Walk a rep through FAO resolution Clean your desk Thank a customer for "customer since" Use 15 or less ACW in a day Submit a compliment for a rep Walk a rep through guidelines Perfect attendance week 3 Introduce yourself to a newbie Help a peer Rep gives you Kudos for helping Walk a Rep through interactive forms Perfect attendance Week 1 Schedule idevelop time Share an update with your peer Give a high 5 Resolve complex billing No 2nd level escalation within a week complete call review Did "not" have to pull a call Perfect attendance week 4 Share something valuable with the team Perfect attendance Week 2 De- escalate a call Request a rush for a typing request Walk a rep through FAO resolution Clean your desk Thank a customer for "customer since" Use 15 or less ACW in a day Submit a compliment for a rep Walk a rep through guidelines Perfect attendance week 3 Introduce yourself to a newbie Help a peer Rep gives you Kudos for helping Walk a Rep through interactive forms Perfect attendance Week 1 Schedule idevelop time Share an update with your peer Give a high 5 Resolve complex billing No 2nd level escalation within a week complete call review Did "not" have to pull a call Perfect attendance week 4 Share something valuable with the team Perfect attendance Week 2 De- escalate a call Request a rush for a typing request
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Walk a rep through FAO resolution
Clean your desk
Thank a customer for "customer since"
Use 15 or less ACW in a day
Submit a compliment for a rep
Walk a rep through guidelines
Perfect attendance week 3
Introduce yourself to a newbie
Help a peer
Rep gives you Kudos for helping
Walk a Rep through interactive forms
Perfect attendance Week 1
Schedule idevelop time
Share an update with your peer
Give a
high 5
Resolve complex billing
No 2nd level escalation within a week
complete call review
Did "not" have to pull a call
Perfect attendance week 4
Share something valuable with the team
Perfect attendance Week 2
De-escalate a call
Request a rush for a typing request