Did "not"have topull a callPerfectattendanceWeek 2Walk a repthroughFAOresolutionUse 15 orless ACWin a dayPerfectattendanceweek 3Introduceyourself toa newbieScheduleideveloptimeSharesomethingvaluable withthe teamHelp apeerWalk arepthroughguidelinesDe-escalatea callWalk a RepthroughinteractiveformscompletecallreviewRep givesyouKudos forhelpingResolvecomplexbillingPerfectattendanceWeek 1Thank acustomer for"customersince"Perfectattendanceweek 4No 2nd levelescalationwithin aweekSubmit acomplimentfor a repRequest arush for atypingrequestCleanyourdeskShare anupdatewith yourpeerGive ahigh 5Did "not"have topull a callPerfectattendanceWeek 2Walk a repthroughFAOresolutionUse 15 orless ACWin a dayPerfectattendanceweek 3Introduceyourself toa newbieScheduleideveloptimeSharesomethingvaluable withthe teamHelp apeerWalk arepthroughguidelinesDe-escalatea callWalk a RepthroughinteractiveformscompletecallreviewRep givesyouKudos forhelpingResolvecomplexbillingPerfectattendanceWeek 1Thank acustomer for"customersince"Perfectattendanceweek 4No 2nd levelescalationwithin aweekSubmit acomplimentfor a repRequest arush for atypingrequestCleanyourdeskShare anupdatewith yourpeerGive ahigh 5

Team Dabney BINGO!! SEPTEMBER 2015 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did "not" have to pull a call
  2. Perfect attendance Week 2
  3. Walk a rep through FAO resolution
  4. Use 15 or less ACW in a day
  5. Perfect attendance week 3
  6. Introduce yourself to a newbie
  7. Schedule idevelop time
  8. Share something valuable with the team
  9. Help a peer
  10. Walk a rep through guidelines
  11. De-escalate a call
  12. Walk a Rep through interactive forms
  13. complete call review
  14. Rep gives you Kudos for helping
  15. Resolve complex billing
  16. Perfect attendance Week 1
  17. Thank a customer for "customer since"
  18. Perfect attendance week 4
  19. No 2nd level escalation within a week
  20. Submit a compliment for a rep
  21. Request a rush for a typing request
  22. Clean your desk
  23. Share an update with your peer
  24. Give a high 5