DiscussNBA on5 callsSave acancelUse"recommend"whilepositioning aresolution on 5callsComplimenta customerabout theiraccount on 5callsOfferHomeinternetCompliment5 teammates10OffersAttachP360 onan deviceorder5 Callsunder 10minutesMakeyourcustomerlaughSend10PGSSell anaccessoryUsecustomer'sname on10 CallsSay"Magentaversary"to a customerwhen talkingabout their tenureRecognizecustomereffort on10 callsOffer 5xSYNC UPTRACKER5MagentaMaxOffersMIAAL5experiencecheck in'sOfferaccessorieson 5 callsComplete10 verbalvisualauditsAALComplete20 callsShowupfrontEmpathy /ownershipon 10 callsDiscussNBA on5 callsSave acancelUse"recommend"whilepositioning aresolution on 5callsComplimenta customerabout theiraccount on 5callsOfferHomeinternetCompliment5 teammates10OffersAttachP360 onan deviceorder5 Callsunder 10minutesMakeyourcustomerlaughSend10PGSSell anaccessoryUsecustomer'sname on10 CallsSay"Magentaversary"to a customerwhen talkingabout their tenureRecognizecustomereffort on10 callsOffer 5xSYNC UPTRACKER5MagentaMaxOffersMIAAL5experiencecheck in'sOfferaccessorieson 5 callsComplete10 verbalvisualauditsAALComplete20 callsShowupfrontEmpathy /ownershipon 10 calls

TMO Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Discuss NBA on 5 calls
  2. Save a cancel
  3. Use "recommend" while positioning a resolution on 5 calls
  4. Compliment a customer about their account on 5 calls
  5. Offer Home internet
  6. Compliment 5 team mates
  7. 10 Offers
  8. Attach P360 on an device order
  9. 5 Calls under 10 minutes
  10. Make your customer laugh
  11. Send 10 PGS
  12. Sell an accessory
  13. Use customer's name on 10 Calls
  14. Say "Magentaversary" to a customer when talking about their tenure
  15. Recognize customer effort on 10 calls
  16. Offer 5x SYNC UP TRACKER
  17. 5 Magenta Max Offers
  18. MI AAL
  19. 5 experience check in's
  20. Offer accessories on 5 calls
  21. Complete 10 verbal visual audits
  22. AAL
  23. Complete 20 calls
  24. Show upfront Empathy / ownership on 10 calls