Said:"Thankyou forcalling"Used acheerfulvoiceSaid"I hopeyou have agreat day!"Said "Ican helpyou withthat"20 callouts perhourNo 1leggersSet abeachbath aptUsedrebuttalfor linersOvercamea priceobjectionSaid"I canassist youwith..."1 aptperhourUsedpolitephrasesCompletedscript onall callsWas puton hold byacustomerUpdated acustomersaddress/phonenumberDefused afrustratedcustomerLaughedCustomersaid youwerehelpfulDelivered5 *ServiceMade aco-workersdayApologized,showedempathy forthe long holdtimeCustomertold youabout theirweekendUsed acheerfulvoiceUsed thecustomersnameSaid:"Thankyou forcalling"Used acheerfulvoiceSaid"I hopeyou have agreat day!"Said "Ican helpyou withthat"20 callouts perhourNo 1leggersSet abeachbath aptUsedrebuttalfor linersOvercamea priceobjectionSaid"I canassist youwith..."1 aptperhourUsedpolitephrasesCompletedscript onall callsWas puton hold byacustomerUpdated acustomersaddress/phonenumberDefused afrustratedcustomerLaughedCustomersaid youwerehelpfulDelivered5 *ServiceMade aco-workersdayApologized,showedempathy forthe long holdtimeCustomertold youabout theirweekendUsed acheerfulvoiceUsed thecustomersname

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said: "Thank you for calling"
  2. Used a cheerful voice
  3. Said "I hope you have a great day!"
  4. Said "I can help you with that"
  5. 20 call outs per hour
  6. No 1 leggers
  7. Set a beach bath apt
  8. Used rebuttal for liners
  9. Overcame a price objection
  10. Said "I can assist you with..."
  11. 1 apt per hour
  12. Used polite phrases
  13. Completed script on all calls
  14. Was put on hold by a customer
  15. Updated a customers address/phone number
  16. Defused a frustrated customer
  17. Laughed
  18. Customer said you were helpful
  19. Delivered 5 * Service
  20. Made a co-workers day
  21. Apologized, showed empathy for the long hold time
  22. Customer told you about their weekend
  23. Used a cheerful voice
  24. Used the customers name