Used thecustomersnameLaughedNo 1leggersDelivered5 *ServiceUsedpolitephrasesSet abeachbath aptOvercamea priceobjectionUsed acheerfulvoiceCustomersaid youwerehelpfulSaid"I hopeyou have agreat day!"Customertold youabout theirweekendUpdated acustomersaddress/phonenumberMade aco-workersdayUsed acheerfulvoice20 callouts perhourApologized,showedempathy forthe long holdtimeSaid "Ican helpyou withthat"Usedrebuttalfor linersCompletedscript onall callsDefused afrustratedcustomer1 aptperhourWas puton hold byacustomerSaid:"Thankyou forcalling"Said"I canassist youwith..."Used thecustomersnameLaughedNo 1leggersDelivered5 *ServiceUsedpolitephrasesSet abeachbath aptOvercamea priceobjectionUsed acheerfulvoiceCustomersaid youwerehelpfulSaid"I hopeyou have agreat day!"Customertold youabout theirweekendUpdated acustomersaddress/phonenumberMade aco-workersdayUsed acheerfulvoice20 callouts perhourApologized,showedempathy forthe long holdtimeSaid "Ican helpyou withthat"Usedrebuttalfor linersCompletedscript onall callsDefused afrustratedcustomer1 aptperhourWas puton hold byacustomerSaid:"Thankyou forcalling"Said"I canassist youwith..."

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used the customers name
  2. Laughed
  3. No 1 leggers
  4. Delivered 5 * Service
  5. Used polite phrases
  6. Set a beach bath apt
  7. Overcame a price objection
  8. Used a cheerful voice
  9. Customer said you were helpful
  10. Said "I hope you have a great day!"
  11. Customer told you about their weekend
  12. Updated a customers address/phone number
  13. Made a co-workers day
  14. Used a cheerful voice
  15. 20 call outs per hour
  16. Apologized, showed empathy for the long hold time
  17. Said "I can help you with that"
  18. Used rebuttal for liners
  19. Completed script on all calls
  20. Defused a frustrated customer
  21. 1 apt per hour
  22. Was put on hold by a customer
  23. Said: "Thank you for calling"
  24. Said "I can assist you with..."