Dress upforDecadesDayPost yourfavoritefeature ofthe TEPUseFindHelpfor amemberRemind yourcallers tostay on forthe NPSSurveyListen toyourfavoritesongAnswer/Aska question inthe slackchannelTransfer acall to thecarrierUse thepropercallclosingShare yourfavorite thingaboutworking forGHSendanotheragent acomplimentHave anadherenceof 70%Drink 16oz ofWaterComplete5 ActionTicketsAnswer amember'squestionsabout visionEat apieceof fruitComplete5 ActionTicketsAnswer amember'squestionsaboutbenefitsHave anassociationrate of85%Answer amember'squestionsabout dentalCompletea GHMCATry differentsearchcriteria in theTEPTake abriskwalkPerforma MarxLookupUse"feedback"button inthe TEPTell yourmanagerwhy youappreciatethemDress upforDecadesDayPost yourfavoritefeature ofthe TEPUseFindHelpfor amemberRemind yourcallers tostay on forthe NPSSurveyListen toyourfavoritesongAnswer/Aska question inthe slackchannelTransfer acall to thecarrierUse thepropercallclosingShare yourfavorite thingaboutworking forGHSendanotheragent acomplimentHave anadherenceof 70%Drink 16oz ofWaterComplete5 ActionTicketsAnswer amember'squestionsabout visionEat apieceof fruitComplete5 ActionTicketsAnswer amember'squestionsaboutbenefitsHave anassociationrate of85%Answer amember'squestionsabout dentalCompletea GHMCATry differentsearchcriteria in theTEPTake abriskwalkPerforma MarxLookupUse"feedback"button inthe TEPTell yourmanagerwhy youappreciatethem

TEP Launch! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dress up for Decades Day
  2. Post your favorite feature of the TEP
  3. Use FindHelp for a member
  4. Remind your callers to stay on for the NPS Survey
  5. Listen to your favorite song
  6. Answer/Ask a question in the slack channel
  7. Transfer a call to the carrier
  8. Use the proper call closing
  9. Share your favorite thing about working for GH
  10. Send another agent a compliment
  11. Have an adherence of 70%
  12. Drink 16 oz of Water
  13. Complete 5 Action Tickets
  14. Answer a member's questions about vision
  15. Eat a piece of fruit
  16. Complete 5 Action Tickets
  17. Answer a member's questions about benefits
  18. Have an association rate of 85%
  19. Answer a member's questions about dental
  20. Complete a GH MCA
  21. Try different search criteria in the TEP
  22. Take a brisk walk
  23. Perform a Marx Lookup
  24. Use "feedback" button in the TEP
  25. Tell your manager why you appreciate them