Share yourfavorite thingaboutworking forGHComplete5 ActionTicketsPerforma MarxLookupUseFindHelpfor amemberTry differentsearchcriteria in theTEPTell yourmanagerwhy youappreciatethemAnswer amember'squestionsabout dentalCompletea GHMCAUse thepropercallclosingRemind yourcallers tostay on forthe NPSSurveyTake abriskwalkAnswer amember'squestionsabout visionAnswer amember'squestionsaboutbenefitsEat apieceof fruitUse"feedback"button inthe TEPListen toyourfavoritesongComplete5 ActionTicketsAnswer/Aska question inthe slackchannelHave anadherenceof 70%Drink 16oz ofWaterPost yourfavoritefeature ofthe TEPDress upforDecadesDayTransfer acall to thecarrierHave anassociationrate of85%Sendanotheragent acomplimentShare yourfavorite thingaboutworking forGHComplete5 ActionTicketsPerforma MarxLookupUseFindHelpfor amemberTry differentsearchcriteria in theTEPTell yourmanagerwhy youappreciatethemAnswer amember'squestionsabout dentalCompletea GHMCAUse thepropercallclosingRemind yourcallers tostay on forthe NPSSurveyTake abriskwalkAnswer amember'squestionsabout visionAnswer amember'squestionsaboutbenefitsEat apieceof fruitUse"feedback"button inthe TEPListen toyourfavoritesongComplete5 ActionTicketsAnswer/Aska question inthe slackchannelHave anadherenceof 70%Drink 16oz ofWaterPost yourfavoritefeature ofthe TEPDress upforDecadesDayTransfer acall to thecarrierHave anassociationrate of85%Sendanotheragent acompliment

TEP Launch! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Share your favorite thing about working for GH
  2. Complete 5 Action Tickets
  3. Perform a Marx Lookup
  4. Use FindHelp for a member
  5. Try different search criteria in the TEP
  6. Tell your manager why you appreciate them
  7. Answer a member's questions about dental
  8. Complete a GH MCA
  9. Use the proper call closing
  10. Remind your callers to stay on for the NPS Survey
  11. Take a brisk walk
  12. Answer a member's questions about vision
  13. Answer a member's questions about benefits
  14. Eat a piece of fruit
  15. Use "feedback" button in the TEP
  16. Listen to your favorite song
  17. Complete 5 Action Tickets
  18. Answer/Ask a question in the slack channel
  19. Have an adherence of 70%
  20. Drink 16 oz of Water
  21. Post your favorite feature of the TEP
  22. Dress up for Decades Day
  23. Transfer a call to the carrier
  24. Have an association rate of 85%
  25. Send another agent a compliment