EligibilityquestionsPasswordExpiredADACodeIssueCalled usinstead ofPracticeworksODSyncIssueCalled usinstead ofSoftdentUpdatedtemplatethroughtrellis plugintoolTrellisInstallERA/EOBQuestionsGot emailfromProtectedTrustToothnumberissueTemplateDropUsedScreenconnectRLInstallLockedOutCalled usinstead ofInsuranceDuplicateClaimPushCalled usinstead ofOpenDentalDeleteUserForgottenpasswordHoldmusicwhen youanswerCalled usinstead ofDentrixOralCavityissueDon'tknow whythey arecalling usEligibilityquestionsPasswordExpiredADACodeIssueCalled usinstead ofPracticeworksODSyncIssueCalled usinstead ofSoftdentUpdatedtemplatethroughtrellis plugintoolTrellisInstallERA/EOBQuestionsGot emailfromProtectedTrustToothnumberissueTemplateDropUsedScreenconnectRLInstallLockedOutCalled usinstead ofInsuranceDuplicateClaimPushCalled usinstead ofOpenDentalDeleteUserForgottenpasswordHoldmusicwhen youanswerCalled usinstead ofDentrixOralCavityissueDon'tknow whythey arecalling us

Customer Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Eligibility questions
  2. Password Expired
  3. ADA Code Issue
  4. Called us instead of Practiceworks
  5. OD Sync Issue
  6. Called us instead of Softdent
  7. Updated template through trellis plugin tool
  8. Trellis Install
  9. ERA/EOB Questions
  10. Got email from Protected Trust
  11. Tooth number issue
  12. Template Drop
  13. Used Screenconnect
  14. RL Install
  15. Locked Out
  16. Called us instead of Insurance
  17. Duplicate Claim Push
  18. Called us instead of Open Dental
  19. Delete User
  20. Forgotten password
  21. Hold music when you answer
  22. Called us instead of Dentrix
  23. Oral Cavity issue
  24. Don't know why they are calling us