AttachP360 onan deviceorderSend10PGSUsecustomer'sname on10 CallsComplete10 verbalvisualauditsShowupfrontEmpathy /ownershipon 10 calls10Offers5MagentaMaxOffersComplete20 calls5 Callsunder 10minutesCompliment5 teammatesOffer 5xSYNC UPTRACKERComplimenta customerabout theiraccount on 5callsOfferaccessorieson 5 callsOfferHomeinternetSell anaccessoryRecognizecustomereffort on10 callsAAL5experiencecheck in'sMIAALUse"recommend"whilepositioning aresolution on 5callsSave acancelDiscussNBA on5 callsSay"Magentaversary"to a customerwhen talkingabout their tenureMakeyourcustomerlaughAttachP360 onan deviceorderSend10PGSUsecustomer'sname on10 CallsComplete10 verbalvisualauditsShowupfrontEmpathy /ownershipon 10 calls10Offers5MagentaMaxOffersComplete20 calls5 Callsunder 10minutesCompliment5 teammatesOffer 5xSYNC UPTRACKERComplimenta customerabout theiraccount on 5callsOfferaccessorieson 5 callsOfferHomeinternetSell anaccessoryRecognizecustomereffort on10 callsAAL5experiencecheck in'sMIAALUse"recommend"whilepositioning aresolution on 5callsSave acancelDiscussNBA on5 callsSay"Magentaversary"to a customerwhen talkingabout their tenureMakeyourcustomerlaugh

TMO Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Attach P360 on an device order
  2. Send 10 PGS
  3. Use customer's name on 10 Calls
  4. Complete 10 verbal visual audits
  5. Show upfront Empathy / ownership on 10 calls
  6. 10 Offers
  7. 5 Magenta Max Offers
  8. Complete 20 calls
  9. 5 Calls under 10 minutes
  10. Compliment 5 team mates
  11. Offer 5x SYNC UP TRACKER
  12. Compliment a customer about their account on 5 calls
  13. Offer accessories on 5 calls
  14. Offer Home internet
  15. Sell an accessory
  16. Recognize customer effort on 10 calls
  17. AAL
  18. 5 experience check in's
  19. MI AAL
  20. Use "recommend" while positioning a resolution on 5 calls
  21. Save a cancel
  22. Discuss NBA on 5 calls
  23. Say "Magentaversary" to a customer when talking about their tenure
  24. Make your customer laugh