Try differentsearchcriteria in theTEPRemind yourcallers tostay on forthe NPSSurveyHave anadherenceof 70%Share yourfavorite thingaboutworking forGHTake abriskwalkPerforma MarxLookupComplete5 ActionTicketsAnswer/Aska question inthe slackchannelTell yourmanagerwhy youappreciatethemSendanotheragent acomplimentUse"feedback"button inthe TEPDress upforDecadesDayDrink 16oz ofWaterCompletea GHMCAPost yourfavoritefeature ofthe TEPUseFindHelpfor amemberComplete5 ActionTicketsListen toyourfavoritesongUse thepropercallclosingTransfer acall to thecarrierAnswer amember'squestionsaboutbenefitsAnswer amember'squestionsabout visionAnswer amember'squestionsabout dentalEat apieceof fruitHave anassociationrate of85%Try differentsearchcriteria in theTEPRemind yourcallers tostay on forthe NPSSurveyHave anadherenceof 70%Share yourfavorite thingaboutworking forGHTake abriskwalkPerforma MarxLookupComplete5 ActionTicketsAnswer/Aska question inthe slackchannelTell yourmanagerwhy youappreciatethemSendanotheragent acomplimentUse"feedback"button inthe TEPDress upforDecadesDayDrink 16oz ofWaterCompletea GHMCAPost yourfavoritefeature ofthe TEPUseFindHelpfor amemberComplete5 ActionTicketsListen toyourfavoritesongUse thepropercallclosingTransfer acall to thecarrierAnswer amember'squestionsaboutbenefitsAnswer amember'squestionsabout visionAnswer amember'squestionsabout dentalEat apieceof fruitHave anassociationrate of85%

TEP Launch! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Try different search criteria in the TEP
  2. Remind your callers to stay on for the NPS Survey
  3. Have an adherence of 70%
  4. Share your favorite thing about working for GH
  5. Take a brisk walk
  6. Perform a Marx Lookup
  7. Complete 5 Action Tickets
  8. Answer/Ask a question in the slack channel
  9. Tell your manager why you appreciate them
  10. Send another agent a compliment
  11. Use "feedback" button in the TEP
  12. Dress up for Decades Day
  13. Drink 16 oz of Water
  14. Complete a GH MCA
  15. Post your favorite feature of the TEP
  16. Use FindHelp for a member
  17. Complete 5 Action Tickets
  18. Listen to your favorite song
  19. Use the proper call closing
  20. Transfer a call to the carrier
  21. Answer a member's questions about benefits
  22. Answer a member's questions about vision
  23. Answer a member's questions about dental
  24. Eat a piece of fruit
  25. Have an association rate of 85%