Said"I canassist youwith..."Was puton hold byacustomerUsed acheerfulvoiceNo 1leggersSaid "Ican helpyou withthat"Used acheerfulvoice20 callouts perhourCustomertold youabout theirweekendSaid:"Thankyou forcalling"LaughedUpdated acustomersaddress/phonenumberCompletedscript onall callsSet abeachbath aptDelivered5 *ServiceUsedrebuttalfor linersDefused afrustratedcustomerUsed thecustomersnameCustomersaid youwerehelpful1 aptperhourApologized,showedempathy forthe long holdtimeUsedpolitephrasesMade aco-workersdaySaid"I hopeyou have agreat day!"Overcamea priceobjectionSaid"I canassist youwith..."Was puton hold byacustomerUsed acheerfulvoiceNo 1leggersSaid "Ican helpyou withthat"Used acheerfulvoice20 callouts perhourCustomertold youabout theirweekendSaid:"Thankyou forcalling"LaughedUpdated acustomersaddress/phonenumberCompletedscript onall callsSet abeachbath aptDelivered5 *ServiceUsedrebuttalfor linersDefused afrustratedcustomerUsed thecustomersnameCustomersaid youwerehelpful1 aptperhourApologized,showedempathy forthe long holdtimeUsedpolitephrasesMade aco-workersdaySaid"I hopeyou have agreat day!"Overcamea priceobjection

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said "I can assist you with..."
  2. Was put on hold by a customer
  3. Used a cheerful voice
  4. No 1 leggers
  5. Said "I can help you with that"
  6. Used a cheerful voice
  7. 20 call outs per hour
  8. Customer told you about their weekend
  9. Said: "Thank you for calling"
  10. Laughed
  11. Updated a customers address/phone number
  12. Completed script on all calls
  13. Set a beach bath apt
  14. Delivered 5 * Service
  15. Used rebuttal for liners
  16. Defused a frustrated customer
  17. Used the customers name
  18. Customer said you were helpful
  19. 1 apt per hour
  20. Apologized, showed empathy for the long hold time
  21. Used polite phrases
  22. Made a co-workers day
  23. Said "I hope you have a great day!"
  24. Overcame a price objection