ReleasependingpaymentPasswordresetGoodwillcreditreportupdateProcessedpay byphoneProcessedmanualclipRequestdue datechange AgenthelpdeskFeewaiverTier 1complaintProcessedLSRPCalledBOAConnectedwithcustomerEverydayhero callPaymentrefundEclipUpdateaddressOTBhold Redeemedrewards SubmittedPI case SubmitSurpriseanddelight26 daysOTBhold Rapidrescore/OffcycleupdateRTF-bal isletterAdd/DeleteAUReleasependingpaymentPasswordresetGoodwillcreditreportupdateProcessedpay byphoneProcessedmanualclipRequestdue datechange AgenthelpdeskFeewaiverTier 1complaintProcessedLSRPCalledBOAConnectedwithcustomerEverydayhero callPaymentrefundEclipUpdateaddressOTBhold Redeemedrewards SubmittedPI case SubmitSurpriseanddelight26 daysOTBhold Rapidrescore/OffcycleupdateRTF-bal isletterAdd/DeleteAU

Let's take a call! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Release pending payment
  2. Password reset
  3. Goodwill credit report update
  4. Processed pay by phone
  5. Processed manual clip
  6. Request due date change
  7. Agent helpdesk
  8. Fee waiver
  9. Tier 1 complaint
  10. Processed LSRP
  11. Called BOA
  12. Connected with customer
  13. Everyday hero call
  14. Payment refund
  15. Eclip
  16. Update address
  17. OTB hold
  18. Redeemed rewards
  19. Submitted PI case
  20. Submit Surprise and delight
  21. 26 days OTB hold
  22. Rapid rescore/Off cycle update
  23. RTF-bal is letter
  24. Add/Delete AU