Completedscript onall callsUsed acheerfulvoiceUsed acheerfulvoiceUsedpolitephrasesDelivered5 *Service20 callouts perhourLaughedUpdated acustomersaddress/phonenumberOvercamea priceobjectionMade aco-workersdaySaid"I hopeyou have agreat day!"Customertold youabout theirweekendApologized,showedempathy forthe long holdtimeDefused afrustratedcustomerSaid "Ican helpyou withthat"Used thecustomersnameSet abeachbath aptSaid:"Thankyou forcalling"Usedrebuttalfor linersCustomersaid youwerehelpfulWas puton hold byacustomer1 aptperhourNo 1leggersSaid"I canassist youwith..."Completedscript onall callsUsed acheerfulvoiceUsed acheerfulvoiceUsedpolitephrasesDelivered5 *Service20 callouts perhourLaughedUpdated acustomersaddress/phonenumberOvercamea priceobjectionMade aco-workersdaySaid"I hopeyou have agreat day!"Customertold youabout theirweekendApologized,showedempathy forthe long holdtimeDefused afrustratedcustomerSaid "Ican helpyou withthat"Used thecustomersnameSet abeachbath aptSaid:"Thankyou forcalling"Usedrebuttalfor linersCustomersaid youwerehelpfulWas puton hold byacustomer1 aptperhourNo 1leggersSaid"I canassist youwith..."

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed script on all calls
  2. Used a cheerful voice
  3. Used a cheerful voice
  4. Used polite phrases
  5. Delivered 5 * Service
  6. 20 call outs per hour
  7. Laughed
  8. Updated a customers address/phone number
  9. Overcame a price objection
  10. Made a co-workers day
  11. Said "I hope you have a great day!"
  12. Customer told you about their weekend
  13. Apologized, showed empathy for the long hold time
  14. Defused a frustrated customer
  15. Said "I can help you with that"
  16. Used the customers name
  17. Set a beach bath apt
  18. Said: "Thank you for calling"
  19. Used rebuttal for liners
  20. Customer said you were helpful
  21. Was put on hold by a customer
  22. 1 apt per hour
  23. No 1 leggers
  24. Said "I can assist you with..."