Walk a Rep through interactive forms Walk a rep through guidelines Clean your desk Perfect attendance week 4 Perfect attendance week 3 De- escalate a call Introduce yourself to a newbie Thank a customer for "customer since" Share something valuable with the team Rep gives you Kudos for helping Schedule idevelop time Submit a compliment for a rep Share an update with your peer No 2nd level escalation within a week Request a rush for a typing request Use 15 or less ACW in a day Perfect attendance Week 2 complete call review Walk a rep through FAO resolution Resolve complex billing Give a high 5 Did "not" have to pull a call Help a peer Perfect attendance Week 1 Walk a Rep through interactive forms Walk a rep through guidelines Clean your desk Perfect attendance week 4 Perfect attendance week 3 De- escalate a call Introduce yourself to a newbie Thank a customer for "customer since" Share something valuable with the team Rep gives you Kudos for helping Schedule idevelop time Submit a compliment for a rep Share an update with your peer No 2nd level escalation within a week Request a rush for a typing request Use 15 or less ACW in a day Perfect attendance Week 2 complete call review Walk a rep through FAO resolution Resolve complex billing Give a high 5 Did "not" have to pull a call Help a peer Perfect attendance Week 1
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Walk a Rep through interactive forms
Walk a rep through guidelines
Clean your desk
Perfect attendance week 4
Perfect attendance week 3
De-escalate a call
Introduce yourself to a newbie
Thank a customer for "customer since"
Share something valuable with the team
Rep gives you Kudos for helping
Schedule idevelop time
Submit a compliment for a rep
Share an update with your peer
No 2nd level escalation within a week
Request a rush for a typing request
Use 15 or less ACW in a day
Perfect attendance Week 2
complete call review
Walk a rep through FAO resolution
Resolve complex billing
Give a
high 5
Did "not" have to pull a call
Help a peer
Perfect attendance Week 1