Did theyuninstall/re-install?Soundslike abrowserissueRestartWDE andJabberThey're notusing anyspecialcharacters?Is theclient aminor?Did youcheck theDeliver Bydate?On UsPayeeWhateman areyouusing?Are theyOTPverified?Nolimit7-10busdaysWhattroubleshootinghas beencompleted?Is thepayeeOn File?Did youcheck formultipleQuestprofiles?Wait 3-5 minYou canoffer anLOIAnyerrors inaudit log?TransfertoMortgageThey'll needto wait forthe paymentto postWhat kindof deviceare theyusing?Whatbrowserare theyusing?Did you doa mockenrollment?Are you suretheirenrollmentisn't locked?Havethem trymanualcaptureContactTSDAre thereany fraudnotes inQuest?Did youcheck underthe othersigners onthe account?25k perpaymentWhat isthe payeename?NoRedFlagsCheck forrestrictionsDid theyuninstall/re-install?Soundslike abrowserissueRestartWDE andJabberThey're notusing anyspecialcharacters?Is theclient aminor?Did youcheck theDeliver Bydate?On UsPayeeWhateman areyouusing?Are theyOTPverified?Nolimit7-10busdaysWhattroubleshootinghas beencompleted?Is thepayeeOn File?Did youcheck formultipleQuestprofiles?Wait 3-5 minYou canoffer anLOIAnyerrors inaudit log?TransfertoMortgageThey'll needto wait forthe paymentto postWhat kindof deviceare theyusing?Whatbrowserare theyusing?Did you doa mockenrollment?Are you suretheirenrollmentisn't locked?Havethem trymanualcaptureContactTSDAre thereany fraudnotes inQuest?Did youcheck underthe othersigners onthe account?25k perpaymentWhat isthe payeename?NoRedFlagsCheck forrestrictions

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did they uninstall/re-install?
  2. Sounds like a browser issue
  3. Restart WDE and Jabber
  4. They're not using any special characters?
  5. Is the client a minor?
  6. Did you check the Deliver By date?
  7. On Us Payee
  8. What eman are you using?
  9. Are they OTP verified?
  10. No limit
  11. 7-10 bus days
  12. What troubleshooting has been completed?
  13. Is the payee On File?
  14. Did you check for multiple Quest profiles?
  15. Wait 3-5 min
  16. You can offer an LOI
  17. Any errors in audit log?
  18. Transfer to Mortgage
  19. They'll need to wait for the payment to post
  20. What kind of device are they using?
  21. What browser are they using?
  22. Did you do a mock enrollment?
  23. Are you sure their enrollment isn't locked?
  24. Have them try manual capture
  25. Contact TSD
  26. Are there any fraud notes in Quest?
  27. Did you check under the other signers on the account?
  28. 25k per payment
  29. What is the payee name?
  30. No Red Flags
  31. Check for restrictions