Did youcheck underthe othersigners onthe account?You canoffer anLOITransferto TaxGroupWait 3-5 minHavethem trymanualcaptureIs thepayeeOn File?Did youcheck theDeliver Bydate?They'll needto wait forthe paymentto postThey're notusing anyspecialcharacters?Are you suretheirenrollmentisn't locked?Did you doa mockenrollment?Soundslike abrowserissueWhat kindof deviceare theyusing?Check forrestrictionsWhateman areyouusing?Did theyuninstall/re-install?Are thereany fraudnotes inQuest?RestartWDE andJabberAnyerrors inaudit log?7-10busdaysWhatbrowserare theyusing?Are theyOTPverified?Is theclient aminor?Did youcheck formultipleQuestprofiles?TransfertoMortgage25k perpaymentOn UsPayeeNoRedFlagsWhattroubleshootinghas beencompleted?NolimitContactTSDWhat isthe payeename?On UsPayeeDid youcheck underthe othersigners onthe account?You canoffer anLOITransferto TaxGroupWait 3-5 minHavethem trymanualcaptureIs thepayeeOn File?Did youcheck theDeliver Bydate?They'll needto wait forthe paymentto postThey're notusing anyspecialcharacters?Are you suretheirenrollmentisn't locked?Did you doa mockenrollment?Soundslike abrowserissueWhat kindof deviceare theyusing?Check forrestrictionsWhateman areyouusing?Did theyuninstall/re-install?Are thereany fraudnotes inQuest?RestartWDE andJabberAnyerrors inaudit log?7-10busdaysWhatbrowserare theyusing?Are theyOTPverified?Is theclient aminor?Did youcheck formultipleQuestprofiles?TransfertoMortgage25k perpaymentOn UsPayeeNoRedFlagsWhattroubleshootinghas beencompleted?NolimitContactTSDWhat isthe payeename?On UsPayee

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did you check under the other signers on the account?
  2. You can offer an LOI
  3. Transfer to Tax Group
  4. Wait 3-5 min
  5. Have them try manual capture
  6. Is the payee On File?
  7. Did you check the Deliver By date?
  8. They'll need to wait for the payment to post
  9. They're not using any special characters?
  10. Are you sure their enrollment isn't locked?
  11. Did you do a mock enrollment?
  12. Sounds like a browser issue
  13. What kind of device are they using?
  14. Check for restrictions
  15. What eman are you using?
  16. Did they uninstall/re-install?
  17. Are there any fraud notes in Quest?
  18. Restart WDE and Jabber
  19. Any errors in audit log?
  20. 7-10 bus days
  21. What browser are they using?
  22. Are they OTP verified?
  23. Is the client a minor?
  24. Did you check for multiple Quest profiles?
  25. Transfer to Mortgage
  26. 25k per payment
  27. On Us Payee
  28. No Red Flags
  29. What troubleshooting has been completed?
  30. No limit
  31. Contact TSD
  32. What is the payee name?
  33. On Us Payee