“Can I getit sooner ifI paycash?”*describeshow the pilllooks insteadof givingname*“My doctorsaid itwould be$X.XX.”“My bottlesays Ihaverefills.”“I can’t wait xminutes. Ineed it now.”“I’ve neverneeded aPA before!”“I don’tknow thedoctor’sname.”“You’vedone it formebefore.”“ButI’mout!”“I only wantmy painmeds. Notthe rest.”“I alwayshaveproblemswhen I comehere.”“Did that gothrough myinsurance?”“Why can’t youcall thedoctor/insurancefor me?”“Is that90days?”“I paid$X.XXlast time!”“Why didn’t I get allmymedication?”/“Whenwill it be here?”“I got acall/text.”“Sincewhen doyou closeat 7?”“But I NEEDthatmedication.”*9:05 a.m.*“What doyou meanit’s notready?”“What doyou mean Ihave adeductible?”“Just filleverythingthat’s dueto refill.”“The doctorsaid theysent it/calledit in already.”“Can youfind me aGoodRx?”“Can I getit sooner ifI paycash?”*describeshow the pilllooks insteadof givingname*“My doctorsaid itwould be$X.XX.”“My bottlesays Ihaverefills.”“I can’t wait xminutes. Ineed it now.”“I’ve neverneeded aPA before!”“I don’tknow thedoctor’sname.”“You’vedone it formebefore.”“ButI’mout!”“I only wantmy painmeds. Notthe rest.”“I alwayshaveproblemswhen I comehere.”“Did that gothrough myinsurance?”“Why can’t youcall thedoctor/insurancefor me?”“Is that90days?”“I paid$X.XXlast time!”“Why didn’t I get allmymedication?”/“Whenwill it be here?”“I got acall/text.”“Sincewhen doyou closeat 7?”“But I NEEDthatmedication.”*9:05 a.m.*“What doyou meanit’s notready?”“What doyou mean Ihave adeductible?”“Just filleverythingthat’s dueto refill.”“The doctorsaid theysent it/calledit in already.”“Can youfind me aGoodRx?”

The Patient Said… - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Can I get it sooner if I pay cash?”
  2. *describes how the pill looks instead of giving name*
  3. “My doctor said it would be $X.XX.”
  4. “My bottle says I have refills.”
  5. “I can’t wait x minutes. I need it now.”
  6. “I’ve never needed a PA before!”
  7. “I don’t know the doctor’s name.”
  8. “You’ve done it for me before.”
  9. “But I’m out!”
  10. “I only want my pain meds. Not the rest.”
  11. “I always have problems when I come here.”
  12. “Did that go through my insurance?”
  13. “Why can’t you call the doctor/insurance for me?”
  14. “Is that 90 days?”
  15. “I paid $X.XX last time!”
  16. “Why didn’t I get all my medication?”/“When will it be here?”
  17. “I got a call/text.”
  18. “Since when do you close at 7?”
  19. “But I NEED that medication.”
  20. *9:05 a.m.* “What do you mean it’s not ready?”
  21. “What do you mean I have a deductible?”
  22. “Just fill everything that’s due to refill.”
  23. “The doctor said they sent it/called it in already.”
  24. “Can you find me a GoodRx?”