SubmitSurpriseanddelightRapidrescore/OffcycleupdateEverydayhero callGoodwillcreditreportupdateRequestdue datechange UpdateaddressRTF-bal isletterFeewaiverTier 1complaintAgenthelpdeskRedeemedrewards EclipConnectedwithcustomerPaymentrefundProcessedpay byphoneOTBhold ProcessedLSRPCalledBOAProcessedmanualclipPasswordresetSubmittedPI case Add/DeleteAUReleasependingpayment26 daysOTBhold SubmitSurpriseanddelightRapidrescore/OffcycleupdateEverydayhero callGoodwillcreditreportupdateRequestdue datechange UpdateaddressRTF-bal isletterFeewaiverTier 1complaintAgenthelpdeskRedeemedrewards EclipConnectedwithcustomerPaymentrefundProcessedpay byphoneOTBhold ProcessedLSRPCalledBOAProcessedmanualclipPasswordresetSubmittedPI case Add/DeleteAUReleasependingpayment26 daysOTBhold 

Let's take a call! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submit Surprise and delight
  2. Rapid rescore/Off cycle update
  3. Everyday hero call
  4. Goodwill credit report update
  5. Request due date change
  6. Update address
  7. RTF-bal is letter
  8. Fee waiver
  9. Tier 1 complaint
  10. Agent helpdesk
  11. Redeemed rewards
  12. Eclip
  13. Connected with customer
  14. Payment refund
  15. Processed pay by phone
  16. OTB hold
  17. Processed LSRP
  18. Called BOA
  19. Processed manual clip
  20. Password reset
  21. Submitted PI case
  22. Add/Delete AU
  23. Release pending payment
  24. 26 days OTB hold