Is theclient aminor?RestartWDE andJabberDid you doa mockenrollment?7-10busdaysWhat isthe payeename?Check forrestrictionsWait 3-5 minAre you suretheirenrollmentisn't locked?Did youcheck formultipleQuestprofiles?Whatbrowserare theyusing?Whattroubleshootinghas beencompleted?Did youcheck underthe othersigners onthe account?Did theyuninstall/re-install?Is thepayeeOn File?TransfertoMortgageAre theyOTPverified?NoRedFlagsSoundslike abrowserissueThey're notusing anyspecialcharacters?You canoffer anLOI25k perpaymentDid youcheck theDeliver Bydate?Havethem trymanualcaptureContactTSDOn UsPayeeWhateman areyouusing?Are thereany fraudnotes inQuest?Anyerrors inaudit log?NolimitWhat kindof deviceare theyusing?They'll needto wait forthe paymentto postIs theclient aminor?RestartWDE andJabberDid you doa mockenrollment?7-10busdaysWhat isthe payeename?Check forrestrictionsWait 3-5 minAre you suretheirenrollmentisn't locked?Did youcheck formultipleQuestprofiles?Whatbrowserare theyusing?Whattroubleshootinghas beencompleted?Did youcheck underthe othersigners onthe account?Did theyuninstall/re-install?Is thepayeeOn File?TransfertoMortgageAre theyOTPverified?NoRedFlagsSoundslike abrowserissueThey're notusing anyspecialcharacters?You canoffer anLOI25k perpaymentDid youcheck theDeliver Bydate?Havethem trymanualcaptureContactTSDOn UsPayeeWhateman areyouusing?Are thereany fraudnotes inQuest?Anyerrors inaudit log?NolimitWhat kindof deviceare theyusing?They'll needto wait forthe paymentto post

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Is the client a minor?
  2. Restart WDE and Jabber
  3. Did you do a mock enrollment?
  4. 7-10 bus days
  5. What is the payee name?
  6. Check for restrictions
  7. Wait 3-5 min
  8. Are you sure their enrollment isn't locked?
  9. Did you check for multiple Quest profiles?
  10. What browser are they using?
  11. What troubleshooting has been completed?
  12. Did you check under the other signers on the account?
  13. Did they uninstall/re-install?
  14. Is the payee On File?
  15. Transfer to Mortgage
  16. Are they OTP verified?
  17. No Red Flags
  18. Sounds like a browser issue
  19. They're not using any special characters?
  20. You can offer an LOI
  21. 25k per payment
  22. Did you check the Deliver By date?
  23. Have them try manual capture
  24. Contact TSD
  25. On Us Payee
  26. What eman are you using?
  27. Are there any fraud notes in Quest?
  28. Any errors in audit log?
  29. No limit
  30. What kind of device are they using?
  31. They'll need to wait for the payment to post