Check forrestrictionsWhattroubleshootinghas beencompleted?Whateman areyouusing?They'll needto wait forthe paymentto postDid youcheck underthe othersigners onthe account?Did youcheck formultipleQuestprofiles?Are thereany fraudnotes inQuest?Anyerrors inaudit log?They're notusing anyspecialcharacters?On UsPayeeIs theclient aminor?Wait 3-5 minRestartWDE andJabber7-10busdaysNoRedFlagsNolimitWhatbrowserare theyusing?Havethem trymanualcaptureAre theyOTPverified?What isthe payeename?You canoffer anLOIContactTSDTransfertoMortgage25k perpaymentWhat kindof deviceare theyusing?Is thepayeeOn File?Did you doa mockenrollment?Are you suretheirenrollmentisn't locked?Soundslike abrowserissueDid youcheck theDeliver Bydate?Did theyuninstall/re-install?Check forrestrictionsWhattroubleshootinghas beencompleted?Whateman areyouusing?They'll needto wait forthe paymentto postDid youcheck underthe othersigners onthe account?Did youcheck formultipleQuestprofiles?Are thereany fraudnotes inQuest?Anyerrors inaudit log?They're notusing anyspecialcharacters?On UsPayeeIs theclient aminor?Wait 3-5 minRestartWDE andJabber7-10busdaysNoRedFlagsNolimitWhatbrowserare theyusing?Havethem trymanualcaptureAre theyOTPverified?What isthe payeename?You canoffer anLOIContactTSDTransfertoMortgage25k perpaymentWhat kindof deviceare theyusing?Is thepayeeOn File?Did you doa mockenrollment?Are you suretheirenrollmentisn't locked?Soundslike abrowserissueDid youcheck theDeliver Bydate?Did theyuninstall/re-install?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check for restrictions
  2. What troubleshooting has been completed?
  3. What eman are you using?
  4. They'll need to wait for the payment to post
  5. Did you check under the other signers on the account?
  6. Did you check for multiple Quest profiles?
  7. Are there any fraud notes in Quest?
  8. Any errors in audit log?
  9. They're not using any special characters?
  10. On Us Payee
  11. Is the client a minor?
  12. Wait 3-5 min
  13. Restart WDE and Jabber
  14. 7-10 bus days
  15. No Red Flags
  16. No limit
  17. What browser are they using?
  18. Have them try manual capture
  19. Are they OTP verified?
  20. What is the payee name?
  21. You can offer an LOI
  22. Contact TSD
  23. Transfer to Mortgage
  24. 25k per payment
  25. What kind of device are they using?
  26. Is the payee On File?
  27. Did you do a mock enrollment?
  28. Are you sure their enrollment isn't locked?
  29. Sounds like a browser issue
  30. Did you check the Deliver By date?
  31. Did they uninstall/re-install?