Transferredto Tier 2IssuedrefundOrder withCreditCardFailureTroubleshootingLeftVoicemailfor CallbackPlacedreorder forcustomerUser IDendingin "7"AssistedwithcreatingcardsCustomerneeding helpuploadingphotosAssistedwithcreatingwall artCustomerfromMinnesota!CanceledOrderHelpedwith PhotoBookUpgradeDeliveryforcustomerExtended$ offPromotionGaveproductcredits forCX errorSubmittedRushRequestEscalatedPhotoBookExtendeda freephotobookHelpedCustomeropenaccountUser IDendingin "5"ChangedAddressNon-AccountholdercallingCustomerhaving oneperhouseholddetectedTransferredto Tier 2IssuedrefundOrder withCreditCardFailureTroubleshootingLeftVoicemailfor CallbackPlacedreorder forcustomerUser IDendingin "7"AssistedwithcreatingcardsCustomerneeding helpuploadingphotosAssistedwithcreatingwall artCustomerfromMinnesota!CanceledOrderHelpedwith PhotoBookUpgradeDeliveryforcustomerExtended$ offPromotionGaveproductcredits forCX errorSubmittedRushRequestEscalatedPhotoBookExtendeda freephotobookHelpedCustomeropenaccountUser IDendingin "5"ChangedAddressNon-AccountholdercallingCustomerhaving oneperhouseholddetected

Call Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred to Tier 2
  2. Issued refund
  3. Order with Credit Card Failure
  4. Troubleshooting
  5. Left Voicemail for Call back
  6. Placed reorder for customer
  7. User ID ending in "7"
  8. Assisted with creating cards
  9. Customer needing help uploading photos
  10. Assisted with creating wall art
  11. Customer from Minnesota!
  12. Canceled Order
  13. Helped with Photo Book
  14. Upgrade Delivery for customer
  15. Extended $ off Promotion
  16. Gave product credits for CX error
  17. Submitted Rush Request
  18. Escalated Photo Book
  19. Extended a free photo book
  20. Helped Customer open account
  21. User ID ending in "5"
  22. Changed Address
  23. Non-Account holder calling
  24. Customer having one per household detected