Introduce yourself to a newbie Share an update with your peer Give a high 5 Request a rush for a typing request No 2nd level escalation within a week Did "not" have to pull a call Walk a Rep through interactive forms De- escalate a call Perfect attendance week 4 Thank a customer for "customer since" Perfect attendance Week 2 Submit a compliment for a rep Use 15 or less ACW in a day Schedule idevelop time Perfect attendance Week 1 complete call review Walk a rep through guidelines Perfect attendance week 3 Share something valuable with the team Help a peer Walk a rep through FAO resolution Resolve complex billing Rep gives you Kudos for helping Clean your desk Introduce yourself to a newbie Share an update with your peer Give a high 5 Request a rush for a typing request No 2nd level escalation within a week Did "not" have to pull a call Walk a Rep through interactive forms De- escalate a call Perfect attendance week 4 Thank a customer for "customer since" Perfect attendance Week 2 Submit a compliment for a rep Use 15 or less ACW in a day Schedule idevelop time Perfect attendance Week 1 complete call review Walk a rep through guidelines Perfect attendance week 3 Share something valuable with the team Help a peer Walk a rep through FAO resolution Resolve complex billing Rep gives you Kudos for helping Clean your desk
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Introduce yourself to a newbie
Share an update with your peer
Give a
high 5
Request a rush for a typing request
No 2nd level escalation within a week
Did "not" have to pull a call
Walk a Rep through interactive forms
De-escalate a call
Perfect attendance week 4
Thank a customer for "customer since"
Perfect attendance Week 2
Submit a compliment for a rep
Use 15 or less ACW in a day
Schedule idevelop time
Perfect attendance Week 1
complete call review
Walk a rep through guidelines
Perfect attendance week 3
Share something valuable with the team
Help a peer
Walk a rep through FAO resolution
Resolve complex billing
Rep gives you Kudos for helping
Clean your desk