“I can’t wait xminutes. Ineed it now.”“I paid$X.XXlast time!”“Did that gothrough myinsurance?”“Can youfind me aGoodRx?”“But I NEEDthatmedication.”“My bottlesays Ihaverefills.”*9:05 a.m.*“What doyou meanit’s notready?”“Why didn’t I get allmymedication?”/“Whenwill it be here?”“Can I getit sooner ifI paycash?”“I alwayshaveproblemswhen I comehere.”“I only wantmy painmeds. Notthe rest.”“Why can’t youcall thedoctor/insurancefor me?”“My doctorsaid itwould be$X.XX.”“Is that90days?”“What doyou mean Ihave adeductible?”“I got acall/text.”*describeshow the pilllooks insteadof givingname*“ButI’mout!”“Sincewhen doyou closeat 7?”“I don’tknow thedoctor’sname.”“Just filleverythingthat’s dueto refill.”“The doctorsaid theysent it/calledit in already.”“You’vedone it formebefore.”“I’ve neverneeded aPA before!”“I can’t wait xminutes. Ineed it now.”“I paid$X.XXlast time!”“Did that gothrough myinsurance?”“Can youfind me aGoodRx?”“But I NEEDthatmedication.”“My bottlesays Ihaverefills.”*9:05 a.m.*“What doyou meanit’s notready?”“Why didn’t I get allmymedication?”/“Whenwill it be here?”“Can I getit sooner ifI paycash?”“I alwayshaveproblemswhen I comehere.”“I only wantmy painmeds. Notthe rest.”“Why can’t youcall thedoctor/insurancefor me?”“My doctorsaid itwould be$X.XX.”“Is that90days?”“What doyou mean Ihave adeductible?”“I got acall/text.”*describeshow the pilllooks insteadof givingname*“ButI’mout!”“Sincewhen doyou closeat 7?”“I don’tknow thedoctor’sname.”“Just filleverythingthat’s dueto refill.”“The doctorsaid theysent it/calledit in already.”“You’vedone it formebefore.”“I’ve neverneeded aPA before!”

The Patient Said… - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “I can’t wait x minutes. I need it now.”
  2. “I paid $X.XX last time!”
  3. “Did that go through my insurance?”
  4. “Can you find me a GoodRx?”
  5. “But I NEED that medication.”
  6. “My bottle says I have refills.”
  7. *9:05 a.m.* “What do you mean it’s not ready?”
  8. “Why didn’t I get all my medication?”/“When will it be here?”
  9. “Can I get it sooner if I pay cash?”
  10. “I always have problems when I come here.”
  11. “I only want my pain meds. Not the rest.”
  12. “Why can’t you call the doctor/insurance for me?”
  13. “My doctor said it would be $X.XX.”
  14. “Is that 90 days?”
  15. “What do you mean I have a deductible?”
  16. “I got a call/text.”
  17. *describes how the pill looks instead of giving name*
  18. “But I’m out!”
  19. “Since when do you close at 7?”
  20. “I don’t know the doctor’s name.”
  21. “Just fill everything that’s due to refill.”
  22. “The doctor said they sent it/called it in already.”
  23. “You’ve done it for me before.”
  24. “I’ve never needed a PA before!”