FeewaiverAdd/DeleteAUReleasependingpaymentProcessedLSRPCalledBOAUpdateaddressGoodwillcreditreportupdate26 daysOTBhold SubmittedPI case Rapidrescore/OffcycleupdateConnectedwithcustomerOTBhold EclipRTF-bal isletterSubmitSurpriseanddelightRequestdue datechange PaymentrefundAgenthelpdeskProcessedpay byphoneTier 1complaintPasswordresetProcessedmanualclipRedeemedrewards Everydayhero callFeewaiverAdd/DeleteAUReleasependingpaymentProcessedLSRPCalledBOAUpdateaddressGoodwillcreditreportupdate26 daysOTBhold SubmittedPI case Rapidrescore/OffcycleupdateConnectedwithcustomerOTBhold EclipRTF-bal isletterSubmitSurpriseanddelightRequestdue datechange PaymentrefundAgenthelpdeskProcessedpay byphoneTier 1complaintPasswordresetProcessedmanualclipRedeemedrewards Everydayhero call

Let's take a call! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fee waiver
  2. Add/Delete AU
  3. Release pending payment
  4. Processed LSRP
  5. Called BOA
  6. Update address
  7. Goodwill credit report update
  8. 26 days OTB hold
  9. Submitted PI case
  10. Rapid rescore/Off cycle update
  11. Connected with customer
  12. OTB hold
  13. Eclip
  14. RTF-bal is letter
  15. Submit Surprise and delight
  16. Request due date change
  17. Payment refund
  18. Agent helpdesk
  19. Processed pay by phone
  20. Tier 1 complaint
  21. Password reset
  22. Processed manual clip
  23. Redeemed rewards
  24. Everyday hero call