*9:05 a.m.*“What doyou meanit’s notready?”“My doctorsaid itwould be$X.XX.”“I got acall/text.”“You’vedone it formebefore.”“I’ve neverneeded aPA before!”“Sincewhen doyou closeat 7?”“My bottlesays Ihaverefills.”“I don’tknow thedoctor’sname.”“I alwayshaveproblemswhen I comehere.”“Why didn’t I get allmymedication?”/“Whenwill it be here?”“Can youfind me aGoodRx?”“The doctorsaid theysent it/calledit in already.”“Is that90days?”“Why can’t youcall thedoctor/insurancefor me?”“I paid$X.XXlast time!”*describeshow the pilllooks insteadof givingname*“ButI’mout!”“I only wantmy painmeds. Notthe rest.”“Can I getit sooner ifI paycash?”“Did that gothrough myinsurance?”“What doyou mean Ihave adeductible?”“Just filleverythingthat’s dueto refill.”“But I NEEDthatmedication.”“I can’t wait xminutes. Ineed it now.”*9:05 a.m.*“What doyou meanit’s notready?”“My doctorsaid itwould be$X.XX.”“I got acall/text.”“You’vedone it formebefore.”“I’ve neverneeded aPA before!”“Sincewhen doyou closeat 7?”“My bottlesays Ihaverefills.”“I don’tknow thedoctor’sname.”“I alwayshaveproblemswhen I comehere.”“Why didn’t I get allmymedication?”/“Whenwill it be here?”“Can youfind me aGoodRx?”“The doctorsaid theysent it/calledit in already.”“Is that90days?”“Why can’t youcall thedoctor/insurancefor me?”“I paid$X.XXlast time!”*describeshow the pilllooks insteadof givingname*“ButI’mout!”“I only wantmy painmeds. Notthe rest.”“Can I getit sooner ifI paycash?”“Did that gothrough myinsurance?”“What doyou mean Ihave adeductible?”“Just filleverythingthat’s dueto refill.”“But I NEEDthatmedication.”“I can’t wait xminutes. Ineed it now.”

The Patient Said… - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. *9:05 a.m.* “What do you mean it’s not ready?”
  2. “My doctor said it would be $X.XX.”
  3. “I got a call/text.”
  4. “You’ve done it for me before.”
  5. “I’ve never needed a PA before!”
  6. “Since when do you close at 7?”
  7. “My bottle says I have refills.”
  8. “I don’t know the doctor’s name.”
  9. “I always have problems when I come here.”
  10. “Why didn’t I get all my medication?”/“When will it be here?”
  11. “Can you find me a GoodRx?”
  12. “The doctor said they sent it/called it in already.”
  13. “Is that 90 days?”
  14. “Why can’t you call the doctor/insurance for me?”
  15. “I paid $X.XX last time!”
  16. *describes how the pill looks instead of giving name*
  17. “But I’m out!”
  18. “I only want my pain meds. Not the rest.”
  19. “Can I get it sooner if I pay cash?”
  20. “Did that go through my insurance?”
  21. “What do you mean I have a deductible?”
  22. “Just fill everything that’s due to refill.”
  23. “But I NEED that medication.”
  24. “I can’t wait x minutes. I need it now.”