Has had a teammember receive5 stars on aCSAT survey inthe last monthHas metsomeone atRKO that youhad never metin personbeforeHas haddrinks/dinnerwith a clientin the last 6monthsSpeaksthree ormorelanguagesfluently Has onboardedthree or moreteam membersin the last 6monthsHas written ascript/marco tosolve acustomer orteam painpointHas VisitedAll ThreeEMEA HubsHas said orreceived a"You're onmute" duringa zoom callHas handleda clientescalationwhile at RKOHasvisited HQ(current orformer)FollowsAshleySnell onInstagramIs FullyHitchhikerCertifiedHassubmitteda TechOpsfor a bugMatchedListings in aLanguageYou Don'tSpeakHassupportedor serviceda PartnerHas workedon a ticket inZenDesk notin your NativeLanguageHas had a1:1 convowith BDHas travelledto anothercontinentover the last2 yearsHas beenat Yextmore than3 yearsHas apandemicbabyHas had tore-pitch aclient onYext after thesaleHasTransferredTeams atYextHasattended aclient QBR inthe last 6monthsHas had ameetinginterruptedby aPet/ChildHas beento morethan 1RKOHas had a teammember receive5 stars on aCSAT survey inthe last monthHas metsomeone atRKO that youhad never metin personbeforeHas haddrinks/dinnerwith a clientin the last 6monthsSpeaksthree ormorelanguagesfluently Has onboardedthree or moreteam membersin the last 6monthsHas written ascript/marco tosolve acustomer orteam painpointHas VisitedAll ThreeEMEA HubsHas said orreceived a"You're onmute" duringa zoom callHas handleda clientescalationwhile at RKOHasvisited HQ(current orformer)FollowsAshleySnell onInstagramIs FullyHitchhikerCertifiedHassubmitteda TechOpsfor a bugMatchedListings in aLanguageYou Don'tSpeakHassupportedor serviceda PartnerHas workedon a ticket inZenDesk notin your NativeLanguageHas had a1:1 convowith BDHas travelledto anothercontinentover the last2 yearsHas beenat Yextmore than3 yearsHas apandemicbabyHas had tore-pitch aclient onYext after thesaleHasTransferredTeams atYextHasattended aclient QBR inthe last 6monthsHas had ameetinginterruptedby aPet/ChildHas beento morethan 1RKO

Services & Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Has had a team member receive 5 stars on a CSAT survey in the last month
  2. Has met someone at RKO that you had never met in person before
  3. Has had drinks/dinner with a client in the last 6 months
  4. Speaks three or more languages fluently
  5. Has onboarded three or more team members in the last 6 months
  6. Has written a script/marco to solve a customer or team painpoint
  7. Has Visited All Three EMEA Hubs
  8. Has said or received a "You're on mute" during a zoom call
  9. Has handled a client escalation while at RKO
  10. Has visited HQ (current or former)
  11. Follows Ashley Snell on Instagram
  12. Is Fully Hitchhiker Certified
  13. Has submitted a TechOps for a bug
  14. Matched Listings in a Language You Don't Speak
  15. Has supported or serviced a Partner
  16. Has worked on a ticket in ZenDesk not in your Native Language
  17. Has had a 1:1 convo with BD
  18. Has travelled to another continent over the last 2 years
  19. Has been at Yext more than 3 years
  20. Has a pandemic baby
  21. Has had to re-pitch a client on Yext after the sale
  22. Has Transferred Teams at Yext
  23. Has attended a client QBR in the last 6 months
  24. Has had a meeting interrupted by a Pet/Child
  25. Has been to more than 1 RKO