Rapidrescore/OffcycleupdateGoodwillcreditreportupdateSubmittedPI case ProcessedmanualclipAdd/DeleteAUPasswordresetCalledBOAProcessedLSRPRTF-bal isletterTier 1complaintFeewaiverProcessedpay byphonePaymentrefundConnectedwithcustomerEverydayhero callAgenthelpdeskEclipUpdateaddressSubmitSurpriseanddelightReleasependingpaymentOTBhold Redeemedrewards 26 daysOTBhold Requestdue datechange Rapidrescore/OffcycleupdateGoodwillcreditreportupdateSubmittedPI case ProcessedmanualclipAdd/DeleteAUPasswordresetCalledBOAProcessedLSRPRTF-bal isletterTier 1complaintFeewaiverProcessedpay byphonePaymentrefundConnectedwithcustomerEverydayhero callAgenthelpdeskEclipUpdateaddressSubmitSurpriseanddelightReleasependingpaymentOTBhold Redeemedrewards 26 daysOTBhold Requestdue datechange 

Let's take a call! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rapid rescore/Off cycle update
  2. Goodwill credit report update
  3. Submitted PI case
  4. Processed manual clip
  5. Add/Delete AU
  6. Password reset
  7. Called BOA
  8. Processed LSRP
  9. RTF-bal is letter
  10. Tier 1 complaint
  11. Fee waiver
  12. Processed pay by phone
  13. Payment refund
  14. Connected with customer
  15. Everyday hero call
  16. Agent helpdesk
  17. Eclip
  18. Update address
  19. Submit Surprise and delight
  20. Release pending payment
  21. OTB hold
  22. Redeemed rewards
  23. 26 days OTB hold
  24. Request due date change