Customer told you about their weekend Completed script on all calls Was put on hold by a customer 1 apt per hour Apologized, showed empathy for the long hold time Overcame a price objection Said "I can help you with that" Set a beach bath apt 20 call outs per hour Defused a frustrated customer Used the customers name Used a cheerful voice No 1 leggers Used a cheerful voice Used rebuttal for liners Said: "Thank you for calling" Used polite phrases Said "I can assist you with..." Updated a customers address/phone number Said "I hope you have a great day!" Customer said you were helpful Delivered 5 * Service Made a co- workers day Laughed Customer told you about their weekend Completed script on all calls Was put on hold by a customer 1 apt per hour Apologized, showed empathy for the long hold time Overcame a price objection Said "I can help you with that" Set a beach bath apt 20 call outs per hour Defused a frustrated customer Used the customers name Used a cheerful voice No 1 leggers Used a cheerful voice Used rebuttal for liners Said: "Thank you for calling" Used polite phrases Said "I can assist you with..." Updated a customers address/phone number Said "I hope you have a great day!" Customer said you were helpful Delivered 5 * Service Made a co- workers day Laughed
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customer told you about their weekend
Completed script on all calls
Was put on hold by a customer
1 apt per hour
Apologized, showed empathy for the long hold time
Overcame a price objection
Said "I can help you with that"
Set a beach bath apt
20 call outs per hour
Defused a frustrated customer
Used the customers name
Used a cheerful voice
No 1 leggers
Used a cheerful voice
Used rebuttal for liners
Said:
"Thank you for calling"
Used polite phrases
Said
"I can assist you with..."
Updated a customers address/phone number
Said
"I hope you have a great day!"
Customer said you were helpful
Delivered 5 * Service
Made a co-workers day
Laughed