Said "Ican helpyou withthat"Used acheerfulvoiceCustomertold youabout theirweekendUpdated acustomersaddress/phonenumberSaid"I canassist youwith..."UsedpolitephrasesLaughedUsed thecustomersnameCompletedscript onall callsMade aco-workersdayDelivered5 *ServiceSaid:"Thankyou forcalling"Used acheerfulvoiceOvercamea priceobjectionDefused afrustratedcustomerWas puton hold byacustomerUsedrebuttalfor linersSet abeachbath aptSaid"I hopeyou have agreat day!"No 1leggers1 aptperhourCustomersaid youwerehelpfulApologized,showedempathy forthe long holdtime20 callouts perhourSaid "Ican helpyou withthat"Used acheerfulvoiceCustomertold youabout theirweekendUpdated acustomersaddress/phonenumberSaid"I canassist youwith..."UsedpolitephrasesLaughedUsed thecustomersnameCompletedscript onall callsMade aco-workersdayDelivered5 *ServiceSaid:"Thankyou forcalling"Used acheerfulvoiceOvercamea priceobjectionDefused afrustratedcustomerWas puton hold byacustomerUsedrebuttalfor linersSet abeachbath aptSaid"I hopeyou have agreat day!"No 1leggers1 aptperhourCustomersaid youwerehelpfulApologized,showedempathy forthe long holdtime20 callouts perhour

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said "I can help you with that"
  2. Used a cheerful voice
  3. Customer told you about their weekend
  4. Updated a customers address/phone number
  5. Said "I can assist you with..."
  6. Used polite phrases
  7. Laughed
  8. Used the customers name
  9. Completed script on all calls
  10. Made a co-workers day
  11. Delivered 5 * Service
  12. Said: "Thank you for calling"
  13. Used a cheerful voice
  14. Overcame a price objection
  15. Defused a frustrated customer
  16. Was put on hold by a customer
  17. Used rebuttal for liners
  18. Set a beach bath apt
  19. Said "I hope you have a great day!"
  20. No 1 leggers
  21. 1 apt per hour
  22. Customer said you were helpful
  23. Apologized, showed empathy for the long hold time
  24. 20 call outs per hour