Transferredto Tier 2ChangedAddressCustomerneeding helpuploadingphotosHelpedCustomeropenaccountExtended$ offPromotionCustomerhaving oneperhouseholddetectedExtendeda freephotobookIssuedrefundCustomerfromMinnesota!Gaveproductcredits forCX errorEscalatedPhotoBookAssistedwithcreatingcardsUser IDendingin "7"LeftVoicemailfor CallbackOrder withCreditCardFailureUpgradeDeliveryforcustomerAssistedwithcreatingwall artUser IDendingin "5"CanceledOrderNon-AccountholdercallingPlacedreorder forcustomerSubmittedRushRequestHelpedwith PhotoBookTroubleshootingTransferredto Tier 2ChangedAddressCustomerneeding helpuploadingphotosHelpedCustomeropenaccountExtended$ offPromotionCustomerhaving oneperhouseholddetectedExtendeda freephotobookIssuedrefundCustomerfromMinnesota!Gaveproductcredits forCX errorEscalatedPhotoBookAssistedwithcreatingcardsUser IDendingin "7"LeftVoicemailfor CallbackOrder withCreditCardFailureUpgradeDeliveryforcustomerAssistedwithcreatingwall artUser IDendingin "5"CanceledOrderNon-AccountholdercallingPlacedreorder forcustomerSubmittedRushRequestHelpedwith PhotoBookTroubleshooting

Call Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred to Tier 2
  2. Changed Address
  3. Customer needing help uploading photos
  4. Helped Customer open account
  5. Extended $ off Promotion
  6. Customer having one per household detected
  7. Extended a free photo book
  8. Issued refund
  9. Customer from Minnesota!
  10. Gave product credits for CX error
  11. Escalated Photo Book
  12. Assisted with creating cards
  13. User ID ending in "7"
  14. Left Voicemail for Call back
  15. Order with Credit Card Failure
  16. Upgrade Delivery for customer
  17. Assisted with creating wall art
  18. User ID ending in "5"
  19. Canceled Order
  20. Non-Account holder calling
  21. Placed reorder for customer
  22. Submitted Rush Request
  23. Helped with Photo Book
  24. Troubleshooting