Thank a customer for "customer since" Request a rush for a typing request Perfect attendance week 4 Share an update with your peer Schedule idevelop time Share something valuable with the team De- escalate a call Use 15 or less ACW in a day Did "not" have to pull a call complete call review Clean your desk Introduce yourself to a newbie Walk a rep through guidelines Walk a rep through FAO resolution Perfect attendance Week 2 Help a peer Perfect attendance week 3 Resolve complex billing No 2nd level escalation within a week Submit a compliment for a rep Give a high 5 Perfect attendance Week 1 Rep gives you Kudos for helping Walk a Rep through interactive forms Thank a customer for "customer since" Request a rush for a typing request Perfect attendance week 4 Share an update with your peer Schedule idevelop time Share something valuable with the team De- escalate a call Use 15 or less ACW in a day Did "not" have to pull a call complete call review Clean your desk Introduce yourself to a newbie Walk a rep through guidelines Walk a rep through FAO resolution Perfect attendance Week 2 Help a peer Perfect attendance week 3 Resolve complex billing No 2nd level escalation within a week Submit a compliment for a rep Give a high 5 Perfect attendance Week 1 Rep gives you Kudos for helping Walk a Rep through interactive forms
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Thank a customer for "customer since"
Request a rush for a typing request
Perfect attendance week 4
Share an update with your peer
Schedule idevelop time
Share something valuable with the team
De-escalate a call
Use 15 or less ACW in a day
Did "not" have to pull a call
complete call review
Clean your desk
Introduce yourself to a newbie
Walk a rep through guidelines
Walk a rep through FAO resolution
Perfect attendance Week 2
Help a peer
Perfect attendance week 3
Resolve complex billing
No 2nd level escalation within a week
Submit a compliment for a rep
Give a
high 5
Perfect attendance Week 1
Rep gives you Kudos for helping
Walk a Rep through interactive forms