LaughedSaid"I hopeyou have agreat day!"Used acheerfulvoiceSaid:"Thankyou forcalling"Was puton hold byacustomerSet abeachbath aptOvercamea priceobjectionUsed acheerfulvoiceUsedpolitephrasesUsedrebuttalfor liners20 callouts perhourCustomertold youabout theirweekendDelivered5 *ServiceMade aco-workersdayUsed thecustomersname1 aptperhourDefused afrustratedcustomerCompletedscript onall callsCustomersaid youwerehelpfulApologized,showedempathy forthe long holdtimeSaid"I canassist youwith..."Updated acustomersaddress/phonenumberNo 1leggersSaid "Ican helpyou withthat"LaughedSaid"I hopeyou have agreat day!"Used acheerfulvoiceSaid:"Thankyou forcalling"Was puton hold byacustomerSet abeachbath aptOvercamea priceobjectionUsed acheerfulvoiceUsedpolitephrasesUsedrebuttalfor liners20 callouts perhourCustomertold youabout theirweekendDelivered5 *ServiceMade aco-workersdayUsed thecustomersname1 aptperhourDefused afrustratedcustomerCompletedscript onall callsCustomersaid youwerehelpfulApologized,showedempathy forthe long holdtimeSaid"I canassist youwith..."Updated acustomersaddress/phonenumberNo 1leggersSaid "Ican helpyou withthat"

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Laughed
  2. Said "I hope you have a great day!"
  3. Used a cheerful voice
  4. Said: "Thank you for calling"
  5. Was put on hold by a customer
  6. Set a beach bath apt
  7. Overcame a price objection
  8. Used a cheerful voice
  9. Used polite phrases
  10. Used rebuttal for liners
  11. 20 call outs per hour
  12. Customer told you about their weekend
  13. Delivered 5 * Service
  14. Made a co-workers day
  15. Used the customers name
  16. 1 apt per hour
  17. Defused a frustrated customer
  18. Completed script on all calls
  19. Customer said you were helpful
  20. Apologized, showed empathy for the long hold time
  21. Said "I can assist you with..."
  22. Updated a customers address/phone number
  23. No 1 leggers
  24. Said "I can help you with that"