ADACodeIssueERA/EOBQuestionsRLInstallEligibilityquestionsCalled usinstead ofOpenDentalCalled usinstead ofInsuranceUsedScreenconnectLockedOutCalled usinstead ofSoftdentDon'tknow whythey arecalling usODSyncIssueForgottenpasswordTrellisInstallGot emailfromProtectedTrustCalled usinstead ofDentrixUpdatedtemplatethroughtrellis plugintoolTemplateDropDuplicateClaimPushDeleteUserPasswordExpiredOralCavityissueCalled usinstead ofPracticeworksHoldmusicwhen youanswerToothnumberissueADACodeIssueERA/EOBQuestionsRLInstallEligibilityquestionsCalled usinstead ofOpenDentalCalled usinstead ofInsuranceUsedScreenconnectLockedOutCalled usinstead ofSoftdentDon'tknow whythey arecalling usODSyncIssueForgottenpasswordTrellisInstallGot emailfromProtectedTrustCalled usinstead ofDentrixUpdatedtemplatethroughtrellis plugintoolTemplateDropDuplicateClaimPushDeleteUserPasswordExpiredOralCavityissueCalled usinstead ofPracticeworksHoldmusicwhen youanswerToothnumberissue

Customer Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ADA Code Issue
  2. ERA/EOB Questions
  3. RL Install
  4. Eligibility questions
  5. Called us instead of Open Dental
  6. Called us instead of Insurance
  7. Used Screenconnect
  8. Locked Out
  9. Called us instead of Softdent
  10. Don't know why they are calling us
  11. OD Sync Issue
  12. Forgotten password
  13. Trellis Install
  14. Got email from Protected Trust
  15. Called us instead of Dentrix
  16. Updated template through trellis plugin tool
  17. Template Drop
  18. Duplicate Claim Push
  19. Delete User
  20. Password Expired
  21. Oral Cavity issue
  22. Called us instead of Practiceworks
  23. Hold music when you answer
  24. Tooth number issue