TemplateDropForgottenpasswordTrellisInstallCalled usinstead ofSoftdentCalled usinstead ofPracticeworksGot emailfromProtectedTrustLockedOutCalled usinstead ofInsuranceOralCavityissueERA/EOBQuestionsToothnumberissueDon'tknow whythey arecalling usDuplicateClaimPushEligibilityquestionsPasswordExpiredRLInstallCalled usinstead ofOpenDentalODSyncIssueUsedScreenconnectHoldmusicwhen youanswerUpdatedtemplatethroughtrellis plugintoolCalled usinstead ofDentrixDeleteUserADACodeIssueTemplateDropForgottenpasswordTrellisInstallCalled usinstead ofSoftdentCalled usinstead ofPracticeworksGot emailfromProtectedTrustLockedOutCalled usinstead ofInsuranceOralCavityissueERA/EOBQuestionsToothnumberissueDon'tknow whythey arecalling usDuplicateClaimPushEligibilityquestionsPasswordExpiredRLInstallCalled usinstead ofOpenDentalODSyncIssueUsedScreenconnectHoldmusicwhen youanswerUpdatedtemplatethroughtrellis plugintoolCalled usinstead ofDentrixDeleteUserADACodeIssue

Customer Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Template Drop
  2. Forgotten password
  3. Trellis Install
  4. Called us instead of Softdent
  5. Called us instead of Practiceworks
  6. Got email from Protected Trust
  7. Locked Out
  8. Called us instead of Insurance
  9. Oral Cavity issue
  10. ERA/EOB Questions
  11. Tooth number issue
  12. Don't know why they are calling us
  13. Duplicate Claim Push
  14. Eligibility questions
  15. Password Expired
  16. RL Install
  17. Called us instead of Open Dental
  18. OD Sync Issue
  19. Used Screenconnect
  20. Hold music when you answer
  21. Updated template through trellis plugin tool
  22. Called us instead of Dentrix
  23. Delete User
  24. ADA Code Issue