Delivered5 *ServiceCustomertold youabout theirweekendSaid"I canassist youwith..."Overcamea priceobjectionSaid:"Thankyou forcalling"Set abeachbath aptCompletedscript onall callsUpdated acustomersaddress/phonenumberDefused afrustratedcustomerSaid"I hopeyou have agreat day!"Usedpolitephrases1 aptperhourUsedrebuttalfor liners20 callouts perhourLaughedSaid "Ican helpyou withthat"Made aco-workersdayUsed acheerfulvoiceUsed acheerfulvoiceApologized,showedempathy forthe long holdtimeUsed thecustomersnameCustomersaid youwerehelpfulNo 1leggersWas puton hold byacustomerDelivered5 *ServiceCustomertold youabout theirweekendSaid"I canassist youwith..."Overcamea priceobjectionSaid:"Thankyou forcalling"Set abeachbath aptCompletedscript onall callsUpdated acustomersaddress/phonenumberDefused afrustratedcustomerSaid"I hopeyou have agreat day!"Usedpolitephrases1 aptperhourUsedrebuttalfor liners20 callouts perhourLaughedSaid "Ican helpyou withthat"Made aco-workersdayUsed acheerfulvoiceUsed acheerfulvoiceApologized,showedempathy forthe long holdtimeUsed thecustomersnameCustomersaid youwerehelpfulNo 1leggersWas puton hold byacustomer

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Delivered 5 * Service
  2. Customer told you about their weekend
  3. Said "I can assist you with..."
  4. Overcame a price objection
  5. Said: "Thank you for calling"
  6. Set a beach bath apt
  7. Completed script on all calls
  8. Updated a customers address/phone number
  9. Defused a frustrated customer
  10. Said "I hope you have a great day!"
  11. Used polite phrases
  12. 1 apt per hour
  13. Used rebuttal for liners
  14. 20 call outs per hour
  15. Laughed
  16. Said "I can help you with that"
  17. Made a co-workers day
  18. Used a cheerful voice
  19. Used a cheerful voice
  20. Apologized, showed empathy for the long hold time
  21. Used the customers name
  22. Customer said you were helpful
  23. No 1 leggers
  24. Was put on hold by a customer