Rep gives you Kudos for helping Clean your desk Resolve complex billing Walk a rep through FAO resolution Thank a customer for "customer since" De- escalate a call No 2nd level escalation within a week Request a rush for a typing request Introduce yourself to a newbie Walk a rep through guidelines Share something valuable with the team Use 15 or less ACW in a day Perfect attendance Week 1 Help a peer complete call review Did "not" have to pull a call Perfect attendance week 4 Give a high 5 Perfect attendance Week 2 Perfect attendance week 3 Submit a compliment for a rep Schedule idevelop time Walk a Rep through interactive forms Share an update with your peer Rep gives you Kudos for helping Clean your desk Resolve complex billing Walk a rep through FAO resolution Thank a customer for "customer since" De- escalate a call No 2nd level escalation within a week Request a rush for a typing request Introduce yourself to a newbie Walk a rep through guidelines Share something valuable with the team Use 15 or less ACW in a day Perfect attendance Week 1 Help a peer complete call review Did "not" have to pull a call Perfect attendance week 4 Give a high 5 Perfect attendance Week 2 Perfect attendance week 3 Submit a compliment for a rep Schedule idevelop time Walk a Rep through interactive forms Share an update with your peer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Rep gives you Kudos for helping
Clean your desk
Resolve complex billing
Walk a rep through FAO resolution
Thank a customer for "customer since"
De-escalate a call
No 2nd level escalation within a week
Request a rush for a typing request
Introduce yourself to a newbie
Walk a rep through guidelines
Share something valuable with the team
Use 15 or less ACW in a day
Perfect attendance Week 1
Help a peer
complete call review
Did "not" have to pull a call
Perfect attendance week 4
Give a
high 5
Perfect attendance Week 2
Perfect attendance week 3
Submit a compliment for a rep
Schedule idevelop time
Walk a Rep through interactive forms
Share an update with your peer