Perfect attendance week 4 Rep gives you Kudos for helping No 2nd level escalation within a week Use 15 or less ACW in a day Did "not" have to pull a call Walk a rep through guidelines Walk a Rep through interactive forms De- escalate a call Walk a rep through FAO resolution Give a high 5 Resolve complex billing Schedule idevelop time Share something valuable with the team Clean your desk Submit a compliment for a rep Share an update with your peer Help a peer complete call review Perfect attendance Week 2 Request a rush for a typing request Perfect attendance week 3 Introduce yourself to a newbie Thank a customer for "customer since" Perfect attendance Week 1 Perfect attendance week 4 Rep gives you Kudos for helping No 2nd level escalation within a week Use 15 or less ACW in a day Did "not" have to pull a call Walk a rep through guidelines Walk a Rep through interactive forms De- escalate a call Walk a rep through FAO resolution Give a high 5 Resolve complex billing Schedule idevelop time Share something valuable with the team Clean your desk Submit a compliment for a rep Share an update with your peer Help a peer complete call review Perfect attendance Week 2 Request a rush for a typing request Perfect attendance week 3 Introduce yourself to a newbie Thank a customer for "customer since" Perfect attendance Week 1
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Perfect attendance week 4
Rep gives you Kudos for helping
No 2nd level escalation within a week
Use 15 or less ACW in a day
Did "not" have to pull a call
Walk a rep through guidelines
Walk a Rep through interactive forms
De-escalate a call
Walk a rep through FAO resolution
Give a
high 5
Resolve complex billing
Schedule idevelop time
Share something valuable with the team
Clean your desk
Submit a compliment for a rep
Share an update with your peer
Help a peer
complete call review
Perfect attendance Week 2
Request a rush for a typing request
Perfect attendance week 3
Introduce yourself to a newbie
Thank a customer for "customer since"
Perfect attendance Week 1