Processedpay byphonePaymentrefundEverydayhero callAdd/DeleteAURTF-bal isletterRequestdue datechange FeewaiverProcessedLSRPCalledBOAConnectedwithcustomerTier 1complaintSubmitSurpriseanddelight26 daysOTBhold Rapidrescore/OffcycleupdateRedeemedrewards UpdateaddressPasswordresetReleasependingpaymentSubmittedPI case EclipOTBhold GoodwillcreditreportupdateAgenthelpdeskProcessedmanualclipProcessedpay byphonePaymentrefundEverydayhero callAdd/DeleteAURTF-bal isletterRequestdue datechange FeewaiverProcessedLSRPCalledBOAConnectedwithcustomerTier 1complaintSubmitSurpriseanddelight26 daysOTBhold Rapidrescore/OffcycleupdateRedeemedrewards UpdateaddressPasswordresetReleasependingpaymentSubmittedPI case EclipOTBhold GoodwillcreditreportupdateAgenthelpdeskProcessedmanualclip

Let's take a call! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Processed pay by phone
  2. Payment refund
  3. Everyday hero call
  4. Add/Delete AU
  5. RTF-bal is letter
  6. Request due date change
  7. Fee waiver
  8. Processed LSRP
  9. Called BOA
  10. Connected with customer
  11. Tier 1 complaint
  12. Submit Surprise and delight
  13. 26 days OTB hold
  14. Rapid rescore/Off cycle update
  15. Redeemed rewards
  16. Update address
  17. Password reset
  18. Release pending payment
  19. Submitted PI case
  20. Eclip
  21. OTB hold
  22. Goodwill credit report update
  23. Agent helpdesk
  24. Processed manual clip