FeewaiverProcessedLSRPPasswordresetRequestdue datechange ReleasependingpaymentEverydayhero callConnectedwithcustomerOTBhold Eclip26 daysOTBhold SubmittedPI case SubmitSurpriseanddelightProcessedmanualclipUpdateaddressProcessedpay byphoneAdd/DeleteAUAgenthelpdeskRedeemedrewards RTF-bal isletterCalledBOAGoodwillcreditreportupdatePaymentrefundTier 1complaintRapidrescore/OffcycleupdateFeewaiverProcessedLSRPPasswordresetRequestdue datechange ReleasependingpaymentEverydayhero callConnectedwithcustomerOTBhold Eclip26 daysOTBhold SubmittedPI case SubmitSurpriseanddelightProcessedmanualclipUpdateaddressProcessedpay byphoneAdd/DeleteAUAgenthelpdeskRedeemedrewards RTF-bal isletterCalledBOAGoodwillcreditreportupdatePaymentrefundTier 1complaintRapidrescore/Offcycleupdate

Let's take a call! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fee waiver
  2. Processed LSRP
  3. Password reset
  4. Request due date change
  5. Release pending payment
  6. Everyday hero call
  7. Connected with customer
  8. OTB hold
  9. Eclip
  10. 26 days OTB hold
  11. Submitted PI case
  12. Submit Surprise and delight
  13. Processed manual clip
  14. Update address
  15. Processed pay by phone
  16. Add/Delete AU
  17. Agent helpdesk
  18. Redeemed rewards
  19. RTF-bal is letter
  20. Called BOA
  21. Goodwill credit report update
  22. Payment refund
  23. Tier 1 complaint
  24. Rapid rescore/Off cycle update