SettingupAutopayUpsellBooking abranchappointmentto expandRBC productsswitchclient to e-StatementsCreditCard LimitIncreasehelping anadvisorvia WebexUsing LeadsCentral toexplain O&ODeepening clientrelationships i.e.suggestinganother accountsuch as PDA toC.C. only clientPromote RBCRewards.com/Rewards appAccountRetentionEducateabout newalertssystem andchangesOLBEnrollmentEducateclientsaboutAlertsAcknowledgewait and holdtimesDigitaleducationvia ContentPush ToolFree!SettingupAutopayUpsellBooking abranchappointmentto expandRBC productsswitchclient to e-StatementsCreditCard LimitIncreasehelping anadvisorvia WebexUsing LeadsCentral toexplain O&ODeepening clientrelationships i.e.suggestinganother accountsuch as PDA toC.C. only clientPromote RBCRewards.com/Rewards appAccountRetentionEducateabout newalertssystem andchangesOLBEnrollmentEducateclientsaboutAlertsAcknowledgewait and holdtimesDigitaleducationvia ContentPush ToolFree!

CARDS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Setting up Autopay
  2. Upsell
  3. Booking a branch appointment to expand RBC products
  4. switch client to e-Statements
  5. Credit Card Limit Increase
  6. helping an advisor via Webex
  7. Using Leads Central to explain O&O
  8. Deepening client relationships i.e. suggesting another account such as PDA to C.C. only client
  9. Promote RBC Rewards.com/ Rewards app
  10. Account Retention
  11. Educate about new alerts system and changes
  12. OLB Enrollment
  13. Educate clients about Alerts
  14. Acknowledge wait and hold times
  15. Digital education via Content Push Tool
  16. Free!