Makeyourcustomerlaugh5 Callsunder 10minutesMIAAL10OffersShowupfrontEmpathy /ownershipon 10 callsSell anaccessorySend10PGSRecognizecustomereffort on10 callsAttachP360 onan deviceorderDiscussNBA on5 callsAALSave acancelOffer 5xSYNC UPTRACKEROfferaccessorieson 5 callsSay"Magentaversary"to a customerwhen talkingabout their tenure5experiencecheck in'sComplete10 verbalvisualauditsUsecustomer'sname on10 CallsOfferHomeinternetComplimenta customerabout theiraccount on 5callsCompliment5 teammatesComplete20 callsUse"recommend"whilepositioning aresolution on 5calls5MagentaMaxOffersMakeyourcustomerlaugh5 Callsunder 10minutesMIAAL10OffersShowupfrontEmpathy /ownershipon 10 callsSell anaccessorySend10PGSRecognizecustomereffort on10 callsAttachP360 onan deviceorderDiscussNBA on5 callsAALSave acancelOffer 5xSYNC UPTRACKEROfferaccessorieson 5 callsSay"Magentaversary"to a customerwhen talkingabout their tenure5experiencecheck in'sComplete10 verbalvisualauditsUsecustomer'sname on10 CallsOfferHomeinternetComplimenta customerabout theiraccount on 5callsCompliment5 teammatesComplete20 callsUse"recommend"whilepositioning aresolution on 5calls5MagentaMaxOffers

TMO Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make your customer laugh
  2. 5 Calls under 10 minutes
  3. MI AAL
  4. 10 Offers
  5. Show upfront Empathy / ownership on 10 calls
  6. Sell an accessory
  7. Send 10 PGS
  8. Recognize customer effort on 10 calls
  9. Attach P360 on an device order
  10. Discuss NBA on 5 calls
  11. AAL
  12. Save a cancel
  13. Offer 5x SYNC UP TRACKER
  14. Offer accessories on 5 calls
  15. Say "Magentaversary" to a customer when talking about their tenure
  16. 5 experience check in's
  17. Complete 10 verbal visual audits
  18. Use customer's name on 10 Calls
  19. Offer Home internet
  20. Compliment a customer about their account on 5 calls
  21. Compliment 5 team mates
  22. Complete 20 calls
  23. Use "recommend" while positioning a resolution on 5 calls
  24. 5 Magenta Max Offers