Walk arepthroughguidelinesWalk a repthroughFAOresolutioncompletecallreviewRep givesyouKudos forhelpingIntroduceyourself toa newbiePerfectattendanceweek 4No 2nd levelescalationwithin aweekDe-escalatea callCleanyourdeskGive ahigh 5Help apeerScheduleideveloptimeShare anupdatewith yourpeerResolvecomplexbillingUse 15 orless ACWin a daySubmit acomplimentfor a repSharesomethingvaluable withthe teamDid "not"have topull a callThank acustomer for"customersince"PerfectattendanceWeek 1Walk a RepthroughinteractiveformsRequest arush for atypingrequestPerfectattendanceWeek 2Perfectattendanceweek 3Walk arepthroughguidelinesWalk a repthroughFAOresolutioncompletecallreviewRep givesyouKudos forhelpingIntroduceyourself toa newbiePerfectattendanceweek 4No 2nd levelescalationwithin aweekDe-escalatea callCleanyourdeskGive ahigh 5Help apeerScheduleideveloptimeShare anupdatewith yourpeerResolvecomplexbillingUse 15 orless ACWin a daySubmit acomplimentfor a repSharesomethingvaluable withthe teamDid "not"have topull a callThank acustomer for"customersince"PerfectattendanceWeek 1Walk a RepthroughinteractiveformsRequest arush for atypingrequestPerfectattendanceWeek 2Perfectattendanceweek 3

Team Dabney BINGO!! SEPTEMBER 2015 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walk a rep through guidelines
  2. Walk a rep through FAO resolution
  3. complete call review
  4. Rep gives you Kudos for helping
  5. Introduce yourself to a newbie
  6. Perfect attendance week 4
  7. No 2nd level escalation within a week
  8. De-escalate a call
  9. Clean your desk
  10. Give a high 5
  11. Help a peer
  12. Schedule idevelop time
  13. Share an update with your peer
  14. Resolve complex billing
  15. Use 15 or less ACW in a day
  16. Submit a compliment for a rep
  17. Share something valuable with the team
  18. Did "not" have to pull a call
  19. Thank a customer for "customer since"
  20. Perfect attendance Week 1
  21. Walk a Rep through interactive forms
  22. Request a rush for a typing request
  23. Perfect attendance Week 2
  24. Perfect attendance week 3