Promote RBCRewards.com/Rewards appOLBEnrollmentUpsellAccountRetentionBooking abranchappointmentto expandRBC productsEducateclientsaboutAlertsFree!SettingupAutopayhelping anadvisorvia WebexEducateabout newalertssystem andchangesUsing LeadsCentral toexplain O&OAcknowledgewait and holdtimesDigitaleducationvia ContentPush ToolDeepening clientrelationships i.e.suggestinganother accountsuch as PDA toC.C. only clientCreditCard LimitIncreaseswitchclient to e-StatementsPromote RBCRewards.com/Rewards appOLBEnrollmentUpsellAccountRetentionBooking abranchappointmentto expandRBC productsEducateclientsaboutAlertsFree!SettingupAutopayhelping anadvisorvia WebexEducateabout newalertssystem andchangesUsing LeadsCentral toexplain O&OAcknowledgewait and holdtimesDigitaleducationvia ContentPush ToolDeepening clientrelationships i.e.suggestinganother accountsuch as PDA toC.C. only clientCreditCard LimitIncreaseswitchclient to e-Statements

CARDS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Promote RBC Rewards.com/ Rewards app
  2. OLB Enrollment
  3. Upsell
  4. Account Retention
  5. Booking a branch appointment to expand RBC products
  6. Educate clients about Alerts
  7. Free!
  8. Setting up Autopay
  9. helping an advisor via Webex
  10. Educate about new alerts system and changes
  11. Using Leads Central to explain O&O
  12. Acknowledge wait and hold times
  13. Digital education via Content Push Tool
  14. Deepening client relationships i.e. suggesting another account such as PDA to C.C. only client
  15. Credit Card Limit Increase
  16. switch client to e-Statements