Say"Magentaversary"to a customerwhen talkingabout their tenureAttachP360 onan deviceorderShowupfrontEmpathy /ownershipon 10 callsOffer 5xSYNC UPTRACKERComplete10 verbalvisualauditsAAL5MagentaMaxOffersRecognizecustomereffort on10 callsSave acancelMIAALSend10PGS5experiencecheck in'sSell anaccessoryCompliment5 teammatesComplete20 callsOfferaccessorieson 5 calls5 Callsunder 10minutesUse"recommend"whilepositioning aresolution on 5callsDiscussNBA on5 calls10OffersUsecustomer'sname on10 CallsMakeyourcustomerlaughOfferHomeinternetComplimenta customerabout theiraccount on 5callsSay"Magentaversary"to a customerwhen talkingabout their tenureAttachP360 onan deviceorderShowupfrontEmpathy /ownershipon 10 callsOffer 5xSYNC UPTRACKERComplete10 verbalvisualauditsAAL5MagentaMaxOffersRecognizecustomereffort on10 callsSave acancelMIAALSend10PGS5experiencecheck in'sSell anaccessoryCompliment5 teammatesComplete20 callsOfferaccessorieson 5 calls5 Callsunder 10minutesUse"recommend"whilepositioning aresolution on 5callsDiscussNBA on5 calls10OffersUsecustomer'sname on10 CallsMakeyourcustomerlaughOfferHomeinternetComplimenta customerabout theiraccount on 5calls

TMO Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Say "Magentaversary" to a customer when talking about their tenure
  2. Attach P360 on an device order
  3. Show upfront Empathy / ownership on 10 calls
  4. Offer 5x SYNC UP TRACKER
  5. Complete 10 verbal visual audits
  6. AAL
  7. 5 Magenta Max Offers
  8. Recognize customer effort on 10 calls
  9. Save a cancel
  10. MI AAL
  11. Send 10 PGS
  12. 5 experience check in's
  13. Sell an accessory
  14. Compliment 5 team mates
  15. Complete 20 calls
  16. Offer accessories on 5 calls
  17. 5 Calls under 10 minutes
  18. Use "recommend" while positioning a resolution on 5 calls
  19. Discuss NBA on 5 calls
  20. 10 Offers
  21. Use customer's name on 10 Calls
  22. Make your customer laugh
  23. Offer Home internet
  24. Compliment a customer about their account on 5 calls