“My doctorsaid itwould be$X.XX.”“You’vedone it formebefore.”“I alwayshaveproblemswhen I comehere.”“But I NEEDthatmedication.”“Sincewhen doyou closeat 7?”“I only wantmy painmeds. Notthe rest.”“Is that90days?”“I paid$X.XXlast time!”*describeshow the pilllooks insteadof givingname*“Did that gothrough myinsurance?”*9:05 a.m.*“What doyou meanit’s notready?”“I’ve neverneeded aPA before!”“Can I getit sooner ifI paycash?”“Why can’t youcall thedoctor/insurancefor me?”“Why didn’t I get allmymedication?”/“Whenwill it be here?”“The doctorsaid theysent it/calledit in already.”“What doyou mean Ihave adeductible?”“Just filleverythingthat’s dueto refill.”“I got acall/text.”“I can’t wait xminutes. Ineed it now.”“My bottlesays Ihaverefills.”“ButI’mout!”“I don’tknow thedoctor’sname.”“Can youfind me aGoodRx?”“My doctorsaid itwould be$X.XX.”“You’vedone it formebefore.”“I alwayshaveproblemswhen I comehere.”“But I NEEDthatmedication.”“Sincewhen doyou closeat 7?”“I only wantmy painmeds. Notthe rest.”“Is that90days?”“I paid$X.XXlast time!”*describeshow the pilllooks insteadof givingname*“Did that gothrough myinsurance?”*9:05 a.m.*“What doyou meanit’s notready?”“I’ve neverneeded aPA before!”“Can I getit sooner ifI paycash?”“Why can’t youcall thedoctor/insurancefor me?”“Why didn’t I get allmymedication?”/“Whenwill it be here?”“The doctorsaid theysent it/calledit in already.”“What doyou mean Ihave adeductible?”“Just filleverythingthat’s dueto refill.”“I got acall/text.”“I can’t wait xminutes. Ineed it now.”“My bottlesays Ihaverefills.”“ButI’mout!”“I don’tknow thedoctor’sname.”“Can youfind me aGoodRx?”

The Patient Said… - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “My doctor said it would be $X.XX.”
  2. “You’ve done it for me before.”
  3. “I always have problems when I come here.”
  4. “But I NEED that medication.”
  5. “Since when do you close at 7?”
  6. “I only want my pain meds. Not the rest.”
  7. “Is that 90 days?”
  8. “I paid $X.XX last time!”
  9. *describes how the pill looks instead of giving name*
  10. “Did that go through my insurance?”
  11. *9:05 a.m.* “What do you mean it’s not ready?”
  12. “I’ve never needed a PA before!”
  13. “Can I get it sooner if I pay cash?”
  14. “Why can’t you call the doctor/insurance for me?”
  15. “Why didn’t I get all my medication?”/“When will it be here?”
  16. “The doctor said they sent it/called it in already.”
  17. “What do you mean I have a deductible?”
  18. “Just fill everything that’s due to refill.”
  19. “I got a call/text.”
  20. “I can’t wait x minutes. I need it now.”
  21. “My bottle says I have refills.”
  22. “But I’m out!”
  23. “I don’t know the doctor’s name.”
  24. “Can you find me a GoodRx?”