De-escalatea CallSayPlease &ThankYouAsk HowTheir Dayis GoingShare aPhoto ofYour OfficeSpaceSoldHDPPEducateon SelfHelp ToolsShareSomethingYou'reGrateful ForCheckyourAmplifiUseEmpathyStatementsPersonalizetheConversationAskDiscoveryQuestionsLearnSomethingNew About ATeamMemeberHelp AStoreAssociateRecaptheCallShare aJoke inTeamChatOffertheSurveyAnswer AQuestionin TeamsTell ajoke onthe callAssuredHelpAsk AboutTheirProjectShare aPersonalGoalDiscoverSomething inCommonwithCustomerOfferSolutionBoosterUsedCustomerName 3xDe-escalatea CallSayPlease &ThankYouAsk HowTheir Dayis GoingShare aPhoto ofYour OfficeSpaceSoldHDPPEducateon SelfHelp ToolsShareSomethingYou'reGrateful ForCheckyourAmplifiUseEmpathyStatementsPersonalizetheConversationAskDiscoveryQuestionsLearnSomethingNew About ATeamMemeberHelp AStoreAssociateRecaptheCallShare aJoke inTeamChatOffertheSurveyAnswer AQuestionin TeamsTell ajoke onthe callAssuredHelpAsk AboutTheirProjectShare aPersonalGoalDiscoverSomething inCommonwithCustomerOfferSolutionBoosterUsedCustomerName 3x

Likelihood to Get a Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalate a Call
  2. Say Please & Thank You
  3. Ask How Their Day is Going
  4. Share a Photo of Your Office Space
  5. Sold HDPP
  6. Educate on Self Help Tools
  7. Share Something You're Grateful For
  8. Check your Amplifi
  9. Use Empathy Statements
  10. Personalize the Conversation
  11. Ask Discovery Questions
  12. Learn Something New About A Team Memeber
  13. Help A Store Associate
  14. Recap the Call
  15. Share a Joke in Team Chat
  16. Offer the Survey
  17. Answer A Question in Teams
  18. Tell a joke on the call
  19. Assured Help
  20. Ask About Their Project
  21. Share a Personal Goal
  22. Discover Something in Common with Customer
  23. Offer Solution Booster
  24. Used Customer Name 3x