ShowupfrontEmpathy /ownershipon 10 callsSay"Magentaversary"to a customerwhen talkingabout their tenureSend10PGSComplete10 verbalvisualaudits5 Callsunder 10minutesOfferHomeinternetCompliment5 teammatesOfferaccessorieson 5 callsSell anaccessorySave acancel5experiencecheck in'sComplete20 callsAttachP360 onan deviceorderAALComplimenta customerabout theiraccount on 5callsDiscussNBA on5 callsUsecustomer'sname on10 CallsRecognizecustomereffort on10 callsUse"recommend"whilepositioning aresolution on 5callsMakeyourcustomerlaugh5MagentaMaxOffersMIAAL10OffersOffer 5xSYNC UPTRACKERShowupfrontEmpathy /ownershipon 10 callsSay"Magentaversary"to a customerwhen talkingabout their tenureSend10PGSComplete10 verbalvisualaudits5 Callsunder 10minutesOfferHomeinternetCompliment5 teammatesOfferaccessorieson 5 callsSell anaccessorySave acancel5experiencecheck in'sComplete20 callsAttachP360 onan deviceorderAALComplimenta customerabout theiraccount on 5callsDiscussNBA on5 callsUsecustomer'sname on10 CallsRecognizecustomereffort on10 callsUse"recommend"whilepositioning aresolution on 5callsMakeyourcustomerlaugh5MagentaMaxOffersMIAAL10OffersOffer 5xSYNC UPTRACKER

TMO Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Show upfront Empathy / ownership on 10 calls
  2. Say "Magentaversary" to a customer when talking about their tenure
  3. Send 10 PGS
  4. Complete 10 verbal visual audits
  5. 5 Calls under 10 minutes
  6. Offer Home internet
  7. Compliment 5 team mates
  8. Offer accessories on 5 calls
  9. Sell an accessory
  10. Save a cancel
  11. 5 experience check in's
  12. Complete 20 calls
  13. Attach P360 on an device order
  14. AAL
  15. Compliment a customer about their account on 5 calls
  16. Discuss NBA on 5 calls
  17. Use customer's name on 10 Calls
  18. Recognize customer effort on 10 calls
  19. Use "recommend" while positioning a resolution on 5 calls
  20. Make your customer laugh
  21. 5 Magenta Max Offers
  22. MI AAL
  23. 10 Offers
  24. Offer 5x SYNC UP TRACKER