Soundslike abrowserissueWhat isthe payeename?Did theyuninstall/re-install?Anyerrors inaudit log?TransfertoMortgageDid you doa mockenrollment?NolimitCheck forrestrictionsWhatbrowserare theyusing?What kindof deviceare theyusing?ContactTSD25k perpaymentDid youcheck underthe othersigners onthe account?7-10busdaysNoRedFlagsThey'll needto wait forthe paymentto postWhattroubleshootinghas beencompleted?On UsPayeeDid youcheck theDeliver Bydate?You canoffer anLOIRestartWDE andJabberWhateman areyouusing?Are you suretheirenrollmentisn't locked?Havethem trymanualcaptureDid youcheck formultipleQuestprofiles?They're notusing anyspecialcharacters?Wait 3-5 minAre thereany fraudnotes inQuest?Is thepayeeOn File?Is theclient aminor?Are theyOTPverified?Soundslike abrowserissueWhat isthe payeename?Did theyuninstall/re-install?Anyerrors inaudit log?TransfertoMortgageDid you doa mockenrollment?NolimitCheck forrestrictionsWhatbrowserare theyusing?What kindof deviceare theyusing?ContactTSD25k perpaymentDid youcheck underthe othersigners onthe account?7-10busdaysNoRedFlagsThey'll needto wait forthe paymentto postWhattroubleshootinghas beencompleted?On UsPayeeDid youcheck theDeliver Bydate?You canoffer anLOIRestartWDE andJabberWhateman areyouusing?Are you suretheirenrollmentisn't locked?Havethem trymanualcaptureDid youcheck formultipleQuestprofiles?They're notusing anyspecialcharacters?Wait 3-5 minAre thereany fraudnotes inQuest?Is thepayeeOn File?Is theclient aminor?Are theyOTPverified?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sounds like a browser issue
  2. What is the payee name?
  3. Did they uninstall/re-install?
  4. Any errors in audit log?
  5. Transfer to Mortgage
  6. Did you do a mock enrollment?
  7. No limit
  8. Check for restrictions
  9. What browser are they using?
  10. What kind of device are they using?
  11. Contact TSD
  12. 25k per payment
  13. Did you check under the other signers on the account?
  14. 7-10 bus days
  15. No Red Flags
  16. They'll need to wait for the payment to post
  17. What troubleshooting has been completed?
  18. On Us Payee
  19. Did you check the Deliver By date?
  20. You can offer an LOI
  21. Restart WDE and Jabber
  22. What eman are you using?
  23. Are you sure their enrollment isn't locked?
  24. Have them try manual capture
  25. Did you check for multiple Quest profiles?
  26. They're not using any special characters?
  27. Wait 3-5 min
  28. Are there any fraud notes in Quest?
  29. Is the payee On File?
  30. Is the client a minor?
  31. Are they OTP verified?