Availabilityat 80% orhigher forthe weekNounplannedabsences ortardies forthe weekTransferreda call to theHumanaSupport IBHealth Breakat 5% orlower for theweekGive praise inthe HumanaFun Chat to 2teammembersGot a100% QAcallreviewSubmit anengagementidea to yoursupervisorSubmittedan "IRock" QAreviewClient ormember asksyou to readthrough themenuGet aKudosCallTeamMeeting withCamera OnSend your AprilGoals to yourSupervisor andLead in anemailHad 98%or aboveQA for aweek Send a tip youwish you knewwhen youstarted to yoursupervisordid you clear youcache andcookies, beforenotifying yoursupervisor ofissues with Max orUKGClient ormemberasks youabout theweatherFill outa PrintRequestSuggest atopic for ateammeetingTell the team inthe Fun Chatyour FavoriteMom's MealsMealSend a"DadJoke" toyour leadSubmit PeerRecognition(rememberto cc yoursup)Take a walkoutside onBreak orLunch"Said HumanaMealProgram" on anon-HumanacallACW % was10% or lowerfor the weekAvailabilityat 80% orhigher forthe weekNounplannedabsences ortardies forthe weekTransferreda call to theHumanaSupport IBHealth Breakat 5% orlower for theweekGive praise inthe HumanaFun Chat to 2teammembersGot a100% QAcallreviewSubmit anengagementidea to yoursupervisorSubmittedan "IRock" QAreviewClient ormember asksyou to readthrough themenuGet aKudosCallTeamMeeting withCamera OnSend your AprilGoals to yourSupervisor andLead in anemailHad 98%or aboveQA for aweek Send a tip youwish you knewwhen youstarted to yoursupervisordid you clear youcache andcookies, beforenotifying yoursupervisor ofissues with Max orUKGClient ormemberasks youabout theweatherFill outa PrintRequestSuggest atopic for ateammeetingTell the team inthe Fun Chatyour FavoriteMom's MealsMealSend a"DadJoke" toyour leadSubmit PeerRecognition(rememberto cc yoursup)Take a walkoutside onBreak orLunch"Said HumanaMealProgram" on anon-HumanacallACW % was10% or lowerfor the week

Spring Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Availability at 80% or higher for the week
  2. No unplanned absences or tardies for the week
  3. Transferred a call to the Humana Support IB
  4. Health Break at 5% or lower for the week
  5. Give praise in the Humana Fun Chat to 2 team members
  6. Got a 100% QA call review
  7. Submit an engagement idea to your supervisor
  8. Submitted an "I Rock" QA review
  9. Client or member asks you to read through the menu
  10. Get a Kudos Call
  11. Team Meeting with Camera On
  12. Send your April Goals to your Supervisor and Lead in an email
  13. Had 98% or above QA for a week
  14. Send a tip you wish you knew when you started to your supervisor
  15. did you clear you cache and cookies, before notifying your supervisor of issues with Max or UKG
  16. Client or member asks you about the weather
  17. Fill out a Print Request
  18. Suggest a topic for a team meeting
  19. Tell the team in the Fun Chat your Favorite Mom's Meals Meal
  20. Send a "Dad Joke" to your lead
  21. Submit Peer Recognition (remember to cc your sup)
  22. Take a walk outside on Break or Lunch
  23. "Said Humana Meal Program" on a non-Humana call
  24. ACW % was 10% or lower for the week