Free!Acknowledgewait and holdtimesswitchclient to e-StatementsEducateabout newalertssystem andchangesBooking abranchappointmentto expandRBC productsEducateclientsaboutAlertshelping anadvisorvia WebexDeepening clientrelationships i.e.suggestinganother accountsuch as PDA toC.C. only clientUpsellSettingupAutopayPromote RBCRewards.com/Rewards appAccountRetentionDigitaleducationvia ContentPush ToolOLBEnrollmentUsing LeadsCentral toexplain O&OCreditCard LimitIncreaseFree!Acknowledgewait and holdtimesswitchclient to e-StatementsEducateabout newalertssystem andchangesBooking abranchappointmentto expandRBC productsEducateclientsaboutAlertshelping anadvisorvia WebexDeepening clientrelationships i.e.suggestinganother accountsuch as PDA toC.C. only clientUpsellSettingupAutopayPromote RBCRewards.com/Rewards appAccountRetentionDigitaleducationvia ContentPush ToolOLBEnrollmentUsing LeadsCentral toexplain O&OCreditCard LimitIncrease

CARDS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free!
  2. Acknowledge wait and hold times
  3. switch client to e-Statements
  4. Educate about new alerts system and changes
  5. Booking a branch appointment to expand RBC products
  6. Educate clients about Alerts
  7. helping an advisor via Webex
  8. Deepening client relationships i.e. suggesting another account such as PDA to C.C. only client
  9. Upsell
  10. Setting up Autopay
  11. Promote RBC Rewards.com/ Rewards app
  12. Account Retention
  13. Digital education via Content Push Tool
  14. OLB Enrollment
  15. Using Leads Central to explain O&O
  16. Credit Card Limit Increase