Recognizecustomereffort on10 callsUsecustomer'sname on10 CallsSay"Magentaversary"to a customerwhen talkingabout their tenureComplete20 calls5 Callsunder 10minutesComplete10 verbalvisualauditsMIAALComplimenta customerabout theiraccount on 5callsCompliment5 teammatesDiscussNBA on5 callsAAL10OffersMakeyourcustomerlaughSend10PGSSave acancelOfferaccessorieson 5 callsOffer 5xSYNC UPTRACKERShowupfrontEmpathy /ownershipon 10 calls5MagentaMaxOffersSell anaccessoryUse"recommend"whilepositioning aresolution on 5calls5experiencecheck in'sOfferHomeinternetAttachP360 onan deviceorderRecognizecustomereffort on10 callsUsecustomer'sname on10 CallsSay"Magentaversary"to a customerwhen talkingabout their tenureComplete20 calls5 Callsunder 10minutesComplete10 verbalvisualauditsMIAALComplimenta customerabout theiraccount on 5callsCompliment5 teammatesDiscussNBA on5 callsAAL10OffersMakeyourcustomerlaughSend10PGSSave acancelOfferaccessorieson 5 callsOffer 5xSYNC UPTRACKERShowupfrontEmpathy /ownershipon 10 calls5MagentaMaxOffersSell anaccessoryUse"recommend"whilepositioning aresolution on 5calls5experiencecheck in'sOfferHomeinternetAttachP360 onan deviceorder

TMO Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recognize customer effort on 10 calls
  2. Use customer's name on 10 Calls
  3. Say "Magentaversary" to a customer when talking about their tenure
  4. Complete 20 calls
  5. 5 Calls under 10 minutes
  6. Complete 10 verbal visual audits
  7. MI AAL
  8. Compliment a customer about their account on 5 calls
  9. Compliment 5 team mates
  10. Discuss NBA on 5 calls
  11. AAL
  12. 10 Offers
  13. Make your customer laugh
  14. Send 10 PGS
  15. Save a cancel
  16. Offer accessories on 5 calls
  17. Offer 5x SYNC UP TRACKER
  18. Show upfront Empathy / ownership on 10 calls
  19. 5 Magenta Max Offers
  20. Sell an accessory
  21. Use "recommend" while positioning a resolution on 5 calls
  22. 5 experience check in's
  23. Offer Home internet
  24. Attach P360 on an device order