UpdateaddressRequestdue datechange ProcessedmanualclipFeewaiverRapidrescore/OffcycleupdateGoodwillcreditreportupdateConnectedwithcustomerOTBhold ReleasependingpaymentProcessedpay byphoneRTF-bal isletterTier 1complaintPasswordresetEverydayhero callAgenthelpdeskSubmittedPI case Add/DeleteAUCalledBOAPaymentrefundRedeemedrewards 26 daysOTBhold SubmitSurpriseanddelightProcessedLSRPEclipUpdateaddressRequestdue datechange ProcessedmanualclipFeewaiverRapidrescore/OffcycleupdateGoodwillcreditreportupdateConnectedwithcustomerOTBhold ReleasependingpaymentProcessedpay byphoneRTF-bal isletterTier 1complaintPasswordresetEverydayhero callAgenthelpdeskSubmittedPI case Add/DeleteAUCalledBOAPaymentrefundRedeemedrewards 26 daysOTBhold SubmitSurpriseanddelightProcessedLSRPEclip

Let's take a call! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update address
  2. Request due date change
  3. Processed manual clip
  4. Fee waiver
  5. Rapid rescore/Off cycle update
  6. Goodwill credit report update
  7. Connected with customer
  8. OTB hold
  9. Release pending payment
  10. Processed pay by phone
  11. RTF-bal is letter
  12. Tier 1 complaint
  13. Password reset
  14. Everyday hero call
  15. Agent helpdesk
  16. Submitted PI case
  17. Add/Delete AU
  18. Called BOA
  19. Payment refund
  20. Redeemed rewards
  21. 26 days OTB hold
  22. Submit Surprise and delight
  23. Processed LSRP
  24. Eclip