“I paid$X.XXlast time!”*describeshow the pilllooks insteadof givingname*“My bottlesays Ihaverefills.”“My doctorsaid itwould be$X.XX.”“Is that90days?”“Can youfind me aGoodRx?”“Why didn’t I get allmymedication?”/“Whenwill it be here?”“I’ve neverneeded aPA before!”*9:05 a.m.*“What doyou meanit’s notready?”“I don’tknow thedoctor’sname.”“I can’t wait xminutes. Ineed it now.”“Just filleverythingthat’s dueto refill.”“What doyou mean Ihave adeductible?”“Sincewhen doyou closeat 7?”“Why can’t youcall thedoctor/insurancefor me?”“Did that gothrough myinsurance?”“ButI’mout!”“But I NEEDthatmedication.”“The doctorsaid theysent it/calledit in already.”“You’vedone it formebefore.”“I got acall/text.”“I alwayshaveproblemswhen I comehere.”“I only wantmy painmeds. Notthe rest.”“Can I getit sooner ifI paycash?”“I paid$X.XXlast time!”*describeshow the pilllooks insteadof givingname*“My bottlesays Ihaverefills.”“My doctorsaid itwould be$X.XX.”“Is that90days?”“Can youfind me aGoodRx?”“Why didn’t I get allmymedication?”/“Whenwill it be here?”“I’ve neverneeded aPA before!”*9:05 a.m.*“What doyou meanit’s notready?”“I don’tknow thedoctor’sname.”“I can’t wait xminutes. Ineed it now.”“Just filleverythingthat’s dueto refill.”“What doyou mean Ihave adeductible?”“Sincewhen doyou closeat 7?”“Why can’t youcall thedoctor/insurancefor me?”“Did that gothrough myinsurance?”“ButI’mout!”“But I NEEDthatmedication.”“The doctorsaid theysent it/calledit in already.”“You’vedone it formebefore.”“I got acall/text.”“I alwayshaveproblemswhen I comehere.”“I only wantmy painmeds. Notthe rest.”“Can I getit sooner ifI paycash?”

The Patient Said… - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. “I paid $X.XX last time!”
  2. *describes how the pill looks instead of giving name*
  3. “My bottle says I have refills.”
  4. “My doctor said it would be $X.XX.”
  5. “Is that 90 days?”
  6. “Can you find me a GoodRx?”
  7. “Why didn’t I get all my medication?”/“When will it be here?”
  8. “I’ve never needed a PA before!”
  9. *9:05 a.m.* “What do you mean it’s not ready?”
  10. “I don’t know the doctor’s name.”
  11. “I can’t wait x minutes. I need it now.”
  12. “Just fill everything that’s due to refill.”
  13. “What do you mean I have a deductible?”
  14. “Since when do you close at 7?”
  15. “Why can’t you call the doctor/insurance for me?”
  16. “Did that go through my insurance?”
  17. “But I’m out!”
  18. “But I NEED that medication.”
  19. “The doctor said they sent it/called it in already.”
  20. “You’ve done it for me before.”
  21. “I got a call/text.”
  22. “I always have problems when I come here.”
  23. “I only want my pain meds. Not the rest.”
  24. “Can I get it sooner if I pay cash?”