Submit a compliment for a rep Walk a rep through guidelines Resolve complex billing Rep gives you Kudos for helping Give a high 5 Introduce yourself to a newbie Walk a rep through FAO resolution Help a peer Schedule idevelop time Share something valuable with the team Clean your desk De- escalate a call Share an update with your peer No 2nd level escalation within a week complete call review Perfect attendance week 4 Walk a Rep through interactive forms Did "not" have to pull a call Perfect attendance Week 2 Use 15 or less ACW in a day Thank a customer for "customer since" Perfect attendance week 3 Perfect attendance Week 1 Request a rush for a typing request Submit a compliment for a rep Walk a rep through guidelines Resolve complex billing Rep gives you Kudos for helping Give a high 5 Introduce yourself to a newbie Walk a rep through FAO resolution Help a peer Schedule idevelop time Share something valuable with the team Clean your desk De- escalate a call Share an update with your peer No 2nd level escalation within a week complete call review Perfect attendance week 4 Walk a Rep through interactive forms Did "not" have to pull a call Perfect attendance Week 2 Use 15 or less ACW in a day Thank a customer for "customer since" Perfect attendance week 3 Perfect attendance Week 1 Request a rush for a typing request
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Submit a compliment for a rep
Walk a rep through guidelines
Resolve complex billing
Rep gives you Kudos for helping
Give a
high 5
Introduce yourself to a newbie
Walk a rep through FAO resolution
Help a peer
Schedule idevelop time
Share something valuable with the team
Clean your desk
De-escalate a call
Share an update with your peer
No 2nd level escalation within a week
complete call review
Perfect attendance week 4
Walk a Rep through interactive forms
Did "not" have to pull a call
Perfect attendance Week 2
Use 15 or less ACW in a day
Thank a customer for "customer since"
Perfect attendance week 3
Perfect attendance Week 1
Request a rush for a typing request