Wait 3-5 minIs thepayeeOn File?They're notusing anyspecialcharacters?Whatbrowserare theyusing?Whateman areyouusing?Did you doa mockenrollment?TransfertoMortgageWhat isthe payeename?Is theclient aminor?Did theyuninstall/re-install?ContactTSD7-10busdaysTransferto TaxGroupYou canoffer anLOIOn UsPayeeDid youcheck underthe othersigners onthe account?On UsPayeeDid youcheck theDeliver Bydate?RestartWDE andJabberCheck forrestrictionsAnyerrors inaudit log?Havethem trymanualcaptureSoundslike abrowserissueThey'll needto wait forthe paymentto postAre thereany fraudnotes inQuest?Whattroubleshootinghas beencompleted?Nolimit25k perpaymentDid youcheck formultipleQuestprofiles?Are you suretheirenrollmentisn't locked?What kindof deviceare theyusing?NoRedFlagsAre theyOTPverified?Wait 3-5 minIs thepayeeOn File?They're notusing anyspecialcharacters?Whatbrowserare theyusing?Whateman areyouusing?Did you doa mockenrollment?TransfertoMortgageWhat isthe payeename?Is theclient aminor?Did theyuninstall/re-install?ContactTSD7-10busdaysTransferto TaxGroupYou canoffer anLOIOn UsPayeeDid youcheck underthe othersigners onthe account?On UsPayeeDid youcheck theDeliver Bydate?RestartWDE andJabberCheck forrestrictionsAnyerrors inaudit log?Havethem trymanualcaptureSoundslike abrowserissueThey'll needto wait forthe paymentto postAre thereany fraudnotes inQuest?Whattroubleshootinghas beencompleted?Nolimit25k perpaymentDid youcheck formultipleQuestprofiles?Are you suretheirenrollmentisn't locked?What kindof deviceare theyusing?NoRedFlagsAre theyOTPverified?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
  1. Wait 3-5 min
  2. Is the payee On File?
  3. They're not using any special characters?
  4. What browser are they using?
  5. What eman are you using?
  6. Did you do a mock enrollment?
  7. Transfer to Mortgage
  8. What is the payee name?
  9. Is the client a minor?
  10. Did they uninstall/re-install?
  11. Contact TSD
  12. 7-10 bus days
  13. Transfer to Tax Group
  14. You can offer an LOI
  15. On Us Payee
  16. Did you check under the other signers on the account?
  17. On Us Payee
  18. Did you check the Deliver By date?
  19. Restart WDE and Jabber
  20. Check for restrictions
  21. Any errors in audit log?
  22. Have them try manual capture
  23. Sounds like a browser issue
  24. They'll need to wait for the payment to post
  25. Are there any fraud notes in Quest?
  26. What troubleshooting has been completed?
  27. No limit
  28. 25k per payment
  29. Did you check for multiple Quest profiles?
  30. Are you sure their enrollment isn't locked?
  31. What kind of device are they using?
  32. No Red Flags
  33. Are they OTP verified?