MakeyourcustomerlaughOfferHomeinternetUse"recommend"whilepositioning aresolution on 5callsAALRecognizecustomereffort on10 calls5experiencecheck in'sSave acancel5 Callsunder 10minutesSell anaccessoryComplete10 verbalvisualauditsMIAALUsecustomer'sname on10 CallsShowupfrontEmpathy /ownershipon 10 callsDiscussNBA on5 callsOffer 5xSYNC UPTRACKERSend10PGS10OffersCompliment5 teammatesAttachP360 onan deviceorderComplimenta customerabout theiraccount on 5calls5MagentaMaxOffersOfferaccessorieson 5 callsSay"Magentaversary"to a customerwhen talkingabout their tenureComplete20 callsMakeyourcustomerlaughOfferHomeinternetUse"recommend"whilepositioning aresolution on 5callsAALRecognizecustomereffort on10 calls5experiencecheck in'sSave acancel5 Callsunder 10minutesSell anaccessoryComplete10 verbalvisualauditsMIAALUsecustomer'sname on10 CallsShowupfrontEmpathy /ownershipon 10 callsDiscussNBA on5 callsOffer 5xSYNC UPTRACKERSend10PGS10OffersCompliment5 teammatesAttachP360 onan deviceorderComplimenta customerabout theiraccount on 5calls5MagentaMaxOffersOfferaccessorieson 5 callsSay"Magentaversary"to a customerwhen talkingabout their tenureComplete20 calls

TMO Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make your customer laugh
  2. Offer Home internet
  3. Use "recommend" while positioning a resolution on 5 calls
  4. AAL
  5. Recognize customer effort on 10 calls
  6. 5 experience check in's
  7. Save a cancel
  8. 5 Calls under 10 minutes
  9. Sell an accessory
  10. Complete 10 verbal visual audits
  11. MI AAL
  12. Use customer's name on 10 Calls
  13. Show upfront Empathy / ownership on 10 calls
  14. Discuss NBA on 5 calls
  15. Offer 5x SYNC UP TRACKER
  16. Send 10 PGS
  17. 10 Offers
  18. Compliment 5 team mates
  19. Attach P360 on an device order
  20. Compliment a customer about their account on 5 calls
  21. 5 Magenta Max Offers
  22. Offer accessories on 5 calls
  23. Say "Magentaversary" to a customer when talking about their tenure
  24. Complete 20 calls