Walk a repthroughFAOresolutionPerfectattendanceweek 4Use 15 orless ACWin a dayIntroduceyourself toa newbieNo 2nd levelescalationwithin aweekResolvecomplexbillingPerfectattendanceweek 3Thank acustomer for"customersince"Request arush for atypingrequestPerfectattendanceWeek 2Help apeerSubmit acomplimentfor a repcompletecallreviewGive ahigh 5PerfectattendanceWeek 1De-escalatea callWalk a RepthroughinteractiveformsCleanyourdeskWalk arepthroughguidelinesScheduleideveloptimeDid "not"have topull a callShare anupdatewith yourpeerRep givesyouKudos forhelpingSharesomethingvaluable withthe teamWalk a repthroughFAOresolutionPerfectattendanceweek 4Use 15 orless ACWin a dayIntroduceyourself toa newbieNo 2nd levelescalationwithin aweekResolvecomplexbillingPerfectattendanceweek 3Thank acustomer for"customersince"Request arush for atypingrequestPerfectattendanceWeek 2Help apeerSubmit acomplimentfor a repcompletecallreviewGive ahigh 5PerfectattendanceWeek 1De-escalatea callWalk a RepthroughinteractiveformsCleanyourdeskWalk arepthroughguidelinesScheduleideveloptimeDid "not"have topull a callShare anupdatewith yourpeerRep givesyouKudos forhelpingSharesomethingvaluable withthe team

Team Dabney BINGO!! SEPTEMBER 2015 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walk a rep through FAO resolution
  2. Perfect attendance week 4
  3. Use 15 or less ACW in a day
  4. Introduce yourself to a newbie
  5. No 2nd level escalation within a week
  6. Resolve complex billing
  7. Perfect attendance week 3
  8. Thank a customer for "customer since"
  9. Request a rush for a typing request
  10. Perfect attendance Week 2
  11. Help a peer
  12. Submit a compliment for a rep
  13. complete call review
  14. Give a high 5
  15. Perfect attendance Week 1
  16. De-escalate a call
  17. Walk a Rep through interactive forms
  18. Clean your desk
  19. Walk a rep through guidelines
  20. Schedule idevelop time
  21. Did "not" have to pull a call
  22. Share an update with your peer
  23. Rep gives you Kudos for helping
  24. Share something valuable with the team