NoRedFlagsWhattroubleshootinghas beencompleted?Did youcheck underthe othersigners onthe account?Check forrestrictionsWait 3-5 minIs thepayeeOn File?Are theyOTPverified?Havethem trymanualcaptureSoundslike abrowserissueWhat isthe payeename?Did theyuninstall/re-install?Did you doa mockenrollment?They'll needto wait forthe paymentto postNolimitWhateman areyouusing?TransfertoMortgageDid youcheck formultipleQuestprofiles?Is theclient aminor?Are you suretheirenrollmentisn't locked?7-10busdays25k perpaymentAnyerrors inaudit log?RestartWDE andJabberWhatbrowserare theyusing?Are thereany fraudnotes inQuest?They're notusing anyspecialcharacters?What kindof deviceare theyusing?You canoffer anLOIOn UsPayeeContactTSDDid youcheck theDeliver Bydate?NoRedFlagsWhattroubleshootinghas beencompleted?Did youcheck underthe othersigners onthe account?Check forrestrictionsWait 3-5 minIs thepayeeOn File?Are theyOTPverified?Havethem trymanualcaptureSoundslike abrowserissueWhat isthe payeename?Did theyuninstall/re-install?Did you doa mockenrollment?They'll needto wait forthe paymentto postNolimitWhateman areyouusing?TransfertoMortgageDid youcheck formultipleQuestprofiles?Is theclient aminor?Are you suretheirenrollmentisn't locked?7-10busdays25k perpaymentAnyerrors inaudit log?RestartWDE andJabberWhatbrowserare theyusing?Are thereany fraudnotes inQuest?They're notusing anyspecialcharacters?What kindof deviceare theyusing?You canoffer anLOIOn UsPayeeContactTSDDid youcheck theDeliver Bydate?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Red Flags
  2. What troubleshooting has been completed?
  3. Did you check under the other signers on the account?
  4. Check for restrictions
  5. Wait 3-5 min
  6. Is the payee On File?
  7. Are they OTP verified?
  8. Have them try manual capture
  9. Sounds like a browser issue
  10. What is the payee name?
  11. Did they uninstall/re-install?
  12. Did you do a mock enrollment?
  13. They'll need to wait for the payment to post
  14. No limit
  15. What eman are you using?
  16. Transfer to Mortgage
  17. Did you check for multiple Quest profiles?
  18. Is the client a minor?
  19. Are you sure their enrollment isn't locked?
  20. 7-10 bus days
  21. 25k per payment
  22. Any errors in audit log?
  23. Restart WDE and Jabber
  24. What browser are they using?
  25. Are there any fraud notes in Quest?
  26. They're not using any special characters?
  27. What kind of device are they using?
  28. You can offer an LOI
  29. On Us Payee
  30. Contact TSD
  31. Did you check the Deliver By date?