(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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O-"WHY DO I HAVE PAPERWORK?"
O-"THIS IS AN URGENT CARE, RIGHT?"
I-PATIENT ARGUING THAT THEIR INACTIVE INSURANCE IS STILL ACTIVE... WHEN IT'S NOT
O-PATIENT HITS HEAD ON PLEXIGLASS
G-PATIENT FILLING OUT ROI... DOESN'T KNOW WHO THEIR LAST DOCTOR WAS
I-PATIENT WALKS IN FOR SOMETHING THEY COULD HAVE JUST CALLED ABOUT
N-TIME FOR TELEHEALTH APPT. - PATIENT DOES NOT ANSWER PHONE
G-PATIENT IN RESTROOM WHEN NURSE COMES OUT TO TAKE THEM TO EXAM ROOM
B-"I NEED TO BE SEEN SOONER THAN FIRST AVAILABLE"
G-PATIENT ON A PHONE CALL DURING THE ENTIRE CHECK IN PROCESS
I-PATIENT COMES IN WITH NO APPT. DEMANDING MEDICATION REFILLS
I-"THIS IMPORTANT FORM IS DUE TODAY AND I NEED IT FILLED OUT IMMEDIATELY"
B-PATIENT COMPLAINS ABOUT COPAY AMOUNT
B-PATIENT SITS ON WRONG SIDE OF CLINIC FOR THEIR APPT.
G-PATIENT COMES FOR THEIR BUMPED APPT. DESPITE 3 ATTEMPTS TO CONTACT THEM BEFOREHAND
I-PATIENT GOES OUTSIDE TO SMOKE CIGARETTE BEFORE APPT.
N-PATIENT WALKS BY MULTIPLE LAB CLOSURE SIGNS AND STILL ASKS TO DO LABS HERE
O-CHILD MAKES A RUN FOR THE PHARMACY AFTER SEEING THEIR SNACKS
B-BABY WALKING AROUND UNATTENDED
N-"THE DOCTOR TOLD ME I COULD JUST STOP BY WHENEVER"
B-EXPLAINING WHAT A RESIDENT IS/DOES
G-PATIENT SHOWS UP OVER 10 MINS LATE AND SAYS "BUT I CALLED"
N-"YOU GUYS STILL REQUIRE MASKS?"
O-OLDER PATIENT HARD OF HEARING RESULTING IN SHOUTING MATCH
