5experiencecheck in'sComplimenta customerabout theiraccount on 5callsRecognizecustomereffort on10 callsAttachP360 onan deviceorderOfferHomeinternet10OffersSell anaccessoryOfferaccessorieson 5 calls5 Callsunder 10minutesMakeyourcustomerlaughSend10PGSShowupfrontEmpathy /ownershipon 10 callsComplete10 verbalvisualauditsMIAALCompliment5 teammatesUse"recommend"whilepositioning aresolution on 5callsAALSay"Magentaversary"to a customerwhen talkingabout their tenureOffer 5xSYNC UPTRACKERComplete20 callsSave acancel5MagentaMaxOffersDiscussNBA on5 callsUsecustomer'sname on10 Calls5experiencecheck in'sComplimenta customerabout theiraccount on 5callsRecognizecustomereffort on10 callsAttachP360 onan deviceorderOfferHomeinternet10OffersSell anaccessoryOfferaccessorieson 5 calls5 Callsunder 10minutesMakeyourcustomerlaughSend10PGSShowupfrontEmpathy /ownershipon 10 callsComplete10 verbalvisualauditsMIAALCompliment5 teammatesUse"recommend"whilepositioning aresolution on 5callsAALSay"Magentaversary"to a customerwhen talkingabout their tenureOffer 5xSYNC UPTRACKERComplete20 callsSave acancel5MagentaMaxOffersDiscussNBA on5 callsUsecustomer'sname on10 Calls

TMO Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5 experience check in's
  2. Compliment a customer about their account on 5 calls
  3. Recognize customer effort on 10 calls
  4. Attach P360 on an device order
  5. Offer Home internet
  6. 10 Offers
  7. Sell an accessory
  8. Offer accessories on 5 calls
  9. 5 Calls under 10 minutes
  10. Make your customer laugh
  11. Send 10 PGS
  12. Show upfront Empathy / ownership on 10 calls
  13. Complete 10 verbal visual audits
  14. MI AAL
  15. Compliment 5 team mates
  16. Use "recommend" while positioning a resolution on 5 calls
  17. AAL
  18. Say "Magentaversary" to a customer when talking about their tenure
  19. Offer 5x SYNC UP TRACKER
  20. Complete 20 calls
  21. Save a cancel
  22. 5 Magenta Max Offers
  23. Discuss NBA on 5 calls
  24. Use customer's name on 10 Calls