Request a rush for a typing request Give a high 5 Rep gives you Kudos for helping No 2nd level escalation within a week Walk a Rep through interactive forms Walk a rep through FAO resolution Perfect attendance week 4 Thank a customer for "customer since" Walk a rep through guidelines Perfect attendance week 3 Perfect attendance Week 1 Submit a compliment for a rep Use 15 or less ACW in a day Clean your desk Schedule idevelop time De- escalate a call Resolve complex billing Perfect attendance Week 2 Share an update with your peer Did "not" have to pull a call Help a peer Introduce yourself to a newbie complete call review Share something valuable with the team Request a rush for a typing request Give a high 5 Rep gives you Kudos for helping No 2nd level escalation within a week Walk a Rep through interactive forms Walk a rep through FAO resolution Perfect attendance week 4 Thank a customer for "customer since" Walk a rep through guidelines Perfect attendance week 3 Perfect attendance Week 1 Submit a compliment for a rep Use 15 or less ACW in a day Clean your desk Schedule idevelop time De- escalate a call Resolve complex billing Perfect attendance Week 2 Share an update with your peer Did "not" have to pull a call Help a peer Introduce yourself to a newbie complete call review Share something valuable with the team
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Request a rush for a typing request
Give a
high 5
Rep gives you Kudos for helping
No 2nd level escalation within a week
Walk a Rep through interactive forms
Walk a rep through FAO resolution
Perfect attendance week 4
Thank a customer for "customer since"
Walk a rep through guidelines
Perfect attendance week 3
Perfect attendance Week 1
Submit a compliment for a rep
Use 15 or less ACW in a day
Clean your desk
Schedule idevelop time
De-escalate a call
Resolve complex billing
Perfect attendance Week 2
Share an update with your peer
Did "not" have to pull a call
Help a peer
Introduce yourself to a newbie
complete call review
Share something valuable with the team