AccountRetentionEducateabout newalertssystem andchangesUpsellPromote RBCRewards.com/Rewards appOLBEnrollmentAcknowledgewait and holdtimesDigitaleducationvia ContentPush ToolBooking abranchappointmentto expandRBC productsFree!CreditCard LimitIncreaseswitchclient to e-StatementsUsing LeadsCentral toexplain O&OSettingupAutopayEducateclientsaboutAlertshelping anadvisorvia WebexDeepening clientrelationships i.e.suggestinganother accountsuch as PDA toC.C. only clientAccountRetentionEducateabout newalertssystem andchangesUpsellPromote RBCRewards.com/Rewards appOLBEnrollmentAcknowledgewait and holdtimesDigitaleducationvia ContentPush ToolBooking abranchappointmentto expandRBC productsFree!CreditCard LimitIncreaseswitchclient to e-StatementsUsing LeadsCentral toexplain O&OSettingupAutopayEducateclientsaboutAlertshelping anadvisorvia WebexDeepening clientrelationships i.e.suggestinganother accountsuch as PDA toC.C. only client

CARDS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Account Retention
  2. Educate about new alerts system and changes
  3. Upsell
  4. Promote RBC Rewards.com/ Rewards app
  5. OLB Enrollment
  6. Acknowledge wait and hold times
  7. Digital education via Content Push Tool
  8. Booking a branch appointment to expand RBC products
  9. Free!
  10. Credit Card Limit Increase
  11. switch client to e-Statements
  12. Using Leads Central to explain O&O
  13. Setting up Autopay
  14. Educate clients about Alerts
  15. helping an advisor via Webex
  16. Deepening client relationships i.e. suggesting another account such as PDA to C.C. only client