Explainprocedure/examManage upa differentdepartmentAsk pt if theywould likedoor closedfor privacyAsk pt howthey wouldlike to beaddressedActivelylisten toyourpatientExplainreason toAIDELT toyour leadLet yourLead knowwhat the E inAIDELTstands forLet yourLead knowwhat the L inAIDELTstands forLet yourLead knowwhat the D inAIDELTstands forSharepositiveexperiencewith acoworkerKnock onpts doorprior toenteringIdentify othercoworkerdoing goodwith AIDELTApologizefor anydelays apt hasVerifyidentity ofpt by 2identifiersUse thephrase"for yoursafety"Give ptadurationAsk pt if theyneed anythingto make themmorecomfortableIdentifyyourself to apt by nameand roleSMILEManageup MD orcoworkerMake eyecontactwith yourpatientAsk patient ifthere isanythingelse I canexplainThank a ptfor lettingus care forthemEnsure pthascorrectarm bandExplainprocedure/examManage upa differentdepartmentAsk pt if theywould likedoor closedfor privacyAsk pt howthey wouldlike to beaddressedActivelylisten toyourpatientExplainreason toAIDELT toyour leadLet yourLead knowwhat the E inAIDELTstands forLet yourLead knowwhat the L inAIDELTstands forLet yourLead knowwhat the D inAIDELTstands forSharepositiveexperiencewith acoworkerKnock onpts doorprior toenteringIdentify othercoworkerdoing goodwith AIDELTApologizefor anydelays apt hasVerifyidentity ofpt by 2identifiersUse thephrase"for yoursafety"Give ptadurationAsk pt if theyneed anythingto make themmorecomfortableIdentifyyourself to apt by nameand roleSMILEManageup MD orcoworkerMake eyecontactwith yourpatientAsk patient ifthere isanythingelse I canexplainThank a ptfor lettingus care forthemEnsure pthascorrectarm band

AIDELT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain procedure/exam
  2. Manage up a different department
  3. Ask pt if they would like door closed for privacy
  4. Ask pt how they would like to be addressed
  5. Actively listen to your patient
  6. Explain reason to AIDELT to your lead
  7. Let your Lead know what the E in AIDELT stands for
  8. Let your Lead know what the L in AIDELT stands for
  9. Let your Lead know what the D in AIDELT stands for
  10. Share positive experience with a coworker
  11. Knock on pts door prior to entering
  12. Identify other coworker doing good with AIDELT
  13. Apologize for any delays a pt has
  14. Verify identity of pt by 2 identifiers
  15. Use the phrase "for your safety"
  16. Give pt a duration
  17. Ask pt if they need anything to make them more comfortable
  18. Identify yourself to a pt by name and role
  19. SMILE
  20. Manage up MD or coworker
  21. Make eye contact with your patient
  22. Ask patient if there is anything else I can explain
  23. Thank a pt for letting us care for them
  24. Ensure pt has correct arm band