“Is that90days?”*describeshow the pilllooks insteadof givingname*“The doctorsaid theysent it/calledit in already.”“My bottlesays Ihaverefills.”“ButI’mout!”“Why can’t youcall thedoctor/insurancefor me?”“My doctorsaid itwould be$X.XX.”“I alwayshaveproblemswhen I comehere.”“Can youfind me aGoodRx?”“Can I getit sooner ifI paycash?”“I’ve neverneeded aPA before!”“But I NEEDthatmedication.”“I can’t wait xminutes. Ineed it now.”“I don’tknow thedoctor’sname.”“Why didn’t I get allmymedication?”/“Whenwill it be here?”“I only wantmy painmeds. Notthe rest.”“I paid$X.XXlast time!”“Just filleverythingthat’s dueto refill.”“What doyou mean Ihave adeductible?”“Sincewhen doyou closeat 7?”*9:05 a.m.*“What doyou meanit’s notready?”“I got acall/text.”“You’vedone it formebefore.”“Did that gothrough myinsurance?”“Is that90days?”*describeshow the pilllooks insteadof givingname*“The doctorsaid theysent it/calledit in already.”“My bottlesays Ihaverefills.”“ButI’mout!”“Why can’t youcall thedoctor/insurancefor me?”“My doctorsaid itwould be$X.XX.”“I alwayshaveproblemswhen I comehere.”“Can youfind me aGoodRx?”“Can I getit sooner ifI paycash?”“I’ve neverneeded aPA before!”“But I NEEDthatmedication.”“I can’t wait xminutes. Ineed it now.”“I don’tknow thedoctor’sname.”“Why didn’t I get allmymedication?”/“Whenwill it be here?”“I only wantmy painmeds. Notthe rest.”“I paid$X.XXlast time!”“Just filleverythingthat’s dueto refill.”“What doyou mean Ihave adeductible?”“Sincewhen doyou closeat 7?”*9:05 a.m.*“What doyou meanit’s notready?”“I got acall/text.”“You’vedone it formebefore.”“Did that gothrough myinsurance?”

The Patient Said… - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Is that 90 days?”
  2. *describes how the pill looks instead of giving name*
  3. “The doctor said they sent it/called it in already.”
  4. “My bottle says I have refills.”
  5. “But I’m out!”
  6. “Why can’t you call the doctor/insurance for me?”
  7. “My doctor said it would be $X.XX.”
  8. “I always have problems when I come here.”
  9. “Can you find me a GoodRx?”
  10. “Can I get it sooner if I pay cash?”
  11. “I’ve never needed a PA before!”
  12. “But I NEED that medication.”
  13. “I can’t wait x minutes. I need it now.”
  14. “I don’t know the doctor’s name.”
  15. “Why didn’t I get all my medication?”/“When will it be here?”
  16. “I only want my pain meds. Not the rest.”
  17. “I paid $X.XX last time!”
  18. “Just fill everything that’s due to refill.”
  19. “What do you mean I have a deductible?”
  20. “Since when do you close at 7?”
  21. *9:05 a.m.* “What do you mean it’s not ready?”
  22. “I got a call/text.”
  23. “You’ve done it for me before.”
  24. “Did that go through my insurance?”