Request a rush for a typing request Share something valuable with the team De- escalate a call complete call review Use 15 or less ACW in a day Perfect attendance week 3 Introduce yourself to a newbie Submit a compliment for a rep Give a high 5 Thank a customer for "customer since" Schedule idevelop time Share an update with your peer Perfect attendance Week 1 Rep gives you Kudos for helping Did "not" have to pull a call Walk a Rep through interactive forms Perfect attendance week 4 Clean your desk Walk a rep through guidelines Resolve complex billing Walk a rep through FAO resolution Help a peer Perfect attendance Week 2 No 2nd level escalation within a week Request a rush for a typing request Share something valuable with the team De- escalate a call complete call review Use 15 or less ACW in a day Perfect attendance week 3 Introduce yourself to a newbie Submit a compliment for a rep Give a high 5 Thank a customer for "customer since" Schedule idevelop time Share an update with your peer Perfect attendance Week 1 Rep gives you Kudos for helping Did "not" have to pull a call Walk a Rep through interactive forms Perfect attendance week 4 Clean your desk Walk a rep through guidelines Resolve complex billing Walk a rep through FAO resolution Help a peer Perfect attendance Week 2 No 2nd level escalation within a week
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Request a rush for a typing request
Share something valuable with the team
De-escalate a call
complete call review
Use 15 or less ACW in a day
Perfect attendance week 3
Introduce yourself to a newbie
Submit a compliment for a rep
Give a
high 5
Thank a customer for "customer since"
Schedule idevelop time
Share an update with your peer
Perfect attendance Week 1
Rep gives you Kudos for helping
Did "not" have to pull a call
Walk a Rep through interactive forms
Perfect attendance week 4
Clean your desk
Walk a rep through guidelines
Resolve complex billing
Walk a rep through FAO resolution
Help a peer
Perfect attendance Week 2
No 2nd level escalation within a week