Completea GHMCASendanotheragent acomplimentHave anadherenceof 70%Answer amember'squestionsabout dentalDress upforDecadesDayAnswer/Aska question inthe slackchannelUseFindHelpfor amemberUse"feedback"button inthe TEPTell yourmanagerwhy youappreciatethemListen toyourfavoritesongTransfer acall to thecarrierTake abriskwalkComplete5 ActionTicketsHave anassociationrate of85%Remind yourcallers tostay on forthe NPSSurveyDrink 16oz ofWaterPerforma MarxLookupAnswer amember'squestionsabout visionEat apieceof fruitComplete5 ActionTicketsAnswer amember'squestionsaboutbenefitsShare yourfavorite thingaboutworking forGHPost yourfavoritefeature ofthe TEPTry differentsearchcriteria in theTEPUse thepropercallclosingCompletea GHMCASendanotheragent acomplimentHave anadherenceof 70%Answer amember'squestionsabout dentalDress upforDecadesDayAnswer/Aska question inthe slackchannelUseFindHelpfor amemberUse"feedback"button inthe TEPTell yourmanagerwhy youappreciatethemListen toyourfavoritesongTransfer acall to thecarrierTake abriskwalkComplete5 ActionTicketsHave anassociationrate of85%Remind yourcallers tostay on forthe NPSSurveyDrink 16oz ofWaterPerforma MarxLookupAnswer amember'squestionsabout visionEat apieceof fruitComplete5 ActionTicketsAnswer amember'squestionsaboutbenefitsShare yourfavorite thingaboutworking forGHPost yourfavoritefeature ofthe TEPTry differentsearchcriteria in theTEPUse thepropercallclosing

TEP Launch! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete a GH MCA
  2. Send another agent a compliment
  3. Have an adherence of 70%
  4. Answer a member's questions about dental
  5. Dress up for Decades Day
  6. Answer/Ask a question in the slack channel
  7. Use FindHelp for a member
  8. Use "feedback" button in the TEP
  9. Tell your manager why you appreciate them
  10. Listen to your favorite song
  11. Transfer a call to the carrier
  12. Take a brisk walk
  13. Complete 5 Action Tickets
  14. Have an association rate of 85%
  15. Remind your callers to stay on for the NPS Survey
  16. Drink 16 oz of Water
  17. Perform a Marx Lookup
  18. Answer a member's questions about vision
  19. Eat a piece of fruit
  20. Complete 5 Action Tickets
  21. Answer a member's questions about benefits
  22. Share your favorite thing about working for GH
  23. Post your favorite feature of the TEP
  24. Try different search criteria in the TEP
  25. Use the proper call closing