Complete20 calls5 Callsunder 10minutesAALComplimenta customerabout theiraccount on 5calls5MagentaMaxOffersSave acancelUsecustomer'sname on10 Calls10OffersCompliment5 teammatesOffer 5xSYNC UPTRACKEROfferaccessorieson 5 callsMIAALOfferHomeinternetComplete10 verbalvisualauditsSay"Magentaversary"to a customerwhen talkingabout their tenureShowupfrontEmpathy /ownershipon 10 callsDiscussNBA on5 calls5experiencecheck in'sUse"recommend"whilepositioning aresolution on 5callsAttachP360 onan deviceorderSend10PGSSell anaccessoryMakeyourcustomerlaughRecognizecustomereffort on10 callsComplete20 calls5 Callsunder 10minutesAALComplimenta customerabout theiraccount on 5calls5MagentaMaxOffersSave acancelUsecustomer'sname on10 Calls10OffersCompliment5 teammatesOffer 5xSYNC UPTRACKEROfferaccessorieson 5 callsMIAALOfferHomeinternetComplete10 verbalvisualauditsSay"Magentaversary"to a customerwhen talkingabout their tenureShowupfrontEmpathy /ownershipon 10 callsDiscussNBA on5 calls5experiencecheck in'sUse"recommend"whilepositioning aresolution on 5callsAttachP360 onan deviceorderSend10PGSSell anaccessoryMakeyourcustomerlaughRecognizecustomereffort on10 calls

TMO Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete 20 calls
  2. 5 Calls under 10 minutes
  3. AAL
  4. Compliment a customer about their account on 5 calls
  5. 5 Magenta Max Offers
  6. Save a cancel
  7. Use customer's name on 10 Calls
  8. 10 Offers
  9. Compliment 5 team mates
  10. Offer 5x SYNC UP TRACKER
  11. Offer accessories on 5 calls
  12. MI AAL
  13. Offer Home internet
  14. Complete 10 verbal visual audits
  15. Say "Magentaversary" to a customer when talking about their tenure
  16. Show upfront Empathy / ownership on 10 calls
  17. Discuss NBA on 5 calls
  18. 5 experience check in's
  19. Use "recommend" while positioning a resolution on 5 calls
  20. Attach P360 on an device order
  21. Send 10 PGS
  22. Sell an accessory
  23. Make your customer laugh
  24. Recognize customer effort on 10 calls