Tell yourmanagerwhy youappreciatethemComplete5 ActionTicketsAnswer/Aska question inthe slackchannelTry differentsearchcriteria in theTEPAnswer amember'squestionsabout visionUseFindHelpfor amemberTake abriskwalkDrink 16oz ofWaterPerforma MarxLookupHave anassociationrate of85%Complete5 ActionTicketsListen toyourfavoritesongSendanotheragent acomplimentPost yourfavoritefeature ofthe TEPUse thepropercallclosingAnswer amember'squestionsabout dentalUse"feedback"button inthe TEPShare yourfavorite thingaboutworking forGHCompletea GHMCATransfer acall to thecarrierHave anadherenceof 70%Answer amember'squestionsaboutbenefitsDress upforDecadesDayEat apieceof fruitRemind yourcallers tostay on forthe NPSSurveyTell yourmanagerwhy youappreciatethemComplete5 ActionTicketsAnswer/Aska question inthe slackchannelTry differentsearchcriteria in theTEPAnswer amember'squestionsabout visionUseFindHelpfor amemberTake abriskwalkDrink 16oz ofWaterPerforma MarxLookupHave anassociationrate of85%Complete5 ActionTicketsListen toyourfavoritesongSendanotheragent acomplimentPost yourfavoritefeature ofthe TEPUse thepropercallclosingAnswer amember'squestionsabout dentalUse"feedback"button inthe TEPShare yourfavorite thingaboutworking forGHCompletea GHMCATransfer acall to thecarrierHave anadherenceof 70%Answer amember'squestionsaboutbenefitsDress upforDecadesDayEat apieceof fruitRemind yourcallers tostay on forthe NPSSurvey

TEP Launch! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell your manager why you appreciate them
  2. Complete 5 Action Tickets
  3. Answer/Ask a question in the slack channel
  4. Try different search criteria in the TEP
  5. Answer a member's questions about vision
  6. Use FindHelp for a member
  7. Take a brisk walk
  8. Drink 16 oz of Water
  9. Perform a Marx Lookup
  10. Have an association rate of 85%
  11. Complete 5 Action Tickets
  12. Listen to your favorite song
  13. Send another agent a compliment
  14. Post your favorite feature of the TEP
  15. Use the proper call closing
  16. Answer a member's questions about dental
  17. Use "feedback" button in the TEP
  18. Share your favorite thing about working for GH
  19. Complete a GH MCA
  20. Transfer a call to the carrier
  21. Have an adherence of 70%
  22. Answer a member's questions about benefits
  23. Dress up for Decades Day
  24. Eat a piece of fruit
  25. Remind your callers to stay on for the NPS Survey