UpdateaddressSubmittedPI case Connectedwithcustomer26 daysOTBhold EclipEverydayhero callReleasependingpaymentGoodwillcreditreportupdateProcessedmanualclipTier 1complaintRequestdue datechange FeewaiverPasswordresetCalledBOARedeemedrewards Rapidrescore/OffcycleupdateProcessedpay byphoneRTF-bal isletterPaymentrefundSubmitSurpriseanddelightAgenthelpdeskAdd/DeleteAUOTBhold ProcessedLSRPUpdateaddressSubmittedPI case Connectedwithcustomer26 daysOTBhold EclipEverydayhero callReleasependingpaymentGoodwillcreditreportupdateProcessedmanualclipTier 1complaintRequestdue datechange FeewaiverPasswordresetCalledBOARedeemedrewards Rapidrescore/OffcycleupdateProcessedpay byphoneRTF-bal isletterPaymentrefundSubmitSurpriseanddelightAgenthelpdeskAdd/DeleteAUOTBhold ProcessedLSRP

Let's take a call! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update address
  2. Submitted PI case
  3. Connected with customer
  4. 26 days OTB hold
  5. Eclip
  6. Everyday hero call
  7. Release pending payment
  8. Goodwill credit report update
  9. Processed manual clip
  10. Tier 1 complaint
  11. Request due date change
  12. Fee waiver
  13. Password reset
  14. Called BOA
  15. Redeemed rewards
  16. Rapid rescore/Off cycle update
  17. Processed pay by phone
  18. RTF-bal is letter
  19. Payment refund
  20. Submit Surprise and delight
  21. Agent helpdesk
  22. Add/Delete AU
  23. OTB hold
  24. Processed LSRP