Called usinstead ofPracticeworksADACodeIssueODSyncIssueCalled usinstead ofOpenDentalEligibilityquestionsTemplateDropUsedScreenconnectForgottenpasswordCalled usinstead ofInsuranceDuplicateClaimPushTrellisInstallCalled usinstead ofDentrixHoldmusicwhen youanswerUpdatedtemplatethroughtrellis plugintoolOralCavityissueDeleteUserLockedOutToothnumberissueRLInstallPasswordExpiredERA/EOBQuestionsCalled usinstead ofSoftdentDon'tknow whythey arecalling usGot emailfromProtectedTrustCalled usinstead ofPracticeworksADACodeIssueODSyncIssueCalled usinstead ofOpenDentalEligibilityquestionsTemplateDropUsedScreenconnectForgottenpasswordCalled usinstead ofInsuranceDuplicateClaimPushTrellisInstallCalled usinstead ofDentrixHoldmusicwhen youanswerUpdatedtemplatethroughtrellis plugintoolOralCavityissueDeleteUserLockedOutToothnumberissueRLInstallPasswordExpiredERA/EOBQuestionsCalled usinstead ofSoftdentDon'tknow whythey arecalling usGot emailfromProtectedTrust

Customer Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called us instead of Practiceworks
  2. ADA Code Issue
  3. OD Sync Issue
  4. Called us instead of Open Dental
  5. Eligibility questions
  6. Template Drop
  7. Used Screenconnect
  8. Forgotten password
  9. Called us instead of Insurance
  10. Duplicate Claim Push
  11. Trellis Install
  12. Called us instead of Dentrix
  13. Hold music when you answer
  14. Updated template through trellis plugin tool
  15. Oral Cavity issue
  16. Delete User
  17. Locked Out
  18. Tooth number issue
  19. RL Install
  20. Password Expired
  21. ERA/EOB Questions
  22. Called us instead of Softdent
  23. Don't know why they are calling us
  24. Got email from Protected Trust