COACHINGOPTIONSTHANKYOUGRATITUDE EMPATHYHAPPYGREETINGFAULTTOUCHPOINTSCOURTESYRESOLVEUNDERSTANDAPOLOGYCUSTOMERSERVICEATTITUDEPATIENCEDELIVERINGWOW CANNEDRESPONSEANGRYEXPRESSIONACTIVELISTENERFIRSTTIMEREPLYJARGONFREEGOALCOACHINGOPTIONSTHANKYOUGRATITUDE EMPATHYHAPPYGREETINGFAULTTOUCHPOINTSCOURTESYRESOLVEUNDERSTANDAPOLOGYCUSTOMERSERVICEATTITUDEPATIENCEDELIVERINGWOW CANNEDRESPONSEANGRYEXPRESSIONACTIVELISTENERFIRSTTIMEREPLYJARGONFREEGOAL

CUSTOMER SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. COACHING
  2. OPTIONS
  3. THANK YOU
  4. GRATITUDE
  5. EMPATHY
  6. HAPPY
  7. GREETING
  8. FAULT
  9. TOUCHPOINTS
  10. COURTESY
  11. RESOLVE
  12. UNDERSTAND
  13. APOLOGY
  14. CUSTOMER SERVICE
  15. ATTITUDE
  16. PATIENCE
  17. DELIVERING WOW
  18. CANNED RESPONSE
  19. ANGRY
  20. EXPRESSION
  21. ACTIVE LISTENER
  22. FIRST TIME REPLY
  23. JARGON FREE
  24. GOAL