Complete10 verbalvisualauditsSend10PGSRecognizecustomereffort on10 callsComplimenta customerabout theiraccount on 5calls10OffersUsecustomer'sname on10 CallsAttachP360 onan deviceorder5experiencecheck in'sComplete20 callsCompliment5 teammates5 Callsunder 10minutesOffer 5xSYNC UPTRACKERMakeyourcustomerlaughMIAALUse"recommend"whilepositioning aresolution on 5callsDiscussNBA on5 calls5MagentaMaxOffersOfferHomeinternetShowupfrontEmpathy /ownershipon 10 callsSay"Magentaversary"to a customerwhen talkingabout their tenureOfferaccessorieson 5 callsSave acancelAALSell anaccessoryComplete10 verbalvisualauditsSend10PGSRecognizecustomereffort on10 callsComplimenta customerabout theiraccount on 5calls10OffersUsecustomer'sname on10 CallsAttachP360 onan deviceorder5experiencecheck in'sComplete20 callsCompliment5 teammates5 Callsunder 10minutesOffer 5xSYNC UPTRACKERMakeyourcustomerlaughMIAALUse"recommend"whilepositioning aresolution on 5callsDiscussNBA on5 calls5MagentaMaxOffersOfferHomeinternetShowupfrontEmpathy /ownershipon 10 callsSay"Magentaversary"to a customerwhen talkingabout their tenureOfferaccessorieson 5 callsSave acancelAALSell anaccessory

TMO Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete 10 verbal visual audits
  2. Send 10 PGS
  3. Recognize customer effort on 10 calls
  4. Compliment a customer about their account on 5 calls
  5. 10 Offers
  6. Use customer's name on 10 Calls
  7. Attach P360 on an device order
  8. 5 experience check in's
  9. Complete 20 calls
  10. Compliment 5 team mates
  11. 5 Calls under 10 minutes
  12. Offer 5x SYNC UP TRACKER
  13. Make your customer laugh
  14. MI AAL
  15. Use "recommend" while positioning a resolution on 5 calls
  16. Discuss NBA on 5 calls
  17. 5 Magenta Max Offers
  18. Offer Home internet
  19. Show upfront Empathy / ownership on 10 calls
  20. Say "Magentaversary" to a customer when talking about their tenure
  21. Offer accessories on 5 calls
  22. Save a cancel
  23. AAL
  24. Sell an accessory