OOW butcustomerstill wantsa CLNRAccepteda PositiveActionWas toldthat theyshipped aCLNRCustomerkeepstelling youto holdSaid hardreset phoneMVD- Nope!ChangedThem to aVerizonPlanOfferedTMP TocustomerI needhelp withmycomputerCustomerusing FoulLanguageNotfollowinginstructionsDevicehas beenhacked orSpied onStore rep.requestCLNR noT.SIrateCustomerneededValidiationVendor reptransfersbillingissue.Sent outan EOD/OnemessageBasicPhonetransfer1st timesmartphoneuser wantslessonsAccepteda PositiveActionAcceptedaddingTMPI still ownaBlackberryKeptPromisefor aFollow up.Indecisive.CustomerneededClarityIrate - ButacceptsPositiveactionComfortableGivecustomerappeciationOOW butcustomerstill wantsa CLNRAccepteda PositiveActionWas toldthat theyshipped aCLNRCustomerkeepstelling youto holdSaid hardreset phoneMVD- Nope!ChangedThem to aVerizonPlanOfferedTMP TocustomerI needhelp withmycomputerCustomerusing FoulLanguageNotfollowinginstructionsDevicehas beenhacked orSpied onStore rep.requestCLNR noT.SIrateCustomerneededValidiationVendor reptransfersbillingissue.Sent outan EOD/OnemessageBasicPhonetransfer1st timesmartphoneuser wantslessonsAccepteda PositiveActionAcceptedaddingTMPI still ownaBlackberryKeptPromisefor aFollow up.Indecisive.CustomerneededClarityIrate - ButacceptsPositiveactionComfortableGivecustomerappeciation

We dont make this stuff up! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. OOW but customer still wants a CLNR
  2. Accepted a Positive Action
  3. Was told that they shipped a CLNR
  4. Customer keeps telling you to hold
  5. Said hard reset phone MVD- Nope!
  6. Changed Them to a Verizon Plan
  7. Offered TMP To customer
  8. I need help with my computer
  9. Customer using Foul Language
  10. Not following instructions
  11. Device has been hacked or Spied on
  12. Store rep. request CLNR no T.S
  13. Irate Customer needed Validiation
  14. Vendor rep transfers billing issue.
  15. Sent out an EOD/ One message
  16. Basic Phone transfer
  17. 1st time smartphone user wants lessons
  18. Accepted a Positive Action
  19. Accepted adding TMP
  20. I still own a Blackberry
  21. Kept Promise for a Follow up.
  22. Indecisive. Customer needed Clarity
  23. Irate - But accepts Positive action
  24. Comfortable Give customer appeciation