Did you doa mockenrollment?Is thepayeeOn File?They'll needto wait forthe paymentto postDid youcheck formultipleQuestprofiles?Did youcheck underthe othersigners onthe account?NolimitWhateman areyouusing?You canoffer anLOIAnyerrors inaudit log?Are thereany fraudnotes inQuest?Wait 3-5 minWhatbrowserare theyusing?They're notusing anyspecialcharacters?Soundslike abrowserissueOn UsPayee7-10busdaysCheck forrestrictionsContactTSDWhattroubleshootinghas beencompleted?TransfertoMortgageAre theyOTPverified?NoRedFlagsRestartWDE andJabberWhat isthe payeename?Havethem trymanualcaptureDid theyuninstall/re-install?Transferto TaxGroupWhat kindof deviceare theyusing?Are you suretheirenrollmentisn't locked?Is theclient aminor?Did youcheck theDeliver Bydate?25k perpaymentOn UsPayeeDid you doa mockenrollment?Is thepayeeOn File?They'll needto wait forthe paymentto postDid youcheck formultipleQuestprofiles?Did youcheck underthe othersigners onthe account?NolimitWhateman areyouusing?You canoffer anLOIAnyerrors inaudit log?Are thereany fraudnotes inQuest?Wait 3-5 minWhatbrowserare theyusing?They're notusing anyspecialcharacters?Soundslike abrowserissueOn UsPayee7-10busdaysCheck forrestrictionsContactTSDWhattroubleshootinghas beencompleted?TransfertoMortgageAre theyOTPverified?NoRedFlagsRestartWDE andJabberWhat isthe payeename?Havethem trymanualcaptureDid theyuninstall/re-install?Transferto TaxGroupWhat kindof deviceare theyusing?Are you suretheirenrollmentisn't locked?Is theclient aminor?Did youcheck theDeliver Bydate?25k perpaymentOn UsPayee

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
  1. Did you do a mock enrollment?
  2. Is the payee On File?
  3. They'll need to wait for the payment to post
  4. Did you check for multiple Quest profiles?
  5. Did you check under the other signers on the account?
  6. No limit
  7. What eman are you using?
  8. You can offer an LOI
  9. Any errors in audit log?
  10. Are there any fraud notes in Quest?
  11. Wait 3-5 min
  12. What browser are they using?
  13. They're not using any special characters?
  14. Sounds like a browser issue
  15. On Us Payee
  16. 7-10 bus days
  17. Check for restrictions
  18. Contact TSD
  19. What troubleshooting has been completed?
  20. Transfer to Mortgage
  21. Are they OTP verified?
  22. No Red Flags
  23. Restart WDE and Jabber
  24. What is the payee name?
  25. Have them try manual capture
  26. Did they uninstall/re-install?
  27. Transfer to Tax Group
  28. What kind of device are they using?
  29. Are you sure their enrollment isn't locked?
  30. Is the client a minor?
  31. Did you check the Deliver By date?
  32. 25k per payment
  33. On Us Payee