Share an update with your peer Clean your desk Walk a rep through FAO resolution Thank a customer for "customer since" Perfect attendance week 4 Perfect attendance Week 1 complete call review Share something valuable with the team No 2nd level escalation within a week Give a high 5 Request a rush for a typing request Submit a compliment for a rep Introduce yourself to a newbie Resolve complex billing Perfect attendance week 3 De- escalate a call Schedule idevelop time Use 15 or less ACW in a day Perfect attendance Week 2 Did "not" have to pull a call Help a peer Walk a rep through guidelines Rep gives you Kudos for helping Walk a Rep through interactive forms Share an update with your peer Clean your desk Walk a rep through FAO resolution Thank a customer for "customer since" Perfect attendance week 4 Perfect attendance Week 1 complete call review Share something valuable with the team No 2nd level escalation within a week Give a high 5 Request a rush for a typing request Submit a compliment for a rep Introduce yourself to a newbie Resolve complex billing Perfect attendance week 3 De- escalate a call Schedule idevelop time Use 15 or less ACW in a day Perfect attendance Week 2 Did "not" have to pull a call Help a peer Walk a rep through guidelines Rep gives you Kudos for helping Walk a Rep through interactive forms
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Share an update with your peer
Clean your desk
Walk a rep through FAO resolution
Thank a customer for "customer since"
Perfect attendance week 4
Perfect attendance Week 1
complete call review
Share something valuable with the team
No 2nd level escalation within a week
Give a
high 5
Request a rush for a typing request
Submit a compliment for a rep
Introduce yourself to a newbie
Resolve complex billing
Perfect attendance week 3
De-escalate a call
Schedule idevelop time
Use 15 or less ACW in a day
Perfect attendance Week 2
Did "not" have to pull a call
Help a peer
Walk a rep through guidelines
Rep gives you Kudos for helping
Walk a Rep through interactive forms