Complete5 ActionTicketsTransfer acall to thecarrierHave anassociationrate of85%Have anadherenceof 70%Answer amember'squestionsaboutbenefitsUseFindHelpfor amemberEat apieceof fruitSendanotheragent acomplimentAnswer amember'squestionsabout visionComplete5 ActionTicketsAnswer amember'squestionsabout dentalCompletea GHMCAShare yourfavorite thingaboutworking forGHListen toyourfavoritesongTell yourmanagerwhy youappreciatethemDress upforDecadesDayPost yourfavoritefeature ofthe TEPTry differentsearchcriteria in theTEPPerforma MarxLookupUse"feedback"button inthe TEPTake abriskwalkAnswer/Aska question inthe slackchannelRemind yourcallers tostay on forthe NPSSurveyUse thepropercallclosingDrink 16oz ofWaterComplete5 ActionTicketsTransfer acall to thecarrierHave anassociationrate of85%Have anadherenceof 70%Answer amember'squestionsaboutbenefitsUseFindHelpfor amemberEat apieceof fruitSendanotheragent acomplimentAnswer amember'squestionsabout visionComplete5 ActionTicketsAnswer amember'squestionsabout dentalCompletea GHMCAShare yourfavorite thingaboutworking forGHListen toyourfavoritesongTell yourmanagerwhy youappreciatethemDress upforDecadesDayPost yourfavoritefeature ofthe TEPTry differentsearchcriteria in theTEPPerforma MarxLookupUse"feedback"button inthe TEPTake abriskwalkAnswer/Aska question inthe slackchannelRemind yourcallers tostay on forthe NPSSurveyUse thepropercallclosingDrink 16oz ofWater

TEP Launch! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete 5 Action Tickets
  2. Transfer a call to the carrier
  3. Have an association rate of 85%
  4. Have an adherence of 70%
  5. Answer a member's questions about benefits
  6. Use FindHelp for a member
  7. Eat a piece of fruit
  8. Send another agent a compliment
  9. Answer a member's questions about vision
  10. Complete 5 Action Tickets
  11. Answer a member's questions about dental
  12. Complete a GH MCA
  13. Share your favorite thing about working for GH
  14. Listen to your favorite song
  15. Tell your manager why you appreciate them
  16. Dress up for Decades Day
  17. Post your favorite feature of the TEP
  18. Try different search criteria in the TEP
  19. Perform a Marx Lookup
  20. Use "feedback" button in the TEP
  21. Take a brisk walk
  22. Answer/Ask a question in the slack channel
  23. Remind your callers to stay on for the NPS Survey
  24. Use the proper call closing
  25. Drink 16 oz of Water