?
  8. Wait 3-5 min
  9. They're not using any special characters?
  10. Have them re-add the external
  11. You can offer an LOI
  12. Transfer to Mortgage
  13. No Red Flags
  14. What is the payee name?
  15. Did you check the Deliver By date?
  16. Contact TSD
  17. Any errors in audit log?
  18. Have them try manual capture
  19. On Us Payee
  20. Are there any fraud notes in Quest?
  21. Are they OTP verified?
  22. Is the payee On File?
  23. Transfer to Tax Group
  24. Did you check the CUAC Matrix?
  25. What troubleshooting has been completed?
  26. Sounds like a browser issue
  27. Refer to branch
  28. They'll need to wait for the payment to post
  29. Check for restrictions
  30. Did you check for multiple Quest profiles?
  31. Did they uninstall/re-install?
  32. What kind of device are they using?
  33. 25k per payment