Called usinstead ofPracticeworksOralCavityissuePasswordExpiredCalled usinstead ofSoftdentDon'tknow whythey arecalling usODSyncIssueToothnumberissueTemplateDropCalled usinstead ofOpenDentalADACodeIssueERA/EOBQuestionsLockedOutGot emailfromProtectedTrustUsedScreenconnectTrellisInstallHoldmusicwhen youanswerEligibilityquestionsForgottenpasswordDuplicateClaimPushCalled usinstead ofInsuranceDeleteUserUpdatedtemplatethroughtrellis plugintoolCalled usinstead ofDentrixRLInstallCalled usinstead ofPracticeworksOralCavityissuePasswordExpiredCalled usinstead ofSoftdentDon'tknow whythey arecalling usODSyncIssueToothnumberissueTemplateDropCalled usinstead ofOpenDentalADACodeIssueERA/EOBQuestionsLockedOutGot emailfromProtectedTrustUsedScreenconnectTrellisInstallHoldmusicwhen youanswerEligibilityquestionsForgottenpasswordDuplicateClaimPushCalled usinstead ofInsuranceDeleteUserUpdatedtemplatethroughtrellis plugintoolCalled usinstead ofDentrixRLInstall

Customer Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called us instead of Practiceworks
  2. Oral Cavity issue
  3. Password Expired
  4. Called us instead of Softdent
  5. Don't know why they are calling us
  6. OD Sync Issue
  7. Tooth number issue
  8. Template Drop
  9. Called us instead of Open Dental
  10. ADA Code Issue
  11. ERA/EOB Questions
  12. Locked Out
  13. Got email from Protected Trust
  14. Used Screenconnect
  15. Trellis Install
  16. Hold music when you answer
  17. Eligibility questions
  18. Forgotten password
  19. Duplicate Claim Push
  20. Called us instead of Insurance
  21. Delete User
  22. Updated template through trellis plugin tool
  23. Called us instead of Dentrix
  24. RL Install