RLInstallTrellisInstallDuplicateClaimPushLockedOutHoldmusicwhen youanswerADACodeIssueUpdatedtemplatethroughtrellis plugintoolCalled usinstead ofPracticeworksCalled usinstead ofInsuranceCalled usinstead ofDentrixCalled usinstead ofOpenDentalOralCavityissueForgottenpasswordEligibilityquestionsTemplateDropPasswordExpiredUsedScreenconnectCalled usinstead ofSoftdentGot emailfromProtectedTrustERA/EOBQuestionsDon'tknow whythey arecalling usDeleteUserODSyncIssueToothnumberissueRLInstallTrellisInstallDuplicateClaimPushLockedOutHoldmusicwhen youanswerADACodeIssueUpdatedtemplatethroughtrellis plugintoolCalled usinstead ofPracticeworksCalled usinstead ofInsuranceCalled usinstead ofDentrixCalled usinstead ofOpenDentalOralCavityissueForgottenpasswordEligibilityquestionsTemplateDropPasswordExpiredUsedScreenconnectCalled usinstead ofSoftdentGot emailfromProtectedTrustERA/EOBQuestionsDon'tknow whythey arecalling usDeleteUserODSyncIssueToothnumberissue

Customer Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. RL Install
  2. Trellis Install
  3. Duplicate Claim Push
  4. Locked Out
  5. Hold music when you answer
  6. ADA Code Issue
  7. Updated template through trellis plugin tool
  8. Called us instead of Practiceworks
  9. Called us instead of Insurance
  10. Called us instead of Dentrix
  11. Called us instead of Open Dental
  12. Oral Cavity issue
  13. Forgotten password
  14. Eligibility questions
  15. Template Drop
  16. Password Expired
  17. Used Screenconnect
  18. Called us instead of Softdent
  19. Got email from Protected Trust
  20. ERA/EOB Questions
  21. Don't know why they are calling us
  22. Delete User
  23. OD Sync Issue
  24. Tooth number issue