“ButI’mout!”“The doctorsaid theysent it/calledit in already.”“You’vedone it formebefore.”“I can’t wait xminutes. Ineed it now.”*9:05 a.m.*“What doyou meanit’s notready?”“Can youfind me aGoodRx?”“I got acall/text.”“Sincewhen doyou closeat 7?”“I’ve neverneeded aPA before!”“My bottlesays Ihaverefills.”“What doyou mean Ihave adeductible?”“Why didn’t I get allmymedication?”/“Whenwill it be here?”“Why can’t youcall thedoctor/insurancefor me?”“My doctorsaid itwould be$X.XX.”“I only wantmy painmeds. Notthe rest.”“But I NEEDthatmedication.”“I alwayshaveproblemswhen I comehere.”“Did that gothrough myinsurance?”“I don’tknow thedoctor’sname.”“Is that90days?”*describeshow the pilllooks insteadof givingname*“I paid$X.XXlast time!”“Can I getit sooner ifI paycash?”“Just filleverythingthat’s dueto refill.”“ButI’mout!”“The doctorsaid theysent it/calledit in already.”“You’vedone it formebefore.”“I can’t wait xminutes. Ineed it now.”*9:05 a.m.*“What doyou meanit’s notready?”“Can youfind me aGoodRx?”“I got acall/text.”“Sincewhen doyou closeat 7?”“I’ve neverneeded aPA before!”“My bottlesays Ihaverefills.”“What doyou mean Ihave adeductible?”“Why didn’t I get allmymedication?”/“Whenwill it be here?”“Why can’t youcall thedoctor/insurancefor me?”“My doctorsaid itwould be$X.XX.”“I only wantmy painmeds. Notthe rest.”“But I NEEDthatmedication.”“I alwayshaveproblemswhen I comehere.”“Did that gothrough myinsurance?”“I don’tknow thedoctor’sname.”“Is that90days?”*describeshow the pilllooks insteadof givingname*“I paid$X.XXlast time!”“Can I getit sooner ifI paycash?”“Just filleverythingthat’s dueto refill.”

The Patient Said… - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “But I’m out!”
  2. “The doctor said they sent it/called it in already.”
  3. “You’ve done it for me before.”
  4. “I can’t wait x minutes. I need it now.”
  5. *9:05 a.m.* “What do you mean it’s not ready?”
  6. “Can you find me a GoodRx?”
  7. “I got a call/text.”
  8. “Since when do you close at 7?”
  9. “I’ve never needed a PA before!”
  10. “My bottle says I have refills.”
  11. “What do you mean I have a deductible?”
  12. “Why didn’t I get all my medication?”/“When will it be here?”
  13. “Why can’t you call the doctor/insurance for me?”
  14. “My doctor said it would be $X.XX.”
  15. “I only want my pain meds. Not the rest.”
  16. “But I NEED that medication.”
  17. “I always have problems when I come here.”
  18. “Did that go through my insurance?”
  19. “I don’t know the doctor’s name.”
  20. “Is that 90 days?”
  21. *describes how the pill looks instead of giving name*
  22. “I paid $X.XX last time!”
  23. “Can I get it sooner if I pay cash?”
  24. “Just fill everything that’s due to refill.”