Overcamea priceobjectionSaid"I hopeyou have agreat day!"Used acheerfulvoiceSet abeachbath aptSaid "Ican helpyou withthat"20 callouts perhourWas puton hold byacustomerDefused afrustratedcustomerApologized,showedempathy forthe long holdtimeUsedrebuttalfor linersUsed acheerfulvoiceUsedpolitephrasesSaid"I canassist youwith..."Completedscript onall callsUpdated acustomersaddress/phonenumberCustomertold youabout theirweekend1 aptperhourSaid:"Thankyou forcalling"Used thecustomersnameNo 1leggersLaughedMade aco-workersdayDelivered5 *ServiceCustomersaid youwerehelpfulOvercamea priceobjectionSaid"I hopeyou have agreat day!"Used acheerfulvoiceSet abeachbath aptSaid "Ican helpyou withthat"20 callouts perhourWas puton hold byacustomerDefused afrustratedcustomerApologized,showedempathy forthe long holdtimeUsedrebuttalfor linersUsed acheerfulvoiceUsedpolitephrasesSaid"I canassist youwith..."Completedscript onall callsUpdated acustomersaddress/phonenumberCustomertold youabout theirweekend1 aptperhourSaid:"Thankyou forcalling"Used thecustomersnameNo 1leggersLaughedMade aco-workersdayDelivered5 *ServiceCustomersaid youwerehelpful

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Overcame a price objection
  2. Said "I hope you have a great day!"
  3. Used a cheerful voice
  4. Set a beach bath apt
  5. Said "I can help you with that"
  6. 20 call outs per hour
  7. Was put on hold by a customer
  8. Defused a frustrated customer
  9. Apologized, showed empathy for the long hold time
  10. Used rebuttal for liners
  11. Used a cheerful voice
  12. Used polite phrases
  13. Said "I can assist you with..."
  14. Completed script on all calls
  15. Updated a customers address/phone number
  16. Customer told you about their weekend
  17. 1 apt per hour
  18. Said: "Thank you for calling"
  19. Used the customers name
  20. No 1 leggers
  21. Laughed
  22. Made a co-workers day
  23. Delivered 5 * Service
  24. Customer said you were helpful