Remind yourcallers tostay on forthe NPSSurveyHave anadherenceof 70%Have anassociationrate of85%Try differentsearchcriteria in theTEPUse"feedback"button inthe TEPTell yourmanagerwhy youappreciatethemComplete5 ActionTicketsPost yourfavoritefeature ofthe TEPUse thepropercallclosingTake abriskwalkUseFindHelpfor amemberShare yourfavorite thingaboutworking forGHListen toyourfavoritesongAnswer amember'squestionsaboutbenefitsCompletea GHMCAAnswer amember'squestionsabout dentalEat apieceof fruitDress upforDecadesDayTransfer acall to thecarrierAnswer/Aska question inthe slackchannelAnswer amember'squestionsabout visionSendanotheragent acomplimentPerforma MarxLookupComplete5 ActionTicketsDrink 16oz ofWaterRemind yourcallers tostay on forthe NPSSurveyHave anadherenceof 70%Have anassociationrate of85%Try differentsearchcriteria in theTEPUse"feedback"button inthe TEPTell yourmanagerwhy youappreciatethemComplete5 ActionTicketsPost yourfavoritefeature ofthe TEPUse thepropercallclosingTake abriskwalkUseFindHelpfor amemberShare yourfavorite thingaboutworking forGHListen toyourfavoritesongAnswer amember'squestionsaboutbenefitsCompletea GHMCAAnswer amember'squestionsabout dentalEat apieceof fruitDress upforDecadesDayTransfer acall to thecarrierAnswer/Aska question inthe slackchannelAnswer amember'squestionsabout visionSendanotheragent acomplimentPerforma MarxLookupComplete5 ActionTicketsDrink 16oz ofWater

TEP Launch! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Remind your callers to stay on for the NPS Survey
  2. Have an adherence of 70%
  3. Have an association rate of 85%
  4. Try different search criteria in the TEP
  5. Use "feedback" button in the TEP
  6. Tell your manager why you appreciate them
  7. Complete 5 Action Tickets
  8. Post your favorite feature of the TEP
  9. Use the proper call closing
  10. Take a brisk walk
  11. Use FindHelp for a member
  12. Share your favorite thing about working for GH
  13. Listen to your favorite song
  14. Answer a member's questions about benefits
  15. Complete a GH MCA
  16. Answer a member's questions about dental
  17. Eat a piece of fruit
  18. Dress up for Decades Day
  19. Transfer a call to the carrier
  20. Answer/Ask a question in the slack channel
  21. Answer a member's questions about vision
  22. Send another agent a compliment
  23. Perform a Marx Lookup
  24. Complete 5 Action Tickets
  25. Drink 16 oz of Water