Schedule idevelop time Perfect attendance week 4 Rep gives you Kudos for helping complete call review Share an update with your peer Perfect attendance Week 1 No 2nd level escalation within a week Walk a rep through guidelines Request a rush for a typing request Share something valuable with the team De- escalate a call Help a peer Use 15 or less ACW in a day Give a high 5 Did "not" have to pull a call Resolve complex billing Walk a Rep through interactive forms Thank a customer for "customer since" Perfect attendance week 3 Perfect attendance Week 2 Introduce yourself to a newbie Walk a rep through FAO resolution Clean your desk Submit a compliment for a rep Schedule idevelop time Perfect attendance week 4 Rep gives you Kudos for helping complete call review Share an update with your peer Perfect attendance Week 1 No 2nd level escalation within a week Walk a rep through guidelines Request a rush for a typing request Share something valuable with the team De- escalate a call Help a peer Use 15 or less ACW in a day Give a high 5 Did "not" have to pull a call Resolve complex billing Walk a Rep through interactive forms Thank a customer for "customer since" Perfect attendance week 3 Perfect attendance Week 2 Introduce yourself to a newbie Walk a rep through FAO resolution Clean your desk Submit a compliment for a rep
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Schedule idevelop time
Perfect attendance week 4
Rep gives you Kudos for helping
complete call review
Share an update with your peer
Perfect attendance Week 1
No 2nd level escalation within a week
Walk a rep through guidelines
Request a rush for a typing request
Share something valuable with the team
De-escalate a call
Help a peer
Use 15 or less ACW in a day
Give a
high 5
Did "not" have to pull a call
Resolve complex billing
Walk a Rep through interactive forms
Thank a customer for "customer since"
Perfect attendance week 3
Perfect attendance Week 2
Introduce yourself to a newbie
Walk a rep through FAO resolution
Clean your desk
Submit a compliment for a rep