Did you check under the other signers on the account? 25k per payment Did you do a mock enrollment? No limit Are they OTP verified? What kind of device are they using? 7-10 bus days Any errors in audit log? Check for restrictions Is the payee On File? Transfer to Mortgage They're not using any special characters? Sounds like a browser issue No Red Flags Have them try manual capture Did you check for multiple Quest profiles? On Us Payee You can offer an LOI Restart WDE and Jabber What browser are they using? Did they uninstall/re- install? What is the payee name? Did you check the Deliver By date? Are you sure their enrollment isn't locked? Are there any fraud notes in Quest? What troubleshooting has been completed? What eman are you using? Wait 3- 5 min Is the client a minor? Contact TSD They'll need to wait for the payment to post Did you check under the other signers on the account? 25k per payment Did you do a mock enrollment? No limit Are they OTP verified? What kind of device are they using? 7-10 bus days Any errors in audit log? Check for restrictions Is the payee On File? Transfer to Mortgage They're not using any special characters? Sounds like a browser issue No Red Flags Have them try manual capture Did you check for multiple Quest profiles? On Us Payee You can offer an LOI Restart WDE and Jabber What browser are they using? Did they uninstall/re- install? What is the payee name? Did you check the Deliver By date? Are you sure their enrollment isn't locked? Are there any fraud notes in Quest? What troubleshooting has been completed? What eman are you using? Wait 3- 5 min Is the client a minor? Contact TSD They'll need to wait for the payment to post
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Did you check under the other signers on the account?
25k per payment
Did you do a mock enrollment?
No limit
Are they OTP verified?
What kind of device are they using?
7-10 bus days
Any errors in audit log?
Check for restrictions
Is the payee On File?
Transfer to Mortgage
They're not using any special characters?
Sounds like a browser issue
No Red Flags
Have them try manual capture
Did you check for multiple Quest profiles?
On Us Payee
You can offer an LOI
Restart WDE and Jabber
What browser are they using?
Did they uninstall/re-install?
What is the payee name?
Did you check the Deliver By date?
Are you sure their enrollment isn't locked?
Are there any fraud notes in Quest?
What troubleshooting has been completed?
What eman are you using?
Wait 3-5 min
Is the client a minor?
Contact TSD
They'll need to wait for the payment to post