Are you suretheirenrollmentisn't locked?Did youcheck underthe othersigners onthe account?Did you doa mockenrollment?25k perpaymentThey'll needto wait forthe paymentto postYou canoffer anLOIAre thereany fraudnotes inQuest?Anyerrors inaudit log?Did youcheck formultipleQuestprofiles?On UsPayeeWait 3-5 minDid youcheck theDeliver Bydate?Is theclient aminor?ContactTSDNoRedFlagsNolimitWhattroubleshootinghas beencompleted?Whateman areyouusing?What kindof deviceare theyusing?7-10busdaysTransferto TaxGroupCheck forrestrictionsTransfertoMortgageSoundslike abrowserissueOn UsPayeeHavethem trymanualcaptureWhatbrowserare theyusing?Did theyuninstall/re-install?Is thepayeeOn File?Are theyOTPverified?RestartWDE andJabberThey're notusing anyspecialcharacters?What isthe payeename?Are you suretheirenrollmentisn't locked?Did youcheck underthe othersigners onthe account?Did you doa mockenrollment?25k perpaymentThey'll needto wait forthe paymentto postYou canoffer anLOIAre thereany fraudnotes inQuest?Anyerrors inaudit log?Did youcheck formultipleQuestprofiles?On UsPayeeWait 3-5 minDid youcheck theDeliver Bydate?Is theclient aminor?ContactTSDNoRedFlagsNolimitWhattroubleshootinghas beencompleted?Whateman areyouusing?What kindof deviceare theyusing?7-10busdaysTransferto TaxGroupCheck forrestrictionsTransfertoMortgageSoundslike abrowserissueOn UsPayeeHavethem trymanualcaptureWhatbrowserare theyusing?Did theyuninstall/re-install?Is thepayeeOn File?Are theyOTPverified?RestartWDE andJabberThey're notusing anyspecialcharacters?What isthe payeename?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Are you sure their enrollment isn't locked?
  2. Did you check under the other signers on the account?
  3. Did you do a mock enrollment?
  4. 25k per payment
  5. They'll need to wait for the payment to post
  6. You can offer an LOI
  7. Are there any fraud notes in Quest?
  8. Any errors in audit log?
  9. Did you check for multiple Quest profiles?
  10. On Us Payee
  11. Wait 3-5 min
  12. Did you check the Deliver By date?
  13. Is the client a minor?
  14. Contact TSD
  15. No Red Flags
  16. No limit
  17. What troubleshooting has been completed?
  18. What eman are you using?
  19. What kind of device are they using?
  20. 7-10 bus days
  21. Transfer to Tax Group
  22. Check for restrictions
  23. Transfer to Mortgage
  24. Sounds like a browser issue
  25. On Us Payee
  26. Have them try manual capture
  27. What browser are they using?
  28. Did they uninstall/re-install?
  29. Is the payee On File?
  30. Are they OTP verified?
  31. Restart WDE and Jabber
  32. They're not using any special characters?
  33. What is the payee name?