Customertold youabout theirweekendCompletedscript onall callsWas puton hold byacustomer1 aptperhourApologized,showedempathy forthe long holdtimeOvercamea priceobjectionSaid "Ican helpyou withthat"Set abeachbath apt20 callouts perhourDefused afrustratedcustomerUsed thecustomersnameUsed acheerfulvoiceNo 1leggersUsed acheerfulvoiceUsedrebuttalfor linersSaid:"Thankyou forcalling"UsedpolitephrasesSaid"I canassist youwith..."Updated acustomersaddress/phonenumberSaid"I hopeyou have agreat day!"Customersaid youwerehelpfulDelivered5 *ServiceMade aco-workersdayLaughedCustomertold youabout theirweekendCompletedscript onall callsWas puton hold byacustomer1 aptperhourApologized,showedempathy forthe long holdtimeOvercamea priceobjectionSaid "Ican helpyou withthat"Set abeachbath apt20 callouts perhourDefused afrustratedcustomerUsed thecustomersnameUsed acheerfulvoiceNo 1leggersUsed acheerfulvoiceUsedrebuttalfor linersSaid:"Thankyou forcalling"UsedpolitephrasesSaid"I canassist youwith..."Updated acustomersaddress/phonenumberSaid"I hopeyou have agreat day!"Customersaid youwerehelpfulDelivered5 *ServiceMade aco-workersdayLaughed

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer told you about their weekend
  2. Completed script on all calls
  3. Was put on hold by a customer
  4. 1 apt per hour
  5. Apologized, showed empathy for the long hold time
  6. Overcame a price objection
  7. Said "I can help you with that"
  8. Set a beach bath apt
  9. 20 call outs per hour
  10. Defused a frustrated customer
  11. Used the customers name
  12. Used a cheerful voice
  13. No 1 leggers
  14. Used a cheerful voice
  15. Used rebuttal for liners
  16. Said: "Thank you for calling"
  17. Used polite phrases
  18. Said "I can assist you with..."
  19. Updated a customers address/phone number
  20. Said "I hope you have a great day!"
  21. Customer said you were helpful
  22. Delivered 5 * Service
  23. Made a co-workers day
  24. Laughed