Sendanotheragent acomplimentAnswer amember'squestionsabout dentalEat apieceof fruitHave anadherenceof 70%Answer amember'squestionsaboutbenefitsPerforma MarxLookupComplete5 ActionTicketsTake abriskwalkDrink 16oz ofWaterShare yourfavorite thingaboutworking forGHDress upforDecadesDayCompletea GHMCATry differentsearchcriteria in theTEPAnswer amember'squestionsabout visionRemind yourcallers tostay on forthe NPSSurveyAnswer/Aska question inthe slackchannelUseFindHelpfor amemberUse"feedback"button inthe TEPTell yourmanagerwhy youappreciatethemListen toyourfavoritesongUse thepropercallclosingHave anassociationrate of85%Complete5 ActionTicketsTransfer acall to thecarrierPost yourfavoritefeature ofthe TEPSendanotheragent acomplimentAnswer amember'squestionsabout dentalEat apieceof fruitHave anadherenceof 70%Answer amember'squestionsaboutbenefitsPerforma MarxLookupComplete5 ActionTicketsTake abriskwalkDrink 16oz ofWaterShare yourfavorite thingaboutworking forGHDress upforDecadesDayCompletea GHMCATry differentsearchcriteria in theTEPAnswer amember'squestionsabout visionRemind yourcallers tostay on forthe NPSSurveyAnswer/Aska question inthe slackchannelUseFindHelpfor amemberUse"feedback"button inthe TEPTell yourmanagerwhy youappreciatethemListen toyourfavoritesongUse thepropercallclosingHave anassociationrate of85%Complete5 ActionTicketsTransfer acall to thecarrierPost yourfavoritefeature ofthe TEP

TEP Launch! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send another agent a compliment
  2. Answer a member's questions about dental
  3. Eat a piece of fruit
  4. Have an adherence of 70%
  5. Answer a member's questions about benefits
  6. Perform a Marx Lookup
  7. Complete 5 Action Tickets
  8. Take a brisk walk
  9. Drink 16 oz of Water
  10. Share your favorite thing about working for GH
  11. Dress up for Decades Day
  12. Complete a GH MCA
  13. Try different search criteria in the TEP
  14. Answer a member's questions about vision
  15. Remind your callers to stay on for the NPS Survey
  16. Answer/Ask a question in the slack channel
  17. Use FindHelp for a member
  18. Use "feedback" button in the TEP
  19. Tell your manager why you appreciate them
  20. Listen to your favorite song
  21. Use the proper call closing
  22. Have an association rate of 85%
  23. Complete 5 Action Tickets
  24. Transfer a call to the carrier
  25. Post your favorite feature of the TEP