Walk arepthroughguidelinesIntroduceyourself toa newbieRequest arush for atypingrequestWalk a RepthroughinteractiveformsDe-escalatea callThank acustomer for"customersince"completecallreviewGive ahigh 5Walk a repthroughFAOresolutionNo 2nd levelescalationwithin aweekPerfectattendanceWeek 2Share anupdatewith yourpeerPerfectattendanceweek 4Sharesomethingvaluable withthe teamPerfectattendanceWeek 1Use 15 orless ACWin a dayRep givesyouKudos forhelpingScheduleideveloptimeCleanyourdeskResolvecomplexbillingHelp apeerDid "not"have topull a callSubmit acomplimentfor a repPerfectattendanceweek 3Walk arepthroughguidelinesIntroduceyourself toa newbieRequest arush for atypingrequestWalk a RepthroughinteractiveformsDe-escalatea callThank acustomer for"customersince"completecallreviewGive ahigh 5Walk a repthroughFAOresolutionNo 2nd levelescalationwithin aweekPerfectattendanceWeek 2Share anupdatewith yourpeerPerfectattendanceweek 4Sharesomethingvaluable withthe teamPerfectattendanceWeek 1Use 15 orless ACWin a dayRep givesyouKudos forhelpingScheduleideveloptimeCleanyourdeskResolvecomplexbillingHelp apeerDid "not"have topull a callSubmit acomplimentfor a repPerfectattendanceweek 3

Team Dabney BINGO!! SEPTEMBER 2015 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walk a rep through guidelines
  2. Introduce yourself to a newbie
  3. Request a rush for a typing request
  4. Walk a Rep through interactive forms
  5. De-escalate a call
  6. Thank a customer for "customer since"
  7. complete call review
  8. Give a high 5
  9. Walk a rep through FAO resolution
  10. No 2nd level escalation within a week
  11. Perfect attendance Week 2
  12. Share an update with your peer
  13. Perfect attendance week 4
  14. Share something valuable with the team
  15. Perfect attendance Week 1
  16. Use 15 or less ACW in a day
  17. Rep gives you Kudos for helping
  18. Schedule idevelop time
  19. Clean your desk
  20. Resolve complex billing
  21. Help a peer
  22. Did "not" have to pull a call
  23. Submit a compliment for a rep
  24. Perfect attendance week 3