Save acancel5 Callsunder 10minutesMakeyourcustomerlaughCompliment5 teammatesOfferHomeinternetUse"recommend"whilepositioning aresolution on 5callsShowupfrontEmpathy /ownershipon 10 callsComplete10 verbalvisualauditsUsecustomer'sname on10 CallsSay"Magentaversary"to a customerwhen talkingabout their tenureAALDiscussNBA on5 calls10OffersComplimenta customerabout theiraccount on 5calls5MagentaMaxOffersOfferaccessorieson 5 callsSell anaccessoryMIAAL5experiencecheck in'sOffer 5xSYNC UPTRACKERSend10PGSRecognizecustomereffort on10 callsAttachP360 onan deviceorderComplete20 callsSave acancel5 Callsunder 10minutesMakeyourcustomerlaughCompliment5 teammatesOfferHomeinternetUse"recommend"whilepositioning aresolution on 5callsShowupfrontEmpathy /ownershipon 10 callsComplete10 verbalvisualauditsUsecustomer'sname on10 CallsSay"Magentaversary"to a customerwhen talkingabout their tenureAALDiscussNBA on5 calls10OffersComplimenta customerabout theiraccount on 5calls5MagentaMaxOffersOfferaccessorieson 5 callsSell anaccessoryMIAAL5experiencecheck in'sOffer 5xSYNC UPTRACKERSend10PGSRecognizecustomereffort on10 callsAttachP360 onan deviceorderComplete20 calls

TMO Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Save a cancel
  2. 5 Calls under 10 minutes
  3. Make your customer laugh
  4. Compliment 5 team mates
  5. Offer Home internet
  6. Use "recommend" while positioning a resolution on 5 calls
  7. Show upfront Empathy / ownership on 10 calls
  8. Complete 10 verbal visual audits
  9. Use customer's name on 10 Calls
  10. Say "Magentaversary" to a customer when talking about their tenure
  11. AAL
  12. Discuss NBA on 5 calls
  13. 10 Offers
  14. Compliment a customer about their account on 5 calls
  15. 5 Magenta Max Offers
  16. Offer accessories on 5 calls
  17. Sell an accessory
  18. MI AAL
  19. 5 experience check in's
  20. Offer 5x SYNC UP TRACKER
  21. Send 10 PGS
  22. Recognize customer effort on 10 calls
  23. Attach P360 on an device order
  24. Complete 20 calls