UpsellSettingupAutopayAcknowledgewait and holdtimesDeepening clientrelationships i.e.suggestinganother accountsuch as PDA toC.C. only clientOLBEnrollmentEducateabout newalertssystem andchangesswitchclient to e-StatementsUsing LeadsCentral toexplain O&OCreditCard LimitIncreasePromote RBCRewards.com/Rewards apphelping anadvisorvia WebexFree!Booking abranchappointmentto expandRBC productsDigitaleducationvia ContentPush ToolEducateclientsaboutAlertsAccountRetentionUpsellSettingupAutopayAcknowledgewait and holdtimesDeepening clientrelationships i.e.suggestinganother accountsuch as PDA toC.C. only clientOLBEnrollmentEducateabout newalertssystem andchangesswitchclient to e-StatementsUsing LeadsCentral toexplain O&OCreditCard LimitIncreasePromote RBCRewards.com/Rewards apphelping anadvisorvia WebexFree!Booking abranchappointmentto expandRBC productsDigitaleducationvia ContentPush ToolEducateclientsaboutAlertsAccountRetention

CARDS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Upsell
  2. Setting up Autopay
  3. Acknowledge wait and hold times
  4. Deepening client relationships i.e. suggesting another account such as PDA to C.C. only client
  5. OLB Enrollment
  6. Educate about new alerts system and changes
  7. switch client to e-Statements
  8. Using Leads Central to explain O&O
  9. Credit Card Limit Increase
  10. Promote RBC Rewards.com/ Rewards app
  11. helping an advisor via Webex
  12. Free!
  13. Booking a branch appointment to expand RBC products
  14. Digital education via Content Push Tool
  15. Educate clients about Alerts
  16. Account Retention