Knock onpts doorprior toenteringLet yourLead knowwhat the D inAIDELTstands forActivelylisten toyourpatientEnsure pthascorrectarm bandAsk pt howthey wouldlike to beaddressedManage upa differentdepartmentManageup MD orcoworkerGive ptadurationIdentify othercoworkerdoing goodwith AIDELTLet yourLead knowwhat the E inAIDELTstands forVerifyidentity ofpt by 2identifiersApologizefor anydelays apt hasLet yourLead knowwhat the L inAIDELTstands forMake eyecontactwith yourpatientSMILEIdentifyyourself to apt by nameand roleAsk pt if theyneed anythingto make themmorecomfortableAsk patient ifthere isanythingelse I canexplainExplainreason toAIDELT toyour leadExplainprocedure/examSharepositiveexperiencewith acoworkerUse thephrase"for yoursafety"Thank a ptfor lettingus care forthemAsk pt if theywould likedoor closedfor privacyKnock onpts doorprior toenteringLet yourLead knowwhat the D inAIDELTstands forActivelylisten toyourpatientEnsure pthascorrectarm bandAsk pt howthey wouldlike to beaddressedManage upa differentdepartmentManageup MD orcoworkerGive ptadurationIdentify othercoworkerdoing goodwith AIDELTLet yourLead knowwhat the E inAIDELTstands forVerifyidentity ofpt by 2identifiersApologizefor anydelays apt hasLet yourLead knowwhat the L inAIDELTstands forMake eyecontactwith yourpatientSMILEIdentifyyourself to apt by nameand roleAsk pt if theyneed anythingto make themmorecomfortableAsk patient ifthere isanythingelse I canexplainExplainreason toAIDELT toyour leadExplainprocedure/examSharepositiveexperiencewith acoworkerUse thephrase"for yoursafety"Thank a ptfor lettingus care forthemAsk pt if theywould likedoor closedfor privacy

AIDELT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Knock on pts door prior to entering
  2. Let your Lead know what the D in AIDELT stands for
  3. Actively listen to your patient
  4. Ensure pt has correct arm band
  5. Ask pt how they would like to be addressed
  6. Manage up a different department
  7. Manage up MD or coworker
  8. Give pt a duration
  9. Identify other coworker doing good with AIDELT
  10. Let your Lead know what the E in AIDELT stands for
  11. Verify identity of pt by 2 identifiers
  12. Apologize for any delays a pt has
  13. Let your Lead know what the L in AIDELT stands for
  14. Make eye contact with your patient
  15. SMILE
  16. Identify yourself to a pt by name and role
  17. Ask pt if they need anything to make them more comfortable
  18. Ask patient if there is anything else I can explain
  19. Explain reason to AIDELT to your lead
  20. Explain procedure/exam
  21. Share positive experience with a coworker
  22. Use the phrase "for your safety"
  23. Thank a pt for letting us care for them
  24. Ask pt if they would like door closed for privacy