OfferHomeinternetSay"Magentaversary"to a customerwhen talkingabout their tenure10OffersMIAALDiscussNBA on5 callsOffer 5xSYNC UPTRACKERComplete10 verbalvisualaudits5experiencecheck in'sUsecustomer'sname on10 CallsCompliment5 teammatesComplete20 callsOfferaccessorieson 5 calls5MagentaMaxOffersRecognizecustomereffort on10 callsSave acancelAALUse"recommend"whilepositioning aresolution on 5callsAttachP360 onan deviceorderShowupfrontEmpathy /ownershipon 10 calls5 Callsunder 10minutesComplimenta customerabout theiraccount on 5callsMakeyourcustomerlaughSend10PGSSell anaccessoryOfferHomeinternetSay"Magentaversary"to a customerwhen talkingabout their tenure10OffersMIAALDiscussNBA on5 callsOffer 5xSYNC UPTRACKERComplete10 verbalvisualaudits5experiencecheck in'sUsecustomer'sname on10 CallsCompliment5 teammatesComplete20 callsOfferaccessorieson 5 calls5MagentaMaxOffersRecognizecustomereffort on10 callsSave acancelAALUse"recommend"whilepositioning aresolution on 5callsAttachP360 onan deviceorderShowupfrontEmpathy /ownershipon 10 calls5 Callsunder 10minutesComplimenta customerabout theiraccount on 5callsMakeyourcustomerlaughSend10PGSSell anaccessory

TMO Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Offer Home internet
  2. Say "Magentaversary" to a customer when talking about their tenure
  3. 10 Offers
  4. MI AAL
  5. Discuss NBA on 5 calls
  6. Offer 5x SYNC UP TRACKER
  7. Complete 10 verbal visual audits
  8. 5 experience check in's
  9. Use customer's name on 10 Calls
  10. Compliment 5 team mates
  11. Complete 20 calls
  12. Offer accessories on 5 calls
  13. 5 Magenta Max Offers
  14. Recognize customer effort on 10 calls
  15. Save a cancel
  16. AAL
  17. Use "recommend" while positioning a resolution on 5 calls
  18. Attach P360 on an device order
  19. Show upfront Empathy / ownership on 10 calls
  20. 5 Calls under 10 minutes
  21. Compliment a customer about their account on 5 calls
  22. Make your customer laugh
  23. Send 10 PGS
  24. Sell an accessory