Used acheerfulvoiceUsedrebuttalfor linersLaughed1 aptperhourUsedpolitephrasesSaid"I hopeyou have agreat day!"Delivered5 *ServiceSaid:"Thankyou forcalling"Said"I canassist youwith..."Made aco-workersdaySaid "Ican helpyou withthat"Was puton hold byacustomerUsed acheerfulvoiceOvercamea priceobjectionDefused afrustratedcustomerNo 1leggers20 callouts perhourCustomersaid youwerehelpfulSet abeachbath aptCustomertold youabout theirweekendCompletedscript onall callsUpdated acustomersaddress/phonenumberApologized,showedempathy forthe long holdtimeUsed thecustomersnameUsed acheerfulvoiceUsedrebuttalfor linersLaughed1 aptperhourUsedpolitephrasesSaid"I hopeyou have agreat day!"Delivered5 *ServiceSaid:"Thankyou forcalling"Said"I canassist youwith..."Made aco-workersdaySaid "Ican helpyou withthat"Was puton hold byacustomerUsed acheerfulvoiceOvercamea priceobjectionDefused afrustratedcustomerNo 1leggers20 callouts perhourCustomersaid youwerehelpfulSet abeachbath aptCustomertold youabout theirweekendCompletedscript onall callsUpdated acustomersaddress/phonenumberApologized,showedempathy forthe long holdtimeUsed thecustomersname

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used a cheerful voice
  2. Used rebuttal for liners
  3. Laughed
  4. 1 apt per hour
  5. Used polite phrases
  6. Said "I hope you have a great day!"
  7. Delivered 5 * Service
  8. Said: "Thank you for calling"
  9. Said "I can assist you with..."
  10. Made a co-workers day
  11. Said "I can help you with that"
  12. Was put on hold by a customer
  13. Used a cheerful voice
  14. Overcame a price objection
  15. Defused a frustrated customer
  16. No 1 leggers
  17. 20 call outs per hour
  18. Customer said you were helpful
  19. Set a beach bath apt
  20. Customer told you about their weekend
  21. Completed script on all calls
  22. Updated a customers address/phone number
  23. Apologized, showed empathy for the long hold time
  24. Used the customers name