“But I NEEDthatmedication.”“My doctorsaid itwould be$X.XX.”“I alwayshaveproblemswhen I comehere.”“ButI’mout!”“I’ve neverneeded aPA before!”“I don’tknow thedoctor’sname.”“Is that90days?”*describeshow the pilllooks insteadof givingname*“Sincewhen doyou closeat 7?”“Why can’t youcall thedoctor/insurancefor me?”“Can I getit sooner ifI paycash?”“The doctorsaid theysent it/calledit in already.”“Just filleverythingthat’s dueto refill.”“Why didn’t I get allmymedication?”/“Whenwill it be here?”“Can youfind me aGoodRx?”“My bottlesays Ihaverefills.”“I can’t wait xminutes. Ineed it now.”“You’vedone it formebefore.”“What doyou mean Ihave adeductible?”“I only wantmy painmeds. Notthe rest.”“I got acall/text.”“Did that gothrough myinsurance?”*9:05 a.m.*“What doyou meanit’s notready?”“I paid$X.XXlast time!”“But I NEEDthatmedication.”“My doctorsaid itwould be$X.XX.”“I alwayshaveproblemswhen I comehere.”“ButI’mout!”“I’ve neverneeded aPA before!”“I don’tknow thedoctor’sname.”“Is that90days?”*describeshow the pilllooks insteadof givingname*“Sincewhen doyou closeat 7?”“Why can’t youcall thedoctor/insurancefor me?”“Can I getit sooner ifI paycash?”“The doctorsaid theysent it/calledit in already.”“Just filleverythingthat’s dueto refill.”“Why didn’t I get allmymedication?”/“Whenwill it be here?”“Can youfind me aGoodRx?”“My bottlesays Ihaverefills.”“I can’t wait xminutes. Ineed it now.”“You’vedone it formebefore.”“What doyou mean Ihave adeductible?”“I only wantmy painmeds. Notthe rest.”“I got acall/text.”“Did that gothrough myinsurance?”*9:05 a.m.*“What doyou meanit’s notready?”“I paid$X.XXlast time!”

The Patient Said… - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “But I NEED that medication.”
  2. “My doctor said it would be $X.XX.”
  3. “I always have problems when I come here.”
  4. “But I’m out!”
  5. “I’ve never needed a PA before!”
  6. “I don’t know the doctor’s name.”
  7. “Is that 90 days?”
  8. *describes how the pill looks instead of giving name*
  9. “Since when do you close at 7?”
  10. “Why can’t you call the doctor/insurance for me?”
  11. “Can I get it sooner if I pay cash?”
  12. “The doctor said they sent it/called it in already.”
  13. “Just fill everything that’s due to refill.”
  14. “Why didn’t I get all my medication?”/“When will it be here?”
  15. “Can you find me a GoodRx?”
  16. “My bottle says I have refills.”
  17. “I can’t wait x minutes. I need it now.”
  18. “You’ve done it for me before.”
  19. “What do you mean I have a deductible?”
  20. “I only want my pain meds. Not the rest.”
  21. “I got a call/text.”
  22. “Did that go through my insurance?”
  23. *9:05 a.m.* “What do you mean it’s not ready?”
  24. “I paid $X.XX last time!”