What isthe payeename?7-10busdaysAre thereany fraudnotes inQuest?You canoffer anLOINoRedFlagsThey're notusing anyspecialcharacters?Soundslike abrowserissueTransfertoMortgage25k perpaymentDid youcheck underthe othersigners onthe account?NolimitTransferto TaxGroupWhatbrowserare theyusing?Are you suretheirenrollmentisn't locked?Is theclient aminor?What kindof deviceare theyusing?RestartWDE andJabberDid youcheck formultipleQuestprofiles?Did you doa mockenrollment?Are theyOTPverified?They'll needto wait forthe paymentto postDid youcheck theDeliver Bydate?On UsPayeeWhattroubleshootinghas beencompleted?Did theyuninstall/re-install?Is thepayeeOn File?Wait 3-5 minContactTSDOn UsPayeeCheck forrestrictionsHavethem trymanualcaptureWhateman areyouusing?Anyerrors inaudit log?What isthe payeename?7-10busdaysAre thereany fraudnotes inQuest?You canoffer anLOINoRedFlagsThey're notusing anyspecialcharacters?Soundslike abrowserissueTransfertoMortgage25k perpaymentDid youcheck underthe othersigners onthe account?NolimitTransferto TaxGroupWhatbrowserare theyusing?Are you suretheirenrollmentisn't locked?Is theclient aminor?What kindof deviceare theyusing?RestartWDE andJabberDid youcheck formultipleQuestprofiles?Did you doa mockenrollment?Are theyOTPverified?They'll needto wait forthe paymentto postDid youcheck theDeliver Bydate?On UsPayeeWhattroubleshootinghas beencompleted?Did theyuninstall/re-install?Is thepayeeOn File?Wait 3-5 minContactTSDOn UsPayeeCheck forrestrictionsHavethem trymanualcaptureWhateman areyouusing?Anyerrors inaudit log?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What is the payee name?
  2. 7-10 bus days
  3. Are there any fraud notes in Quest?
  4. You can offer an LOI
  5. No Red Flags
  6. They're not using any special characters?
  7. Sounds like a browser issue
  8. Transfer to Mortgage
  9. 25k per payment
  10. Did you check under the other signers on the account?
  11. No limit
  12. Transfer to Tax Group
  13. What browser are they using?
  14. Are you sure their enrollment isn't locked?
  15. Is the client a minor?
  16. What kind of device are they using?
  17. Restart WDE and Jabber
  18. Did you check for multiple Quest profiles?
  19. Did you do a mock enrollment?
  20. Are they OTP verified?
  21. They'll need to wait for the payment to post
  22. Did you check the Deliver By date?
  23. On Us Payee
  24. What troubleshooting has been completed?
  25. Did they uninstall/re-install?
  26. Is the payee On File?
  27. Wait 3-5 min
  28. Contact TSD
  29. On Us Payee
  30. Check for restrictions
  31. Have them try manual capture
  32. What eman are you using?
  33. Any errors in audit log?