FeewaiverEclipAdd/DeleteAUAgenthelpdeskRTF-bal isletterEverydayhero callRedeemedrewards GoodwillcreditreportupdateConnectedwithcustomerRapidrescore/OffcycleupdateTier 1complaintCalledBOAProcessedpay byphoneProcessedLSRPPasswordresetRequestdue datechange SubmitSurpriseanddelightOTBhold Releasependingpayment26 daysOTBhold ProcessedmanualclipUpdateaddressPaymentrefundSubmittedPI case FeewaiverEclipAdd/DeleteAUAgenthelpdeskRTF-bal isletterEverydayhero callRedeemedrewards GoodwillcreditreportupdateConnectedwithcustomerRapidrescore/OffcycleupdateTier 1complaintCalledBOAProcessedpay byphoneProcessedLSRPPasswordresetRequestdue datechange SubmitSurpriseanddelightOTBhold Releasependingpayment26 daysOTBhold ProcessedmanualclipUpdateaddressPaymentrefundSubmittedPI case 

Let's take a call! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fee waiver
  2. Eclip
  3. Add/Delete AU
  4. Agent helpdesk
  5. RTF-bal is letter
  6. Everyday hero call
  7. Redeemed rewards
  8. Goodwill credit report update
  9. Connected with customer
  10. Rapid rescore/Off cycle update
  11. Tier 1 complaint
  12. Called BOA
  13. Processed pay by phone
  14. Processed LSRP
  15. Password reset
  16. Request due date change
  17. Submit Surprise and delight
  18. OTB hold
  19. Release pending payment
  20. 26 days OTB hold
  21. Processed manual clip
  22. Update address
  23. Payment refund
  24. Submitted PI case