They'll needto wait forthe paymentto postOn UsPayeeHavethem trymanualcapture25k perpaymentSoundslike abrowserissueThey're notusing anyspecialcharacters?Whattroubleshootinghas beencompleted?You canoffer anLOI7-10busdaysNolimitWhat isthe payeename?TransfertoMortgageDid youcheck theDeliver Bydate?Whateman areyouusing?Did youcheck underthe othersigners onthe account?Did you doa mockenrollment?What kindof deviceare theyusing?RestartWDE andJabberCheck forrestrictionsDid theyuninstall/re-install?Wait 3-5 minIs thepayeeOn File?Whatbrowserare theyusing?ContactTSDAnyerrors inaudit log?Are you suretheirenrollmentisn't locked?Is theclient aminor?NoRedFlagsDid youcheck formultipleQuestprofiles?Are theyOTPverified?Are thereany fraudnotes inQuest?They'll needto wait forthe paymentto postOn UsPayeeHavethem trymanualcapture25k perpaymentSoundslike abrowserissueThey're notusing anyspecialcharacters?Whattroubleshootinghas beencompleted?You canoffer anLOI7-10busdaysNolimitWhat isthe payeename?TransfertoMortgageDid youcheck theDeliver Bydate?Whateman areyouusing?Did youcheck underthe othersigners onthe account?Did you doa mockenrollment?What kindof deviceare theyusing?RestartWDE andJabberCheck forrestrictionsDid theyuninstall/re-install?Wait 3-5 minIs thepayeeOn File?Whatbrowserare theyusing?ContactTSDAnyerrors inaudit log?Are you suretheirenrollmentisn't locked?Is theclient aminor?NoRedFlagsDid youcheck formultipleQuestprofiles?Are theyOTPverified?Are thereany fraudnotes inQuest?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. They'll need to wait for the payment to post
  2. On Us Payee
  3. Have them try manual capture
  4. 25k per payment
  5. Sounds like a browser issue
  6. They're not using any special characters?
  7. What troubleshooting has been completed?
  8. You can offer an LOI
  9. 7-10 bus days
  10. No limit
  11. What is the payee name?
  12. Transfer to Mortgage
  13. Did you check the Deliver By date?
  14. What eman are you using?
  15. Did you check under the other signers on the account?
  16. Did you do a mock enrollment?
  17. What kind of device are they using?
  18. Restart WDE and Jabber
  19. Check for restrictions
  20. Did they uninstall/re-install?
  21. Wait 3-5 min
  22. Is the payee On File?
  23. What browser are they using?
  24. Contact TSD
  25. Any errors in audit log?
  26. Are you sure their enrollment isn't locked?
  27. Is the client a minor?
  28. No Red Flags
  29. Did you check for multiple Quest profiles?
  30. Are they OTP verified?
  31. Are there any fraud notes in Quest?