Use"feedback"button inthe TEPAnswer/Aska question inthe slackchannelUse thepropercallclosingComplete5 ActionTicketsRemind yourcallers tostay on forthe NPSSurveyTell yourmanagerwhy youappreciatethemTransfer acall to thecarrierTry differentsearchcriteria in theTEPHave anadherenceof 70%UseFindHelpfor amemberAnswer amember'squestionsabout dentalDress upforDecadesDayHave anassociationrate of85%Listen toyourfavoritesongShare yourfavorite thingaboutworking forGHPerforma MarxLookupPost yourfavoritefeature ofthe TEPAnswer amember'squestionsaboutbenefitsComplete5 ActionTicketsAnswer amember'squestionsabout visionSendanotheragent acomplimentTake abriskwalkCompletea GHMCADrink 16oz ofWaterEat apieceof fruitUse"feedback"button inthe TEPAnswer/Aska question inthe slackchannelUse thepropercallclosingComplete5 ActionTicketsRemind yourcallers tostay on forthe NPSSurveyTell yourmanagerwhy youappreciatethemTransfer acall to thecarrierTry differentsearchcriteria in theTEPHave anadherenceof 70%UseFindHelpfor amemberAnswer amember'squestionsabout dentalDress upforDecadesDayHave anassociationrate of85%Listen toyourfavoritesongShare yourfavorite thingaboutworking forGHPerforma MarxLookupPost yourfavoritefeature ofthe TEPAnswer amember'squestionsaboutbenefitsComplete5 ActionTicketsAnswer amember'squestionsabout visionSendanotheragent acomplimentTake abriskwalkCompletea GHMCADrink 16oz ofWaterEat apieceof fruit

TEP Launch! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Use "feedback" button in the TEP
  2. Answer/Ask a question in the slack channel
  3. Use the proper call closing
  4. Complete 5 Action Tickets
  5. Remind your callers to stay on for the NPS Survey
  6. Tell your manager why you appreciate them
  7. Transfer a call to the carrier
  8. Try different search criteria in the TEP
  9. Have an adherence of 70%
  10. Use FindHelp for a member
  11. Answer a member's questions about dental
  12. Dress up for Decades Day
  13. Have an association rate of 85%
  14. Listen to your favorite song
  15. Share your favorite thing about working for GH
  16. Perform a Marx Lookup
  17. Post your favorite feature of the TEP
  18. Answer a member's questions about benefits
  19. Complete 5 Action Tickets
  20. Answer a member's questions about vision
  21. Send another agent a compliment
  22. Take a brisk walk
  23. Complete a GH MCA
  24. Drink 16 oz of Water
  25. Eat a piece of fruit