ProcessedLSRPAgenthelpdeskAdd/DeleteAURequestdue datechange OTBhold EclipCalledBOASubmittedPI case GoodwillcreditreportupdateEverydayhero callTier 1complaintPasswordresetRedeemedrewards ConnectedwithcustomerSubmitSurpriseanddelightProcessedpay byphoneUpdateaddress26 daysOTBhold ProcessedmanualclipReleasependingpaymentRTF-bal isletterPaymentrefundFeewaiverRapidrescore/OffcycleupdateProcessedLSRPAgenthelpdeskAdd/DeleteAURequestdue datechange OTBhold EclipCalledBOASubmittedPI case GoodwillcreditreportupdateEverydayhero callTier 1complaintPasswordresetRedeemedrewards ConnectedwithcustomerSubmitSurpriseanddelightProcessedpay byphoneUpdateaddress26 daysOTBhold ProcessedmanualclipReleasependingpaymentRTF-bal isletterPaymentrefundFeewaiverRapidrescore/Offcycleupdate

Let's take a call! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Processed LSRP
  2. Agent helpdesk
  3. Add/Delete AU
  4. Request due date change
  5. OTB hold
  6. Eclip
  7. Called BOA
  8. Submitted PI case
  9. Goodwill credit report update
  10. Everyday hero call
  11. Tier 1 complaint
  12. Password reset
  13. Redeemed rewards
  14. Connected with customer
  15. Submit Surprise and delight
  16. Processed pay by phone
  17. Update address
  18. 26 days OTB hold
  19. Processed manual clip
  20. Release pending payment
  21. RTF-bal is letter
  22. Payment refund
  23. Fee waiver
  24. Rapid rescore/Off cycle update