LaughedUsed acheerfulvoiceUsed thecustomersnameCompletedscript onall callsSaid "Ican helpyou withthat"Set abeachbath aptDelivered5 *ServiceCustomersaid youwerehelpfulUsedpolitephrases20 callouts perhourMade aco-workersdayCustomertold youabout theirweekendApologized,showedempathy forthe long holdtime1 aptperhourOvercamea priceobjectionSaid"I hopeyou have agreat day!"No 1leggersDefused afrustratedcustomerUsedrebuttalfor linersSaid:"Thankyou forcalling"Used acheerfulvoiceWas puton hold byacustomerUpdated acustomersaddress/phonenumberSaid"I canassist youwith..."LaughedUsed acheerfulvoiceUsed thecustomersnameCompletedscript onall callsSaid "Ican helpyou withthat"Set abeachbath aptDelivered5 *ServiceCustomersaid youwerehelpfulUsedpolitephrases20 callouts perhourMade aco-workersdayCustomertold youabout theirweekendApologized,showedempathy forthe long holdtime1 aptperhourOvercamea priceobjectionSaid"I hopeyou have agreat day!"No 1leggersDefused afrustratedcustomerUsedrebuttalfor linersSaid:"Thankyou forcalling"Used acheerfulvoiceWas puton hold byacustomerUpdated acustomersaddress/phonenumberSaid"I canassist youwith..."

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Laughed
  2. Used a cheerful voice
  3. Used the customers name
  4. Completed script on all calls
  5. Said "I can help you with that"
  6. Set a beach bath apt
  7. Delivered 5 * Service
  8. Customer said you were helpful
  9. Used polite phrases
  10. 20 call outs per hour
  11. Made a co-workers day
  12. Customer told you about their weekend
  13. Apologized, showed empathy for the long hold time
  14. 1 apt per hour
  15. Overcame a price objection
  16. Said "I hope you have a great day!"
  17. No 1 leggers
  18. Defused a frustrated customer
  19. Used rebuttal for liners
  20. Said: "Thank you for calling"
  21. Used a cheerful voice
  22. Was put on hold by a customer
  23. Updated a customers address/phone number
  24. Said "I can assist you with..."