“Just filleverythingthat’s dueto refill.”“I don’tknow thedoctor’sname.”“Is that90days?”*describeshow the pilllooks insteadof givingname*“I only wantmy painmeds. Notthe rest.”*9:05 a.m.*“What doyou meanit’s notready?”“But I NEEDthatmedication.”“You’vedone it formebefore.”“What doyou mean Ihave adeductible?”“I got acall/text.”“I paid$X.XXlast time!”“Can youfind me aGoodRx?”“My doctorsaid itwould be$X.XX.”“My bottlesays Ihaverefills.”“Sincewhen doyou closeat 7?”“Why can’t youcall thedoctor/insurancefor me?”“ButI’mout!”“Why didn’t I get allmymedication?”/“Whenwill it be here?”“I can’t wait xminutes. Ineed it now.”“The doctorsaid theysent it/calledit in already.”“I alwayshaveproblemswhen I comehere.”“Did that gothrough myinsurance?”“Can I getit sooner ifI paycash?”“I’ve neverneeded aPA before!”“Just filleverythingthat’s dueto refill.”“I don’tknow thedoctor’sname.”“Is that90days?”*describeshow the pilllooks insteadof givingname*“I only wantmy painmeds. Notthe rest.”*9:05 a.m.*“What doyou meanit’s notready?”“But I NEEDthatmedication.”“You’vedone it formebefore.”“What doyou mean Ihave adeductible?”“I got acall/text.”“I paid$X.XXlast time!”“Can youfind me aGoodRx?”“My doctorsaid itwould be$X.XX.”“My bottlesays Ihaverefills.”“Sincewhen doyou closeat 7?”“Why can’t youcall thedoctor/insurancefor me?”“ButI’mout!”“Why didn’t I get allmymedication?”/“Whenwill it be here?”“I can’t wait xminutes. Ineed it now.”“The doctorsaid theysent it/calledit in already.”“I alwayshaveproblemswhen I comehere.”“Did that gothrough myinsurance?”“Can I getit sooner ifI paycash?”“I’ve neverneeded aPA before!”

The Patient Said… - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Just fill everything that’s due to refill.”
  2. “I don’t know the doctor’s name.”
  3. “Is that 90 days?”
  4. *describes how the pill looks instead of giving name*
  5. “I only want my pain meds. Not the rest.”
  6. *9:05 a.m.* “What do you mean it’s not ready?”
  7. “But I NEED that medication.”
  8. “You’ve done it for me before.”
  9. “What do you mean I have a deductible?”
  10. “I got a call/text.”
  11. “I paid $X.XX last time!”
  12. “Can you find me a GoodRx?”
  13. “My doctor said it would be $X.XX.”
  14. “My bottle says I have refills.”
  15. “Since when do you close at 7?”
  16. “Why can’t you call the doctor/insurance for me?”
  17. “But I’m out!”
  18. “Why didn’t I get all my medication?”/“When will it be here?”
  19. “I can’t wait x minutes. I need it now.”
  20. “The doctor said they sent it/called it in already.”
  21. “I always have problems when I come here.”
  22. “Did that go through my insurance?”
  23. “Can I get it sooner if I pay cash?”
  24. “I’ve never needed a PA before!”