Said:"Thankyou forcalling"1 aptperhourSet abeachbath aptUsed acheerfulvoiceUsedrebuttalfor linersUsed thecustomersnameMade aco-workersdayCustomersaid youwerehelpfulNo 1leggersApologized,showedempathy forthe long holdtimeDefused afrustratedcustomer20 callouts perhourUpdated acustomersaddress/phonenumberSaid "Ican helpyou withthat"Said"I canassist youwith..."Completedscript onall callsUsed acheerfulvoiceWas puton hold byacustomerCustomertold youabout theirweekendOvercamea priceobjectionLaughedDelivered5 *ServiceUsedpolitephrasesSaid"I hopeyou have agreat day!"Said:"Thankyou forcalling"1 aptperhourSet abeachbath aptUsed acheerfulvoiceUsedrebuttalfor linersUsed thecustomersnameMade aco-workersdayCustomersaid youwerehelpfulNo 1leggersApologized,showedempathy forthe long holdtimeDefused afrustratedcustomer20 callouts perhourUpdated acustomersaddress/phonenumberSaid "Ican helpyou withthat"Said"I canassist youwith..."Completedscript onall callsUsed acheerfulvoiceWas puton hold byacustomerCustomertold youabout theirweekendOvercamea priceobjectionLaughedDelivered5 *ServiceUsedpolitephrasesSaid"I hopeyou have agreat day!"

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said: "Thank you for calling"
  2. 1 apt per hour
  3. Set a beach bath apt
  4. Used a cheerful voice
  5. Used rebuttal for liners
  6. Used the customers name
  7. Made a co-workers day
  8. Customer said you were helpful
  9. No 1 leggers
  10. Apologized, showed empathy for the long hold time
  11. Defused a frustrated customer
  12. 20 call outs per hour
  13. Updated a customers address/phone number
  14. Said "I can help you with that"
  15. Said "I can assist you with..."
  16. Completed script on all calls
  17. Used a cheerful voice
  18. Was put on hold by a customer
  19. Customer told you about their weekend
  20. Overcame a price objection
  21. Laughed
  22. Delivered 5 * Service
  23. Used polite phrases
  24. Said "I hope you have a great day!"