Share an update with your peer Help a peer Perfect attendance week 4 Did "not" have to pull a call Perfect attendance Week 1 Perfect attendance week 3 Submit a compliment for a rep Walk a rep through guidelines Give a high 5 complete call review Resolve complex billing Request a rush for a typing request Introduce yourself to a newbie Use 15 or less ACW in a day Thank a customer for "customer since" Rep gives you Kudos for helping De- escalate a call Perfect attendance Week 2 Walk a rep through FAO resolution Share something valuable with the team Walk a Rep through interactive forms Clean your desk Schedule idevelop time No 2nd level escalation within a week Share an update with your peer Help a peer Perfect attendance week 4 Did "not" have to pull a call Perfect attendance Week 1 Perfect attendance week 3 Submit a compliment for a rep Walk a rep through guidelines Give a high 5 complete call review Resolve complex billing Request a rush for a typing request Introduce yourself to a newbie Use 15 or less ACW in a day Thank a customer for "customer since" Rep gives you Kudos for helping De- escalate a call Perfect attendance Week 2 Walk a rep through FAO resolution Share something valuable with the team Walk a Rep through interactive forms Clean your desk Schedule idevelop time No 2nd level escalation within a week
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Share an update with your peer
Help a peer
Perfect attendance week 4
Did "not" have to pull a call
Perfect attendance Week 1
Perfect attendance week 3
Submit a compliment for a rep
Walk a rep through guidelines
Give a
high 5
complete call review
Resolve complex billing
Request a rush for a typing request
Introduce yourself to a newbie
Use 15 or less ACW in a day
Thank a customer for "customer since"
Rep gives you Kudos for helping
De-escalate a call
Perfect attendance Week 2
Walk a rep through FAO resolution
Share something valuable with the team
Walk a Rep through interactive forms
Clean your desk
Schedule idevelop time
No 2nd level escalation within a week