Are thereany fraudnotes inQuest?RestartWDE andJabberDid you doa mockenrollment?Is theclient aminor?Are you suretheirenrollmentisn't locked?Check forrestrictionsThey'll needto wait forthe paymentto postTransfertoMortgageIs thepayeeOn File?What isthe payeename?NoRedFlagsContactTSDWhattroubleshootinghas beencompleted?Whateman areyouusing?Nolimit7-10busdaysSoundslike abrowserissueHavethem trymanualcaptureWhat kindof deviceare theyusing?On UsPayee25k perpaymentWhatbrowserare theyusing?Did youcheck underthe othersigners onthe account?Are theyOTPverified?You canoffer anLOIDid youcheck theDeliver Bydate?They're notusing anyspecialcharacters?Anyerrors inaudit log?Did youcheck formultipleQuestprofiles?Wait 3-5 minDid theyuninstall/re-install?Are thereany fraudnotes inQuest?RestartWDE andJabberDid you doa mockenrollment?Is theclient aminor?Are you suretheirenrollmentisn't locked?Check forrestrictionsThey'll needto wait forthe paymentto postTransfertoMortgageIs thepayeeOn File?What isthe payeename?NoRedFlagsContactTSDWhattroubleshootinghas beencompleted?Whateman areyouusing?Nolimit7-10busdaysSoundslike abrowserissueHavethem trymanualcaptureWhat kindof deviceare theyusing?On UsPayee25k perpaymentWhatbrowserare theyusing?Did youcheck underthe othersigners onthe account?Are theyOTPverified?You canoffer anLOIDid youcheck theDeliver Bydate?They're notusing anyspecialcharacters?Anyerrors inaudit log?Did youcheck formultipleQuestprofiles?Wait 3-5 minDid theyuninstall/re-install?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Are there any fraud notes in Quest?
  2. Restart WDE and Jabber
  3. Did you do a mock enrollment?
  4. Is the client a minor?
  5. Are you sure their enrollment isn't locked?
  6. Check for restrictions
  7. They'll need to wait for the payment to post
  8. Transfer to Mortgage
  9. Is the payee On File?
  10. What is the payee name?
  11. No Red Flags
  12. Contact TSD
  13. What troubleshooting has been completed?
  14. What eman are you using?
  15. No limit
  16. 7-10 bus days
  17. Sounds like a browser issue
  18. Have them try manual capture
  19. What kind of device are they using?
  20. On Us Payee
  21. 25k per payment
  22. What browser are they using?
  23. Did you check under the other signers on the account?
  24. Are they OTP verified?
  25. You can offer an LOI
  26. Did you check the Deliver By date?
  27. They're not using any special characters?
  28. Any errors in audit log?
  29. Did you check for multiple Quest profiles?
  30. Wait 3-5 min
  31. Did they uninstall/re-install?