Use thepropercallclosingUseFindHelpfor amemberUse"feedback"button inthe TEPTell yourmanagerwhy youappreciatethemSendanotheragent acomplimentCompletea GHMCAComplete5 ActionTicketsTry differentsearchcriteria in theTEPEat apieceof fruitPerforma MarxLookupDress upforDecadesDayHave anassociationrate of85%Answer/Aska question inthe slackchannelAnswer amember'squestionsabout visionTake abriskwalkDrink 16oz ofWaterListen toyourfavoritesongPost yourfavoritefeature ofthe TEPShare yourfavorite thingaboutworking forGHRemind yourcallers tostay on forthe NPSSurveyComplete5 ActionTicketsTransfer acall to thecarrierAnswer amember'squestionsabout dentalHave anadherenceof 70%Answer amember'squestionsaboutbenefitsUse thepropercallclosingUseFindHelpfor amemberUse"feedback"button inthe TEPTell yourmanagerwhy youappreciatethemSendanotheragent acomplimentCompletea GHMCAComplete5 ActionTicketsTry differentsearchcriteria in theTEPEat apieceof fruitPerforma MarxLookupDress upforDecadesDayHave anassociationrate of85%Answer/Aska question inthe slackchannelAnswer amember'squestionsabout visionTake abriskwalkDrink 16oz ofWaterListen toyourfavoritesongPost yourfavoritefeature ofthe TEPShare yourfavorite thingaboutworking forGHRemind yourcallers tostay on forthe NPSSurveyComplete5 ActionTicketsTransfer acall to thecarrierAnswer amember'squestionsabout dentalHave anadherenceof 70%Answer amember'squestionsaboutbenefits

TEP Launch! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use the proper call closing
  2. Use FindHelp for a member
  3. Use "feedback" button in the TEP
  4. Tell your manager why you appreciate them
  5. Send another agent a compliment
  6. Complete a GH MCA
  7. Complete 5 Action Tickets
  8. Try different search criteria in the TEP
  9. Eat a piece of fruit
  10. Perform a Marx Lookup
  11. Dress up for Decades Day
  12. Have an association rate of 85%
  13. Answer/Ask a question in the slack channel
  14. Answer a member's questions about vision
  15. Take a brisk walk
  16. Drink 16 oz of Water
  17. Listen to your favorite song
  18. Post your favorite feature of the TEP
  19. Share your favorite thing about working for GH
  20. Remind your callers to stay on for the NPS Survey
  21. Complete 5 Action Tickets
  22. Transfer a call to the carrier
  23. Answer a member's questions about dental
  24. Have an adherence of 70%
  25. Answer a member's questions about benefits