Overcame a price objection Said "I hope you have a great day!" Used a cheerful voice Set a beach bath apt Said "I can help you with that" 20 call outs per hour Was put on hold by a customer Defused a frustrated customer Apologized, showed empathy for the long hold time Used rebuttal for liners Used a cheerful voice Used polite phrases Said "I can assist you with..." Completed script on all calls Updated a customers address/phone number Customer told you about their weekend 1 apt per hour Said: "Thank you for calling" Used the customers name No 1 leggers Laughed Made a co- workers day Delivered 5 * Service Customer said you were helpful Overcame a price objection Said "I hope you have a great day!" Used a cheerful voice Set a beach bath apt Said "I can help you with that" 20 call outs per hour Was put on hold by a customer Defused a frustrated customer Apologized, showed empathy for the long hold time Used rebuttal for liners Used a cheerful voice Used polite phrases Said "I can assist you with..." Completed script on all calls Updated a customers address/phone number Customer told you about their weekend 1 apt per hour Said: "Thank you for calling" Used the customers name No 1 leggers Laughed Made a co- workers day Delivered 5 * Service Customer said you were helpful
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Overcame a price objection
Said
"I hope you have a great day!"
Used a cheerful voice
Set a beach bath apt
Said "I can help you with that"
20 call outs per hour
Was put on hold by a customer
Defused a frustrated customer
Apologized, showed empathy for the long hold time
Used rebuttal for liners
Used a cheerful voice
Used polite phrases
Said
"I can assist you with..."
Completed script on all calls
Updated a customers address/phone number
Customer told you about their weekend
1 apt per hour
Said:
"Thank you for calling"
Used the customers name
No 1 leggers
Laughed
Made a co-workers day
Delivered 5 * Service
Customer said you were helpful