Ask pt howthey wouldlike to beaddressedThank a ptfor lettingus care forthemKnock onpts doorprior toenteringAsk patient ifthere isanythingelse I canexplainActivelylisten toyourpatientSMILEExplainreason toAIDELT toyour leadLet yourLead knowwhat the L inAIDELTstands forUse thephrase"for yoursafety"Apologizefor anydelays apt hasIdentify othercoworkerdoing goodwith AIDELTIdentifyyourself to apt by nameand roleManage upa differentdepartmentLet yourLead knowwhat the E inAIDELTstands forAsk pt if theyneed anythingto make themmorecomfortableVerifyidentity ofpt by 2identifiersManageup MD orcoworkerAsk pt if theywould likedoor closedfor privacyEnsure pthascorrectarm bandSharepositiveexperiencewith acoworkerExplainprocedure/examGive ptadurationMake eyecontactwith yourpatientLet yourLead knowwhat the D inAIDELTstands forAsk pt howthey wouldlike to beaddressedThank a ptfor lettingus care forthemKnock onpts doorprior toenteringAsk patient ifthere isanythingelse I canexplainActivelylisten toyourpatientSMILEExplainreason toAIDELT toyour leadLet yourLead knowwhat the L inAIDELTstands forUse thephrase"for yoursafety"Apologizefor anydelays apt hasIdentify othercoworkerdoing goodwith AIDELTIdentifyyourself to apt by nameand roleManage upa differentdepartmentLet yourLead knowwhat the E inAIDELTstands forAsk pt if theyneed anythingto make themmorecomfortableVerifyidentity ofpt by 2identifiersManageup MD orcoworkerAsk pt if theywould likedoor closedfor privacyEnsure pthascorrectarm bandSharepositiveexperiencewith acoworkerExplainprocedure/examGive ptadurationMake eyecontactwith yourpatientLet yourLead knowwhat the D inAIDELTstands for

AIDELT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask pt how they would like to be addressed
  2. Thank a pt for letting us care for them
  3. Knock on pts door prior to entering
  4. Ask patient if there is anything else I can explain
  5. Actively listen to your patient
  6. SMILE
  7. Explain reason to AIDELT to your lead
  8. Let your Lead know what the L in AIDELT stands for
  9. Use the phrase "for your safety"
  10. Apologize for any delays a pt has
  11. Identify other coworker doing good with AIDELT
  12. Identify yourself to a pt by name and role
  13. Manage up a different department
  14. Let your Lead know what the E in AIDELT stands for
  15. Ask pt if they need anything to make them more comfortable
  16. Verify identity of pt by 2 identifiers
  17. Manage up MD or coworker
  18. Ask pt if they would like door closed for privacy
  19. Ensure pt has correct arm band
  20. Share positive experience with a coworker
  21. Explain procedure/exam
  22. Give pt a duration
  23. Make eye contact with your patient
  24. Let your Lead know what the D in AIDELT stands for