NolimitThey'll needto wait forthe paymentto postAre you suretheirenrollmentisn't locked?Anyerrors inaudit log?Check forrestrictionsOn UsPayeeWhateman areyouusing?What isthe payeename?TransfertoMortgageDid youcheck theDeliver Bydate?You canoffer anLOINoRedFlagsIs thepayeeOn File?What kindof deviceare theyusing?7-10busdaysAre thereany fraudnotes inQuest?Havethem trymanualcaptureWait 3-5 minWhatbrowserare theyusing?Transferto TaxGroupDid youcheck underthe othersigners onthe account?Did youcheck formultipleQuestprofiles?25k perpaymentAre theyOTPverified?Is theclient aminor?They're notusing anyspecialcharacters?Soundslike abrowserissueOn UsPayeeRestartWDE andJabberDid theyuninstall/re-install?Whattroubleshootinghas beencompleted?ContactTSDDid you doa mockenrollment?NolimitThey'll needto wait forthe paymentto postAre you suretheirenrollmentisn't locked?Anyerrors inaudit log?Check forrestrictionsOn UsPayeeWhateman areyouusing?What isthe payeename?TransfertoMortgageDid youcheck theDeliver Bydate?You canoffer anLOINoRedFlagsIs thepayeeOn File?What kindof deviceare theyusing?7-10busdaysAre thereany fraudnotes inQuest?Havethem trymanualcaptureWait 3-5 minWhatbrowserare theyusing?Transferto TaxGroupDid youcheck underthe othersigners onthe account?Did youcheck formultipleQuestprofiles?25k perpaymentAre theyOTPverified?Is theclient aminor?They're notusing anyspecialcharacters?Soundslike abrowserissueOn UsPayeeRestartWDE andJabberDid theyuninstall/re-install?Whattroubleshootinghas beencompleted?ContactTSDDid you doa mockenrollment?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No limit
  2. They'll need to wait for the payment to post
  3. Are you sure their enrollment isn't locked?
  4. Any errors in audit log?
  5. Check for restrictions
  6. On Us Payee
  7. What eman are you using?
  8. What is the payee name?
  9. Transfer to Mortgage
  10. Did you check the Deliver By date?
  11. You can offer an LOI
  12. No Red Flags
  13. Is the payee On File?
  14. What kind of device are they using?
  15. 7-10 bus days
  16. Are there any fraud notes in Quest?
  17. Have them try manual capture
  18. Wait 3-5 min
  19. What browser are they using?
  20. Transfer to Tax Group
  21. Did you check under the other signers on the account?
  22. Did you check for multiple Quest profiles?
  23. 25k per payment
  24. Are they OTP verified?
  25. Is the client a minor?
  26. They're not using any special characters?
  27. Sounds like a browser issue
  28. On Us Payee
  29. Restart WDE and Jabber
  30. Did they uninstall/re-install?
  31. What troubleshooting has been completed?
  32. Contact TSD
  33. Did you do a mock enrollment?